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Job Family Descriptor
This includes technology and network planning acorss multiple layers, introduction of new technologies into the network for new services and/or better network efficiency.
Designs the network architecture and performs technical analysis of software, hardware, and network systems, systems engineering for front-end processors, multiplexes, LAN/WAN communications, network nodes, switches, and various transmission systems.
Analyses traffic flows and trends, route planning, network optimisation, routing solutions and forecast of traffic. Performs integration with existing systems and conduct service validation prior to hand over to Service Operations team. Has knowledge on IP routers, switches, fiber optic connections, microwave wireless transmission, 2G/3G/4G, DSL and radio frequency systems, etc.
The function engages with LOBs and Products Team to understand market forecast/ trends, and with relevant teams and vendors to discuss solutions and cost estimates and CAPEX optimization initiatives.
Also responsible for equipment planning via rfp while working along with commercial team.
Broad outline of the Role
Operational role, responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area.
Capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision.
Demonstrates a level of flexibility in resolving problems/issues that at least to in-depth command of all techniques, processes, tools and standards, within the relevant field of specialisation.
Able to identify problems and significantly improve, change or adapt existing methods and techniques
Key Responsibilities:
- Develop, test, and maintain dynamic web applications using React.js and related front-end technologies.
- Build responsive and interactive user interfaces with reusable components.
- Collaborate closely with UI/UX designers, backend developers, and project managers to deliver robust and scalable solutions.
- Integrate RESTful APIs and manage data flow effectively using Redux or other state management libraries.
- Optimize web applications for maximum performance, scalability, and cross-browser compatibility.
- Debug and troubleshoot issues to ensure high-quality deliverables.
- Write clean, maintainable, and well-documented code following best practices.
- Use Git for version control and participate in code reviews.
Skills Required:
- Minimum 2 years of professional experience in front-end web development.
- Strong proficiency in React.js, JavaScript (ES6+), HTML5, and CSS3.
- Experience with Redux / Context API or other state management tools.
- Good understanding of component lifecycle, hooks, and functional programming concepts.
- Familiarity with REST APIs, JSON, and asynchronous data handling.
- Knowledge of responsive design, cross-browser compatibility, and performance optimization.
- Familiarity with version control systems (Git).
We have multiple opening for Famous Bar in Mumbai/
Locations : Chembur / Vashi / Wadala / Ghatkophar / Borivalli
Positions :
1.Bartender
2.Chef ( Commi1 ,Commi 2 and commi 3 )
3.Hostess
4.Steward ( Waiter )
5.Captain
5.Runner ( Helper)
6,Guest Relation Officer
7.Asst Restaurant Manager
Experience : Fresher with Degree / Diploma in Hotel management / Hospitality can apply
or Experience can apply
Good communication skills
Qualifications & Requirements:
- 4+ years of experience in C++ application development.
- Hands-on experience with C++11 or above.
- Strong knowledge of object-oriented programming and software design.
- Deep understanding of STL, multi-threading, socket programming, and data structures.
- Solid grasp of Linux development and debugging techniques.
- Proficient in using GCC, GDB, and Makefile.
- Familiarity with Valgrind and similar analysis tools.
- Experience with version control tools like Git.
- Experience writing and maintaining automated tests.
- Experience in capital markets/trading domain is a plus.
Skills:
- Strong problem-solving and analytical thinking.
- Clear and effective communication.
- Self-driven with the ability to work independently.
- Passionate about high-quality software and strong engineering practices.
- Comfortable working in a fast-paced, collaborative environment.
Position: PHP, Laravel Developer (1 to 2 years)
Location: Marol, Andheri East, Mumbai
Company: Big Rattle Technologies Private Limited
Open for candidates from Mumbai only. Immediate Joiners only.
Summary:
We are looking for a passionate and skilled PHP Laravel Developer to join our growing team. You will be responsible for developing and maintaining high-quality web applications while adhering to best coding and security practices.
Key Responsibilities:
- Write clean, scalable, and well-documented code.
- Debug, test, and fix issues in existing applications.
- Ensure code quality, performance, and security by following industry standards.
- Manage code repositories and handle deployments.
- Contribute to all phases of the software development lifecycle.
- Collaborate with team members and participate in client meetings/calls.
- Stay updated with new technologies and continuously improve your technical skills.
Required Skills (hand-on experience in the following):
- Languages & Frameworks: PHP, Laravel
- Frontend: HTML5, CSS3, JavaScript, AJAX/Fetch, jQuery
- Database: MySQL
- MVC architecture, Design Patterns, Authentication, Eloquent ORM, Providers, Middleware, Supervisor, Cron Jobs
- API integration and Web Services (REST, JSON, etc.)
- Postman for API testing
- Version control systems such as Git or Bitbucket, including branching and merging
- Knowledge of operating systems, hosting, and deployment on cloud platforms like Google Cloud Platform (GCP)
Required Qualifications:
- Bachelor’s degree in computer science, Engineering, or related field OR equivalent practical experience.
- 1–2 years of professional experience in Laravel development.
Why should you join Big Rattle?
Big Rattle Technologies specializes in AI/ ML Products and Solutions as well as Mobile and Web Application Development. Our clients include Fortune 500 companies. Over the past 13 years, we have delivered multiple projects for international and Indian clients from various industries like FMCG, Banking and Finance, Automobiles, Ecommerce, etc. We also specialise in Product Development for our clients.
Big Rattle Technologies Private Limited is ISO 27001:2022 certified and CyberGRX certified.
What We Offer:
- Opportunity to work on diverse projects for Fortune 500 clients.
- Competitive salary and performance-based growth.
- Dynamic, collaborative, and growth-oriented work environment.
- Direct impact on product quality and client satisfaction.
- 5-day hybrid work week.
- Certification reimbursement.
- Healthcare coverage.
Job Purpose
• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling
portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all
guidelines and regulatory requirements are followed.
• Ensuring that customers get world-class services and their needs are understood and met through
financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the
Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters consistently met by the team of VRMs.
• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set
Job Responsibilities(JR) : 6 – 8 Areas
Business Achievement and Development for VRM & Team
• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams
• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.
o Meet value target for Liability Balances of the customers
o Ensure quality of sourcing is maintained and depletion rates are controlled.
o Ensure that Salary credits reach or exceed the expect Salary Credit targets
• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.
• Also, Team Manager has to ensure seamless servicing of customers.
• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.
• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)
• Ensure that there is cross sell to the customer on asset products as offered by the Bank.
• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.
• Income to be generated at a customer level.
• Ensure that cross sell targets on Third Party Products is met for the Unit
• Ensure Staff are trained on product knowledge and requisite certifications
• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.
• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same
• Managing and monitoring performance of all the sales resources
o Productivity of Liability and Non Liability sales staff
• Attrition control of customers
o Includes persuading the customer to continue and if required renew FD’s
§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
o Ensure that the marketing analytics list on possible attrite, is called and retained
• Ensure that there is no revenue leakage
Customer Service / Customer engagement
• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation
of the interaction plan.
• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined
objectives for customer contacts.
• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /
needs. This is measured iva call evaluations and Sup
Reviews
• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.
• Ensure VRMs make regular contact with customers for service as well as business updates.
• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT
o Monitor all complaints received and ensure that they are closed within TAT
o Improve customer communication on closures
o Check with customers if the process of complaint has been managed well
o Ensure no escalations happen
o Preventive complaint management
o Asking for feedback from customers, who are not complaining
o Discussing with staff the importance of getting feedback from customers on a regular basis
• Periodic review of customer base i.e. Contactibility,
Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve
the product penetration & profitability of the customer to become a Primary Banker for the customer.
• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.
• Monitoring implementation of Sales Process.
Business Generation / Sales Tracking
• Track business generation and income for each VRM in the team on a daily basis, and take due steps.
• Review leads generated by each VRM and ensure real time lead status availability.
• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.
• Tracking and highlighting possible customer issues on account of improper lead management.
Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.
• Check profiling done by the VRM to ascertain effectiveness.
• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.
• Demonstrate “how”.
• 220 Sup Reviews per month
Operations
• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.
o Lead file maintained by VRMs
o Requests captured by VRMs
o CRM Interaction
• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.
• Handling queries of VRMs on floor and provide resolution.
• Ensure timely responses to customers through call out/ e-mail as applicable.
• Handle 1st level escalations and ensure satisfactory resolution to the grievances.
• Ensure judicious utilization of financial and non- financial authority.
• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.
Audit and Service Quality
• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management
• Monthly / Periodic Verification of Auditable items.
• Review of CRM Interactions & Lead Quality
MIS - Reporting and Analysis :
• Ensure timely and accurate updates of all portfolio
performance parameters.
• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.
Staff Management
• Ensure that all VRMs are adequately trained on the
Products of the bank and sales process
• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)
• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance
• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.
• Ensure that all VRMs are sent for class room training on a regular basis
• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.
3+ years of experience of Workday FINS configuration experience, across 2+ Workday modules and
2+ deployments
Key responsibilities
Lead and support with design/requirements workshops
Confident in configuring workday with the ability to reference Workday Community for
clarity
Excellent problem solver
Ability to create effort estimates based on requirements
Wants to master additional modules of Workday
Support and mentor junior resource based in Portugal/UK
Achieve a high level of utilisation
Be consultative in their customer approach
Position: IT Trainer
Responsibilities:
- -Provide training in HTML, CSS, Java, Python, REACT, Node.js.
- -Motivate students and ensure quality training delivery.
- -Strong verbal and written communication skills.
Requirements:
- Bachelor's/Master's in CS/IT or related fields.
- Proficiency in programming languages.
- Course/certification in IT preferred.
- Freshers and experienced with good communication and technical skills welcome.
Details:
- Full-time, Permanent
- Salary: ₹10,000 - ₹15,000/month (Negotiable)
- Training provided.
Join us for an innovative journey!
Key Responsibilities:
• Actively work on server-side development on the .NET framework.
• Browser / client-side development on JavaScript (or its libraries such as JQuery).
• Work with data structures such as XML and JSON.
Required Skills:
• 2-4 years of hands-on experience on Web technologies.
• Minimum 6 months of experience on MVC is mandatory.
• Good knowledge and understanding of WCF, Windows services.
• Knowledge of Database development on MS SQL / Oracle DB.
• Good communication and problem-solving skills.
• Should be a self-starter and should have the ability to work under pressure.
• Should be passionate about sports.
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Roles & Responsibilities :
- Responsible to cross check and vet facts on the fundraiser
- Responsible to check the content quality of sponsored campaigns
- Responsible to cross check and vet creative assets
- Collaborating with multiple teams, understanding the process and seamlessly delivering results
- Communication & Coordinate with patients for health updates through series of actions (either via phone calls, emails or chats)
- Follow SOPs and adapt new processes
- Multitask with several tasks
Basic Qualification :
- Bachelor’s Degree or Post Graduate Degree in Literature/ English.
- 1 or 2 years of experience in sales executive ,customer service executive ,or operations associate
- Experience in handling customer calls
- Experience working on CRM’s
Desired Skills
- Impeccable written & oral communication skills in English & Local Language
- Target oriented & hunger for personal growth and overall development
- Strong Organizational and interpersonal skills
- Should have worked in a team environment
- Ability to communicate to customers convincingly
- Ability to multitask
- Excellent time management skills
- Basic Knowledge of Microsoft tools (excel, word, PowerPoint etc.)
- Extreme level of flexibility and adaptability to new tasks & environments
- Responsible, Capable & has ability to work independently
- Logical Thinker and look to solve problems in strategic way
- Basic Analytical skill will be added bonus
- Basic Understanding of what we do at Impact Guru
Square Panda is a startup headquartered in Sunnyvale, CA with additional offices located in India
and China. We are in a research based Ed-Tech space, focusing on children's early literacy. We
have 3000+ schools under our belt and are proud to cater the needs of English Language
development of 70,000+ kids worldwide. Our multisensory neuroscience research-based phonics
learning system comes equipped with educational games to teach children many essential skills.
With a curriculum that has been specially adapted for Indian schools and children, we strive to
empower beginner learners through phonics awareness.
Responsibilities
o Lead the identification and execution of opportunities where Analytics can make a difference across the company with focus on multiple markets we operate in - US, India and China.
o Actively champion adoption of the analytics solutions across various markets and functions
o Translate business problems into Insights projects and lead in quantifying the various types of risk and rewards that allow these projects to be prioritized.
o Excellent project management and executive communication skills.
o Understanding of the techniques and technologies of data science, along with a detailed understanding of the challenges associated with each (e.g. overfitting, model refresh, challenge of acquiring training data, cost of compute, etc.)
o Proactively and continuously assess the marketplace and its dynamics, customers, and competitors.
o Provide an unbiased point of view on the performance of markets/brands, supported by facts and evidence
o Develop research strategies to ensure internal understanding of customer and competitor insights
o Develop and implement market research & analytical plans, in collaboration with cross‐functional teams.
o Seeks out alternative/creative ways of meeting an information need, considering new techniques to address business challenges.
o Monitor program risks and ensure appropriate actions are taken, including escalating issues timely to the management
o Maintain understanding of business operations and how users interact with the relevant systems and use that understanding to provide decision support analysis.
o Tap the working knowledge of AI and analytics to convey these business goals to the data professionals who will create the models and solutions.
o Enthusiasm, commitment, and business savvy to navigate the technical, political, and organizational roadblocks that can emerge.
Desired Profile
o 6-8 years of experience in executing multiple analytics projects end to end
o Entrepreneurial mind-set o Should have played hands on data sciences role in the past with full knowledge of which analytics technique to apply
o Background of core consulting / start up handling end to end projects o Excellent communication and project management skills o Ability to lead both business and analytics team to generate ROI and success for business o Expertise across the spectrum of analytics - Dashboards, Visualizations, Insights, Data Science driven AI, ML Projects





