11+ Telepresence Jobs in Chennai | Telepresence Job openings in Chennai

NO NIGHT SHIFTS FOR GIRLS

SALARY - 10K-15K

Hindi - Preferred

Job description

Roles and Responsibilities

• Conduct business conferences by mediating the call, identify and assess the customer needs to achieve satisfaction
• Provide accurate, valid and complete information when requested by using the right methods/tools on the software interface.
• Resolve conference related issues by clarifying the customer complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and expediting correction or adjustment.
• Effectively manage large amounts of incoming calls and resolve help requests and build sustainable relationship through interactive communication
• Schedule conferences, maintain records and process emails adhering to communication procedures, guidelines and policies
• Go the extra mile to query resolution, request completion and process closure
• Productive contribution to team effort by accomplishing the results as needed

Desired Candidate Profile

• 0 - 1 years in customer care background
• Must be fluent in Hindi & English. Multilingual will be added advantage
• Telephone etiquette, ability to comprehend and effective listening skills
• Focus on quality control measures and processes
• Problem Solving Acumen and conflict resolution skills
• Multi-tasking ability with a keen sense of detail

Job Description:

MulticoreWare Inc develops heterogeneous software for Media and Automotive markets. It develops and licenses world-class video codec libraries, such as the widely used x265 (open-source HEVC encoding library) and supports tier-1 global streaming video services and video encoding solution providers.

As a Senior SW Engineer/Technical Lead, you will join MulticoreWare’s growing team of world-class engineers, and architects in its offices at Chennai, India, to implement, and deliver solutions in video pipelines and products. You will work in a result-oriented team with a culture of transparency and minimal bureaucracy. MulticoreWare provides a collaborative work environment with opportunities to learn, grow and progress in your career path.

Key Responsibilities:

• Implement, test, and deliver production-quality software, architected for problems in video pipelines of internal and customer IPs
• Lead the execution and implementation of product features with a small team of engineers and mentor the junior engineers within the team
• Conduct meticulous code-reviews to ensure bug-free and high-quality deliverables.
• Contribute towards product release cycles by developing tests deployed in continuous integration frameworks, fixing bugs identified during release, etc.
• Interface with customers, support customer evaluations of products and debugging of customer issues

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering with 5 + years’ experience, or a Master’s degree in similar areas with 3+ years’ experience
• Excellent C/C++ development and debugging experience in creating production-grade software on Windows and Unix-based platforms
• Hands-on experience in video coding with an in-depth knowledge of HEVC, AVC, VP9, AV1 and VVC 
• Strong interest in video/imaging technologies, including video/image compression, analytics, and streaming/delivery
• Demonstrated analytical, problem solving and troubleshooting skills, with a meticulous attention to detail
• Working knowledge of code management systems such as Git and Bitbucket
• Good verbal and written communication skills

Preferred Qualifications:

• Experience with continuous integration frameworks like Jenkins
• Experience with heterogeneous programming libraries such as OpenCL, CUDA
• Experience with platform-specific software optimizations like SIMD to enable higher performance software
• Understanding of Agile / Scrum methodologies
• Experience in interacting with geographically distributed teams for reviews and meetings

Role - RSA Archer Technial Specialist 

Location preferred - Bangalore + key metro 

Exp Band - 10 + 

JD 

Experience in application development using the Archer platform

• Proficiency in Archer configuration, including custom fields, rules, and workflows
• Strong understanding of GRC concepts and the business context of Archer solutions
• Experience with web technologies including HTML, JavaScript, and CSS
• Familiarity with integration techniques and APIs
• Excellent problem-solving and analytical skills
• Able to work independently and collaboratively in a fast-paced environment
• Strong communication skills to interact with various stakeholders effectively

Roles & Responsibilities:

1. Area/ Lane /Geography Mapping:

Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with

the help of supervisor. Identify new sources in the allocated Area/ Geography and

inform the progress to reporting manager during team huddle.

2. Source Relationship Management:

Responsible for managing the relationship with all sources assigned and identified by

him in his geography/area.

3. Maintain Reports:

Responsible for maintaining reports related to sales and all his activities in the

prescribed format. Should maintain diary on daily basis in the prescribed format of

activities.

4. Channel Partner Recruitment:

Responsible for identifying the need for appointment of a channel partner

5. Team Huddle:

Responsible for attending team huddle on a daily basis as per the set process.

6. Customer Relationship Management:

Responsible for enhancing the customer experience by developing and maintaining

relationship with customers.

7. Completion of File:

Responsible for submission of complete application form, documentations and

information

Desired candidate profile:

1. Must be a graduate from any stream. BFSI experience will be given preference.

2. Should have prior experience in BFSI or NBFC sales

3. Open to travel. Must have a Two Wheeler.

4. Must have good communication skills

6 - 12 years of professional experience with any of the below stacks:  

∙MERN stack: JavaScript - MongoDB - Express - ReactJS - Node,  

∙MEAN stack: JavaScript - MongoDB - Express - AngularJS - Node.js

Requirements:

∙Professional experience with JavaScript and associated web technologies (CSS, semantic HTML). 

∙Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment. 

∙Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions. 

∙Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems. 

∙Comfort working in a highly agile software development process. 

∙Positive and solution-oriented mindset. 

∙Experience owning a project from concept to production, including proposal, discussion, and execution. 

∙Strong sense of ownership with the eagerness to design and deliver significant and impactful technology solutions. 

∙Demonstrated ability to work closely with other parts of the organization.

Key Responsibilities:

• Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
• Creating custom, general use modules and smart components which extend the elements and modules of core Angular framework.
• Creating self-contained, reusable, and testable modules and components in Typescript and using responsive HTML and CSS.
• Architecting and automating the build process for production, using task runners or scripts.
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

Skills and Qualifications:

• Should have experience with CSS 3, SCSS, Java script and HTML5.
• Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
• Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material

Job Description: Full Stack Developer (Angular/API)

• Experience in developing web and mobile applications using Frontend & Backend framework
• Hands-on Experience in developing frontend UI using Angular.
• Hands-on experience in API development preferably using .net Core.
• Hands-on Experience with ORM solutions like Entity Framework, Dapper, hibernate
• Strong knowledge of front-end UI frameworks like Bootstrap, Material, Prime NG
• Strong Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of cloud technology like Azure/AWS
• Must have strong OOPS knowledge
• Must have Knowledge Design Principle
• Strong knowledge of writing DB Query, Proc, View, indexing  & Query Optimization skill
• Must know SDLC/AGILE Software development skill
• Must know source code management  tool TFS, SVN OR GIT
• Willingness to participate in organization initiatives and create a reusable library, POC
• Inclination towards cutting-edge technology and the latest framework
• Strong troubleshooting skills and Analytical mind
• Excellent communication and team player.

• Set up and run large scale PPC campaigns
• Optimize performance to increase reach, generate leads and transactions and reduce cost. (multiple optimizations in a day - if needed)
• Analyze trends, along with qualitative and quantitative data to recommend campaign changes and updates.
• Track and analyze website traffic flow and provide regular internal reports.
• Create performance reports with recommendations for improvements.
• Intra-team coordination to understand how the campaigns can yield more quality leads
• Certification is Google AdWords and Analytics is preferred

Experience:1-3 years of experience in;

• Planning, implementing, and reporting the performance of PPC campaigns for multiple clients
• Keyword research and analysis
• Media Planning
• Budget optimization

Platforms:

• Google Marketing Platform
• Specifically
• Google Adwords (Display, Mobile App, Video) and Analytics
• Bing Editor

Qualities

• Constant monitoring of the performance of multiple campaigns
• Attention to small details
• Updated on the latest trends on the above-mentioned platforms
• General Knowledge:
• Understanding of PPC Campaigns
• Understanding of advertising on Google, Facebook, Linkedin, and Twitter