11+ Business relationship management Jobs in Pune | Business relationship management Job openings in Pune

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

• 4–7 years of professional C++ experience in performance-critical systems
• Expert knowledge of modern C++ (C++11/14/17)
• Strong understanding of data structures, algorithms, and memory models
• Deep experience with multithreading, atomics, lock-free programming, and CPU cache behaviour
• Excellent knowledge of Linux internals and system-level programming
• Experience with low-level debugging and profiling (gdb, perf, valgrind, flamegraphs)
• Proficiency with CMake/Make and Git

2. Trading Systems Experience (Highly Preferred)

• Hands-on experience with order management systems (OMS) and execution engines
• Knowledge of exchange protocols: FIX, ITCH, OUCH, FAST
• Experience handling market data feeds (L1/L2, multicast, UDP)
• Understanding of latency measurement, clock synchronization, and time stamping
• Experience with network tuning (kernel bypass, socket tuning, CPU pinning)
• Familiarity with trading lifecycle, risk checks, and throttling mechanisms

3. Education

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related discipline

4. Soft Skills (Important for Trading Firms)

• Ability to work under extreme time and accuracy pressure
• Strong ownership of production systems
• Clear and direct communication with traders and quants
• Bias toward simple, fast, and reliable designs

5. Key Responsibilities

• Design, develop, and optimize ultra-low-latency C++ trading applications
• Build and maintain exchange connectivity and order execution systems
• Develop real-time market data pipelines with strict latency requirements
• Optimize systems at CPU, memory, and network levels
• Implement lock-free or low-lock concurrent designs
• Analyze latency using profiling tools and improve tail latency
• Ensure high availability, fault tolerance, and rapid recovery
• Work closely with Traders and Quant Researchers to implement strategies
• Participate in architecture and performance design reviews
• Review code, enforce best practices, and mentor junior engineers
• Support production systems and handle time-critical issues when needed

Required Skills: Strong SQL Expertise, Data Reporting & Analytics, Database Development, Stakeholder & Client Communication, Independent Problem-Solving & Automation Skills

Review Criteria

· Must have Strong SQL skills (queries, optimization, procedures, triggers)

· Must have Advanced Excel skills

· Should have 3+ years of relevant experience

· Should have Reporting + dashboard creation experience

· Should have Database development & maintenance experience

· Must have Strong communication for client interactions

· Should have Ability to work independently

· Willingness to work from client locations.

Description

Who is an ideal fit for us?

We seek professionals who are analytical, demonstrate self-motivation, exhibit a proactive mindset, and possess a strong sense of responsibility and ownership in their work.

What will you get to work on?

As a member of the Implementation & Analytics team, you will:

● Design, develop, and optimize complex SQL queries to extract, transform, and analyze data

● Create advanced reports and dashboards using SQL, stored procedures, and other reporting tools

● Develop and maintain database structures, stored procedures, functions, and triggers

● Optimize database performance by tuning SQL queries, and indexing to handle large datasets efficiently

● Collaborate with business stakeholders and analysts to understand analytics requirements

● Automate data extraction, transformation, and reporting processes to improve efficiency

What do we expect from you?

For the SQL/Oracle Developer role, we are seeking candidates with the following skills and Expertise:

● Proficiency in SQL (Window functions, stored procedures) and MS Excel (advanced Excel skills)

● More than 3 plus years of relevant experience

● Java / Python experience is a plus but not mandatory

● Strong communication skills to interact with customers to understand their requirements

● Capable of working independently with minimal guidance, showcasing self-reliance and initiative

● Previous experience in automation projects is preferred

● Work From Office: Bangalore/Navi Mumbai/Pune/Client locations

Designation

Business Development Executive

Qualification

MBA

Experience

1 – 3  Years of IT Sales  ( Knowledge of IT Sales & Product )

Location

Pune / Mumbai

Probation period

Up to 3 months

No. of candidate required

1 for Pune / 1 for Mumbai

Responsibility Skills

·        Minimum of 1 to 3 years experience in sales, business development or similar role.

·        Having good knowledge of CRM Software + Sales process.

·        Ability to demonstrate & present CRM and other software to prospect & provide full fledge training to them.

·        Responsible for IT sales(software) for B2B

·        Generate leads through various marketing activities such as cold calling, references and various online sources.

·        Client meetings with Negotiation closure & sales management.

·        The candidate must have good communication skills and convincing skills.

·        Manage all communication with clients over mail & in written.

·        Building Business relationships with current and potential client.

·        Close deal and handle negotiation with the decision makers of prospects.

·        Ability to meet individual & Branch targets.

Mandatory Required Assets

·        Laptop, Bike

Additional Skill

·        Proficiency in CRM software, Market knowledge, Time management and planning skills

·        Good communication skills (verbal and written) and convincing skills

Very strong core Java/Spring developer

• Decent experience in implementing observability (monitoring/alerts) for Java apps

• Working experience in using CI/CD pipelines.

• Capable of working with scripting languages.

• Knowledge of Tibco BW is optional and we can upskill him in case he has other desired skills.

We are seeking a highly skilled and experienced Full Stack Developer to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and implementing software solutions across the entire application stack. You will collaborate with cross-functional teams, including product managers, designers, and other developers, to deliver high-quality, scalable, and maintainable software products.

Responsibilities :

1) Design and develop robust, scalable, and efficient software applications, APIs, and web services using modern technologies.

2) Collaborate with product managers, designers, and other developers to understand project requirements, user stories, and technical specifications.

3) Write clean, maintainable, and well-documented code following best practices and coding standards.

4) Perform thorough testing and debugging to ensure software quality and reliability.

5) Optimize application performance and implement security measures.

6) Stay up-to-date with industry trends and emerging technologies, and continuously improve technical skills.

7) Participate in code reviews to provide and receive constructive feedback.

8) Collaborate with team members to identify and resolve technical issues and bugs.

9) Work in an agile development environment, actively participating in sprint planning, stand-ups, and retrospectives.

10) Contribute to the continuous improvement of development processes and tools.

Requirements :

1) Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

2) Proven experience as a Full Stack Developer or similar role, with a strong portfolio of completed projects.

3) Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like React, Angular, or Vue.js.

4) Strong knowledge of back-end technologies such as Node.js, Python, Ruby, or Java.

5) Experience with databases and ORM frameworks (e.g., MySQL, PostgreSQL, MongoDB, SQLAlchemy, Hibernate).

6) Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and serverless architecture.

7) Knowledge of version control systems (e.g., Git) and collaboration tools (e.g., Jira, Trello).

8) Solid understanding of software development principles, design patterns, and best practices.

9) Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.

10) Strong communication skills and the ability to work effectively in a team environment.

Preferred Qualifications :

1) Experience with containerization technologies (e.g., Docker, Kubernetes).

2) Familiarity with DevOps practices and CI/CD pipelines.

3) Experience with Agile/Scrum methodologies.