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The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
Job Description
Manager – Millwork & Countertops Division
Department: Project Management
Location: Hyderabad, India (Offshore Headquarters)
Reports To: Director – Project Management
Position Overview
The Manager – Millwork & Countertops Division will lead and oversee all operational, technical, and project management functions related to millwork, countertops, and custom furniture packages for hospitality, multifamily, and residential construction projects.
This role is responsible for reviewing, redlining, correcting, and coordinating shop drawings received from vendors and fabrication partners to ensure compliance with project specifications, architectural intent, and production feasibility. The ideal candidate must have strong hands-on experience in the millwork, cabinetry, countertops, or custom furniture industry and possess a deep understanding of fabrication methods, detailing standards, and construction coordination.
The position requires leadership of offshore project coordination teams while working closely with vendors, architects, designers, contractors, and internal stakeholders across international projects.
Key Responsibilities
Shop Drawing Review & Technical Coordination
• Review vendor-submitted shop drawings for millwork, countertops, cabinetry, and custom furniture packages.
• Redline, correct, and coordinate drawings to ensure compliance with architectural drawings, project specifications, and fabrication standards.
• Ensure dimensions, material specifications, hardware details, countertop layouts, joinery details, and installation requirements are accurate and buildable.
• Coordinate revisions with vendors, estimators, project managers, and consultants until final approval is achieved.
• Identify design conflicts, constructability issues, and field coordination concerns before production.
Project Management
• Manage projects from estimation and design coordination through production and final delivery.
• Monitor project schedules, approvals, procurement timelines, and fabrication milestones.
• Ensure all deliverables are completed within budget, schedule, and quality standards.
• Maintain organized project documentation including RFIs, submittals, drawing logs, and revision tracking.
Vendor & Production Coordination
• Coordinate with millwork shops, stone fabricators, countertop vendors, and furniture manufacturers.
• Review quotations, technical submissions, and fabrication capabilities.
• Support procurement planning and material coordination for projects.
• Resolve technical, quality, or scope-related issues with vendors and suppliers.
Team Leadership
• Supervise and mentor project coordinators, estimators, and drawing review staff.
• Delegate responsibilities and review team output for accuracy and quality.
• Establish and improve SOPs for drawing review, documentation, and project workflows.
• Foster a collaborative and accountable team environment.
Client & Consultant Coordination
• Communicate with architects, interior designers, general contractors, and client
representatives regarding shop drawing approvals and technical clarifications.
• Participate in coordination meetings and ensure alignment between design intent
and fabrication requirements.
• Provide technical recommendations and value-engineering solutions when required.
Preferred Industry Experience
Candidates must have direct experience in one or more of the following industries:
• Millwork / Custom Millwork
• Countertops / Stone Fabrication
• Custom Furniture Manufacturing
• Cabinetry & Joinery
• Hospitality Interior Fit-Outs
• Residential Millwork & Kitchens
Candidates without relevant millwork, countertop, cabinetry, or furniture industry experience will not be considered.
Qualifications & Requirements
Education
• Bachelor’s Degree or Diploma in:
o Architecture
o Interior Design
o Civil Engineering
o Furniture Design
o Construction Management
o Or related technical field
Experience
• 5–10 years of relevant experience in millwork, countertops, cabinetry, or furniture
manufacturing/project management.
• Strong experience reviewing and coordinating shop drawings.
• Experience working with hospitality, multifamily, or residential construction projects preferred.
• Experience coordinating with offshore and international teams is an advantage.
Technical Skills
• Strong understanding of millwork fabrication methods, countertop detailing, and furniture construction.
• Ability to read and interpret architectural and interior design drawings.
• Proficiency in AutoCAD is mandatory.
• Experience with Bluebeam, SketchUp, Cabinet Vision, Microvellum, or related software is a plus.
• Knowledge of materials including laminates, veneers, quartz, granite, solid surfaces, hardware, and specialty finishes.
Soft Skills
• Strong attention to detail and problem-solving abilities.
• Excellent communication and coordination skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong leadership and team management capabilities.
Work Conditions
• Full-time position based in Hyderabad, India.
• Coordination with international teams may require flexible working hours.
• Limited travel may be required depending on project needs.
Ideal Candidate Profile
The ideal candidate is a technically strong millwork and countertop professional with extensive experience reviewing shop drawings, coordinating fabrication details, and managing project execution within the millwork, cabinetry, or custom furniture industry. This
individual should be capable of leading teams, resolving technical issues proactively, and ensuring high-quality project delivery across multiple international projects.
We are seeking a Senior IAM Support Engineer to manage day-to-day IAM operations, provide L2/L3 support, and ensure the stability and security of identity platforms. The role focuses on troubleshooting authentication issues, supporting integrations, and maintaining access management services across enterprise applications. Core Skills & Experience Authentication & Authorization Support
• Strong working knowledge of OAuth 2.0, OpenID Connect (OIDC), and SAML
• Experience supporting Auth0 or similar IAM platforms in production environments Troubleshooting & Incident Management
• Proven ability to diagnose and resolve authentication and authorization issues
• Experience analyzing logs, SAML assertions, OAuth tokens, and API failures
• Familiarity with ticketing systems and SLA-driven support environments IAM / CIAM Operations
• Hands-on experience managing IAM/CIAM platforms
• Support for user lifecycle management (provisioning, deprovisioning, access changes)
• Understanding of RBAC and ABAC implementation and support Cloud IAM Support
• Experience supporting IAM services in AWS, Azure, or GCP
• Ability to troubleshoot identity-related issues in cloud environments API & Integration Support
• Experience supporting IAM integrations with REST APIs
• Understanding of tokens, JSON, and API authentication flows Basic Development Knowledge
• Working knowledge of Java or .NET (for troubleshooting integrations)
• Ability to review logs and debug IAM-related application issues Security & Compliance
• Awareness of IAM security best practices
• Understanding of access governance and compliance requirements Key Responsibilities
• Provide L2/L3 support for IAM platforms, ensuring high availability and performance • Troubleshoot authentication, authorization, and SSO issues across applications
• Support integrations with Auth0, Azure AD, AWS Cognito, and enterprise applications
• Manage user lifecycle activities, including provisioning and access updates
• Monitor IAM systems, respond to incidents, and meet SLA targets
• Work with application teams to resolve IAM-related issues
• Perform root cause analysis and implement preventive fixes
• Maintain documentation and runbooks for support processes
• Assist in audits, compliance checks, and access reviews Good-to-Have Skills
• Experience with federation tools (ADFS, Ping Identity, ForgeRock)
• Exposure to Privileged Access Management (PAM) support
• Familiarity with Zero Trust concepts
• Experience with DevSecOps or production support models. Preferred Qualifications
• Bachelor’s degree in computer science, Cybersecurity, or related field Certifications (Preferred): • Auth0 Developer
• Microsoft Identity & Access Administrator
• AWS Security Specialist Key Attributes
• Strong problem-solving and diagnostic skills
• Ability to operate in a 24/7 or shift-based support model (if required)
• High sense of ownership and accountability
• Clear communication and coordination skills across teams
- Mandatory (Experience 1) : 3+ YOE in digital illustration, concept sketching, and storyboarding for advertising or commercial production
- Mandatory (Experience 2) : Must have experience creating visual assets for advertising and marketing campaigns
- Mandatory (Core Skill 1) : Must be proficient in Adobe Photoshop for digital painting, image compositing, and photo manipulation
- Mandatory (Core Skill 2) : Strong storyboarding and animatic creation skills for video/commercial pre-production
- Mandatory (Core Skill 3) : Strong digital illustration and vector art skills using Adobe Illustrator
- Mandatory (Company) : Advertising Agencies (Pharmaceutical Ad Agencies highly preferred)
Software Developer (.Net Web Forms)
Job Summary
As a part of the .NET development team, you will be building various enterprise applications using the latest Microsoft technology stack. You will be working with a cross-functional team of engineers, designers, DevOps engineers, and product experts working on different layers of the project throughout the software development life cycle (SDLC).
Experience: 4 -10 years
Job Responsibilities
Understanding the working system and gathering the requirements from the client end.
Being a good team player to provide better solutions.
Providing recursive feedback to the client on the daily basis.
Participate in merging the code and take responsibility for the final release with leads.
Experience
Strong experience in OOPS, C# , HTML and JavaScript
Should have strong working experience in ASP.NET Web Forms and AngularJS
Strong experience in ASP.NET Web API using REST Architecture (.NET Core), SQL Server or Oracle
Experience in Crystal Reports, ADO.NET and Dapper
Should understand Mongo DB, Telerik and Windows Service
Good to have experience in Cloud development AWS & Google Firebase.
Core Skills
Must have good communication skills (written and oral)
Problem-solving attitude
Should be flexible, focused and take initiative
About Softobiz
Innovation begins with like-minded people aiming to transform the world together. We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work. Softobiz, a team of 250+ technology enthusiasts have been trusted by the leading enterprises around the globe for last 15+ years
At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies. We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.
- For more information about our solutions and organization, visit www.softobiz.com,
- Follow us on LinkedIn, Twitter and Facebook for more updates
Company: SecuvyAI, Backed by Dell Technology Ventures
Location: Hyderabad
About Secuvy:
At Secuvy, we believe Privacy & Data Security will be a necessity for every global brand. Our mission is to provide best in class Contextual Data Intelligence tools to monitor, automate & simplify data governance for security, compliance & legal teams. We hire out of the box thinkers with the passion, creativity, and perseverance to handle constantly expanding data sprawls and deliver impactful results to our customers. Secuvy’s team comprises experts with Deep AI & Security background who have launched products for Fortune 100. We are backed by Dell Technology Ventures & Top Security VC firms in Silicon Valley. Learn more at www.secuvy.ai
About the Role:
Our enthusiasm for leadership driven by purpose is unwavering. We believe that every individual holds latent abilities waiting to be discovered and that a bold, unconventional approach is necessary to unleash them. We have grand aspirations and never settle for mediocrity. We are meticulous in our attention to detail. Our desire to tackle challenging issues and achieve exceptional outcomes for our customers is what drives us to always strive for excellence
Responsibilities:
- Design and develop high-quality, scalable, and performant software solutions using NodeJS and AWS services.
- Collaborate with cross-functional teams, including product managers, designers, and other engineers, to identify and solve complex business problems.
- Design and develop large-scale distributed systems that are reliable, resilient, and fault-tolerant.
- Write clean, well-designed, and maintainable code that is easy to understand and debug.
- Participate in code reviews and ensure that all code is of high quality and adheres to best practices.
- Troubleshoot and debug production issues and work with the team to develop and implement solutions.
- Stay up-to-date with new technologies and best practices in software engineering and cloud computing.
- Experience with Data Security or Cybersecurity Products is a big asset
Requirements:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- At least 2-4 years of professional experience in building web applications using NodeJS and AWS services.
- Strong understanding of NodeJS, and experience with server-side frameworks such as Express and NestJS.
- Strong experience in designing and building large-scale distributed systems, with a solid understanding of distributed computing concepts.
- Hands-on Experience with AWS services, including EC2, S3, Lambda, API Gateway, and RDS.
- Experience with containerization and orchestration technologies such as Docker and Kubernetes.
- Strong understanding of software engineering best practices, including agile development, TDD, and continuous integration and deployment.
- Hands-on Experience with Cloud technologies including Kubernetes and Docker.
- Experience with no-sql technologies like MongoDB or Azure Cosmos
- Experience with a distributed publish-subscribe messaging system like Kafka or redis Pubsub
- Experience developing, configuring & deploying applications on Hapi.js/Express/Fastify.
- Comfortable writing tests in Jest
- Excellent problem-solving and analytical skills, with the ability to identify and solve complex technical problems.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
Why Work With Us?
- Join a rapidly growing startup with a passionate team of experts at the forefront of data privacy & security.
- Opportunity to play a key role in shaping the technical vision and strategy for Fortune 1000 Customers.
- Work in a dynamic, fast-paced environment where you can make an impact and drive change.
- Enjoy a competitive salary, benefits, and opportunities for growth and advancement.
- If you are a passionate, self-motivated, and experienced Senior NodeJS Software Engineer with expertise in AWS and large-scale system design, we would love to hear from you!
Hyperion Planning Senior/Architect requirement
Experience: 5+ years
EPBCS/PBCS Experience minimum 2 implementations
Should have worked on implementation projects and not on Support/infra/migration
Travel Involved -- Readiness required on need basis
Note: Billable, Hands on Implementation Experience
No Support/infra/maintenance projects
- 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
- Experienced in development using MATLAB Simulink, TargetLink, Stateflow
- Design and development of automotive feature/function software/
components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems - Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
- Participate in SW requirement generation, SW architecture, detailed design etc
Innominds is an AI-first, platform-led digital transformation and full-cycle product engineering services company headquartered in San Jose, CA. Innominds powers the Digital Next initiatives of global enterprises, software product companies, OEMs, and ODMs with integrated expertise in devices & embedded engineering, software apps & product engineering, analytics & data engineering, quality engineering, and cloud & DevOps, security. It works with ISVs to build next-generation products, SaaSify, transform total experience, and add cognitive analytics to applications.
Looking for candidates with 0-30 Days Notice period.
Looking for a Frontend/JavaScript Developer with experience in building high-performing, scalable, enterprise-grade applications. Frontend developer roles and responsibilities include developing single-page apps using ReactJS and modern JavaScript practices and patterns.
Responsibilities:
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Requirements:
- 3-10 years experience in Frontend technologies
- Hands-on and ready to continue as an individual contributor/Lead the team also.
- Strong in core JavaScriptwith ES6 ES5 ES7
- Expertise in ReactJS, Redux with minimum 1-2 years of experience
- Unit testing (Jest/Enzyme) is necessary
- Expertise in HTML5 CSS3
- Proficient in Grunt, Gulp, and Webpack, bower, yarn, the module loader
- Hands-on experience with multiple libraries/frameworks - jQuery, Jasmine, Mocha, etc.
- Expert level understanding of HTTP protocols (1.0 1.1 and 2.0) and Websockets and JS WebSocket
- Experience with working on SaaS/PaaS based applications
Responsibilities
- Developing new features and user interfaces from wireframe models
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
Qualifications
- Desire to work in a startup environment, able to self-manage and work remotely
- Must have built apps on Android and/or iOS apps with Flutter/ React Native/ Xamarin/ Ionic/cordova etc
- Proven working experience in software development
- Working experience in mobile development
- Have published one or more mobile apps in Google Play or App Store
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle, including automated testing and building
- Experience working in an agile development process
- Be proficient in using version control and continuous integration, with tools such as Git and Jenkins.
- Write clear, maintainable and testable code




