11+ User Research Jobs in Ahmedabad | User Research Job openings in Ahmedabad

Experience Level: Intern

Job Description:

As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies.

Key Responsibilities:

Issue Resolution:

• Assist in responding to customer queries and concerns via email, chat, or phone.
• Escalate complex issues to senior team members and follow up until resolved.
• Document customer issues and solutions for reference.

Customer Assistance:

• Guide users on how to navigate the platform and resolve common issues.
• Provide proactive assistance to improve user experience.

Process Improvement Support:

• Assist in identifying common issues and suggest solutions to enhance support processes.
• Collect feedback from customers and share it with relevant teams.

Team Collaboration:

• Work closely with the customer support team to learn best practices and improve response quality.
• Coordinate with other departments to resolve cross-functional customer issues.

Qualifications:

• Pursuing or recently completed a Bachelor's degree in any field (preferred).
• Excellent communication skills (written and verbal).
• A positive attitude with a customer-first approach.
• Basic understanding of social media platforms and online communities is a plus.
• Strong problem-solving skills and the ability to work collaboratively.
• Willingness to learn and adapt to a dynamic work environment.

Perks of the Internship:

• Hands-on experience in customer service in the social media industry.
• Opportunity to work in a collaborative and innovative work environment.
• Certificate of Internship upon completion.
• Mentorship from experienced professionals.
• Opportunity for a full-time role based on performance.

How to Apply:

If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd outlining your interest and how you can contribute to our team.

We look forward to welcoming a motivated and enthusiastic intern to our team!

Thanks & Regards,

Yamini Patel

HR Manager

We’re looking for a Product Ninja with the mindset of a Tech Catalyst — a proactive executor who thrives at the intersection of product, technology, and user experience. In this role, you’ll bring product ideas to life, translate strategy into action, and collaborate closely with engineers, designers, and stakeholders to deliver impactful solutions.

This role is ideal for someone who’s hands-on, detail-oriented, and passionate about using technology to create real customer value.

Responsibilities:

• Support the definition and execution of the product roadmap in alignment with business goals.
• Work closely with engineering, design, QA, and marketing teams to drive product development.
• Translate product requirements into detailed specs, user stories, and acceptance criteria.
• Conduct competitive research and analyze user feedback to inform feature enhancements.
• Track product performance post-launch and gather insights for continuous improvement.
• Assist in managing the full product lifecycle, from ideation to rollout.
• Be a tech-savvy contributor, suggesting improvements based on emerging tools, platforms, and technologies.

Qualification:

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• 3+ years of hands-on experience in product management, product operations, or related roles.
• Comfortable working in fast-paced, cross-functional tech environments.

Required Skills:

• Strong analytical and problem-solving abilities.
• Clear, concise communication and documentation skills.
• Proficiency with project and product management tools (e.g., JIRA, Trello, Confluence).
• Ability to manage details without losing sight of the bigger picture.

Preferred Skills:

• Experience with Agile or Scrum workflows.
• Familiarity with UX/UI best practices and working with design systems.
• Exposure to APIs, databases, or cloud-based platforms is a plus.
• Comfortable with basic data analysis and tools like Excel, SQL, or analytics dashboards.

Who You Are:

• A doer who turns ideas into working solutions.
• A collaborator who thrives in tech teams and enjoys building alongside others.
• A catalyst who nudges things forward with curiosity, speed, and smart experimentation.

Job Description

Role Overview:

We're looking for a passionate DevOps engineer with a minimum of 10 years’ experience across all levels, who will work closely with the development teams in Agile setup to continuously improve, support, secure, and operate our production and test environments. We believe in automating our infrastructure as much as possible and pursuing challenging problems in a sustainable and repeatable way.

Our Toolchain

• Ansible, Docker, Kubernetes, Terraform, Gitlab, Jenkins, Fastlane, New Relic, Datadog, SonarQube, IaC
• Apache, Nginx, Linux, Ubuntu, Microservices, Python, Shell, Bash, Helm
• Selenium, Jmeter, Slack, Jira, SAST, OSSEC, OWASP
• Node.JS, PHP, Golang, MySQL, MongoDB, Firebase, Redis, Elastic search,
• VPC, API Gateway, Cognito, DocumentDB, ECS, Lambda, Route53, ACM, S3, EC2, IAM

You'll need:

• Production experience with distributed/scalable systems consisting of multiple microservices and/or high-traffic web applications
• Experience with configuration management systems such as Ansible, Chef, Puppet
• Extensive knowledge of the Linux operating system
• Troubleshooting skills that range from diagnosis to solution for Dev team issues
• Knowledge of how the web works and HTTP fundamentals
• Knowledge of IP networking, DNS, load balancing, and firewalling

Bonus points, if you have:

• Experience in agile development and delivery process.
• Good knowledge of at least one programming language. TecStub uses e.g. Nodes, PHP
• Experience in containerizing applications and deployment to production (Docker, Kubernetes)
• Experience in building modern Terraform infrastructures in cloud environments (AWS, GCP, etc...)
• Experience in analysis of application and database performance monitoring tools (Newrelic, datalog, cluster control, etc..)
• Experience with SQL databases like MySQL, NoSQL, Realtime database stores like Redis, or anything in between.
• Experience being part of the engineering team that built the platform.
• Knowledge of good security practices, including network security, system hardening, secure software, and compliance.
• Familiarity with automated build pipeline / continuous integration using Gitlab and Jenkins and Kubernetes/Docker with this setup, we're deploying to production 2 times per day!

Interview Process:

The entire interview process would take approximately 10 Days.

1. HR Screening Call (15 minutes)
2. Technical Interview Round Level 1 (30 Minutes)
3. Technical Interview Round Level 2 (60 minutes)
4. Final Interview Round (60 minutes)
5. Offer

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
• Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
• A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.
• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Skills

AWS, Terraform, KUBERNETES, GITHUB, APACHE, BASH, DOCKER, ANSIBLE, GIT, Microservices, UBUNTU, GITLAB, CI/CD, APACHE SERVER, NGINX, NODEJS

JOB DESCRIPTION

About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.

Required Skills:-

-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.

-Should have spent most of the career in development

- Hands-on experience in Backbase

- Hands-on experience in Java

- Proficiency in understanding the application architecture

- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.

-Independently design Responsive design

-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)

-RESTful web services

-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS

 -CSS (cascading style-sheets)

-Experience working with Servlets, Filters, Listeners and data sources

-Security, User Access ControlGood to have

• Maven
• Any Source code repository like SVN, Git, etc
• Resolving cross browser compatibility issues
• Resolving page load / performance issues
• Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches

Location :- Ahmedabad

Preffered companies:-

Variyas Global Solutions Inc
Capgemini
TCS 
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia 
Sellcraft Global Solutions

Job Responsibilities:

Urgent Requirement for Business Development Executive (BDE/BDM)
Location- Ahmedabad
Experience – 2 to 4 years
Salary- 2.4 to 4.8lakhs (depends on Expertise)
Gender- Female
Working Days-6
Qualification- B.Tech/MCA/M.Tech/Msc.IT

Currently work from home in this Pandemic Situation.

Job Summary:-
.Lead Generation
.Generate Business through Various Online Portals (Upwork, LinkedIn, Freelancer, PPH, Guru etc)
.Extensive Experience in Selling It Services - Web & Mobile App development services in International Market.
.Candidates must be well versed in #Prospecting via LinkedIn, Email Marketing
.Researching and Analyzing the market.
.Candidate would be responsible for Requirement Gathering +Cost Estimation