11+ SAM Jobs in Mumbai | SAM Job openings in Mumbai

• Social Media Manager is responsible for the day-to-day execution of client projects.  May serve as the daily contact between client and agency.
• -Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.
• Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.
• Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions
• Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
• Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon to gain sign off by the relevant Production Lead and client
• Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD
• Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours
• Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures
• Supports those overseen in the prioritization of their tasks, in line with the wider Account
• Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned
• Ensures research and background information is prepared the team, for briefs/pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed

• Works with a multi-disciplinary team, developing strong working relationships with the
• Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team as necessary
• Supports the SAM and/or AD and working with the Insights & Planning Team proactively develops an understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way
• Proactive in identifying and progressing new business opportunities Administration and financial management
• Monitors ongoing costs throughout individual campaigns
• Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee
• Proactively manages the maintenance of job numbers and job records
• Ensures a systematic and efficient filing system is maintained
• Mentor Junior Account Handlers in managing project finances appropriately                                   

Role Summary

The Executive – AFS Operations (Back Office) will be responsible for supporting day-to-day aftersales operational activities through documentation, coordination, MIS reporting, CRM updates, billing support, and technician scheduling. The role ensures smooth backend execution of service operations and timely closure of jobs with proper records and compliance.

🎓 Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering or any related field

• 1–3 years of experience in Back Office / Operations Coordination roles

• Good knowledge of MS Excel, Email Coordination, and Documentation

• Basic understanding of service operations, job cards, and billing workflows

• Strong communication, coordination, and multitasking abilities

🔧 Key Responsibilities

🧩 Operations Coordination

• Coordinate with internal teams for job scheduling and execution updates

• Track daily service activities and technician deployment status

• Maintain operational records, trackers, and job status reports

• Support service planning and execution coordination activities

📦 Documentation & Billing Support

• Maintain and verify job cards, service reports, GRNs, and acknowledgments

• Ensure all service documents are complete and billing-ready

• Share verified documents with billing/commercial teams

• Maintain soft copies and filing of operational records

🗃️ CRM & MIS Management

• Update job execution details in CRM on a daily basis

• Prepare MIS reports, Excel trackers, and pending job reports

• Monitor job closures and maintain accurate operational data

• Share regular updates with reporting managers

📧 Communication & Follow-up

• Coordinate with technicians, stores, and internal departments via email/phone

• Follow up on pending documents, approvals, and service updates

• Escalate delays or operational issues to seniors when required

• Support audit documentation and compliance activities

🛠 Skills Required

✔ MS Excel, Word & Outlook

✔ MIS Reporting & Documentation

✔ Coordination & Follow-up Skills

✔ CRM/Data Management

✔ Time Management & Multitasking

✔ Attention to Detail & Problem Solving

👤 Experience:

2–3 Years in Back Office / Operations / Coordination roles preferred

REVIEW CRITERIA:

• Strong Credit & Risk strategist profile
• Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
• Must have strong understanding of automated underwriting and SMS underwriting for lending
• Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
• B2C Fintech Product companies 

ROLE & RESPONSIBILITIES:

We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.

WHAT YOU’LL DO:

• Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
• Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
• Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
• Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
• Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
• Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
• Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
• Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
• Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.

IDEAL CANDIDATE:

• 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
• Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
• Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
• Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
• Strong communication, cross-functional collaboration, and a proactive, analytical mindset.

PERKS, BENEFITS AND WORK CULTURE:

• Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
• Best of both worlds: startup energy + listed company stability.
• Competitive pay and fast-track growth.

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

 Job Title              : Project Engineer

Department      : BMS (Building Management System)

Location              : Mumbai

Experience        : 3-4 Years in BMS project execution and handover process

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

This role requires to Lead the project, Preparing, scheduling, coordinating and monitoring the assigned engineering projects. Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications. Interacting daily with the clients to interpret their needs and requirements and representing them in the field.

Responsibilities:

• Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.
• Reviewing the engineering tasks and initiating the necessary corrective actions.

·        To ensure that the full compliance of sub-contractors with Company Quality policies and with the requirements of this method statement.

·        To ensure that all the equipment required executing the works according to the BMS project are available, in good condition, and provide any additional equipment that might be required.

·        To co-ordinate with the Electrical, QA, QC & EHS for a safe and proper execution of the works.

·        Liaise with Client / Consultant for execution of works as per BMS project activities

·        Collect and analyse project information to create status reports and recommend future actions

·        Allocation of required labour through co-ordination with the Project Manager.

·        Take precautionary measures concerning protecting works from hot weather, wind, rain and sun.

·        Ensure that all works activities will be carried out in accordance to approved drawings, specifications and quality.

About Mple.AI

Mple.ai is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.

Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With mple.ai, companies streamline training, improve communication, and empower teams to sell smarter and faster.

Why This Role Matters

As a Technical Product Manager, you will work closely with the founders to shape and execute our product roadmap. This role is perfect for someone who thrives in fast-paced environments, enjoys building from the ground up, and wants to contribute directly to the growth of a category-defining AI platform.

Key Responsibilities

• Translate product vision and business goals into a clear, well-prioritized product roadmap with defined milestones and success metrics.
• Own the end-to-end product lifecycle — including discovery, requirements gathering, development, launch, and continuous iteration.
• Work closely with engineering, design, AI/ML, and data teams to define technical requirements, user stories, and acceptance criteria.
• Partner with stakeholders across marketing, sales, and customer success to align product delivery with go-to-market and adoption strategies.
• Leverage customer feedback, usage data, and product analytics to prioritize features, optimize user experience, and drive product improvements.
• Track product performance through KPIs and dashboards, identify gaps, and recommend data-backed enhancements.
• Act as the product voice during sprint planning, reviews, and retrospectives, ensuring timely and high-quality delivery

What We’re Looking For

• 1–3 years of experience in Product Management, preferably in SaaS, AI-driven, or technical products.
• Strong technical aptitude with the ability to collaborate deeply with engineering teams and understand system constraints and trade-offs.
• Hands-on product builder with a structured problem-solving mindset and strong user empathy.
• Prior experience in startups or fast-scaling tech environments is highly preferred.
• Comfortable managing multiple priorities and navigating ambiguity in an unstructured environment.
• Excellent communication, documentation, and cross-functional collaboration skills.
• Technical educational background (Engineering, Computer Science, or related field) is required

What You Get

• Direct mentorship and collaboration with founders
• Opportunity to work on cutting-edge AI product
• High ownership and rapid career growth in a zero-bureaucracy environment

Other Details

Location: Mulund, Mumbai

Work Mode: Onsite 

Work Week: 5 days (Monday–Friday)

Job Description

· Design technical specifications for RPA (Uipath) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.

· Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.

· Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

· Complies with and helps to enforce design and coding standards, policies and procedures.

· Ensures documentation is well maintained.

· Ensures quality of coded components by performing thorough unit testing.

· Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.

· Reports status, issues and risks to tech leads on a regular basis

· Improves skills in automation products by completing automation certification.

· Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

· 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).

· Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.

· Understands development methodology and lifecycle

· Should be trained on RPA tools (Uipath).

· Self-motivated, team player, action and results oriented.

· Well organized, good communication and reporting skills.

• At least 3 years of C++ programming experience in a Linux environment.
• Strong understanding of computer systems e.g. operating systems, networks, performance optimization, etc
• Experience in Object-Oriented design and multi threaded programming
• Experience in creating/supporting cross-platform multi threaded applications
• Strong analytical and problem solving skills
• Ideally some experience in developing low latency systems
• Experience with trading or execution systems preferred
• Bachelor's degree in Computer Science or Computer Engineering or related field
• Reliable and predictable availability
• 
  
  Ideally in Mumbai Metro Area but open to anywhere for the right candidate.

• Architect new systems and improve existing ones by instrumenting best practices and technologies.
• Identify and build automated tools for release management, deployment, monitoring and reporting
• Identity and implement latest technologies and frameworks for application system stack, deployments, automation, capacity management, resource orchestration and availability.
• Responsible for fixing support escalation cases and conducting post-incident reviews / Root Cause Analysis.