11+ Root cause analysis Jobs in Delhi, NCR and Gurgaon | Root cause analysis Job openings in Delhi, NCR and Gurgaon

Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting

Criteria:

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
• Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
• Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
• Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
• Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
• Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
• Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
• Strong scripting skills (Bash, Shell, Python) for automation
• Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
• Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
• Strong experience in incident management, root cause analysis & production firefighting

Description

Role Overview

Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.

 Key Responsibilities

1. Cloud Infrastructure — AWS (Primary Focus)

• Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
• Optimize cloud cost, resource utilization, and performance across environments.
• Design high-availability, fault-tolerant systems for streaming workloads.

2. CI/CD Automation

• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
• Automate deployments for microservices, mobile apps, and backend APIs.
• Implement blue/green and canary deployments for seamless production rollouts.

3. Observability & Monitoring

• Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
• Perform proactive performance analysis to minimize downtime and bottlenecks.
• Set up dashboards for real-time visibility into system health and user traffic spikes.

4. Security, Compliance & Risk Highlighting

• Conduct frequent risk assessments and identify vulnerabilities in:

  o Cloud architecture

  o Access policies (IAM)

  o Secrets & key management

  o Data flows & network exposure

• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.

5. Scalability & Reliability Engineering

• Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
• Identify scalability gaps and propose solutions across:
•   o Microservices
•   o Caching layers
•   o CDN distribution (CloudFront)
•   o Database workloads
• Perform capacity planning and load testing to ensure readiness for 10x traffic growth.

6. Database & Storage Support

• Administer and optimize MongoDB for high-read/low-latency use cases.
• Design backup, recovery, and data replication strategies.
• Work closely with backend teams to tune query performance and indexing.

7. Automation & Infrastructure as Code

• Implement IaC using Terraform, CloudFormation, or Ansible.
• Automate repetitive infrastructure tasks to ensure consistency across environments.

Required Skills & Experience

Technical Must-Haves

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
• Strong hands-on experience with AWS (core and advanced services).
• Expertise in Jenkins CI/CD pipelines.
• Solid background working with MongoDB in production environments.
• Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
• Strong scripting experience (Bash, Python, Shell).
• Experience handling risk identification, root cause analysis, and incident management.

Nice to Have

• Experience with OTT, video streaming, media, or any content-heavy product environments.
• Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
• Understanding of CDN, caching, and streaming pipelines.

Personality & Mindset

• Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
• Proactive problem solver with ability to think about long-term scalability.
• Comfortable working with cross-functional engineering teams.

Why Join company?

• Build and operate infrastructure powering millions of monthly users.

• Opportunity to shape DevOps culture and cloud architecture from the ground up.

• High-impact role in a fast-scaling Indian OTT product.

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

Role Overview

We are looking for a hands-on DevOps Engineer who will own infrastructure, deployment, reliability, and cloud cost optimisation. You will work closely with backend, AI, and product teams to ensure the platform is secure, scalable, and always available.

This is a high-ownership role with real impact on uptime, performance, and developer velocity.

Key Responsibilities

Infrastructure & Cloud Management

• Design, deploy, and manage cloud infrastructure (GCP preferred; AWS acceptable)
• Manage Compute Engine, Cloud Run, Kubernetes (GKE), Cloud SQL, storage, and networking
• Ensure high availability, fault tolerance, and scalability

CI/CD & Deployment

• Build and maintain CI/CD pipelines for backend and AI services
• Automate deployments, rollbacks, and environment management (dev, staging, prod)
• Improve release reliability and deployment speed

Monitoring, Reliability & Security

• Set up monitoring, alerting, and logging (uptime, CPU, memory, errors, latency)
• Proactively identify and resolve performance bottlenecks and incidents
• Implement security best practices: IAM, secrets management, backups, and access controls

Cost Optimisation & Performance

• Monitor and optimise cloud costs (compute, databases, storage)
• Implement autoscaling, right-sizing, and resource optimisation
• Work with engineering teams to balance performance with cost efficiency

Required Qualifications & Skills

• 3–6 years of hands-on DevOps / Cloud Engineering experience
• Strong experience with GCP (or AWS with willingness to transition)
• Experience with Docker, Kubernetes, and containerised workloads
• Experience with CI/CD tools (GitHub Actions, GitLab CI, or similar)
• Ability to troubleshoot production issues under pressure
• Experience with AI/ML workloads and GPU-based deployments

Required Skills:

• Experience in systems administration, SRE or DevOps focused role
• Experience in handling production support (on-call)
• Good understanding of the Linux operating system and networking concepts.
• Demonstrated competency with the following AWS services: ECS, EC2, EBS, EKS, S3, RDS, ELB, IAM, Lambda.
• Experience with Docker containers and containerization concepts
• Experience with managing and scaling Kubernetes clusters in a production environment
• Experience building scalable infrastructure in AWS with Terraform.
• Strong knowledge of Protocol-level such as HTTP/HTTPS, SMTP, DNS, and LDAP
• Experience monitoring production systems
• Expertise in leveraging Automation / DevOps principles, experience with operational tools, and able to apply best practices for infrastructure and software deployment (Ansible).
• HAProxy, Nginx, SSH, MySQL configuration and operation experience
• Ability to work seamlessly with software developers, QA, project managers, and business development
• Ability to produce and maintain written documentation

Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. 

They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar etc.

• Designing DevOps strategies: Recommending strategies for migrating and consolidating DevOps tools, designing an Agile work management approach, and creating a secure development process
• Implementing DevOps development processes: Designing version control strategies, integrating source control, and managing build infrastructure
• Managing application configuration and secrets: Ensuring system and infrastructure availability, stability, scalability, and performance
• Automating processes: Overseeing code releases and deployments with an emphasis on continuous integration and delivery
• Collaborating with teams: Working with architect and developers to ensure smooth code integration and collaborating with development and operations teams to define pipelines.
• Documentation: Producing detailed Development Architecture design, setting up the DevOps tools and working together with the CI/CD specialist in integrating the automated CI and CD pipelines with those tools
• Ensuring security and compliance/DevSecOps: Managing code quality and security policies
• Troubleshooting issues: Investigating issues and responding to customer queries
• Core Skills: Azure DevOps engineer should have a deep understanding of container principles and hands-on experience with Docker. They should also be able to set-up and manage clusters using Azure Kubernetes Service (AKS). Additionally, understanding of API management, Azure Key-Vaults, ACR, networking concepts like virtual networks, subnets, NSG, route tables. Awareness of any one of the software like Apigee, Kong, or APIM in Azure is a must. Strong experience with IaC technologies like Terraform, ARM/ Bicep Templates, GitHub Pipelines, Sonar,
• Additional Skills: Self-starter and ability to execute tasks on time, Excellent communication skills, ability to come up with multiple solutions for problems, interact with client-side experts to resolve issues by providing correct pointers, excellent debugging skills, ability to breakdown tasks into smaller steps.

The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation.  A key part of the role is championing and leading infrastructure as code.  The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure. 

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership

Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team particularly with reference to industry methodologies, e.g. Agile, continuous delivery, etc

• At least 3-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Experience using DevOps methodology and Infrastructure as Code
• Automation / CI/CD tools – Bitbucket Pipelines, Jenkins
• Infrastructure as code – Terraform, Cloudformation, etc
• Strong experience deploying and managing infrastructure with Terraform
• Automated provisioning and configuration management – Ansible, Chef, Puppet
• Experience with Docker, GitHub, Jenkins, ELK and deploying applications on AWS
• Improve CI/CD processes, support software builds and CI/CD of the development departments
• Develop, maintain, and optimize automated deployment code for development, test, staging and production environments

Rules & Responsibilities:

• Design, implement and maintain all AWS infrastructure and services within a managed service environment
• Should be able to work on 24 X 7 shifts for support of infrastructure.
• Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
• Manage the production deployment and deployment automation
• Implement process and quality improvements through task automation
• Institute infrastructure as code, security automation and automation or routine maintenance tasks
• Experience with containerization and orchestration tools like docker, Kubernetes
• Build, Deploy and Manage Kubernetes clusters thru automation
• Create and deliver knowledge sharing presentations and documentation for support teams
• Learning on the job and explore new technologies with little supervision
• Work effectively with onsite/offshore teams

Qualifications:

• Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
• Experience in designing, implementing, and maintaining all AWS infrastructure and services
• Design and implement availability, scalability, and performance plans for the AWS managed service environment
• Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
• Hands-on technical expertise in Security Architecture, automation, integration, and deployment
• Familiarity with compliance & security standards across the enterprise IT landscape
• Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
• Solid understanding of AWS IAM Roles and Policies
• Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
• Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
• Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
• Experience in managing and working with the offshore teams
• Familiarity with CI/CD systems such as Jenkins, GitLab CI
• Scripting experience (Python, Bash, etc.)
• AWS, Kubernetes Certification is preferred
• Ability to work with and influence Engineering teams

• Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
• Ensure limited system failure and increase up-time and availability of the various company apps.
• Understand the current application infrastructure and strive for making it better.
• Automate infrastructure and develop tools and processes to improve the customer experience and reduce support time.
• Work closely with a team of developers and solution strategists to develop, deploy and troubleshoot the deployment and infrastructure issues.
• Manage full application stacks from the OS through custom applications using Amazon cloud-based computing environments.
• Set up a monitoring stack.
• Implement the application’s CI/CD pipeline using the AWS stack. Increasingly automate and improve the testing plans and development workflows and tools.
• Work closely with the engineers to design networks, systems, and storage environments that effectively reflect business needs, security requirements, and service level requirements.
• Manage a continuous integration/continuous deployment methodology for the server-based technologies.
• Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in an Agile, fast-paced, DevOps environment.
• Support internal and external customers on multiple platforms.
• First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
• Learn on the job and explore new technologies with little supervision.
• In addition to providing customer support, will be responsible for helping build tools and processes necessary for excellent customer outcomes.

Skills:

• Experience with the core AWS services, plus the specifics mentioned in this job description.
• Experience working with at least one of the following languages: Node.js, Python, PHP, Ruby, Kotlin or Java.
• Proficient with Git and Git workflows and hosted enterprise Git solutions like GitHub.
• Ability to troubleshoot distributed systems.
• Experience with. AWS EKS Kubernetes infrastructure setup.
• Experience creating Cloud Formation Template to create Auto Scaling Groups, Route 53, DNS, back-end database, Elastic load balancer, VPCs, Subnets, Security Groups, Cloud Watch, S3, IAM roles, RDS DB instances, and to provide those instances and configure those resources to work together reducing the manual effort.
• Experience in deploying and monitoring microservices on Kubernetes, AWS ECS, and AWS EKS
• Security aware and ensures that all systems are security standards-compliant.
• Good background in Linux/Unix administration.
• Experience with building or maintaining cloud-native applications.
• Minimum 3-5 years of cloud development experience, preferably AWS
• Experience with CI/CD tools like Jenkins preferred.
• Good analytical and communication skills
• Bachelor’s Degree in Computer Science, Engineering or a related technical discipline

We are a team of SysOps/DevOps engineers

with one goal in mind -to keep your online business up and running 24/7.Solving problems is

our thing, but we believe that dealing with the same issues over and over again is

unnecessary and counterproductive. Our objective is to find the ultimate solution for each

and every problem! Though, each one of us is different, we have the same goal: to make

our customer's life easier and enjoy it at the same time.

Scope & Responsibilities

As a Department Leader, you will be responsible for managing and mentoring the team of

Linux systems administrators on a daily basis. You will help build and grow the sys admins

team and lead them to success. As Systems Management Department Leader, you will work

both as a People Manager and a Senior Systems Administrator.

As Manager you will recruit and retain a high motivated and professional team of

administrators. Together with our CTO and HR team, youre going to define recruitment

needs in your team and participate in the recruitment process. You will also work on

improving the onboarding process for new employees.

More tech part of the job contains designing and managing systems, tools, and infrastructure

to match our customers needs and provide them with outstanding, safe and reliable

solutions.

This position requires you to be able to devise proactive solutions to project-related issues

and inspire trust in teammates. Are you a team player who is ready to work with our team to

find solutions and are AWS Certified ? We await your CV

Skills & Certifications

- Proven team building and management background (2+ years)

- Strong project, process and people management skills

- Excellent communication skills in English

- Strong background in Linux administration (4+ years experience)

- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)

- Automation (we use Ansible)

- Infrastructure as code (we use Terraform)

- Knowledge of CI/CD tools and best practices

- Comfort with collaboration across multiple projects

- Ability to lead and coordinate team of professionals on daily basis

This position also requires you to be able to participate in on-call

schedules.Roles and Responsibilities