11+ Technical communication Jobs in Mumbai | Technical communication Job openings in Mumbai

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Job Description:

We are looking for a Business Development Executive who excels in building strong relationships with clients and ensuring their utmost satisfaction. The ideal candidate will be responsible for managing relationships with the architects and be the face of the company.

Key Responsibilities:

Making calls and getting in touch with architects and designers 

Generating leads and updating the reporting officer 

Analyzing the data and adapting to required change in strategies. 

Travelling with the team to the different cities

Networking and client servicing at the event.

The above job profile promises immense exposure and requires to be in touch with high-level professionals in the field of Design such as Architects, Designers, Builders , MD's and CEO' and people of Management from mid to big size corporates of the Industry.

Eligibility

Minimum 1 year of experience in business development role

Exceptional communication and interpersonal skills.

Smart, Confident and Presentable 

Proactive, with a keen eye for detail.

Must be willing to work from office only

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

We are seeking a highly skilled and results-driven Sales Expert to lead the sales efforts for India, focusing on our suite of B2B supply chain SaaS solutions, including Warehouse Management System (WMS), Transportation Management System (TMS), and allied products. The primary focus of this role will be on non-retail sectors such as manufacturing, automotive, FMCG, pharmaceuticals, industrial goods, and 3PL. The ideal candidate will possess in-depth knowledge of supply chain operations and a proven ability to drive sales in enterprise and industrial domains. This role demands a strategic thinker and a strong leader with experience navigating complex sales cycles in diverse industries.

What will you do at Fynd?

Sales Strategy & Execution for Non-Retail Sectors

• Develop and implement a tailored sales strategy targeting non-retail sectors, aligned with business objectives and revenue goals.
• Identify key industries such as manufacturing, automotive, pharmaceuticals, industrial goods, and 3PL, ensuring product-market fit for each segment.
• Establish a clear roadmap to penetrate priority verticals and secure long-term business growth.

Revenue & Business Growth

• Own the P&L responsibility for WMS, TMS, and allied supply chain SaaS solutions in the non-retail sectors.
• Achieve and exceed sales targets by acquiring high-value enterprise clients.
• Build a strong pipeline of prospects in key industrial hubs across India.

Industry-Specific Solution Selling

• Understand and address the unique challenges and requirements of each target sector.
• Work closely with the product team to customize solutions, ensuring relevance and value for specific industries.
• Present compelling value propositions, leveraging case studies, ROI analysis, and technical expertise.

Team Leadership & Development

• Build, train, and lead a specialized sales team focused on non-retail sectors.
• Define clear objectives, KPIs, and performance metrics to drive results.
• Provide mentorship and conduct regular knowledge-sharing sessions to enhance the team’s domain expertise.

Client Relationship Management

• Build and maintain relationships with key stakeholders such as supply chain heads, logistics managers, and IT leaders in target industries.
• Lead strategic sales negotiations, proposal presentations, and deal closures for large-scale enterprise accounts.
• Ensure high customer satisfaction to secure renewals, upselling, and referrals.

Partnerships & Ecosystem Development

• Identify and develop partnerships with implementation firms, resellers, and system integrators specializing in non-retail sectors.
• Collaborate with industry forums, associations, and events to establish the company as a thought leader in supply chain digitization.

Market Intelligence & Reporting

• Monitor market trends, competitor strategies, and technological advancements relevant to non-retail sectors.
• Deliver regular performance updates, insights, and forecasts to senior management.

Some Specific requirements

• Bachelor’s degree in Business, Engineering, or a related field; MBA is highly desirable.
• 2-10 years of experience in enterprise SaaS sales, with a proven track record in non-retail sectors such as manufacturing, automotive, industrial goods, or pharmaceuticals.
• Strong understanding of supply chain processes, including warehouse management, transportation, and logistics challenges specific to industrial domains.
• Demonstrated ability to lead high-value, complex sales cycles in enterprise environments.
• Experience building and leading specialized sales teams.
• Familiarity with SaaS sales models, subscription pricing, and consultative selling approaches.

Key Skills:

• Sector-specific sales strategy and execution
• Enterprise account management and C-level engagement
• Team leadership and mentorship
• Market and competitive analysis in non-retail industries
• Customisation of supply chain solutions for industry-specific needs

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Minimum 10 years of relevant experience:

• Should have worked extensively in various Testing projects
• Responsible to develop and drive the framework development for the assigned projects
• Should be expert in providing high level of Process Improvement through reusable code (at least 70%)
• High level of technical expertise to handle automation framework development from scratch on various tools
• Expert in Selenium and Java
• Should have good understanding of Behaviour Driven Development (BDD) framework in automation testing
• Should have worked on various frameworks like TestNG, Maven, Cucumber
• Good to have experience on various other automation testing tools like Qualitia, TOSCA, UFT
• Good knowledge on Continuous Integration/Continuous Deployment (CI/CD)
• Good knowledge on source control systems like SVN, Git, etc.
• Basic Experience in Capital Markets/Stock Exchange/Broking House domain
• Should be well versed with both Functional and Non-Functional Testing
• Must be aware of API and Database testing
• Basic knowledge of SQL queries
• Must have worked on test management tools like HP ALM
• Must have experience of defect tracking tools like Jira, Mantis
• Should have knowledge of various platforms like Windows, UNIX
• Efficient in understanding the Defect Lifecycle
• Efficient in scripting languages like Java, C#
• Contribute to framework development and emphasize on reusability
• Should have worked on Agile based projects; Good to have experience in TDD/TFD
• Must be aware testing artefacts like test strategy, test plan, defect report, etc.
• Regular tracking and reporting
• Review the work of the junior testers
• Assembling and coordinating project team members; assigning individual responsibilities
• Prepare testing metrics and share with the Test manager
• Should stay updated with the latest developments in the field of Testing
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Coordinate recruitment or selection of project personnel