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AI/ML Engineer (Open-Source LLM – BFSI Domain)

Job Title: AI/ML Engineer (Open-Source LLM – BFSI Domain)

Location: Brookefield, Bengaluru

Employment Type: Full-Time

Work Schedule: Monday to Saturday (Alternate Saturdays Off)

Working Hours: 9:00 AM – 6:00 PM (Extendable based on project requirements)

About the Role

We are seeking a talented AI/ML Engineer with hands-on experience in building, fine-tuning, and deploying Open-Source Large Language Models (LLMs) for the Banking, Financial Services, and Insurance (BFSI) domain. The ideal candidate will have practical experience developing production-ready AI solutions and a passion for leveraging Generative AI to solve real-world business challenges.

In this role, you will collaborate with Product, Engineering, and Data Science teams to design intelligent AI solutions that enhance customer experience, automate business processes, and improve operational efficiency.

Key Responsibilities

Design, develop, fine-tune, and deploy Open-Source LLMs for BFSI use cases.

Build AI-powered applications using modern LLM frameworks and orchestration tools.

Collaborate with Product Managers, Data Scientists, and Software Engineers to understand business requirements and deliver scalable AI solutions.

Conduct model experimentation, evaluation, optimization, and performance benchmarking using real-world datasets.

Implement Retrieval-Augmented Generation (RAG), prompt engineering, vector databases, and AI workflows where applicable.

Monitor model performance in production environments and continuously improve model accuracy, latency, and scalability.

Ensure AI solutions comply with enterprise security, privacy, and regulatory standards.

Develop APIs and integrate AI models into enterprise applications.

Maintain technical documentation, architecture diagrams, and deployment procedures.

Stay updated with the latest advancements in Artificial Intelligence, Machine Learning, and Open-Source LLM technologies.

Required Qualifications

Education

Bachelor's degree in Computer Science, Artificial Intelligence, Information Technology, Engineering, or a related technical field.

Equivalent practical experience will also be considered.

Experience

Minimum 2+ years of hands-on AI/ML development experience.

Experience in the BFSI domain is preferred.

Proven experience building and deploying AI/ML solutions in production environments.

Technical Skills

Programming Languages

Python (Mandatory)

Java (Preferred)

AI/ML Frameworks

PyTorch

TensorFlow

Scikit-learn

Open-Source LLM Technologies

Experience with one or more of the following:

LangChain

LangGraph

Ollama

Hugging Face Transformers

Llama

Mistral

DeepSeek

Qwen

vLLM

FastAPI

Generative AI

Prompt Engineering

Fine-Tuning LLMs

Retrieval-Augmented Generation (RAG)

Embeddings

Vector Databases (FAISS, ChromaDB, Milvus, Pinecone, etc.)

Model Evaluation and Optimization

Additional Skills

Docker

Kubernetes (Preferred)

REST APIs

Git

Linux

CI/CD pipelines

Core Competencies

Strong analytical and problem-solving skills.

Excellent understanding of AI/ML concepts and LLM architectures.

Ability to communicate technical concepts to non-technical stakeholders.

Strong interpersonal and collaboration skills.

Self-motivated with a passion for continuous learning and innovation.

Preferred Experience

Experience in any of the following areas will be an added advantage:

Banking & Financial Services applications

Fraud Detection

Credit Risk Assessment

Intelligent Document Processing

Loan Processing Automation

Customer Support Chatbots

Regulatory Compliance

OCR & Document AI

Agentic AI and Multi-Agent Systems

Interview Process

Round 1 – Technical Interview

Conducted by: Senior AI Engineer

Assessment includes:

Python Programming

Machine Learning Fundamentals

Open-Source LLMs

LangChain & RAG

Coding and Problem Sol…

Ideal Candidate

What we're looking for

3 to 7 years of experience, with meaningful time in a product or solutions role.

Strong track record of client-facing delivery: you have run implementations or deployments for large enterprise customers, not just written specs internally.

Comfortable getting hands-on. You can read an API doc, model a data flow, write SQL, and reason about system integrations. Coding is a plus, not a requirement.

You can hold a room of enterprise stakeholders and drive a decision.

Experience with workflow automation, iPaaS, low-code platforms, CRM/ERP/ITSM ecosystems, or LLM and agentic AI systems.

Bias to build. You are comfortable with ambiguity and a scope that changes as you learn.

Willing to travel to customer sites and to work on-site in Gurugram.

Strong Software Engineer fullstack profile using NodeJS / Python and React

Mandatory (Experience) - Must have 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)

Mandatory (Core Skills 1): Must have strong experience in working on Typescript

Mandatory (Core Skills 2): Must have experience in message based systems like Kafka, RabbitMq, Redis

Mandatory (Core Skills 3): Databases - PostgreSQL & NoSQL databases like MongoDB

Mandatory (Company) - Product Companies Only

Mandatory (Education) - Tier 1 Engineering Institutes (IIT, NIT, BITS, IIIT, DTU or equivalent)

Company Overview:

OLOID is a leading provider of physical identity and access technology committed to enabling converged cyber and physical security for the modern workplace. Dedicated to ensuring secure and privacy-forward authentication, OLOID’s objective is to establish a framework that connects and manages workplace security by integrating with HR, IT, and various records systems, unifying cyber and physical identities across the organization.

Job Summary

We are seeking a highly skilled and experienced Senior Node.js Developer to join our development team. The ideal candidate will have a strong background in software engineering with a focus on JavaScript, Node.js, and modern web technologies. You will play a key role in building scalable backend services, integrating APIs, and contributing to full-stack development using frameworks like ReactJS.

Key Responsibilities

·         Design, develop, and maintain robust backend services using Node.js

·         Collaborate with front-end developers to integrate user-facing elements with server-side logic

·         Develop and consume RESTful APIs for various services

·         Write clean, maintainable, and secure code following best practices

·         Troubleshoot, debug, and optimize application performance

·         Implement authentication and authorization mechanisms where needed

·         Contribute to code reviews and technical discussions

·         Maintain and monitor applications on Linux-based environments

Required Qualifications

·         Bachelor’s or Master’s degree in Computer Science or a related field

·         Minimum 8 years of professional programming experience

·         At least 3 years of hands-on experience with Node.js development

·         Strong knowledge of JavaScript, particularly in browser-based frameworks such as ReactJS and Redux

·         Experience with Node.js frameworks such as Express or Hapi (preferred)

·         Solid understanding of asynchronous programming and its patterns

·         Skilled in troubleshooting and debugging complex applications

·         Familiarity with Linux environments

·         Proficiency in working with RESTful APIs and API integration

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

Role:  Java Plugin Developer

• Sound knowledge and hands-on experience in building a software application using Java 
• Proficient in Core Java (OOPs, Design Patterns, Stream API, Multithreading, Generics).
• Good understanding of OSGi,Eclipse RCP and Plugin development

• Design and code feature in the front-end and back-end as per the specifications provided by the Product and Design teams.
• Ship features in fast-moving agile sprints.
• Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion

Skills Must have:

• Good understanding of Javascript and Clean architecture.
• Good understanding of asynchronous programming, callback, and closures
• Experience in developing applications that use queues like SQS, RabbitMQ, Kafka, etc
• Experience with AWS services like S3, EC2, etc
• Strong experience with Javascript frontend framework/libraries like ReactJS
• Good knowledge of CSS and its preprocessors like SASS/LESS
• Good understanding of server-side templates.
• Experience with creating cross-browser compatible web apps
• Should be Strong in MySql / Postgres database
• Stronghold in Data structure and processing JSON

Good to have

• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services(AWS, GCP)
• Familiar with testing frameworks like Mocha, Cypress