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• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
Position Overview:
Versatile Commerce empowers all organizations with innovative technology, enabling them to thrive and succeed with our bespoke solutions. Our tailored solutions not only simplify complex obstacles but also ensure unwavering reliability, positioning our clients at the center of every innovation. As a .NET Developer, you will be responsible for designing, developing, and maintaining web applications and systems that support Versatile Commerce digital presence. You will work with technologies such as .NET, ASP.NET, C#, SQL Server, MVC, Sitefinity CMS, and Azure to deliver high-performance and scalable solutions.
Key Responsibilities:
• Develop, enhance, and maintain web applications using .NET, ASP.NET, C#, and MVC.
• Design and optimize database solutions using SQL Server.
• Work with Sitefinity CMS to manage and develop content-driven websites.
• Deploy and manage applications on Microsoft Azure, ensuring scalability and security.
• Collaborate with cross-functional teams, including designers, testers, and project managers, to deliver high-quality solutions.
• Ensure application performance, security, and scalability by following best practices.
• Troubleshoot, debug, and optimize existing applications.
• Stay up to date with emerging technologies and industry’s best practices.
Required Qualifications:
• Proven experience in .NET development, including ASP.NET, C#, and MVC.
• Strong knowledge of SQL Server, including database design and optimization.
• Experience with Sitefinity CMS or other content management systems. • Familiarity with Microsoft Azure services for hosting and deployment.
• Understanding of RESTful APIs, web services, and third-party integrations.
• Knowledge of front-end technologies such as HTML, CSS, JavaScript, and jQuery is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Knowledge of DevOps practices, CI/CD pipelines, and cloud security.
• Certifications in Microsoft Azure or Sitefinity are a plus
Mandatory Skills:
• Total 10+ years of experience in SAP projects
• Minimum 3+ years of Project Management experience
• Experience in handling SAP AMS projects
• Strong exposure to Managed Services and Shared Support Models
• Excellent customer handling and stakeholder management skills
• Experience in Presales activities
• Strong knowledge in Proposals and Estimations
• Good communication and presentation skills
• Ability to manage client expectations and project delivery effectively
• Candidate should be comfortable for Face-to-Face interview process
• Immediate to 30 Days joiners preferred
• Work from Office is mandatory (No Work from Home option)
Interested and relevant profiles can be shared at the earliest.
Strong Senior Data Scientist (AI/ML/GenAI) Profile
Mandatory (Experience 1) – Must have a minimum of 5+ years of experience in designing, developing, and deploying Machine Learning / Deep Learning (ML/DL) systems in production
Mandatory (Experience 2) – Must have strong hands-on experience in Python and deep learning frameworks such as PyTorch, TensorFlow, or JAX.
Mandatory (Experience 3) – Must have 1+ years of experience in fine-tuning Large Language Models (LLMs) using techniques like LoRA/QLoRA, and building RAG (Retrieval-Augmented Generation) pipelines.
Mandatory (Experience 4) – Must have experience with MLOps and production-grade systems including Docker, Kubernetes, Spark, model registries, and CI/CD workflows
mandatory (Note): Budget for upto 5 yoe is 25Lacs, Upto 7 years is 35 lacs and upto 12 years is 45 lacs, Also client can pay max 30-40% based on candidature
Key Responsibilities
- Design, develop, and maintain scalable microservices and RESTful APIs using Python (Flask, FastAPI, or Django).
- Architect data models for SQL and NoSQL databases (PostgreSQL, ClickHouse, MongoDB, DynamoDB) to optimize performance and reliability.
- Implement efficient and secure data access layers, caching, and indexing strategies.
- Collaborate closely with product and frontend teams to deliver seamless user experiences.
- Build responsive UI components using HTML, CSS, JavaScript, and frameworks like React or Angular.
- Ensure system reliability, observability, and fault tolerance across services.
- Lead code reviews, mentor junior engineers, and promote engineering best practices.
- Contribute to DevOps and CI/CD workflows for smooth deployments and testing automation.
Required Skills & Experience
- 10+ years of professional software development experience.
- Strong proficiency in Python, with deep understanding of OOP, asynchronous programming, and performance optimization.
- Proven expertise in building FAST API based microservices architectures.
- Solid understanding of SQL and NoSQL data modeling, query optimization, and schema design.
- Excellent hands on proficiency in frontend proficiency with HTML, CSS, JavaScript, and a modern framework (React, Angular, or Vue).
- Experience working with cloud platforms (AWS, GCP, or Azure) and containerized deployments (Docker, Kubernetes).
- Familiarity with distributed systems, event-driven architectures, and messaging queues (Kafka, RabbitMQ).
- Excellent problem-solving, communication, and system design skills.
The Technical Lead will oversee all aspects of application development at TinyPal. This position involves both managing the development team and actively contributing to the coding and architecture, particularly in the backend development using Python. The ideal candidate will bring a strategic perspective to the development process, ensuring that our solutions are robust, scalable, and aligned with our business goals.
Key Responsibilities:
- Lead and manage the application development team across all areas, including backend, frontend, and mobile app development.
- Hands-on development and oversight of backend systems using Python, ensuring high performance, scalability, and integration with frontend services.
- Architect and design innovative solutions that meet market needs and are aligned with the company’s technology strategy, with a strong focus on embedding AI technologies to enhance app functionalities.
- Coordinate with product managers and other stakeholders to translate business needs into technical strategies, particularly in leveraging AI to solve complex problems and improve user experiences.
- Maintain high standards of software quality by establishing good practices and habits within the development team.
- Evaluate and incorporate new technologies and tools to improve application development processes, with a particular emphasis on AI and machine learning technologies.
- Mentor and support team members to foster a collaborative and productive environment.
- Lead the deployment and continuous integration of applications across various platforms, ensuring AI components are well integrated and perform optimally.
Required Skills and Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- Minimum of 7 years of experience in software development, with at least 1 year in a leadership role.
- Expert proficiency in Python and experience with frameworks like Django or Flask.
- Broad experience in full lifecycle development of large-scale applications.
- Strong architectural understanding of both frontend and backend technologies, with a specific capability in integrating AI into complex systems.
- Experience with cloud platforms (AWS, Azure, Google Cloud), and understanding of DevOps and CI/CD processes.
- Demonstrated ability to think strategically about business, product, and technical challenges, including the adoption and implementation of AI solutions.
- Excellent team management, communication, and interpersonal skills.
