11+ Tech Support Jobs in Ahmedabad | Tech Support Job openings in Ahmedabad

Job Functions / Responsibilities:

• Find technical resolutions on issues or queries related to unknown or new scenarios
• Meet cases resolution SLA"s
• Manage relationships with clients
• Work with cross-functional teams as and when required
• Keep up to date with all eCW products and their enhancements
• Maintain excellent customer satisfaction level
• Other duties as assigned

Requirements: 

• Proficient with relational databases (MySql, MsSql)
• Knowledge / Experience with Java or C++ (OOPs Concepts)
• Experience with Internet Protocols, HTTP / HTTPs
• Default ports for HTTP / FTP / MYSQL etc
• Experience with Web Application Server(s)
• Understanding of 3 -Tier / N-Tier Architecture
• Knowledge of SQL Server 
• Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities: 

• Telephone etiquette
• Fluency in English Communication.
• Ability to balance multiple priorities
• Strong analytical and problem-solving skills

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

Sr. Network Engineer

Skills :

·       Manage core Network Switches

·       Manage different Network topologies

·       Manage different Type Storage

·       Even Log Monitoring

·       Hardware Monitoring

·       Knowledge of Domain Server

·       Day to Day Other Logs Manage

·       Multiple ISP & Failover Manage

·       Knowledge of Multiple Firewall

·       Knowledge of Vmware

Education & Qualification:

Any Graduate or graduation in related field.

Should have experience in Network, Storage, Server, Firewall & Switches.

Should have minimum 3 years of experience in L3 configuration of switches.

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in selling of software products and services.

Industry Type: IT/ Software

Job Profile: Business Development  

Required Experience: 2-4 yrs

Location: Ahmedabad

Work from Office

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

1. Travel to assigned territory for business closures.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience of 3-5 yrs  in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

• Proven experience as a UX Designer, https://resources.workable.com/ui-designer-job-description" target="_blank">UI Designer or similar role
• Strong portfolio of design projects
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. UXPin, Balsamiq)
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills
• BSc in Design, Computer Science, Engineering or a related field

Introducing Ineffable Communications, a visionary and avant-garde agency that transcends the ordinary, specializing in the art of amplifying emerging technologies, ideas, and lifestyles. With an unwavering commitment to crafting extraordinary futures, we orchestrate bespoke, captivating journeys for our esteemed clients through the realms of Branding, Creative Brilliance, Advertising Ingenuity, and Cutting-edge Marketing Strategies. Embracing the essence of innovation, we seamlessly blend our profound expertise with boundless creativity to unlock the untapped potential of brands.

Location: Ahmedabad, Gujarat

Responsibilities:

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field
• 0-2 years of experience in graphic design with a strong portfolio showcasing design skills
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback

Technical:

• Strong knowledge of HTML, CSS & Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in JavaScript Frontend Framework/Library (ie ReactJS, gatsbyjs, AngularJS, Vue.js)
• Experience in JavaScript Backend Framework/Library (ie Node.js, Express.js)
• Experience with Popular React.js Workflows (i.e. Flux or Redux)
• Familiar with JavaScript Standard ECMAScript (or ES)
• Knowledge of secure authorization mechanisms, i.e. JSON Web Token
• Familiarity with modern front-end build pipelines and tools (i.e. NPM or Yarn, Gulp or Grunt)
• Experience with common front-end development tools such as Babel, Webpack, etc.
• A knack for benchmarking and optimization
• Understanding of server-side CSS pre-processors such as Stylus, Less
• ORM Knowledge (i.e. Sequelize or Mongoose)
• Knowledge of isomorphic React is a plus
• Familiarity with Firebase, MongoDB, MySQL, PostgreSQL Database
• Understanding of RPC, REST and GraphQL
• Familiarity with Version Control such as GitHub, BitBucket

We are looking for Female candidate for Sales Manager.

Job Title: Sales Manager (Female Only)

Location:- Ambali-Bopal Road, Ahmedabad

Education:- MBA or graduate in any stream

Experience:- 4+ years in Sales Management

Salary:- 40k to 100k

No. of Days working: 6 days a week 

Skills:-

• Bachelor’s degree in marketing or business administration.
• Proven track record of success the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Candidate must have 3 to 4 years of experience in Real Estate sales
• Salary Package from 40,000 to 1,00,000 + Incentives
• Knowledge of English language is a must
• Project site is Ambali – Bopal site
• Candidate is required for a very High end project

Unity Developer at Ahmedabad

Job Description

We are seeking a developer responsible for building games for various target platforms based on the Unity framework. Your primary responsibilities will be to implement game functionality translating design ideas, concepts, and requirements into a functional and engaging game. A commitment to collaborative problem solving, sophisticated design, and a quality product are essential.

 Experience : 01-03 Years

No. Of vacancy : 03

Responsibilities

• Implement game functionality as per communicated design
• Translate design specification into functional game
• Communicate with other team members to establish effective pipeline and integrate media assets
• Design, build, and maintain efficient, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems
• Help maintain code quality, organization, and automatization

Skills

• Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management
• Familiarity with level design and planning
• Experience with game physics and particle systems
• Experience with mobile and console game development
• Experience optimizing memory and space usage for support of older hardware
• Experience with 3D is a plus
• Prior experience with a well-known mobile title or AAA titles are a significant asset
• Ability to constantly learn and stay in touch with evolving game standards and development technologies
• Strong understanding of object-oriented programming
• Familiarity with current design and architectural patterns
• Knack for writing clean, readable, and easily maintainable code
• Experience implementing automated testing platforms and unit tests