11+ Remote support Jobs in Pune | Remote support Job openings in Pune

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

Hiring for Senior Devops Engineer - AWS

Exp : 6 - 8 yrs

Edu : BE/B.Tech

Work Location : Pune WFO

Notice Period : Immediate - 15 days

Skills :

5+ years of hands-on experience in DevOps Engineering and Infrastructure Management.

Exp with AWS Cloud, including EC2, S3, VPC, EKS, Lambda, IAM, CloudWatch, and other core AWS services.

Exp in Terraform for Infrastructure as Code (IaC).

Exp with Kubernetes (EKS) and Helm for container orchestration and deployment.

Good knowledge of Monitoring & Observability tools such as Grafana and Prometheus.

Key Responsibility Areas:

• Develop tools and applications by producing clean, efficient code.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Perform validation and verification testing and debud code.
• Work collaboratively with others to achieve goals
• Experience working in an agile environment

Required Skills:

• Experience in implementing Object-Oriented Python, Django.
• Good understanding on Django
• Experienced in interfacing with *third party API’s using REST
• Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
• Experience in Version Control with Git and Bitbucket.
• Experience with JIRA the development progress and tracking deadlines of the project

Business Development Manager (BDM) – Pan India

VTAG is looking for an experienced Business Development Manager to lead business expansion and build India's largest vehicle safety partner network.

Responsibilities:

• Develop and execute business growth strategies.

• Acquire and manage key clients and channel partners.

• Build relationships with automobile dealers, fleet operators, service centers, insurance companies and corporate clients.

• Lead product presentations, negotiations and deal closures.

• Monitor sales performance and achieve monthly revenue targets.

• Maintain CRM reports and support regional business expansion.

Requirements:

• Bachelor's degree in any discipline.

• 3–8 years of experience in Business Development, B2B Sales or Channel Sales.

• Excellent leadership, communication and negotiation skills.

• Willing to travel across assigned territories.

Preferred Experience:

Channel Sales, Dealer Development, Automobile Industry, SaaS Sales, Insurance Sales, Franchise Development, Distribution or Retail Expansion.

Salary:

₹6–10 LPA + Attractive Performance Incentives

Location:

Hyderabad (Hiring across Pan India)

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

About Company

Our client is a leading global co-educational day and boarding school for ages 2-18 having it’s first campus in India based out of Pune. The school will follow the English National Curriculum and IGCSEs with students progressing to the IB Diploma Programme offering unparalleled excellence in sports, music, and the arts.

Key Responsibilities

• Handle end-to-end HR operational processes in the school.

• Proven work experience as a Senior Executive HR or similar role.

• Managing the employees’ on boarding and induction process. Responsible for issue of Offer Letters, Appointment Letters, ID Cards and Visiting Cards, etc.

• Prepare and maintain staff records in the file and in HRMS.

• Coordinating for documentation relating to VISA, FRRO and maintaining the records.

• Organise and work independently on multiple tasks to complete assignments within specified deadlines. Prepare HR related MIS reports.

• Co-ordination with other departments for closure of any issue and to work on central / cross functional projects. Foster healthy employee relations.

• Assist in day to day operations of the HR functions and duties. Manage salary and contract-related matters. Information about Health Insurance of the staff members.

• Timely payroll processing by collating, preparing and providing the monthly attendance and leaves inputs as per the format and within the timelines established.

• Manage Statutory Compliance (EPF, ESIC, Gratuity) and coordinate with Finance Team for the same.

• Prepare various compensation related reporting and analysis, HR budget and trends analysis. Support the preparation of the salary review process.

• Extracting and analysing data from HR systems and preparing simple to complex reports.

• Conduct exit interviews and complete separation formalities. Exit formalities and Full & Final Settlement Process.

• Coordinating with the facility management contractors for invoices, payments, etc.

• Hospitality for Visitors and New Staff.

Requirements:

• Graduate/Postgraduate- MBA-HR

• Work experience for an International School

• 2-3 years and above of relevant experience

• Excellent verbal and written fluency in English and Hindi.

• Related working experience as Executive Assistant in other international schools or companies is preferred.

• Good communication and coordination skills. 

• Good organisation skills.

• Proficiency in Microsoft 365 (Word, Excel, Outlook, Sharepoint, OneNote, etc)

• The role demands a multitasker who can effortlessly liaise with all the other teams, efficiently manage the roles and duties within the team, and finally get the job done well in time.

• Sources and listens to all points of view and respects differing opinions when developing solutions. Should be very organized, process driven and a team player.

• Personal integrity, accountability and credibility.

• Strong mind-set for continuous improvement to meet or exceed expectations. 

• Time management and ability to multi-task and prioritize, ability to work under pressure.

• Discrete and sensitive to confidentiality.

• Responsible, self-motivated, detailed-minded, professional, organized, independent and mature.

• Good team player as well as good team leader.

Selected candidate's day-to-day responsibilities include:

1. Working on Photoshop, Illustrator, and Figma

2. Designing infographics, posters, carousels, and journals

3. Create compelling, error-free content aligned with brand guidelines

4. Designing and creating visual assets

5. Assisting in creating graphics, illustrations, and layouts

6. Developing materials for marketing, social media, and websites

7. Staying updated with design trends

8. Researching and referencing before every project

Key responsibility:

• Seasoned Bonita Developer/Architect.
• Experience implementing BonitaSoft as the business process management tool for the client.
• Strong UI knowledge in Angular JS, Jquery
• Strong knowledge of BPMN 2.0 concepts
• Hands on experience using Bonita’s different platforms components such as:

1.              Bonita Studio
                Bonita BPM Engine
                Bonita Portal
                Bonita UI Designer

The  will be responsible for :

• Designing and development of Responsive Web Application
• Strong Knowledge of HTML5, CSS & Java Script
• Strong Understanding of concept of DOM (Document Object Model)
• Understanding of how browsers (Chrome, Mozilla) work behind the scene
•  Knowledge of React JS, CSS Flexbox (Preferred or Optional )