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Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

Key Responsibilities

Test Architecture & Design

• Architect test frameworks and infrastructure to validate microservices and distributed systems in multi-cluster, hybrid-cloud environments.
• Design complex test scenarios simulating production-like workloads, scaling, failure injection, and recovery.
• Ensure reliability, scalability, and maintainability of test systems.

Automation & Scalability

• Drive test automation integrated with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Leverage Kubernetes APIs, Helm, and service meshes (Istio/Linkerd) for automation coverage of health, failover, and network resilience.
• Implement Infrastructure-as-Code (IaC) practices for test infrastructure to ensure repeatability and extensibility.

Technical Expertise

• Deep knowledge of Kubernetes internals, cluster lifecycle management, Helm, service meshes, and network policies.
• Strong scripting and automation skills with Python, Pytest, and Bash.
• Hands-on with observability stacks (Prometheus, Grafana, Jaeger) and performance benchmarking tools (e.g., K6).
• Experience with cloud platforms (AWS, Azure, GCP) and containerized CI/CD.
• Solid Linux proficiency: Bash scripting, debugging, networking, PKI management, Docker/containerd, GitOps/Flux, kubectl/Helm, troubleshooting multi-cluster environments.

Required Skills & Qualifications

• 6+ years in QA, Test Automation, or related engineering roles.
• Proven experience in architecting test frameworks for distributed/cloud-native systems.
• Expertise in Kubernetes, Helm, CI/CD, and cloud platforms (AWS/Azure/GCP).
• Strong Linux fundamentals with scripting and system debugging skills.
• Excellent problem-solving, troubleshooting, and technical leadership abilities.
• 
  

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

Job Title - Senior Frontend Engineer

About Tazapay 

Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates. 

They are licensed and backed by leading investors.   www.tazapay.com 

What’s exciting waiting for You? 

This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc. 

We believe in a culture of openness, innovation & great memories together. 

Are you ready for the ride? 

Find what interesting things you could do with us.

About the Frontend Engineer role

Responsibilities (not exhaustive)

• Lead core development efforts for our front-end applications, ensuring high-quality code that is performant, scalable, secure and maintainable.
• Collaborate closely with the product team to understand user needs and translate them into exceptional user interfaces (UI).
• Partner with the design team to achieve pixel-perfect implementation while maintaining and evolving our design systems.
• Write clean, maintainable, and testable JavaScript with a focus on performance optimization and scalability.
• Champion the use of modern build tools like Vite to streamline development workflows.
• Implement effective unit tests to ensure code quality and stability.
• Take complete ownership of features, from initial discussions with the product manager to incorporating customer feedback.
• Demonstrate a strong understanding of modern front-end architecture and best practices.

The Ideal Candidate

Experience

• Proven experience as a senior frontend engineer with a strong track record of building and shipping complex web applications.
• In-depth knowledge of HTML, CSS, JavaScript (ES6+), Tailwind CSS, Git, npm, and Sentry.
• Familiarity with integration of front-end with backend web services.
• Strong experience with a popular front-end framework like React, Angular, or Vue.js (Vue.js experience a plus).
• Prior experience developing and maintaining a UI component library.
• Familiarity with modern build tools like Vite and a passion for exploring new technologies.
• Understanding of Git version control and experience with GitHub workflows.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Advanced knowledge in web security best practices to write secure and robust front-end code
• Ability to write clean, maintainable, and well-documented code.
• Passion for building high-quality user experiences.
• Experience mentoring junior engineers.
• Active contributions to open-source projects in the front-end development space.

Abilities and Traits

• Ability to work under pressure and meet deadlines
• Ability to provide exceptional attention to details of the product.
• Ability to focus for extended periods of repetitious activity.
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Excellent planning, organisational, and prioritisation skills

If you're a talented and experienced frontend engineer who is passionate about building beautiful, performant, and scalable web applications, we want to hear from you!

Location - Chennai - India

Join our team and let's groove together to the rhythm of innovation and opportunity!

Your Buddy

Tazapay

Must have,

- Fundamental of Python(Data types in python, scope of variable, asynchronous programming)
- Should be able to code in Python

- Basic Understanding of Database

- API designing

- Problem Solving skills

- Fundamentals of storage, caching

Good to have,

- AWS Knowledge,

- Python Framework(Django, Flask)

- Knowledge on Message Broker, Caching

- SQL and no-SQL database

Excellent communication skills

Excellent presentation skills.

The ability to handle pressure and meet deadlines

Quick Learning Ability

JOB DESCRIPTION

Responsible for generating sales with new/existing customers.

Developing opportunities with new customers

Reaching the targets and goals set for your profile.

Establishing, maintaining and expanding your customer base.

Increasing business opportunities through various routes to market

Follow up on the database / leads provided by Company.

Keeping up to date with products and competitors

Meeting With Clients on field

Report on sales activities to top management.

• Research and write industry-related content
• Create new content to assist marketing campaigns
• Promote content through multiple channels
• Update website content as needed
• Optimise content using SEO best practices

• Expertise in using content management software, social media platforms and SEO techniques
• Must have written and published blog articles and social media content
• Knowledge about personal finance and investment opportunities is a plus

• Degree in English.
• Portfolio published articles.
• Experience doing research using multiple sources.
• Familarity with web applications.
• Excellent english written and able to communicate and collaborate effectively.
• Knowledge of Digital Marketing Tactics, including SEO, EMAIL MARKETING.
• MS Office suite experience

Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.

Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.