11+ Avaya Session Manager Jobs in India

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Role: MDM Data Specialist

Location: Bangalore/Hyderabad/Gurgaon/Mumbai

Key Responsibilities

• Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains.
• Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules.
• Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms.
• Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.
• Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.
• Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.
• Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.
• Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.
• Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.

Required Qualifications

• 3-7+ years of experience in master data management, data governance, data quality, data operations, revenue operations, sales operations, product operations, or a related data role.
• Hands-on experience with an MDM platform such as Informatica MDM, Informatica IDMC, Reltio, or a comparable enterprise MDM solution.
• Experience in a SaaS, subscription, technology, or enterprise software environment.
• Working knowledge of CRM, CPQ, quote-to-cash, order-to-cash, billing, entitlement, subscription, contract, or revenue management processes.
• Experience with customer master, product master, product catalog, account hierarchy, entitlement, subscription, contract, billing, or revenue data.
• Understanding of MDM concepts such as golden record, match/merge, survivorship, reference data, hierarchy management, stewardship workflows, data quality rules, and cross-system synchronization.
• Strong analytical skills with the ability to investigate data issues across business processes and systems.
• Experience with data profiling, cleansing, standardization, deduplication, validation, reconciliation, and remediation.
• Strong documentation, communication, and stakeholder management skills.

Preferred Qualifications

• Experience with Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, or broader Salesforce ecosystem data models.
• Experience integrating MDM platforms with Salesforce, CPQ, billing, ERP, data warehouse, or lakehouse environments.
• Experience with Informatica Customer 360, Product 360, Reference 360, Cloud Data Quality, Cloud Data Governance, or Reltio Connected Data Platform / Reltio Data Cloud.
• Familiarity with APIs, batch integrations, event-driven integrations, data pipelines, data lineage, metadata management, and access controls.
• Experience with CPQ product structures, bundles, pricing rules, discounting, quote lines, contracts, assets, subscriptions, and renewals.
• Familiarity with revenue management concepts such as ASC 606, IFRS 15, performance obligations, revenue recognition, and SOX controls.
• Experience with SQL, Excel, BI tools, data profiling tools, data catalogs, or cloud data platforms.
• Experience supporting quote-to-cash transformation, M&A data onboarding, or enterprise data modernization.

• Completed studies or training in the field of Computer science or Software Engineering or comparable qualification
• Knowledge and 3+ years of experience in programming with C# and Frameworks like .NET 4. x and Windows forms as well as WPF
• Legacy knowledge with C++ and MFC are also welcomed
• Passion and fun for software development in a self-organized manner
• Knowledge of ADO .NET and Databases
• Strong interpersonal skills, including a cooperation and team-based focus, experience in liaising between PMs, BAs, and testers
• Ability to communicate with both technical and non-technical people
• Practical experience with DevExpress controls and Entity Framework is an advantage

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

• 5+ years of experience in software development.
• At least 2 years of relevant work experience on large scale Data applications
• Good attitude, strong problem-solving abilities, analytical skills, ability to take ownership as appropriate
• Should be able to do coding, debugging, performance tuning, and deploying the apps to Prod.
• Should have good working experience Hadoop ecosystem (HDFS, Hive, Yarn, File formats like Avro/Parquet)
• Kafka
• J2EE Frameworks (Spring/Hibernate/REST)
• Spark Streaming or any other streaming technology.
• Java programming language is mandatory.
• Good to have experience with Java
• Ability to work on the sprint stories to completion along with Unit test case coverage.
• Experience working in Agile Methodology
• Excellent communication and coordination skills
• Knowledgeable (and preferred hands-on) - UNIX environments, different continuous integration tools.
• Must be able to integrate quickly into the team and work independently towards team goals

• Take the complete responsibility of the sprint stories’ execution
• Be accountable for the delivery of the tasks in the defined timelines with good quality
• Follow the processes for project execution and delivery.
• Follow agile methodology
• Work with the team lead closely and contribute to the smooth delivery of the project.
• Understand/define the architecture and discuss the pros-cons of the same with the team
• Involve in the brainstorming sessions and suggest improvements in the architecture/design.
• Work with other team leads to get the architecture/design reviewed.
• Work with the clients and counterparts (in US) of the project.
• Keep all the stakeholders updated about the project/task status/risks/issues if there are any.

Requirements :

• Minimum 5 years of experience working on Python Environment
• Knowledge of software development methodologies and being able to work on projects individually or as part of a team. should be able to work with AGILE methodology.
• Knowledge of relational databases, version control tools and other development tools.
• Strong interest in learning new skills/technologies and curiosity to explore various technologies
• Should have strong analytical skills
• Good communication.

Must Required Skills:

• Python 3
• should have worked on one or more major Python web frameworks.
• Working knowledge in selenium.
• Worked with APIs development, integration of third-party APIs
• Working knowledge of MySQL databases integration with Python Environment.