11+ Software troubleshooting Jobs in Pune | Software troubleshooting Job openings in Pune

Job description

• Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
• Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
• Hands-on experience with Windows 10/11 operating system environments
• Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
• Ability to perform remote troubleshooting and provide clear instructions.
• Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
• Excellent problem-solving and multitasking skills
• Address user tickets regarding hardware, software, and networking L1, etc.
• Manage and maintain IT asset inventory and documentation.

Desired Skills and Experience -

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
• Strong knowledge of the Microsoft Office suite.
• Working knowledge of TCP/IP protocol stack, and Wi-Fi.
• Working knowledge of supporting pcs in a domain environment.
• Working knowledge of Office 365 cloud application suite
• Working knowledge of desktop imaging, application deployment, and hard drive encryption

POSITION / TITLE: Data Science Lead

Location: Offshore – Hyderabad/Bangalore/Pune

Who are we looking for?

Individuals with 8+ years of experience implementing and managing data science projects. Excellent working knowledge of traditional machine learning and LLM techniques. 

‎ The candidate must demonstrate the ability to navigate and advise on complex ML ecosystems from a model building and evaluation perspective. Experience in NLP and chatbots domains is preferred.

We acknowledge the job market is blurring the line between data roles: while software skills are necessary, the emphasis of this position is on data science skills, not on data-, ML- nor software-engineering.

Responsibilities:

· Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

· Perform data cleaning, feature engineering, and exploratory data analysis.  

· Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

· Collaborate with other DS and engineers to deliver projects.

Technical Skills – Must have:

· Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

· Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

· Ability to translate complex machine learning problem statements into specific deliverables and requirements.

· Should have worked with major cloud platforms such as AWS, Azure or GCP.

· Working knowledge of SQL and no-SQL databases.

· Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

· Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

· Strong understanding of evaluation and monitoring metrics for machine learning projects.

Technical Skills – Good to have:

· Track record of getting ML models into production

· Experience building chatbots.

· Experience with closed and open source LLMs.

· Experience with frameworks and technologies like scikit-learn, BERT, langchain, autogen…

· Certifications or courses in data science.

Education:

· Master’s/Bachelors/PhD Degree in Computer Science, Engineering, Data Science, or a related field. 

Process Skills:

· Understanding of  Agile and Scrum  methodologies.  

· Ability to follow SDLC processes and contribute to technical documentation.  

Behavioral Skills :

· Self-motivated and capable of working independently with minimal management supervision.

· Well-developed design, analytical & problem-solving skills

· Excellent communication and interpersonal skills.  

· Excellent team player, able to work with virtual teams in several time zones.

1. Design and Development:

• Design, create, and modify websites.
• Convert written, graphic, audio, and video components to compatible web formats.
• Create website layout/user interfaces by using standard HTML/CSS practices.
• Integrate data from various back-end services and databases.

1. Maintenance and Evaluation:

• Regularly update websites to ensure they are visually appealing, accurate, and reflect the latest content.
• Test websites for ease of use, speed, and other quality factors.
• Fix any bugs or issues that arise.

1. Collaboration and Communication:

• Work closely with web designers and programmers to produce the website.
• Communicate with clients or management about ongoing projects.
• Provide technical support and instruction to other staff or clients.

1. Technical Skills and Knowledge:

• Proficient in HTML, CSS, JavaScript, and other relevant web design coding languages.
• Familiarity with content management systems (e.g., WordPress).
• Experience in server-side frameworks such as python, ruby, php, Java, ASP, ASP.NET.
• Understanding of search engine optimization principles.

1. Project Management:

• Manage individual project priorities, deadlines, and deliverables.
• Maintain and expand/enhance the website once built.