11+ Remote support Jobs in Indore | Remote support Job openings in Indore

 

Essential duties and Responsibilities:

•             Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.

•             Maintain employees' access on associated computer systems and/or phone/voicemail systems

•             Assist employees with Smartphones, Laptops and Tablets

•             Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.

•             Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.

•             Works with senior IT staff to purchase hardware and software.

•             Assesses functional needs to determine specifications for purchases.

•             In Person, Phone, Email and Ticket support with onsite and remote employees.

•             Manage Ticket pipeline within stated SLA's.

•             Performs all other duties as required.

Essential Knowledge & Skills:

•             Knowledge of principles, methods, and practices related to payroll activities.

•             Knowledge of accounting procedures and practices.

•             Able to exercise great initiative independent judgment.

•             High regard for confidentiality and ability to maintain confidential information.

•             Ability to manage several projects and tasks simultaneously.

•             Solid problem-solving and business acumen skills.

•             Willingness to work additional hours in order to meet tight deadlines.

•             Exceptional written and verbal communication

•             Excellent customer service

•             Highly organized, with exceptional attention to detail

•             Able to thrive in a fast-paced environment

•             Efficient written and verbal skills in the English language

Education and/or Experience:

•             Associates Degree in Information Systems, Business, Communications or related field

•             3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers

•             3-7 years IT Customer Service Experience a must

•             Experience troubleshooting hardware issues remotely.

•             Experience installing software, patches and updates on Desktops and Laptops remotely

•             Experience troubleshooting basic network, software and printing problems

•             Mortgage Industry experience a plus

•             High School Diploma required

Machines, office equipment & software:

•             Windows 7/8/10 desktop, laptop and tablet computers

 

We're Hiring | Frontend Developer Intern

Position: Frontend Developer Intern

Location: Indore (Onsite)

Type: Internship

Key Responsibilities

• Develop responsive web interfaces using React.js and JavaScript

• Build clean, reusable, and scalable UI components

• Integrate APIs and collaborate with the backend development team

• Assist in building AI-powered applications using Agentic AI concepts and workflows

• Create and optimize automations using n8n

• Debug, test, and improve application performance and user experience

Requirements

• Basic knowledge of React.js, JavaScript (ES6+), HTML5, and CSS3

• Familiarity with Git/GitHub and REST APIs

• Understanding of Agentic AI, AI tools, or LLMs is a plus

• Exposure to n8n or workflow automation platforms is preferred

• Strong problem-solving skills and eagerness to learn modern frontend technologies

What You'll Gain

• Hands-on experience building AI tool from scratch

• Be on of the member who is going to build an AI tool from scratch

• Exposure to Agentic AI, LLMs, and n8n automation workflows

• Mentorship from experienced developers on live client and product projects

• Opportunity to convert into a full-time role based on performance

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years

Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

• Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
• Utilize API knowledge to address technical inquiries and challenges.
• Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
• Maintain accurate and up-to-date technical documentation for internal use and customer reference.
• Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
• Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
• Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

• Minimum 2+ years of experience in offshore voice and chat technical support.
• Strong understanding of:
• Software and hardware troubleshooting
• API concepts and integrations
• Hands-on experience with Salesforce, Jira, and Zoom.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Comfortable working night shifts.

Responsibilities:

●     Develop and execute test cases, scripts, plans, and procedures (manual and automated) to ensure the quality of software products

●     Identify, record, document thoroughly, and track bugs

●     Perform thorough regression testing when bugs are resolved

●     Collaborate with cross-functional teams to ensure quality throughout the software development life cycle

●     Investigate the causes of non-conforming software and provide solutions

●     Team handling capabilities

Requirement:

●     Bachelor’s degree in computer science, Engineering, or related field

●     6+ years of experience in software testing

●     Strong knowledge of software QA methodologies, tools, and processes.

●     Experience in writing clear, concise, and comprehensive test plans and test cases

●     Hands-on experience with both white box and black box testing

●     Experience working in an Agile/Scrum development process using tools like JIRA.

●     Hands-on Experience in Behavior-Driven Framework, e.g. Cucumber

●     Experience in web automation testing using tools like selenium and API automation tools like RestAssured, karate etc.

●     Experience with performance and/or security testing is a plus

●     Strong analytical and problem-solving skills

●     Excellent communication and teamwork skills

Role and Responsibilities

• Collaborate with multiple partners of project and act as a bridge between technical and business team
• Expertise with development along with having an ability to have team-members driven
• Identify and address technical problems and propose creative solution that would bring value to projects
• Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
• Facilitate and drive technical discussion on requirement and change requests
• Identify delivery slippage and mitigate technical risks to avoid slippage
• Be competent in designing architecture design documents and diagrams

• Minimum 8 years of UI experience.
• Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
• Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
• Having experience of Technology shift and migration
• Create/build real-time systems with high concurrency
• Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Build UI component libraries to be used across the organization
• Driving code reviews effectively

• Relationship building with business and customers
• Active listening, negotiation, problem solving
• Team building

 Develops digital marketing strategies by studying economic indicators,

tracking changes in supply and demand, identifying customers and their

current and future needs, and monitoring competition.

 Plans and executes all web, SEO/SEM, database marketing, email, social

media, and display advertising campaigns.

 Designs, builds, and maintains our social media presence.

 Contributes to marketing effectiveness by identifying short-term and long-

range issues that must be addressed.

We are looking to hire a skilled WordPress Designer/Developer to design and implement attractive and functional websites for our clients. You will be responsible for back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To be a successful WordPress designer/developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

# You Must Know

Salary Offered - 4,50,000 to 6,00,000 Per Annum (Depending on Skills and Experience)

Experience Required - Minimum 3 Years

 WordPress Designer/Developer Responsibilities:

●   Candidates must have knowledge about converting WordPress websites from Figma, adobe xd, and photoshop.

●   The candidate must have knowledge about Html, CSS (frameworks like bootstrap, Tailwind, Bulma) and javascript, jquery

●   Candidates know well about page builders like Elementor, JS Composer, Visual Composer, Divi, Thrive, Avada, Oxygen, Beaver, Brizy.

●   Candidates must have knowledge about themes like The7, Divi , Avada, BeTheme, Salient, Impreza, Flatsome, Uncode , Hub, Jupiter, Soledad, Jannah, Electro Theme, Puca Theme, Woodmart, Kappe.

●   Meeting with clients to discuss website design and function.

●   Designing and building the website front-end.

●   Creating the website architecture.

●   Designing and managing the website back-end including database and server integration.

●   Generating WordPress themes and plugins.

●   Conducting website performance tests.

●   Troubleshooting content issues.

●   Conducting WordPress training with the client.

●   Monitoring the performance of the live website.

WordPress Developer Requirements:

●   Bachelor’s degree in computer science or a similar field.

●   Proven work experience as a WordPress Designer/developer.

●   Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

●   Basic Knowledge of back-end technologies like PHP

●   Experience working with debugging tools such as Chrome Inspector and Firebug.

●   Good understanding of website architecture and aesthetics.

●   Ability to manage projects.

●   Good communication skills.

#Perks and Benefits:-

• Informal Dress code
• 5 Days working environment
• Laptops and gadgets are available from the company side.
• 
  

#Why you choose Developer Bazaar Technologies

• We provide excellent opportunities to work, learn and get excellent
• We are a young team we have a healthy work culture.
• You can experience an open-door policy with us.
• Free subscription and course provide for growing your skill

.

 Number of openings: 1

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Proven working experience as a business development manager, sales executive or a relevant role
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

Job Title: Product Manager

Job Description

Bachelor or master’s degree in computer science or equivalent experience.
Worked as Product Owner before and took responsibility for a product or project delivery.
Well-versed with data warehouse modernization to Big Data and Cloud environments.
Good knowledge* of any of the Cloud (AWS/Azure/GCP) – Must Have
Practical experience with continuous integration and continuous delivery workflows.
Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail.
Good communication skills
Experience in working within a distributed agile team
Experience in handling migration projects – Good to Have
 

*Data Ingestion, Processing, and Orchestration knowledge

Roles & Responsibilities

Responsible for coming up with innovative and novel ideas for the product.
Define product releases, features, and roadmap.
Collaborate with product teams on defining product objectives, including creating a product roadmap, delivery, market research, customer feedback, and stakeholder inputs.
Work with the Engineering teams to communicate release goals and be a part of the product lifecycle. Work closely with the UX and UI team to create the best user experience for the end customer.
Work with the Marketing team to define GTM activities.
Interface with Sales & Customer teams to identify customer needs and product gaps
Market and competition analysis activities.
Participate in the Agile ceremonies with the team, define epics, user stories, acceptance criteria
Ensure product usability from the end-user perspective

Mandatory Skills

Product Management, DWH, Big Data

Our company is seeking an Angular Developer who has the technical ability to implement user interfaces using JavaScript and the Angular framework. You will need to know the best practices and modern ways of creating interfaces and ensure the interface is able to interact with backend APIs. You will also need to have great communication and collaboration skills as you will need to interact with fellow frontend and backend developers regularly to ensure components can be integrated together.

As an Angular Developer at our company, you will:

• Work with other team members.
• Design and implement visually aesthetic user interfaces.
• Identify issues with front-end code and rectify them to remove bugs.
• Create unit tests to ensure code is functioning as expected.
• Create well-written documentation.
• Ensure front-end code is able to query APIs.
• Audit code to identify bottlenecks of performance and fix them.

Our ideal Angular Developer will have:

• The ability to problem-solve.
• High level of knowledge around the Angular framework and JavaScript.
• High-level knowledge of front-end interfaces.
• Fundamental knowledge of UX/UI.
• Fundamental knowledge of SEO.
• Good interpersonal skills

• Mobile App development using react native framework
• Expert in creating smooth UIs across both iOS & Android mobile platforms
• Leverage native APIs for deep integrations with both platforms.
• Should be able to solve complex technical, scalability or performance challenges
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Follow coding standards, unit testing, code reviews etc.