11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers. 

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization.

About you:

● 3- 5 years of experience

● Expertise in the following areas ○ Java ○ HTTP Protocol

● You’ve heard of or worked with some of the following tech stacks/products ○ Spring ○ PostgreSQL ○ Redis ○ Docker ○ Message brokers ○ GitHub

● These non-functional areas are familiar to you ○ Performance ○ Debugging ○ Log management

Nice to have:

● Familiarity with AWS

What’s in it for me?

● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.

● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.

● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.

● Growth: You could easily and quickly transition into other roles you might like.

● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.

● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more

JD as below

Skills

• Strong with Dotntecore/Dotnet

• Strong knowledge and understanding of Azure functions

• Expert knowledge with C#

• Strong with SQL database

• Angular (Good to have)

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code

• Is responsible for writing simple, reusable code by following coding standards

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

We're seeking skilled front-end developers tasked with creating user-friendly experiences. Working closely with back-end developers, your focus will be on crafting visually appealing layouts, enhancing user interface/interaction, and optimizing overall user experience.

Key Skills Required:

1. Proficiency in HTML, CSS, and JavaScript.
2. Experience with modern front-end frameworks such as React, Angular, or Vue.js.
3. Collaborative mindset to work seamlessly with back-end developers and cross-functional teams.
4. Strong understanding of responsive design principles for various devices and browsers.
5. Knowledge of UI/UX best practices and a keen eye for design aesthetics.
6. Familiarity with version control systems, such as Git.
7. Problem-solving skills and the ability to troubleshoot issues efficiently.
8. Awareness of web performance optimization techniques.
9. Excellent communication and teamwork abilities.
10. Continuous learning mindset to stay updated with the latest industry trends and technologies.

Job Description :

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

- Develop new user-facing features

- Build reusable code and libraries for future use

- Ensure the technical feasibility of UI/UX designs

- Optimize application for maximum speed and scalability

- Assure that all user input is validated before submitting to back-end

- Collaborate with other team members and stakeholders

Skills :

* Proficient understanding of web markup, including HTML5, CSS3.

* Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

* Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery.

* Good understanding of asynchronous request handling, partial page updates, and AJAX.

* Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image.

* Familiarity with tools such as Gimp or Photoshop is a plus.

* Proficient understanding of cross-browser compatibility issues and ways to work around them.

* Proficient understanding of code versioning tools, such as Git / Bitbucket.

* Good understanding of SEO principles and ensuring that application will adhere to them.

What are we looking for? :

- Experience of upto 3 years in PHP or other backend programming languages.

- Understanding of MVC structures, OOPs concepts and Frameworks.

- Experience working with Linux, Nginx or Apache and Git, REST APIs.

- Experience with Third party API integrations and using various vendor libraries.

- Have knowledge of Database schemas, structures and migrations.

- Experience in Laravel would be a huge plus.

What you will be doing?:

- Collaborate with team members and solve new challenges through tech and research.

- Take end-to-end ownership of delivering new modules - analyze customer usage & feedback, review business requirements, develop functionalities and test code.

- Write clean readable code and also follow best practices for efficiency and performance.

- Self learn and work independently, Also collaborate with the team when required.

- Communicate constructively and value user experience and feedback.

.
What can you expect to learn?:

- Exposure to latest web technologies and frameworks like Angular, Laravel, PHP, Magento, PWAs, REST APIs, Elastic search and Web services.

- Develop custom functionalities and modules in Laravel to implement business ideas and user requirements.

- Best coding practices and various methodologies to optimize performance and produce the best quality product. Various caching techniques and optimization standards.

- Microservices architecture and Scalability using cloud services, Automation of manual tasks using linux and shell scripting, Data migrations, SQL and Version control tools like bitbucket.

Perks : 

- Competitive salary

- Flexible work hours

- No dress code

- Group outings

- Supportive work culture

Must haves 

• At least 3 years of professional programming experience in Ruby on Rails.
• Solid fundamentals with software development, systems, troubleshooting, and teamwork
• Strong testing habits, passionate towards unit testing and TDD. 
• Good understanding of RDBMS like MySQL, PostgreSQL 
• Strong knowledge of git 
• Good understanding of data structures 
• Strong analytical and problem-solving skills 

Good to have 

• Experience with Javascript