11+ Standard operating procedure Jobs in Mumbai | Standard operating procedure Job openings in Mumbai

Job Description

 - Payments: Monitoring processing of payments in a timely

manner by the Accounts Executive that you will be supervising

directly.

- Receivables: Monitoring collection of receivables in time. In

addition, oversee that pro-forma and tax invoices are raised

appropriately.

- Recording: Overseeing the accounting function in ensuring

that the P&L and Balance Sheet presents an accurate picture

of our accounts.

- Costing: Playing a crucial role in deriving the unit economics

for our range of products.

- Reporting: You will play a critical role in preparing monthly

management reports on metrics / sales /budgeting to various

process owners to enhance their decision making.

- Standard Operating Procedures (SOPs): You (along with the

CFO) will play a pivotal role in devising the processes by which

the Finance and Accounts function and the

functions/businesses it interacts with, will adhere. This

includes shifting towards more technology-driven processes in

order to streamline Finance and Accounting operations.

- Banking and Third-party Partners: Liaising and coordinating

with our banking partners and other third-party partners

related to Finance and Compliance work.

What we are looking for

 - 1-3 years of experience working in a Finance/Accounting

department of a company or for a Finance/Accounting

services firm.

- Master’s degree relevant to Finance/Accounting

- Excellent knowledge of financial statements and its

mechanics.

- A Team Player with a pro-active and a “go-getter” attitude.

- Critical thinker who comes up with pragmatic solutions with

respect to the task at hand.

- Demonstrable leadership skills in a professional environment.

- Command over MS Office applications (such as Excel, Word,

and Powerpoint) and excellent working knowledge of

accounting software (e.g. Tally).

- Excellent Verbal and Written English communication skills.

- An eye for detail

We are looking for enthusiastic and technically candidate to join our Technical Support team. The role involves providing L1 technical support, troubleshooting customer issues, and assisting in product implementation and maintenance under guidance.

L1 EXPERIENCE COMPULSORY

• Provide L1 technical support via ticketing system, email, and remote sessions.
• Troubleshoot basic technical issues related to installation, configuration, and usage.
• Assist senior engineers in debugging, testing, and customer support activities.
• Follow defined support processes, documentation, and SOPs.
• Maintain proper case notes, troubleshooting steps, and resolutions.
• Ensure timely responses and adherence to SLA.
• Learn and develop technical expertise on enterprise IT and security products.

Required Skills and Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• Basic understanding of Windows, Linux, networking, and troubleshooting concepts.
• Good communication and problem-solving skills.
• Willingness to learn enterprise security and IT products.
• Ability to work in shifts and handle customer interactions professionally.

Essentials

- Communicate clearly and confidently so customers immediately understand what is happening.

- Show empathy, stay professional, and treat every issue with respect.

- Take full ownership of tickets instead of passing responsibility.

- Manage time effectively by prioritizing issues based on impact and urgency.

- Pay close attention to details to avoid repeat questions or mistakes.

Job Title: HR Intern ( Generalist)

Location: Vile Parle, Mumbai

Salary: ₹15,000 – ₹25,000 per month

About Manoj Ornaments

Manoj Ornaments is a family-run flagship jewellery retail store in Vile Parle with a strong local reputation for quality gemstones and jewellery. As we expand our footprint and also prepare for a stronger online presence (Shopify store for gemstones & related products), we are seeking a dynamic Recruiter to join our team and support our talent acquisition efforts.

Job Role

Handle HR Operations, Talent Acquisition, Performance Management.

Key Responsibilities:

• Manage the Employee life cycle
• PMS Management- JD, KRA, KPI, SOP
• Manage Recruitment Lifecycle while ensuring the right talent is brought in to support the retail and online growth.
• Manage sourcing, screening, selecting, and onboarding candidates across store staff, retail sales, store operations, online sales support, and back-office roles.
• Intra-Departmental coordination - Understand staffing from respective stakeholders to identify open roles and positions.
• Job Posting- Create and post job advertisements on relevant job portals, social media, local networks, and referrals.
• Source candidates proactively (via job boards, walk-ins, referrals, databases) and build a candidate pipeline for current and future hiring.
• Screen resumes/applications, conduct preliminary phone or face-to-face interviews to assess fit (skills, experience, attitude, cultural fit,) and shortlist for store/offline roles.
• Coordinate interviews with store leadership or hiring managers, schedule, communicate with candidates, follow up, and keep the process moving smoothly.
• HR Operations - Processing offers, joinings, and onboarding (documentation, orientation) for new hires.
• Maintain candidate MIS records.

Qualifications & Skills

• 0-2 years of relevant experience in human resources/recruitment.
• Good communication and interpersonal skills
• Good organization, time management, and multi-tasking ability
• Comfort with basic MS Office (Excel/Word) and candidate tracking.
• Proactive, energetic, result-oriented, with a passion for retail and recruitment.
• Ability to work in a fast-paced environment with flexibility.

What We Offer

• A Salary (₹15,000-₹25,000) with performance-linked incentives (if applicable) for quality hires.
• An opportunity to grow in a rapidly expanding retail brand setting up its online business – good exposure to retail HR, talent acquisition, and e-commerce growth.
• Collaborative working environment in a close-knit retail team.
• Chance to make a real impact by building the team that will support Manoj Ornaments’ growth.

[hr(a)manojornaments.com].

Shortlisted candidates will be called for an interview.

Location - Mumbai

Responsibilities

• Ability to transform briefs into compelling copy and content for the brand
• Medium agnostic approach towards writing
• Strong understanding of how creative writing can impact consumer behavior and help build a brand
• Planning and execution of copy requirements for social media channels, CRM, website and other digital platforms (short format copy, captions)
• Guide a team of junior writer/s to deliver creative copy and content according to the brief
• Work with teams (internal and external) to ensure project management and completion
• Ability to work closely with graphic designers and video editors for timely planning and execution of campaigns

Qualifications

• Able to work efficiently in a fast-paced, startup environment
• Impeccable English writing skills, degree or postgraduate degree in English Literature, Mass Communication or Copywriting preferred
• Understanding of how to maintain consistent tone of voice across all brand channels
• Comfortable with both short and long format content (more of short format)
• Must have: Experience in copywriting for social media and CRM channels. Good to have: website, brochures and other POSM
• Previous experience in advertising agencies, design houses and content platforms preferred

Organization Name: Agami Realty

Position Name:  Tele Caller

Job Location: Boisar

Experience: 0 to 1 year

No of openings: 4

Nature of job: Permanent

Monthly Salary: Rs8,000 to Rs10,000 

Female Candidates from Palghar, Boisar, Vangaon and Dahanu preferred

Job responsibilities include but not limited to:

Providing details about ongoing and upcoming real estate development projects

Explaining about the importance of owning a house & benefits of Real Estate Investments

Replying to the queries of the potential customers

Persuade prospects for a site visit

Convince customers to book the apartment and collect the token amount

Skills required

Good knowledge of Word, Excel, and PowerPoint

Excellent communication skills

Convincing ability

Qualifications: Graduation

SAP Basis / HANA 

• Solution Manager/FRUN Experience with detail knowledge of how SOLMAN system is integrated with Ticketing Tools. 
• Experience in Solution Manager Technical monitoring. 
• End to end monitoring for the sap system during the changes when the monitoring is not available or until the new one is in place 
• Manage the team to get the assigned task done on time adhering the SLA. 
• Align with different stakeholders to discuss the progress of multiple tasks. 
• SPOC of Alert management team. 
• Able to solve and coordinate RCA and support during critical system behaviour.
• Audit Experience. 
• Detailed Technical experience in SAP BASIS and HANA systems administrations. 
• Experience in setting up System Replications, High Availability and Disaster recovery. 
• Possess leadership qualities. 
• Proven track record of Client handling. 
• Knowledge of SAP HANA Enterprise Cloud is desirable. 
• Coach others recognize their strengths and encourage them to take ownership of their personal development. 
• Any Experience in SAP tools (SPC, LVM, etc.) will be advantage
• Ready to learn new technologies. 
• Should be ready to work in 24*7 shifts. 
• Any Experience ECS Managed Service Model would be added advantage

Do you want to work in a flexible fast-growing cyber security start up based out of Mumbai? Are you hungry for sales and want to join a vibrant and high-energy cyber security start up?

Assertion is a B2B cloud-based cyber security software company. We secure collaboration applications like Teams, Zoom, etc. – protecting customers from Data leaks, Breaches, Toll frauds and Security holes.

Roles and Responsibilities:

1. You will be a subject matter expert on our products and be responsible in enabling our partner associates to deliver services built around our products.
2. You will work closely with our R&D team and be a customer advocate by evaluating the product for market acceptance and providing your inputs.
3. Your responsibilities will include demonstrating our products, training the partner associates on how to use our products and help them build a services practice.
4. Organizing, Training, planning & delivering compelling proof of our Security Product demonstrations and its Remediation services to our partners in the US and UK markets.
5. Assist the Sales team for meeting their targets by robust Training and hand holding them through the Channel.
6. To be a customer advocate in ensuring that the Channel is equipped completely in meeting our Sales Targets.

Mandatory skills:

• Superb written and spoken English communication skills.
• You need to be a subject matter (domain) expert on Collaboration products like SBCs, Avaya, Cisco and Microsoft products.
• Prior experience as a pre-sales engineer with Avaya, Cisco, Audiocodes, Oracle (ACME), Ribbon or one of its partners.
• To ask the right questions, time bound and attention to detail.
• Skilled at Power point and other Training modules.

Good to have: 

• Cyber security domain knowledge. 
• Needs to be a keen listener and empathetic to the concerns of the Channel Team.

We are looking for a Content Strategist/Writer who has experience in creating content for branding and digital marketing, and an ability to stay up to date with the latest trends. He/she will be responsible for creating, and improving content across our business verticals. 

The role will include generating content for branding projects, websites, improving social media interaction by ideating on creative concepts and campaigns, driving engagement, creating content calendars etc. 

The Content Manager/Writer will work closely with the rest of the team to achieve overall marketing goals. 

Responsibilities:

Creating original & creative content that drives traffic to a website and social media platforms:

• Create social media strategy aligned with short-term and long-term marketing targets
• Write research-based content that is original and engaging
• Edit/proofread and quality check content
• Develop creative concepts for digital media, including social media creatives (This includes copy for creatives, infographics, and captions for social media)
• Develop authentic social media campaigns 
• Tie-in editorial calendars with trending digital initiatives and campaigns 

• Promote the business's brand identity via trendy, authentic and creative content 
• Create content for other marketing collateral as and when needed 
• Write content for web pages, ebooks, and video scripts as and when required
• Assist with creating content for business pitches as and when required
• Create original, witty, on-trend concepts for social media creatives and campaigns
• Work with the design team to ensure creatives are based on the brief and lead to online engagement