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Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About NonStop io Technologies:

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description:

NonStop io is seeking a proficient QA Engineer to join our growing team. You will be responsible for quality assurance (manual and/or automation) of enterprise-level applications.

Roles and Responsibilities:

● Bachelor's degree in Computer Science, Engineering, or a related field

● 3+ years of experience in software quality assurance

● Develop, execute, and maintain comprehensive test plans and test cases for manual and automated testing

● Perform functional, regression, performance, and security testing to ensure software quality

● Identify, document, and track software defects, working closely with development teams for resolution

● Ensure test coverage by working closely with developers, product managers, and other stakeholders

● Establish and maintain continuous integration (CI) and continuous deployment (CD) pipelines for test automation

● Conduct API testing using tools like Postman or Rest Assured

● Strong proficiency in automated testing using either of Selenium or Playwright

● Strong understanding of software testing life cycle (STLC) and defect lifecycle management

● Experience with version control systems (e.g., Git)

● Hands-on experience writing and validating database queries using SQL.

● Knowledge of testing asynchronous, event-driven systems using messaging platforms such as RabbitMQ and Apache Kafka.

● Relevant certifications in software testing (e.g., ISTQB) are desirable but not required.

● Familiarity with test management tools like JIRA, TestRail, or similar

● Solid understanding of software testing principles, methodologies, and techniques

● Experience with Agile development methodologies (Scrum, Kanban, etc.)

● Excellent analytical and problem-solving skills

● Strong attention to detail and a commitment to delivering high-quality software

● Good communication and collaboration skills, with the ability to work effectively in a team environment

● Collaborate with cross-functional teams to enhance the overall quality of the product

● Stay up to date with the latest industry trends and best practices in QA methodologies and automation frameworks Requirements

Why Join Us?

● Opportunity to work on a cutting-edge healthcare product

● A collaborative and learning-driven environment

● Exposure to AI and software engineering innovations

● Excellent work ethics and culture If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!

Responsibilities

· Design, develop, and maintain mobile applications using Flutter and Dart. –

· Implement and manage state using the BLoC architecture. –

· Collaborate with cross-functional teams to define, design, and ship new features. –

· Ensure code quality by writing clean, maintainable, and testable code.

· Optimize application performance, identify and fix bugs, and enhance application responsiveness.

· Integrate RESTful APIs and other backend services.

· Participate in code reviews and provide constructive feedback to team members.

Requirements

· Minimum of 3+ years of experience as a Flutter Developer. - Strong knowledge of Dart and Flutter framework.

· Proficiency in using the BLoC architecture for state management in Flutter applications.

· Experience with third-party libraries and APIs. - Familiarity with RESTful APIs, JSON, and web services.

· Understanding of the mobile development lifecycle and app store guidelines for both iOS and Android.

· Proven experience in publishing a minimum of 2 mobile applications to the Apple App Store and Google Play Store.

· Knowledge of version control systems like Git.

· Strong problem-solving skills and attention to detail.

Technical Skills – Must have  

 Lead the design and development of AI-driven test automation frameworks and solutions.

 Collaborate with stakeholders (e.g., product managers, developers, data scientists) to understand testing requirements and identify areas where AI automation can be effectively implemented.

 Develop and implement test automation strategies for AI-based systems, encompassing various aspects like data generation, model testing, and performance evaluation.

 Evaluate and select appropriate tools and technologies for AI test automation, including AI frameworks, testing tools, and automation platforms.

 Define and implement best practices for AI test automation, covering areas like code standards, test case design, test data management, and ethical considerations.

 Lead and mentor a team of test automation engineers in designing, developing, and executing AI test automation solutions.

 Collaborate with development teams to ensure the testability of AI models and systems, providing guidance and feedback throughout the development lifecycle.

 Analyze test results and identify areas for improvement in the AI automation process, continuously optimizing testing effectiveness and efficiency.

 Stay up-to-date with the latest advancements and trends in AI and automation technologies, actively adapting and implementing new knowledge to enhance testing capabilities.

 Knowledge in Generative AI and Conversational AI for implementation in test automation strategies is highly desirable.

 Proficiency in programming languages commonly used in AI, such as Python, Java, or R.

 Knowledge on AI frameworks and libraries, such as TensorFlow, PyTorch, or scikit-learn.

 Familiarity with testing methodologies and practices, including Agile and DevOps.

 Working experience on Python/Java and Selenium also knowledge in prompt engineering.

• Social Media Rockstar: Dream up engaging posts, stories, and reels for Facebook, Instagram, and beyond. Think memes, eye-catching visuals, and content that gets the cycling community buzzing.
• Design Guru: Become a master of visual storytelling! Design graphics and photos that make our website and social media pop.
• Content Chameleon: You'll be crafting catchy blog posts, articles, and other written content that showcases the cycling lifestyle and, naturally, the awesomeness of ONN Bikes.
• Trend Spotter: Keep your finger on the pulse of the latest social media trends and content marketing magic.
• Team Player: Work hand-in-hand with our marketing and sales crew to ensure all content aligns with our brand and crushes our marketing goals.

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

As a Content Writer at our company, you will:

• Write news articles, features, product reviews, and guides for our products.
• Be an integral part of our awards content stream and produce smart, attention-grabbing awards-focused news, features, and reviews.
• Write captivating headlines and teasers to ensure high content engagement across our site and key social media platforms.
• Review and refresh site content on an ongoing basis to ensure it is always relevant and optimized for the needs of our users.
• Ensure all published content meets our standards for accuracy, grammar, tone, and quality.
• Collaborate on projects with in-house specialists in data, marketing, SEO, and PR.
• Keep abreast of developments in digital media, content marketing, and social media content.

Basic Qualifications:

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking
• Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

Tech9 India is looking for Software Developers to join our team.  We have mid level to principal roles available.  Depending on the role, the position requires the use of Front and back End Technologies. This is a great opportunity to work with a company that has a primary focus of making our customers happy by delivering value, without all the burdensome policies and rules that have become typical for outsourced software development companies.

If you are looking for a change this is what we can promise you:

• You will have challenging problems to solve
• You will have flexibility and autonomy to solve problems and deliver solutions
• We will provide a highly collaborative environment with skilled and super friendly teammates
• We will fully support you in developing software the right way
• We won't burden you with useless policies and procedures
• We will provide you the tools you need to do your job right

If this sounds attractive please apply! We'd love to talk to you!

Responsibilities:
 

• Work with cross-functional teams, using agile practices, write, debug and deliver code
• Produce solid, thoroughly tested features

           ​​​​​​​Requirements:

• 3+ years of experience in Javascript engineering, frameworks, unit testing frameworks 
• At least 3 years of experience developing in Node, React, and nice  to have experience on Go Language
• Strong verbal and written communication skills
• Experience working with product managers and scrum teams to effectively translate business requirements into workflows  
• Demonstrated ability to remove problems and overcome roadblocks
• Cloud platform experience 

        Good to have for Mid/Sr. and must have for Principal role 

• Hands-on experience with APIs, microservices
• Experience with CI/CD systems such as Jenkins
• Experience with JSON and developing REST Services
• Expert experience leveraging container based technologies
• Multiple years of experience delivery solutions through an Agile delivery methodology
• Experience with bash shell scripts, LINUX utilities & UNIX Commands
• Ability to understand complex systems and solve challenging analytical problems
• Ability to leverage multiple tools and programming languages to analyze and manipulate data sets from disparate data sources
• Strong collaboration and communication skills within and across teams
• Strong problem solving skills and critical thinking ability