11+ Service desk Jobs in Delhi, NCR and Gurgaon | Service desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Industry: Leading Paint Industry

Job Type: Full-Time (On-Roll)

Work Location: Multiple Locations Across India

• States: Maharashtra, Gujarat, Karnataka, Andhra Pradesh, Telangana, Madhya Pradesh, Bihar, Odisha, Jharkhand, Uttar Pradesh, Delhi, Rajasthan, Himachal Pradesh, Punjab, Noida, Haryana, and West Bengal

Eligibility Criteria:

• Education: BTech / BE (Mechanical, Electrical, Civil) or any relevant degree
• Graduation Year: 2022, 2023, 2024 pass-outs only
• Experience: Freshers & experienced candidates welcome
• Mandatory Requirement: Candidate must own a two-wheeler with a valid driving license

Job Responsibilities:

✅ Sales Target Achievement: Meet and exceed sales targets for assigned locations.

✅ Business Development: Identify and explore new business opportunities to drive revenue growth.

✅ Channel & Influencer Engagement: Build and maintain strong relationships with distributors, contractors, and dealers.

✅ Customer Service: Provide excellent service by addressing client queries and ensuring customer satisfaction.

✅ Market & Competitor Analysis: Stay updated on market trends, competitor activities, and industry developments.

✅ Product Promotion & Network Expansion: Promote company products and expand the sales network in assigned areas.

✅ Commercial Transactions: Ensure smooth financial transactions with channel partners and clients.

Key Skills Required:

✔ Strong communication and negotiation skills

✔ Willingness to work in a field sales role

✔ Ability to build long-term customer relationships

✔ Self-motivated with a result-oriented approach

✔ Basic understanding of sales and marketing principles

Why Join Us?

🌟 Opportunity to work with a leading brand in the paint industry

🌟 Fast career growth with training & development support

🌟 Attractive incentives and performance-based rewards

🌟 Exposure to business development & client management

🌐 Visit our website: www.corporatestalwarts.com

As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.

Roles & Responsibilities:

• SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
• Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
• Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
• Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
• PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
• Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
• Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
• Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
• Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.

Responsibilities of a Senior Software Engineer (Backend):

• You will be a guide in the entire application lifecycle including research, design, development, testing (dev owns quality), along with continuous deployment and delivery
• Lead design with a major focus on best user experience, performance, scalability and future expansion
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills to bring in continuous improvements and implement best practices.
• You will apply the latest technology thinking from our tech radar, adopt best design practices to solve complex problems and ensure our product is the best in usability.
• You will work directly with the CEO and the cross functional product teams, align on the needs of the products and operations.
• You will analyze business, technology challenges and suggest solutions
• Build an “Awesome” team

This opportunity is for you if,

• You have 4-6 Years of work experience in building highly-interactive applications using Java, Spring MVC, Spring JMS, Spring JDBC, Spring IOC, Spring Boot, MySQL, MiBatis, ReactJS, Java Script, jQuery, AWS, JMS and have knowledge on wide range of web technologies, tools and Frameworks.
• You have experience in working with Restful webservices
• You have strong knowledge and understanding of design patterns and domain driven design
• You understand fundamental design principles behind building scalable, resilient, and maintainable applications 
• You have functional knowledge of inclusive design: accessibility, and related tooling
• You have consumer web development experience for high-traffic, public facing web applications
• You have knack for writing clean, readable, re-usable code
• You have good knowledge on TDD and CI/CD practices.
• You have experience in managing and publishing releases using Git branching and tools like NPM and YARN.
• You have penchant for learning
• You are a great analytical & logical thinker and someone who loves solving problems
• You are passionate, energetic, enthusiastic and a go-getter
• You are “ FUN @ Work “

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

Job Description

We are looking to add DevOps Engineer to the Infra team. 

Roles & Responsibilities

What you do :

• Developing automation for the various deployments core to our business
• Documenting run books for various processes / improving knowledge bases
• Identifying technical issues, communicating and recommending solutions
• Miscellaneous support (user account, VPN, network, etc)
• Develop continuous integration / deployment strategies
• Production systems deployment/monitoring/optimization

• Management of staging/development environments

What you know :

• Ability to work with a wide variety of open source technologies and tools
• Ability to code/script (Python, Ruby, Bash)
• Experience with systems and IT operations
• Comfortable with frequent incremental code testing and deployment
• Strong grasp of automation tools (Chef, Packer, Ansible, or others)
• Experience with cloud infrastructure and bare-metal systems
• Experience optimizing infrastructure for high availability and low latencies
• Experience with instrumenting systems for monitoring and reporting purposes
• Well versed in software configuration management systems (git, others)
• Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment

• Data management skills

Education :

• Degree in Computer Engineering or Computer Science
• 1-3 years of equivalent experience in DevOps roles.
• Work conducted is focused on business outcomes
• Can work in an environment with a high level of autonomy (at the individual and team level)

• Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

• True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.

• The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

• Awesome benefits, social gatherings, etc.
• Work with intelligent, fun, and interesting people in a dynamic start-up environment.

Eligibility

B.Tech/M.Tech/B.E

Company Introduction

Established in May 2015, Indus OS is a homebred system apps company, building India’s only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.
Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.