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Who are we?
Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.
Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.
Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.
What will you be doing?
- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.
- Looking for more technical support person with troubleshooting and product bug fixing experience.
- Coaching the team to improve and striving to give our customers the best experience.
- Planning and implementing customer support strategy whilst leading by example providing first class customer support.
- Brainstorming and implementing process improvements to increase efficiency in customer service operations.
- Measure and enhance customer experience with data-led decisions and tracking KPIs.
- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.
- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.
What are we seeking in you?
- 5+ years of experience in Customer Support for a B2B SaaS platform company.
- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.
- You understand operational processes and how to build teams and reporting structures.
- You have a rapid ability to learn & teach others.
- You have strong written and verbal communications.
- You have excellent attention to detail, alongside the ability & willingness to work quickly.
- Technical support experience, including scripting and basic bug fixes, is a must.
- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.
This is a work from office opportunity, and you will be working out of our office in Chennai.
What is it really like to work here?
At Kriyadocs, every Kriyator is driven by our culture at the core to
· Deliver Excellence - Deliver Delight
· Stay Curious - Stay Driven
· Dream Big - Rise Together
You could also be a Kriyator, if you are
· Fearless in taking on challenges
· Focused on learning, demonstrating new skills and working towards successful outcomes
· Fanatical in taking pride and responsibility in all your work
Why should you join us?
· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.
· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.
· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.
As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!
Roles and Responsibilities:
- AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
- Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
- Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
- Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
- Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
- Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements.
Mandatory Skills:
- Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
- Strong proficiency in automated provisioning and cloud management.
- Experience with Infrastructure as Code tools, particularly Terraform and Packer.
- Solid understanding of CI/CD pipelines and version control systems.
- Strong scripting skills (e.g., Python, Bash) for automation tasks.
- Excellent problem-solving and troubleshooting skills.
- Good interpersonal and communication skills for effective collaboration.
Secondary Skills:
- AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of microservices architecture and serverless computing.
- Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).
We are looking for a Senior Data Engineer with strong expertise in GCP, Databricks, and Airflow to design and implement a GCP Cloud Native Data Processing Framework. The ideal candidate will work on building scalable data pipelines and help migrate existing workloads to a modern framework.
- Shift: 2 PM 11 PM
- Work Mode: Hybrid (3 days a week) across Xebia locations
- Notice Period: Immediate joiners or those with a notice period of up to 30 days
Key Responsibilities:
- Design and implement a GCP Native Data Processing Framework leveraging Spark and GCP Cloud Services.
- Develop and maintain data pipelines using Databricks and Airflow for transforming Raw → Silver → Gold data layers.
- Ensure data integrity, consistency, and availability across all systems.
- Collaborate with data engineers, analysts, and stakeholders to optimize performance.
- Document standards and best practices for data engineering workflows.
Required Experience:
- 7-8 years of experience in data engineering, architecture, and pipeline development.
- Strong knowledge of GCP, Databricks, PySpark, and BigQuery.
- Experience with Orchestration tools like Airflow, Dagster, or GCP equivalents.
- Understanding of Data Lake table formats (Delta, Iceberg, etc.).
- Proficiency in Python for scripting and automation.
- Strong problem-solving skills and collaborative mindset.
⚠️ Please apply only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.
Looking forward to your response!
Best regards,
Vijay S
Assistant Manager - TAG
Company: Altimetrik
MUST HAVE - SKILLS & EXPERIENCE:
- Around 4 +years of overall software development experience.
- Around 3 years of expertise in Go Language (aka GoLang) and SQL, with skills in data retrieval and manipulation.
- 3+ years of experience with JavaScript, including expertise in leveraging libraries like jQuery and Bootstrap, and proficiency in customizing CSS for styling and layout management.
- Experience in developing and managing Application Programming Interfaces (APIs).
- Development experience in a Linux/Unix environment, coupled with proficiency in bash scripting and Linux commands, provides a significant edge.
- Willingness to learn Perl as needed to migrate or support existing Perl applications.
- Currently a hands-on software developer, actively writing code and contributing to software development projects.
- Experience with tools and pipelines such as Rally, GitHub, Jenkins, Jira, etc. is desirable.
- Excellent troubleshooting, debugging, multi-tasking, analytical, and problem-solving skills are essential.
- Self-starter with good communication skills, fluent in English (written and verbal).
- Ability to quickly learn new technologies or skills is a must.
- Expertise with the RedHat OpenShift Container Platform.
- Expertise with Kubernetes.
- Expertise in IaC tools: Terraform, Ansible, Go
- Experience in Infrastructure provisioning, monitoring and Ops
- Expertise working with Docker or similar container technologies.
Location : Chennai
Years of Experience : 4 to 8 years +
Location: Chennai
Ideal Candidates for this Role should have:
- Minimum 5 years experience in testing.
- The candidate should have strong experience in Rest Assured, API Testing and Java.
- Proficiency in API testing tools like Postman
- Good knowledge in automation testing using Selenium WebDriver with Java.
- The candidate should be able to write a program to retrieve/parse the Json
- Good understanding of REST API types (GET, PUT, POST, DELETE) and its working.
- Good understanding of HTTP, JSON protocol and syntax
- Good knowledge in automation testing using Selenium WebDriver with Java.
Be able to work as an individual contributor and be an Expert at writing automated scripts and be 100% hands-on
Should have automated 1000s of Test cases at various complexity levels and workflows - Design, implementation, and delivery of scalable, maintainable, configurable and robust test automation frameworks.
- Ability to analyze and translate requirements and development stories into test scripts to ensure complete test coverage.
- Should have strong knowledge of continuous integration tools like Hudson and Jenkins.
- Strong understanding of testing and automation best practices.
- Proven experience in functional, regression and cross-browser testing.
- Willingness to learn new technologies, approaches and test tools
- Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
- Design, develop, update and maintain product
- Proficiency in managing SQL Databases and writing optimised queries.
- Should be able to work independently on a project
- Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..
- Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
- SaaS based Product development experience is an advantage
- Knowledge in Azure Functions or AWS Lambda is good to have
- Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
- Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies

at Altimetrik
Java with cloud
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Core Java, SpringBoot, MicroServices |
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- DB2 or any RDBMS database application development |
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- Linux OS, shell scripting, Batch Processing |
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- Troubleshooting Large Scale application |
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- Experience in automation and unit test framework is a must |
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- AWS Cloud experience desirable |
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- Agile Development Experience |
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- Complete Development Cycle ( Dev, QA, UAT, Staging) |
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- Good Oral and Written Communication Skills |
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
1. Experience in Laravel (Min 1 yrs current project).
2. Understanding of open source eCommerce platforms like Php, Magento.
3. Experience in REST APIs integrations.
4. Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3





