11+ Shared services Jobs in India

We are looking for an exceptional Software Developer for our Data Engineering India team who can-

contribute to building a world-class big data engineering stack that will be used to fuel us

Analytics and Machine Learning products. This person will be contributing to the architecture,

operation, and enhancement of:

Our petabyte-scale data platform with a key focus on finding solutions that can support

Analytics and Machine Learning product roadmap. Everyday terabytes of ingested data

need to be processed and made available for querying and insights extraction for

various use cases.

About the Organisation:

- It provides a dynamic, fun workplace filled with passionate individuals. We are at the cutting edge of advertising technology and there is never a dull moment at work.

- We have a truly global footprint, with our headquarters in Singapore and offices in Australia, United States, Germany, United Kingdom, and India.

- You will gain work experience in a global environment. We speak over 20 different languages, from more than 16 different nationalities and over 42% of our staff are multilingual.

Job Description

Position:
Software Developer, Data Engineering team
Location: Pune(Initially 100% Remote due to Covid 19 for coming 1 year)

• Our bespoke Machine Learning pipelines. This will also provide opportunities to

contribute to the prototyping, building, and deployment of Machine Learning models.

You:

• Have at least 4+ years’ Experience.
• Deep technical understanding of Java or Golang.
• Production experience with Python is a big plus, extremely valuable supporting skill for

us.

• Exposure to modern Big Data tech: Cassandra/Scylla, Kafka, Ceph, the Hadoop Stack,

Spark, Flume, Hive, Druid etc… while at the same time understanding that certain

problems may require completely novel solutions.

• Exposure to one or more modern ML tech stacks: Spark ML-Lib, TensorFlow, Keras,

GCP ML Stack, AWS Sagemaker - is a plus.

• Experience includes working in Agile/Lean model
• Experience with supporting and troubleshooting large systems
• Exposure to configuration management tools such as Ansible or Salt
• Exposure to IAAS platforms such as AWS, GCP, Azure…
• Good addition - Experience working with large-scale data
• Good addition - Good to have experience architecting, developing, and operating data

warehouses, big data analytics platforms, and high velocity data pipelines

**** Not looking for a Big Data Developer / Hadoop Developer

• Development/Technical support experience in preferably DevOps.
• Looking for an engineer to be part of GitHub Actions support. Experience with CI/CD tools like Bamboo, Harness, Ansible, Salt Scripting.
• Hands-on expertise with GitHub Actions and CICD Tools like Bamboo, Harness, CI/CD Pipeline stages, Build Tools, SonarQube, Artifactory, Nuget, Proget Veracode, LaunchDarkly, GitHub/Bitbucket repos, Monitoring tools.
• Handelling Xmatters,Techlines,Incidents
• Strong Scripting skills (PowerShell, Python, Bash/Shell Scripting) for Implementing automation scripts and Tools to streamline administrative tasks and improve efficiency.
• An Atlassian Tools Administrator is responsible for managing and maintaining Atlassian products such as Jira, Confluence, Bitbucket, and Bamboo.
• Expertise in Bitbucket, GitHub for version control and collaboration global level.
• Good experience on Linux/Windows systems activities, Databases.
• Aware of SLA and Error concepts and their implementations; provide support and participate in Incident management & Jira Stories. Continuously Monitoring system performance and availability, and responding to incidents promptly to minimize downtime.
• Well-versed with Observability tool as Splunk for Monitoring, alerting and logging solutions to identify and address potential issues, especially in infrastructure.
• Expert with Troubleshooting production issues and bugs. Identifying and resolving issues in production environments.
• Experience in providing 24x5 support.
• GitHub Actions
• Atlassian Tools (Bamboo, Bitbucket, Jira, Confluence)
• Build Tools (Maven, Gradle, MS Build, NodeJS)
• SonarQube, Veracode.
• Nexus, JFrog, Nuget, Proget
• Harness
• Salt Services, Ansible
• PowerShell, Shell scripting
• Splunk
• Linux, Windows

Blaze - Madurai is looking for a highly skilled PHP Web Developer with the below skill set:

• Good understanding of core PHP
• Experience in any one MVC framework (Yii, Laravel or Codeigniter)
• Code customization skills in WordPress or Magento.
• Hands-on experience in GIT
• Ability to consume and create API.
• Some exposure to frontend JS and CSS to identify and fix layout/cosmetic issues.
• Familiarity with SQL/NoSQL databases.
• Ability to write complex SQL queries.
• Experience with Shopify / Wix is a plus.

Experience Required: 1 - 3 Years

Job Location: Madurai

Job Type: Full-time

• Maintain accurate and up-to-date financial records.
• Process accounts payable and receivable transactions.
• Perform bank reconciliations and ensure accurate cash management.
• Manage general ledger entries and reconciliations.
• Assist with month-end and year-end closing procedures.

Financial Reporting:

• Prepare and analyze financial statements (balance sheets, income statements, cash flow statements).
• Generate regular financial reports for management.
• Assist with budget preparation and variance analysis.
• Analyze financial data and provide insights to support decision-making.

Compliance and Auditing:

• Ensure compliance with accounting standards (GAAP, IFRS) and tax regulations.
• Assist with internal and external audits.
• Maintain documentation for financial transactions.
• Stay up-to-date on changes in accounting regulations.

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

International Sales Executive (US REGION)

Job Description:

·        Ability to handle End to End sales.

·        Build relationships with prospective clients/brands.

·        Leads Generation through cold calling, Networking, database, CRM, etc.

·        Cold calling, International calling, B2B sales, Technical Sales, Emailing, and conference calls.

·        Responsible for calling on cold and hot leads, in the international market.

·        Should be able to generate leads, close sales and meet targets.

·        Research and build relationships with new clients & client retention.

·        Strong Presentation, Negotiation & sales closing Skills.

·        Maintain and coordinate with the existing client base on their new requirements.

Skills Required:

·        Must have excellent sales/communication skills.

·        Must have prior 2-3 years of sales experience (US Market).

·        Should be able to generate sales leads/convert them into sales.

·        Confident communicator, active listener with problem-solving approach.

·        Should have knowledge of MS Office.

Location: Okhla D Block, Phase -1, New Delhi

Shift Timings: Mon-Fri (US Night Shift)

No of Opening: 05

Note: Immediate Joiner Only

• Implementation of a robust set of services and APIs to power the web application
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Integration of the front-end and back-end aspects of the web application
• Design/Architect Application Architecture
• Design/Architect Database Design/Architecture
• Provide solutions for Optimizing Application & Database Performance.
• Interacting with clients and understanding their tech requirements, to implement them accurately as per needs.
• Coordinate with team for task management.
• Understanding of MVC Architecture
• Proficient knowledge of PHP and Laravel Framework
• Knowledge of advanced JavaScript libraries and frameworks such as AngularJS, ReactJS
• Understanding of fundamental design principles behind a scalable application
• Knowledge to implement automated testing platforms and unit tests
• Proficient understanding of code versioning tools (Git)