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Level: Senior Consultant

Serves as a Subject Matter Expert (SME) for Workforce Software (WFS/ADP Workforce Suite), leading implementation and support engagements across the Workforce Time & Attendance (WT&A) platform. Provides end-to-end expertise in configuration, integration development, troubleshooting, and production support. Partners with stakeholders to translate business requirements into scalable solutions, drive successful project delivery, and resolve complex issues across the WT&A ecosystem through a combination of technical expertise and client-focused consulting.

Work you'll do :

• Serve as SME for WorkForce Software (WFS/ADP Workforce Suite), advising clients on best-practice configuration and design decisions
• Configure and troubleshoot complex business rules: Policy Profiles, Pay Codes, Accruals, Premiums, Exceptions, Basic Scheduling, and Roles
• Design, build, and debug JavaScript integration scripts across distributed libraries (Time Entry Import, HR Import, Exports, Payroll interfaces)
• Translate client business requirements into scalable WT&A configurations
• Write and maintain Oracle SQL queries for data management, validation, and remediation
• Configure and support SSO/SAML integrations (e.g., Azure Entra ID)
• Diagnose and resolve production issues, job log errors, mapping failures, API misuse, integration breaks
• Lead or support client workstreams across the delivery lifecycle: requirements gathering, configuration, testing, deployment, and go-live support
• Coordinate with cross-functional teams (client IT, other WFS consultants, offshore/onshore delivery teams) to drive workstream progress
• Prepare and deliver client-facing materials, status decks, design documents, functional specs
• Mentor junior consultants on WFS configuration and scripting standards
• Manage stakeholder relationships and communicate technical issues/solutions in business terms

Qualifications :

Required Skills, Experience & Certifications :

• Workforce Software (WFS) Configuration/Integration Specialist certification or higher is preferred.
• 7 to 12 years of experience as a techno-functional consultant in Workforce Software Time & Attendance solutions.
• Strong hands-on experience with SQL, JavaScript, and Workforce Software Formula Language.
• PT102, PT103, or equivalent certification is preferred.
• Experience working with Workforce Software products, including: Time & Attendance, Absence Compliance Tracker, Advanced Scheduler, and Workforce Analytics.
• Proven experience configuring complex business rules, including Policy Profiles, Pay Codes, Accruals, Premiums, Exceptions, Basic Scheduling, and Roles.
• Experience developing scheduled scripts, LD imports, generic and incremental exports, and supporting End-of-Period Processing (EOPP).
• Exposure to consulting engagements, Workforce Analytics, and interfaces/integrations is an added advantage.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and stakeholder management skills.
• Ability to lead teams and collaborate effectively across all organizational levels.
• Ability to thrive in a fast-paced environment and manage ambiguity.
• Experience in HR Service Delivery, HR Transformation, or HR Shared Services is preferred

About the Role

We are looking for a skilled PAM Consultant with strong expertise in implementing, managing, and optimizing Privileged Access Management solutions. The role involves working with enterprise-level security technologies such as BeyondTrust, Identity & Access Management (IAM), and Single Sign-On (SSO). The ideal candidate should have hands-on experience in deploying and supporting PAM platforms, integrating them with enterprise infrastructure, and ensuring compliance with security policies.

Key Responsibilities

• Design, implement, and maintain Privileged Access Management (PAM) solutions, primarily using BeyondTrust (Bomgar).
• Configure and administer PAM tools to manage privileged credentials, remote access, and secure connectivity.
• Work on privileged remote access management, privileged remote support, and access governance.
• Migrate and decommission insecure remote access tools (e.g., TeamViewer, Bitvise) and enforce secure alternatives.
• Collaborate with network and infrastructure teams to remove unnecessary firewall rules and strengthen access controls.
• Support IAM & SSO initiatives including RSA, CA SiteMinder, and LDAP directory services.
• Provide troubleshooting and support for PAM and IAM environments, including RSA token authentication and 2FA integrations.
• Document technical configurations, policies, and standard operating procedures.
• Ensure compliance with enterprise security policies, audits, and regulatory requirements.

Required Skills & Qualifications

• 5+ years of experience in Identity & Access Management (IAM) and PAM domains.
• Strong hands-on experience with BeyondTrust Privileged Access Management (Bomgar).
• Knowledge of Single Sign-On (SSO), RSA Authentication, and directory services (LDAP, Oracle Directory, Sun One Directory).
• Experience with CA SiteMinder and web application access management.
• Strong troubleshooting and analytical skills for resolving PAM and IAM issues.

Ability to collaborate with cross-functional teams (security, infrastructure, applications