11+ SWOT analysis Jobs in Bangalore (Bengaluru) | SWOT analysis Job openings in Bangalore (Bengaluru)

We are looking for a methodical Market Research Analyst to discover customer preferences and statistical data in order to support customers during their decisionmaking process regarding product designs, prices, and promotions. The ideal candidate will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness.

SKILLS YOU MUST HAVE: Growth Consulting, Competitive Benchmarking, Secondary Research, Market Sizing Strategy Consulting, Company Analysis, Swot Analysis, Primary Research, Market Research, Industry Analysis

RESPONSIBILITIES:

• Understanding business objectives and designing surveys to discover prospective customers’ preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companies market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations
• Carry out quantitative and/or qualitative research
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Utilize statistical software to manage and organize information monitoring the progress of research projects
• Design specific research methods such as questionnaires and surveys
• Develop industry-specific, vertical-level nuances as the function matures
• Maintaining the research knowledge repositories with up-to-date content
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices

Skill requirement:

• 5+ years experience in the market research or related field
• Experience in conducting research and business statistics, exposure to interacting with senior leaders.
• MBA or equivalent
• Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
• Business research includes strategy research, country analysis, competitor analysis, market analysis, financial analysis, qualitative and quantitative benchmarking, Porter's five forces, SWOT analysis, company analysis, industry analysis, and other
• Excellent Research skills and experience of working on research tools & databases
• Good summarization skills
• Good executive presence, ability to deal with senior partners
• Ability to work independently, with minimum supervision, and with geographically dispersed teams
• Good problem-solving skills
• Think strategically – should be able to understand the larger picture
• Flexible - ability to adapt to changing dynamics quickly

We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.

Work Mode

• Work at the office - Bangalore Location

• 6 days/week

• Rotational shifts between 7:00 AM – 10:00 PM

Job Description: 

Key Responsibilities

• Lead, mentor, and manage a team of senior and junior customer support associates

• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures

• Handle escalations with a customer-first mindset and ensure resolution end-to-end

• Maintain high standards of customer communication (clarity, empathy, accuracy)

• Plan and manage rosters, shift coverage, and hybrid team coordination

• Track productivity, adherence, attendance, and overall team performance

• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets

• Identify recurring issues and drive process improvements to reduce repeat tickets

Key Result Areas

• SLA adherence: Consistent response and resolution performance

• Ticket closure & backlog: High closure rate and reduced aging/pending tickets

• Customer experience: Improved CSAT and reduced repeat contacts/escalations

• Escalation handling: Faster resolution and better ownership on critical cases

• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps

• Team performance: Regular coaching and measurable improvement in productivity/quality

• Stakeholder coordination: Faster dependency closure and better cross-team collaboration

Mandate Skills :

• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)

• Strong people management skills (handling senior + junior associates)

• Excellent written and verbal communication with a customer-first mindset

• Proactive ownership, strong time management, and ability to multitask

• Comfortable with rotational shifts, rosters, and hybrid team management

• Strong stakeholder management and ability to drive closure across teams

• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus

Job Responsibilities:

Section 1 -

- Responsible for managing and providing L1 support to Build, design, deploy and maintain the implementation of Cloud solutions on AWS.
- Implement, deploy and maintain development, staging & production environments on AWS.
- Familiar with serverless architecture and services on AWS like Lambda, Fargate, EBS, Glue, etc.
- Understanding of Infra as a code and familiar with related tools like Terraform, Ansible Cloudformation etc.

Section 2 -

- Managing the Windows and Linux machines, Kubernetes, Git, etc.
- Responsible for L1 management of Servers, Networks, Containers, Storage, and Databases services on AWS.

Section 3 -

- Timely monitoring of production workload alerts and quick addressing the issues
- Responsible for monitoring and maintaining the Backup and DR process.

Section 4 -

- Responsible for documenting the process.
- Responsible for leading cloud implementation projects with end-to-end execution.

Qualifications: Bachelors of Engineering / MCA Preferably with AWS, Cloud certification

Skills & Competencies

- Linux and Windows servers management and troubleshooting.

- AWS services experience on CloudFormation, EC2, RDS, VPC, EKS, ECS, Redshift, Glue, etc. - AWS EKS

- Kubernetes and containers knowledge

- Understanding of setting up AWS Messaging, streaming and queuing Services(MSK, Kinesis, SQS, SNS, MQ)

- Understanding of serverless architecture. - High understanding of Networking concepts

- High understanding of Serverless architecture concept - Managing to monitor and alerting systems

- Sound knowledge of Database concepts like Dataware house, Data Lake, and ETL jobs

- Good Project management skills

- Documentation skills

- Backup, and DR understanding

Soft Skills - Project management, Process Documentation

Ideal Candidate:

- AWS certification with between 2-4 years of experience with certification and project execution experience.

- Someone who is interested in building sustainable cloud architecture with automation on AWS.

- Someone who is interested in learning and being challenged on a day-to-day basis.

- Someone who can take ownership of the tasks and is willing to take the necessary action to get it done.

- Someone who is curious to analyze and solve complex problems.

- Someone who is honest with their quality of work and is comfortable with taking ownership of their success and failure, both.

Behavioral Traits

- We are looking for someone who is interested to be part of creativity and the innovation-based environment with other team members.

- We are looking for someone who understands the idea/importance of teamwork and individual ownership at the same time.

- We are looking for someone who can debate logically, respectfully disagree, and can admit if proven wrong and who can learn from their mistakes and grow quickly

We are looking for a strong Mobile Engineer with backend exposure who can own end-to-end feature development. This is a mobile-heavy fullstack role where you will primarily build scalable mobile applications while contributing to backend services and APIs.

Key Responsibilities

• Design and develop high-quality mobile applications (primary focus)
• Build and integrate RESTful APIs and backend services
• Collaborate with product and design teams to ship features end-to-end
• Ensure performance, scalability, and reliability of mobile apps
• Write clean, maintainable, and testable code
• Participate in architecture discussions and technical decision-making

Must Have Skills

• Strong experience in mobile development (Flutter / React Native / iOS / Android)
• Solid understanding of backend development (Node.js / Java / Python / Go)
• Experience with API design, microservices, and databases
• Good understanding of system design and app performance optimization
• Familiarity with cloud platforms (AWS/GCP)

Good to Have

• Experience working in startup environments
• Exposure to CI/CD pipelines and DevOps practices
• Understanding of real-time systems or scalable architectures

Job Description

• Min 5 years of Test Data Management tools experience with experience in Data De-identification and Masking Capabilities.
• Min 3 years of experience working on the Delphix tool with Data De-identification TDM experience
• Min 2 years of Experience in Synthetic Data Generation Capabilities
• Nice to have Experience in Python and .NET
• Understand and align with the roadmaps of key consumers with faster turnaround of test data generation.
• Optional: Prior experience working in cloud-hosted platforms, CICD pipeline, and integration of test data into the pipeline.

Experience: 2-5 Years

Must-Have: .Net Core + Angular 9+,Good Communication

Key Responsibilities and Accountabilities

• Experience in handling business requirements independently from technical and functional perspective.
• Responsible & accountable for execution end-2-end projects / part of Project or change requests and defects.
• Resolve technical issue faced for module handled and by the developers.
• Execution of project according to project plan, resolving day-to-day challenges of with the IT development life cycle.
• Always confirm to documentation, coding, and quality standards as defined.
• Prepare for and support user acceptance testing.
• Prepare all necessary documentation and processes to enable support of the systems.
• Effective Communication with internal and external customers, supervisors and management.

Job description

The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth.

As a Creative Writer, you will be responsible for creating both long and short-form content. Your content needs to be clear and concise for advertisements and websites while maintaining brand consistency. We are looking for someone who has a keen eye for detail and can thrive under pressure. As our content presence is significant for the business to succeed, your position will play a massive role in driving our business' growth and success.

Skills: Content Development, Content Writing, Basic SEO

Writing Industry: Technology, Software Products

Qualification: Any Graduate

Requirements:-

• Impeccable Communication Skills.
• Good command of the English language.
• Exceptional verbal, and written communication skills.
• Good eye for details.
• Experience in developing content for websites.
• Experience in developing content for content marketing activities.
• Strong writing skills, understanding of content.

Roles & Responsibilities:-

• Must be able to deliver content on time
• Coordinate with teams and get the assigned task done
• Should be able to handle tasks independently.

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Job Responsibilities:

• You’ll streamline and automate the software development and infrastructure management processes and play a crucial role in executing high-impact initiatives and continuously improving processes to increase the effectiveness of our platforms.
• You’ll translate complex use cases into discrete technical solutions in platform architecture, design and coding, functionality, usability, and optimization.
• You will drive automation in repetitive tasks, configuration management, and deliver comprehensive automated tests to debug/troubleshoot Cloud AWS-based systems and BigData applications.
• You’ll continuously discover, evaluate, and implement new technologies to maximize the development and operational efficiency of the platforms.
• You’ll determine the metrics that will define technical and operational success and constantly track such metrics to fine-tune the technology stack of the organization.

Experience: 4 to 8 Yrs

Qualification: B.Tech / MCA

Required Skills:

• Experience with Linux/UNIX systems administration and Amazon Web Services (AWS).
• Infrastructure as Code (Terraform), Kubernetes and container orchestration, Web servers (Nginx, Apache), Application Servers(Tomcat,Node.js,..), document stores and relational databases (AWS RDS-MySQL).
• Site Reliability Engineering patterns and visibility /performance/availability monitoring (Cloudwatch, Prometheus)
• Background in and happy to work hands-on with technical troubleshooting and performance tuning.
• Supportive and collaborative personality - ability to influence and drive progress with your peers

Our Technology Stack:

• Docker/Kubernetes
• Cloud (AWS)
• Python/GoLang Programming
• Microservices
• Automation Tools

• CA or MBA qualification
• Minimum 8 years post-qualification Experience in Finance (preferably in NBFC for few years)
• Ability to understand the intricacies of Finance, Ind-AS, Tax and Regulations
• Able to work with CEO and Senior management
• Manage the finance & accounts team, to deliver high-performance

Key Skills:

• Communication: Clarity, Articulation and English
• Conceptual & Critical thinking
• Positive Attitude and Positive Energy
• Self-starter, self-motivated and aspirational
• Attention to Detail
• Outcome orientation & Execution skills handling multiple priorities
• Financial analysis & financial concepts
• Good understanding of Finance operation process and Month end close reporting

Other Good To Have Skill:

• Domain skills on Banking, NBFC, etc
• Understanding of Risk Management              

What Will You Be Doing?

• Closely work with CEO and provide finance support to achieve business goals
• Responsible for the Finance Team of NFS (as a Head of Finance) – set aspiring goals, continuously connect & provide feedback to bring out the best from the team
• Insightful BU reporting (Internal) to highlight the deviation from plan & scope for improvement
• Timely and reliable submission of Statutory reporting and drive 100% compliance
• Create value through cost savings champion and tax optimization
• Present financial performance and other matters, to CEO and Board
• Timely audit of accounts (as per companies act), RBI and Taxation
• Responsible for managing Internal Audit and continuously monitor controls & efficiency
• Responsible to manage banking relationship for the operational banking
• Drive systems & process improvements and ensure robust internal controls

1. Develop new key account relationship and act as the main point of contact to ensure effective communication and services deliveries to meet or exceed client expectations
2. Provide ongoing customer and technical support for products and services
3. Assist in preparing quotations, provide pricing and availability of products
4. Entry of orders, process and invoices
5. Effectively communicate and coordinate with logistics and lab during all steps of the ordering process from inception to completion
6. Develop and maintain existing accounts by identifying customer needs and recommending relevant products/solutions
7. Participate in business development strategies. 
8. Responsible for the business growth and execution of business development/sales strategy to achieve the target.
9. Maintain professional and technical knowledge; participate in industry trade shows and conferences
10. Review and maintain assigned accounts in the CRM for accuracy.
11. Extensive exposure and knowledge in exports documentation, shipment and sales generation is must.