11+ Service desk Jobs in Delhi, NCR and Gurgaon | Service desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

1. Data Engineer

 Required skill set: AWS GLUE, AWS LAMBDA, AWS SNS/SQS, AWS ATHENA, SPARK, SNOWFLAKE, PYTHON

Mandatory Requirements  

• Experience in AWS Glue
• Experience in Apache Parquet 
• Proficient in AWS S3 and data lake 
• Knowledge of Snowflake
• Understanding of file-based ingestion best practices.
• Scripting language - Python & pyspark 

CORE RESPONSIBILITIES 

• Create and manage cloud resources in AWS 
• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 
• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 
• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 
• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
• Define process improvement opportunities to optimize data collection, insights and displays.
• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 
• Identify and interpret trends and patterns from complex data sets 
• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 
• Key participant in regular Scrum ceremonies with the agile teams  
• Proficient at developing queries, writing reports and presenting findings 
• Mentor junior members and bring best industry practices 

 QUALIFICATIONS 

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 
• Strong background in math, statistics, computer science, data science or related discipline
• Advanced knowledge one of language: Java, Scala, Python, C# 
• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  
• Proficient with
• Data mining/programming tools (e.g. SAS, SQL, R, Python)
• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
• Data visualization (e.g. Tableau, Looker, MicroStrategy)
• Comfortable learning about and deploying new technologies and tools. 
• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 
• Good written and oral communication skills and ability to present results to non-technical audiences 
• Knowledge of business intelligence and analytical tools, technologies and techniques.

Familiarity and experience in the following is a plus:  

• AWS certification
• Spark Streaming 
• Kafka Streaming / Kafka Connect 
• ELK Stack 
• Cassandra / MongoDB 
• CI/CD: Jenkins, GitLab, Jira, Confluence other related tools

About the Role: 

We are looking for a Data Architect with a strong background in data engineering & cloud data platforms. The ideal candidate will design and implement scalable data architectures that power enterprise analytics, AI/ML, and GenAI solutions — ensuring data availability, quality, and governance across the organization. 

Key Responsibilities: 

Data Architecture & Strategy 

• Design & Architecture: Design and implement robust, scalable, and optimized data engineering solutions on the Databricks platform. Architect data pipelines that scale efficiently and reliably. 
• Data Pipeline Development: Develop ETL/ELT pipelines leveraging Databricks notebooks, Delta Lake, Snowflake tech stack, Azure Data Factory etc.  
• Cloud Integration: Work closely with cloud platforms like Azure, AWS, or GCP to integrate Databricks or Snowflake with data storage (e.g., ADLS, S3, etc.), databases, and other services. 
• Performance Optimization: Optimize the performance of data workflows by tuning Databricks clusters, improving query performance, and identifying bottlenecks in data processing. 
• Collaboration: Collaborate with data scientists, analysts, and business stakeholders to understand business requirements and translate them into scalable data solutions. 
• Data Governance & Security: Ensure best practices for data security, governance, and compliance when working with sensitive or large datasets. 
• Automation & Monitoring: Automate data pipeline deployments and create monitoring dashboards for ongoing performance checks. 
• Continuous Improvement: Stay up to date with the latest Databricks features and Snowflake eco system best practices to continuously improve existing systems and processes. 

Required Skills & Experience: 

• 12+ years of experience in Data Architecture / Data Engineering roles.  
• Proven expertise in data modeling, ETL/ELT design, and cloud-based data solutions (AWS Redshift, Snowflake, BigQuery, or Synapse). 
• Hands-on experience with data pipeline orchestration tools (Airflow, DBT, Azure Data Factory, etc.). 
• Proficiency in Python, SQL, and Spark for data processing and integration. 
• Experience with API integrations and data APIs for AI systems. 
• Excellent communication and stakeholder management skills. 

We are looking for a dynamic and result-driven Business Development Executive to drive client acquisition and revenue growth for our marketing agency. The candidate will be responsible for identifying new business opportunities, pitching marketing services, and building long-term client relationships.

Key Responsibilities:

• Identify and generate new business opportunities through cold calling, networking, LinkedIn, and inbound leads
• Pitch digital marketing services (SEO, Social Media Marketing, Performance Marketing, Branding, etc.)
• Understand client requirements and propose customized marketing solutions
• Schedule and conduct meetings, presentations, and sales pitches
• Prepare proposals, quotations, and negotiate contracts
• Maintain strong relationships with existing and new clients
• Collaborate with internal teams (marketing, creative, operations) for project execution
• Achieve monthly/quarterly sales targets
• Maintain CRM and sales pipeline reports

Key Skills Required:

• Strong communication and presentation skills
• Sales and negotiation expertise
• Good understanding of digital marketing services
• Lead generation and client acquisition skills
• Ability to work in a target-driven environment
• Proficiency in LinkedIn, CRM tools, and MS Office

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or related field
• MBA (Marketing) preferred

Preferred Experience:

• Experience in a digital marketing agency / advertising agency
• Exposure to B2B sales and client servicing
• Experience in handling international clients is a plus

Integration Lead

Job Description

This role must be capable of building Dot net application and integration capabilities to enable microservice architecture. In addition to being hands on developer, the role requires the individual to leading and work with Dot net developers and integration developers, overseeing the end to end technical working to deliver features. Candidates who like to experiment and learn/discover new technologies, methods, tools with a direction to bring new capabilities to the product will be suitable

Key Responsibilities

• Perform Product Discovery proof of concepts as directed by Product manager
• Design, develop, and maintain both new and existing code, ranging from client-side development using JavaScript, HTML, and CSS, to server-side code using C# and ASP.NET MVC, Web API, Windows services, and ADO.NET for data persistence and retrieval.
• Write readable, extensible, testable code, while being mindful of performance requirements. • Create, maintain, and run unit tests for both new and existing code, with a goal of delivering defect-free and well-tested code to QA.
• Capable of developing restful services using Dot net framework and other integration tools
• Work with management to create and adhere to schedules, while maintaining flexibility to adapt to shifting market demands.
• Translate mockups and wireframes into functioning front-end code.
• Write and maintain documentation for new and existing features.
• Keep up-to-date on best practices and new technologies.
• Rapid prototyping, and presenting conceptual design and working prototypes to management.
• Conduct design and code reviews and collaborate to ensure your own code passes review.
• Work with Product Management to analyze require

Required Skills & Experience

• Experience in Dot Net framework preferably in cloud based platforms/infrastructure
• Experience in integration enablement preferably in REST APIs
• Experience in Database languages and stored procedures, database query optimization
• Experimental knowledge in a broad technical aspects like SSO (SAML2/Oauth2), Security, RPA, Microservices architecture

Qualifications

BE with 6+ years of experience in product development

Join the Coolest Crew at BBFT: Business Development Candidate Wanted!

About BBFT:

BBFT isn't just a company—it's a movement. Building Brands for Tomorrow (BBFT) is a platform where investors and brands meet for investment success. The company operates primarily into the category Food & Beverages (F&B) and Retail brands. BBFT specializes in franchise consulting, Fund-raising, Pitch-decks, and founder-focused consulting. Over the past few years BBFT’s work has garnered recognition in esteemed publications like Hindu, Your story, Business Standard, Economic Times, and more.

Compensation & Benefits:

• CTC: Up to 4 LPA + Incentives
• Forget the humdrum 9-5 grind. Your vibe and freedom are top priorities here
• We're all about keeping it chill with a flat hierarchy vibe
• Mentorship by an IIM scholar
• Interaction with professionals across F&B, retail, and investment sectors

What Purpose Would You Serve?

At BBFT (Building Brands for Tomorrow), we're not just about business—we're about shaping the future of F&B and retail. As a Business Development Associate, your mission is to drive Franchise sales, shake up the industry, and expand new brands into dynamic fold through Franchising. 

What You Need to Bring to the Table:

• Sparkling Personality: You light up a room and thrive on making connections.
• Sales Savvy: You've got the gift of gab and a knack for closing deals.
• Entrepreneurial mindset: We seek innovative problem-solvers with entrepreneurial spark 
• Startup Spirit: You love the adrenaline rush of a fast-paced environment.
• Passion for Food & Brands: Cafe hoppers and restaurant enthusiasts, this one's for you!
• Go-Getter Attitude: You're hungry for success and ready to hustle hard.
• Experience: Prior experience in entrepreneurship, sales, franchise sales, or business development is a big plus!

Are You Ready for the Coolest Chapter of Your Life?

Join us at the heart of South Delhi, where innovation meets ambition. BBFT offers a fast-track to success. Experience five years' worth of growth in just one year. Dive deep into a booming industry and unlock your potential. You'll be front and center, interacting with industry titans in food & fashion. BBFT isn't just a job – it's a VIP pass to the future of business 

Ready to Make Your Mark? Apply Now and Let's Build Brands for Tomorrow!

Job Title: .NET Developer 

Experience Required: Minimum 2 years

Key Skills: C#, ASP.NET, MVC, SQL Server, Front-end technologies (preferred), Agile methodologies (preferred)

Job Description:

We are seeking a skilled .NET Developer to join our team at EaseMyTrip. This is a replacement position, and we are looking for a candidate with a minimum of 2 years of professional experience in .NET development. The ideal candidate will be responsible for designing, developing, and maintaining high-quality software solutions.

Key Responsibilities:

• Develop, test, and maintain software applications using .NET technologies.
• Collaborate with cross-functional teams to define, design, and implement new features.
• Troubleshoot, debug, and resolve technical issues promptly.
• Participate in code reviews and ensure adherence to coding standards.
• Contribute to the continuous improvement of development processes and practices.

Requirements:

• Proficiency in C#, ASP.NET, and MVC frameworks.
• Experience with SQL Server and database management.
• Familiarity with front-end technologies (e.g., HTML, CSS, JavaScript) is a plus.
• Understanding of agile development methodologies.
• Strong problem-solving skills and attention to detail.

Software Engineer

Opportunity in this role / Why should you join us?

- You are your own master.  We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading fintech unicorn company

- ESOPs in the company

Requirements

• 3+ years and above exposure in the art of writing codes and solving problems for large scale
• Extensive and expert programming experience in any one programming language (strong OOPS skills preferred). Deep experience in a java programming language
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
• Have a penchant for solving complex and interesting problems.
• BE/BTech, MTech in Computer Science or related technical discipline (or equivalent).
• Excellent coding skills – should be able to convert the design into code fluently Good skills to write unit & integration tests with reasonable coverage of code & interfaces - TDD is a plus
• Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with the huge amount of data. Experience with

multi-threading and concurrency programming

• Ability to switch between the technologies and learn new skills on the go.

Roles and Responsibilities

• Drive discussions to create/improve the product, process and technology
• Build abstractions and contracts with separation of concerns for a larger scope
• Rapid prototyping
• Robust and scalable web-based applications
• Do high-level design with guidance; Functional modelling, break-down of a module
• Thinking platforms & reuse, the open-source contribution will be a plus
• Do incremental changes to architecture: impact analysis of the same
• Do performance tuning and improvements in large scale distributed systems
• Mentor young minds and foster team spirit.

Profile:-Email Marketing Executive

Experience:-1-5Years

Location:-Noida

Lead Target:-minimum 40Leads

IDS:-minimum 200ids

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.