11+ Customer Success Jobs in Chandigarh | Customer Success Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Summary

We are seeking a highly skilled and experienced Senior Salesforce QA Engineer to lead the end-to-end quality assurance for our enterprise Salesforce platform. In this role, you will design robust test strategies, establish automated testing pipelines, and validate complex custom configurations, Apex code, and integrations. As a senior member of the team, you will bridge the gap between business requirements and technical execution, ensuring the delivery of high-quality, scalable solutions across Sales, Service, and Custom Clouds.

Key Responsibilities

• Test Strategy & Planning: Define, implement, and maintain comprehensive test strategies, test plans, and test cases covering functional, regression, integration, and end-to-end scenarios.

• Test Automation: Architect, scale, and maintain automated testing frameworks using enterprise tools (e.g., Provar, Tricentis Tosca, or Selenium with Java/Python) specifically optimized for Salesforce's dynamic UI.

• Complex Custom Validation: Validate complex programmatic customizations (Apex classes, Triggers, Lightning Web Components) and declarative features (Advanced Flows, Validation Rules).

• Integration Testing: Lead end-to-end API testing (REST/SOAP) to verify seamless data flow between Salesforce and upstream/downstream external systems.

• Environment & Release Management: Oversee sandbox deployments, data masking, and regression testing during Salesforce seasonal releases and monthly deployment cycles.

• Defect Lifecycle Management: Own the defect tracking process in Jira or Azure DevOps, collaborating closely with developers, business analysts, and product owners for rapid root-cause resolution.

• Mentorship & Leadership: Provide technical guidance and mentorship to junior QA engineers and lead user acceptance testing (UAT) phases with business stakeholders.

Required Technical Skills & Qualifications

• Experience: 5 to 10 years of dedicated software quality engineering experience, with a minimum of 3+ years focused exclusively on testing Salesforce ecosystems.

• Salesforce Core Knowledge: Deep understanding of Salesforce architecture, data models, object relationships, sharing rules, and platform governor limits.

• Automation Expertise: Hands-on experience developing framework code or no-code architectures using tools like Provar, Selenium WebDriver, Tricentis Tosca, or UFT.

• API Testing: Proficient in API testing tools such as Postman, SoapUI, or automated API frameworks.

• Agile & Devops: Strong experience working within Agile/Scrum methodologies and integrating automated tests into CI/CD pipelines (e.g., Copado, Jenkins, GitHubActions).

• Data Management: Proficiency in writing SQL queries and utilizing Salesforce Data Loader for test data creation and verification.

Job Description:

We are looking for a motivated and enthusiastic SEO Executive (Fresher) to join our team. The candidate will assist in improving website rankings, driving organic traffic, and implementing SEO strategies.

Key Responsibilities:

• Conduct keyword research and competitor analysis.
• Optimize website content for search engines.
• Assist with on-page and off-page SEO activities.
• Build quality backlinks and manage link-building campaigns.
• Monitor website performance using SEO tools.
• Prepare SEO reports and track keyword rankings.
• Stay updated with the latest SEO trends and search engine algorithms.

Key Responsibilities:

Exchange Circular Compliance:

• Monitor, Analyze, and interpret circulars, notifications, and directives issued by exchanges (e.g., NSE, BSE) and regulatory bodies (e.g., SEBI).
• Assess the impact of new circulars on business processes and operational procedures.
• Coordinate with relevant departments (e.g., trading, operations, IT) to ensure timely implementation of applicable circular requirements.
• Maintain a circular tracker and ensure that actions taken are documented and auditable.
• Draft and update internal compliance manuals and SOPs based on circulars and regulatory changes.
• Communicate relevant regulatory changes across the organization in an accessible and actionable format.

Audit Management (Internal & External):

• Lead and coordinate periodic internal audits and regulatory/exchange inspections.
• Liaise with auditors (statutory, internal, SEBI, exchange-appointed) and ensure all required documentation and data are prepared and submitted.
• Address audit observations and implement corrective action plans in collaboration with other teams.
• Maintain audit logs, evidence, and historical audit records for regulatory reference and future inspections.
• Ensure closure of non-compliance issues raised during audits within stipulated timelines.
• Conduct periodic internal compliance checks to identify gaps and improve readiness for inspections.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Law, Finance, Commerce, OR CA.
• 5-6 years of experience in compliance within a brokerage, stock exchange, or financial services environment.
• Strong understanding of SEBI regulations and exchange rules.
• Experience handling audits and regulatory inspections, including SEBI and exchange audits.
• Excellent document management, reporting, and analytical skills.
• Familiarity with compliance tracking tools and audit software is an advantage.
• Strong verbal and written communication skills to interface with regulators and auditors.

Preferred Certifications

• NISM Series certifications 

We are looking for a highly skilled and motivated .NET Developer to join our team immediately. As a .NET Developer, you will be responsible for developing, customizing, and maintaining software solutions that align with our vision of creating transformative justice technologies. You will work closely with product managers, designers, and other developers to deliver robust and scalable applications.

Key Responsibilities

• Develop, test, and maintain efficient, reusable, and reliable code using .NET Core and .NET Framework technologies.

• Design and implement scalable APIs, web services, and applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Troubleshoot, debug, and upgrade existing software.

• Write clean, scalable code following best coding practices.

• Participate in code reviews to maintain code quality standards.

• Ensure the performance, quality, and responsiveness of applications.

• Stay updated with the latest industry trends and technologies relevant to .NET development.

• Support continuous improvement by investigating alternatives and technologies to drive innovation.

• Create technical documentation for reference and reporting.

Key Skills and Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

• 2–5 years of proven experience as a .NET Developer (Immediate Joiners Preferred).

• Strong proficiency in C#, ASP.NET Core, ASP.NET MVC, and Entity Framework.

• Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and preferably Angular or React.

• Proficiency in RESTful APIs and Microservices architecture.

• Experience with MS SQL Server, including writing complex queries, stored procedures, and performance tuning.

• Familiarity with Azure, AWS, or other cloud services is a plus.

• Solid understanding of object-oriented programming (OOP).

• Knowledge of Agile/Scrum development methodologies.

• Strong problem-solving skills and attention to detail.

• Excellent communication and interpersonal skills.

Role Overview

The Senior Adobe Experience Manager (AEM) Developer will lead the design, development, and maintenance of Government of Rajasthan’s portal websites built on the AEM platform. This role involves leading technical solutions, performance optimization, security compliance, and guiding the development team.

Key Responsibilities

• Lead the design and development of complex components and templates in Adobe Experience Manager (AEM).
• Manage AEM configurations, workflows, and permissions for multiple portals.
• Develop and integrate custom OSGi bundles, Sling models, and components.
• Ensure performance tuning, caching strategies, and scalability of AEM solutions.
• Handle dispatcher configuration and optimization for content delivery.
• Collaborate with architects and project managers for solution design.
• Ensure compliance with Safe-to-Host and OWASP security standards.
• Mentor junior developers and review their code for quality.
• Integrate with third-party services (Payment Gateway, SMS Gateway, etc.).
• Manage version control (Git) and deployment pipelines (Jenkins).

Required Skills

• 5+ years of experience in Adobe Experience Manager (AEM 6.3 or above).
• Strong expertise in Java/J2EE, OSGi, Apache Sling, JCR (Jackrabbit Oak).
• Hands-on experience with HTL (Sightly), HTML5, CSS3, JavaScript, jQuery.
• Good understanding of Dispatcher, Apache HTTP Server, and performance tuning.
• Knowledge of REST/SOAP APIs and system integration.
• Familiarity with Git, CI/CD tools (Jenkins).
• Excellent problem-solving and team leadership skills.

Preferred Certifications

Adobe Certified Expert (AEM Sites Developer or Architect).

Job Summary: Our growing company is in need of an experienced and resourceful Business Development Executive (Online Bidder) to develop the growth opportunities in existing and new IT Markets. Expected Qualities -

1. Must have experience in Online bidding.

2. Must be familiar with Online portals like Upwork

3. Experience in proposal writing.

4. Confident enough to do international Client Communication using emails, chat, audio and video call, Skype call

5. Excellent expertise in Sales for the projects as IT Services for Digital Marketing, SEO, and online branding projects.

6. Good working experience in effort estimation, client follow up, proposal writing.

7. Excellent communication/presentation skills and ability to build relationships

8. Analytical and time-management skills

9. Up selling and cross selling skills

10. A flexible work schedule

Roles & Responsibilities:

1. To identify profitable business opportunities based on the analysis of potential profit margins, timescales, and competition

2. The candidate is responsible for generating business from online Bidding Portals like Upwork.

3. Responsible for bidding on Digital Marketing, SEO, and online branding projects.

4. To develop and maintain a lead generation plan.

5. Will be responsible for generate new leads and contribute to revenue generation.

6. Creating and maintaining a list/database of prospect clients, maintaining a database of prospective client information.

7. Responsible for costing, negotiations, follow up & requirement gathering.

8. To identify and report on market trends, competitor activity, customer demand, buying process developments and other relevant market intelligence

MUST have skills (not just a class room training experience please) –

1. Hands on experience on Postman/ SOAP UI/ REST ASSURED/JUnit framework for API testing
2. Hands on experience on GIT, JIRA, Jenkins
3. Good Understanding of REST API types (GET, PUT, POST, DELETE) an it’s working
4. Good understanding of HTTP, JSON protocol and syntax
5. Good understanding of Message Schema, RAML, Message Request-Response mechanism
6. Working experience in Agile methodology.
7. Strong written and verbal communication skills (English).
8. The candidate should be good with communication as he/she will be interacting with global teams very often.

GOOD to have –

1. Understanding of STUB/Service virtualization
2. Understanding of any API testing tools like –Rest Client, Anypoint etc.
3. Been able to understand Retail Banking functions/requirements.

Key Activities

• Primary responsibility for test automation within Agile delivery streams
• Experience with building test automation frameworks and Continued Integration
  • Some amount of manual exploratory testing
  • Test preparation, test design, execution and reporting
  • Defect management lifecycle exposure (using Jira) from defect reporting to tracking to closure
  • Writing test plans and test completion reports
  • Active in Agile meetings when required for planning, retrospectives

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag

Role Description:

• You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
• Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
• Maintaining and deepening relationships with existing partners.
• Conceptualizing and leading initiatives that give way to potential new revenue channels.
• Developing metrics to measure ROI from the synergies forged.
• Liaising with cross functional teams to create successful outcomes for both the business and its partners.

Qualifications:

• You have a Masters in Business Administration or related discipline from a top tier college or university
• You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
• You are aware of & are intersted  in the FinTech ecosystem.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have a proven track record of meeting/exceeding your targets in your previous roles.
• You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.