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Company Name: WINIT (WINIT Mobile Sales Force Automation)

Qualification: Any Graduate

Work Experience: Fresher / 0–1 Year

Job Summary

We are looking for a motivated and detail-oriented Support Executive to join our support team. The role involves assisting customers and internal teams with application-related queries, issue tracking, documentation, and coordination with technical teams for timely resolution.

This position is ideal for fresh graduates who are interested in building a career in IT Application Support / Customer Support and gaining hands-on experience in a software product environment.

Key Responsibilities

• Provide first-level support to customers and internal users for application-related queries and issues.
• Receive, understand, document, and track customer-reported issues and requests.
• Log and update support tickets in tools such as JIRA or other ticketing systems.
• Coordinate with QA, Development, Product, and other internal teams for issue resolution.
• Follow up on reported issues and ensure timely communication and closure.
• Understand application workflows and assist users with basic functional queries.
• Perform basic troubleshooting and identify the nature and priority of reported issues.
• Maintain accurate records of support tickets, issue status, resolutions, and follow-ups.
• Prepare and maintain support reports, trackers, and documentation.
• Assist in release-related activities and communicate relevant updates to customers/users.
• Follow established support processes, SLAs, quality standards, and internal guidelines.
• Assist with Spanish translation of documents, emails, support communications, and basic customer interactions when required.
• Escalate complex technical or functional issues to the appropriate internal teams.
• Maintain professional and effective communication with customers and internal stakeholders.

Skills & Qualifications

• Bachelor’s degree in any discipline; graduates from Computer Science, IT, or related fields will be preferred.
• 0–1 year of experience; freshers are welcome to apply.
• Basic understanding of software applications and IT environments.
• Basic knowledge of SDLC and software support processes is an advantage.
• Familiarity with JIRA, Excel, or ticketing/support tools is an advantage.
• Good analytical and problem-solving skills.
• Strong attention to detail and ability to follow up on issues.
• Excellent verbal and written communication skills.
• Proficiency in Spanish (reading and writing); ability to support translation is preferred.
• Ability to coordinate effectively with customers and cross-functional teams.
• Willingness to learn new applications, processes, and technologies.
• Ability to work in a team-oriented and customer-focused environment.

About WINIT

WINIT is an mSFA technology company with over 25+ years of industry expertise and more than 600 success stories across mobility, digitization, and consulting. Today, WINIT is a leading mSFA provider, trusted by 75+ enterprises globally.

Our state-of-the-art support center provides 24x7 support to customers worldwide. We continuously help organizations improve their efficiency, effectiveness, market reach, brand recognition, distribution and logistics, regulatory compliance, planogram compliance, and other critical business processes through our cutting-edge WINIT mSFA application.

WINIT is committed to enabling customers to become more autonomous through continuous R&D and innovation. Our application incorporates machine learning capabilities, enabling organizations to innovate, achieve sustainable growth, and become more resilient.

At WINIT, we value diversity, continuous learning, and personal and professional growth. Our global team of passionate professionals works together to develop innovative technology solutions that address real-world business challenges.

Role Overview

We are looking for enthusiastic and driven freshers who are passionate about building real-world solutions using Python, Artificial Intelligence/Machine Learning, and Full Stack Development. This opportunity is designed for candidates who are eager to learn, experiment, and grow in a fast-paced, hands-on environment.

Training & Evaluation Period

- Initial Unpaid training period of 3 months, extendable up to 6 months based on individual performance (Its completely unpaid and no Stipend is provided)

- This phase focuses on practical learning, project exposure, and skill development

- Continuous evaluation based on technical skills, problem-solving, consistency, and ownership

Full-Time Conversion

- Full-time offer based on performance

- Compensation aligned with demonstrated skills and contribution

- High-performing candidates can expect strong growth opportunities and competitive salary

Key Responsibilities

- Work on real-time AI/ML and application development projects

- Contribute to full stack development (frontend and backend)

- Write clean, scalable code using Python and modern frameworks

- Collaborate with team members to build and deploy solutions

- Continuously learn and apply new technologies

Required Skills

- Basic understanding of Python

- Knowledge of AI/ML concepts

- Familiarity with full stack technologies (HTML, CSS, JavaScript, backend basics)

- Strong problem-solving skills

- Willingness to learn and adapt

Important Notice

• There are no fees involved, no bond

• Also, the training is completely unpaid

Position: Kinaxis Developer

Location: Bengaluru/Hyderabad

Job Description:

• Expertise in Kinaxis Rapid Response, RRS Worksheets, and integration with ERP systems like SAP and Oracle APS
• Design, development, and deployment of Kinaxis RR solutions; manage integrations and optimize supply chain processes; mentor technical teams and drive stakeholder collaboration
• 6+ years IT experience with 4+ years Kinaxis data integration expertise, BE/B.Tech/MCA/M.Tech degree, skilled in ERP (SAP, Oracle) and integration tools (REST/SOAP, ETL, APIs)
• Design and implement Kinaxis integration with ERP, PLM, MES; manage cloud and hybrid architectures; stakeholder communication and troubleshooting
• A strong understanding of Kinaxis's data management and integration including key control settings with experience of integrating data from legacy systems/ERPs.
• Deep understanding of the underlying data model and analytics of Kinaxis with understanding of how demand, supply, and inventory data are structured in the system to ensure calculations are correct within the tool.
• A solid understanding of the Kinaxis Supplier Collaboration application and close loop design as well as a good understanding of ERP processes and screens in managing open orders, VMIC, supplier schedules etc.
• Act as the primary point of contact for functional issues, proactively identifying, diagnosing, and resolving errors and inefficiencies in existing configurations.

• Hands-on experience in Python
• Proficient experience in the automation tool i.e Selenium.Experience in writing Selenium-based automation frameworks and scripts
• Strong understanding of QA processes (test case planning, feature ownership, automation reporting, and triage, bug reporting, regression & isolation)
• Experience in maintaining REST API based automation frameworks and scripts
• Experience with Selenium Webdriver, test framework development, and web application testing
• Proficiency in API Testing in the following programming languages: Java

AEM Developer  - Job Description

Required Skills

• “AEM Lead Dev” - Minimum 3+ years of experience in AEM and at least 4 to 7 years of industry experience
• Design and develop AEM components and templates.
• Hands on experience in DAM, workflows, MSM, User management and Dispatcher.
• Strong in Maven configurations with respect to various AEM archetype projects and integrations.
• Basic understanding and implementation of Java/J2EE design patterns
• Knowledge on Portal or related technologies
• Experience with RESTful and SOAP based web services
• Intermediate experience with at least basic front-end skills - HTML, CSS, JS [Jquery]

Nice to have

• Adobe certification (AEM Developer/AEM Architect)
• Experience working with Adobe Cloud Manager for deployments 
• Experience working with AEM as a Cloud Service (AEMaaCS) 
• Experience using Adobe Target, Campaign, Analytics, Launch, and I/O, and how each of these integrates with AEM 
• Experience with Adobe’s Commerce Integration Framework (CIF) components 
• Experience, or at least exposure, to headless content delivery and presentation as single page applications 
• Experience with server management in cloud ecosystems like Azure or AWS 
• Prefer to have experience in third party integrations with AEM [Other products of Adobe or any other applications]
• Working with Adobe Marketing Cloud tools like Adobe Campaign, Target, Scene 7, etc

We are looking for a front end engineer with focus on UI/UX engineer with superb technical and aesthetic aptitude. The front end engineer will primarily be responsible for building and delivering custom solutions for our customers including the graphic design, experience design, and coding of the front ends. In this role, we expect you to gain an intimate understanding of your user and the value they’ll derive from the solution and develop user interfaces to deliver that value to the user in an ideal manner. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a propensity for taking action.

Although your primary responsibilities will be around front-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management of applications.

As part of the early engineering team, you will have a chance to make a measurable impact in future of Thinkdeeply as well as having a significant amount of responsibility.

Skills

Required Skills:

• 5+ years in architecting and building Single Page Applications (SPA)
• Shipped at least 2+ applications using Angular/AngularJs
• Expertise in building Angularjs and Angular with integration and unit tests
• Experience in upgrading angular/js versions and converting angularjs -> angular.
• Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
• Experience with package management tools such as webpack for minification, uglification etc
• Experience with creating embeddable widgets
• Expertise with CSS frameworks such as Bootstrap4

Desired Skills:

• Demonstrated expertise of building cloud native applications
• Familiarity with administration of CI/CD such as jenkins

Responsibilities

• Develop new user-facing features
• Build reusable code and libraries for future use
• Collaborate with other team members and stakeholders to create UI/UX designs
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Collaborate with other team members and stakeholders

Job Responsibilities

• Manage a team of talented engineers and oversee daily execution
• Work with product managers in planning sprints and task estimation
• Remove roadblocks for teams and increase delivery velocity
• Provide technical leadership to the team
• Be Technical SME in client meetings
• Be a stickler for code quality, test coverage
• Coach and grow engineering team

To be successful in this role, you need to have/be:

• Proven track record in managing engineering teams and delivering quality products.
• Experience in Ruby on Rails, React JS tech stacks
• Experience in building high performance web applications/APIs
• Top notch analytical/problem solving/debugging skills
• Should have proven ability to build, lead and develop a team
• Strong communication skills with the ability to clearly articulate needs as well as provide the team with a clear overview of the priorities
• Excellent verbal, analytical, organizational, and written skills

If this sounds like the right career opportunity for you, we’d be happy to connect and discuss further!

About us

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19.We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health   benefits   market . 

Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized  platform,  helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement.

Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit.

We are proud of Creating a state of the art digitization AI, that unlocks a whole new world of healthcare data, that forms the core of our recommendation engine (https://www.ekincare.com/blog/using-ai-machine-learning-to-digitize-health-records-d5c34451-1176-4f8b-a8f9-204c046ec30e" target="_blank">click to know how)
For more details about us please visit http://www.ekincare.com/" target="_blank">www.ekincare.com

What we offer in return is the opportunity to join a talented team of bright people and to also enjoy:

• 5-day work week, leave policy covering various work time off benefits including maternity and    paternity leave benefits.
• Premium Group medical Insurance for the employee and 3 dependents, personal accident insurance coverage, life insurance coverage.
• Access to ekincare app with all the free access to the features like Annual Health checkup, Covid screening and test, online doctor consultation, Gym access and many more.

ekincare is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity status.

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