11+ Customer Success Jobs in Kochi (Cochin) | Customer Success Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Summary

We are looking for a Java and React developer with 2–5 years of experience in designing, developing, and maintaining scalable web applications using Java, Spring Boot, and React.js. The ideal candidate should have strong backend development skills along with hands-on experience building modern, responsive frontend applications.

Key Responsibilities

ey Responsibilities

• Design, develop, and maintain scalable web applications using Java and Spring Boot.
• Develop responsive user interfaces using React and TypeScript.

Required Skills

• Strong experience in Java
• Hands-on experience with Spring Boot
• Good knowledge of React.js
• Experience with TypeScript

Good to Have

• Experience with Next.js.
• Knowledge of Kafka or RabbitMQ.
• Exposure to Kubernetes.
• Experience working in Agile/Scrum teams.

Job Role- Fashion Consultant

Experience- (0-2 years)

Job Timings-Rotational

Working Days-6 Days (Weekends are working and between Mon-Fri (one day leave)

1. Provide Style Advice:
2. Guide clients in choosing clothing and accessories that suit their body type, personal style, and
3. occasion, while staying current with fashion trends.
4. Curate and Coordinate Outfits:
5. Select and assemble outfits that reflect the client's preferences, brand image or seasonal trends.
6. Support Sales In retail or brand settings, help drive sales by offering personalized styling
7. services and ensuring that store visuals align with fashion trends and customer expectations.

Job Description -

Profile: .Net Full Stack Lead

Experience Required: 7–12 Years

Location: Pune, Bangalore, Chennai, Coimbatore, Delhi, Hosur, Hyderabad, Kochi, Kolkata, Trivandrum

Work Mode: Hybrid

Shift: Normal Shift

Key Responsibilities:

• Design, develop, and deploy scalable microservices using .NET Core and C#
• Build and maintain serverless applications using AWS services (Lambda, SQS, SNS)
• Develop RESTful APIs and integrate them with front-end applications
• Work with both SQL and NoSQL databases to optimize data storage and retrieval
• Implement Entity Framework for efficient database operations and ORM
• Lead technical discussions and provide architectural guidance to the team
• Write clean, maintainable, and testable code following best practices
• Collaborate with cross-functional teams to deliver high-quality solutions
• Participate in code reviews and mentor junior developers
• Troubleshoot and resolve production issues in a timely manner

Required Skills & Qualifications:

• 7–12 years of hands-on experience in .NET development
• Strong proficiency in .NET Framework, .NET Core, and C#
• Proven expertise with AWS services (Lambda, SQS, SNS)
• Solid understanding of SQL and NoSQL databases (SQL Server, MongoDB, DynamoDB, etc.)
• Experience building and deploying Microservices architecture
• Proficiency in Entity Framework or EF Core
• Strong knowledge of RESTful API design and development
• Experience with React or Angular is a good to have
• Understanding of CI/CD pipelines and DevOps practices
• Strong debugging, performance optimization, and problem-solving skills
• Experience with design patterns, SOLID principles, and best coding practices
• Excellent communication and team leadership skills

We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will be responsible for analyzing business processes, identifying improvement areas, and supporting data-driven decision-making through insights and documentation.

Position: Fashion Assistant (Retail Sales – Formal Wear)

Brand: Arrow

Location:

• LULU Mall, Cochin, Kerala
• MG Road, Cochin, Kerala

Job Description:

We are hiring Fashion Assistants for our premium formal wear brand Arrow. The role involves assisting customers, driving sales, maintaining store presentation, and delivering an excellent shopping experience.

Responsibilities:

• Greet and assist customers with product selection
• Maintain product display and store hygiene
• Achieve daily/weekly sales targets
• Provide styling suggestions and ensure customer satisfaction
• Handle billing and basic store operations

Requirements:

• Strong communication and interpersonal skills
• Good grooming and pleasant personality
• Prior experience in fashion/retail sales preferred (formal wear experience is a plus)
• Freshers with excellent communication skills are also welcome
• Willing to work 6 days a week in rotational shifts (10 AM – 10 PM)

Interview Drive Details:

Date: Friday, 10th October 2025

Venue: Pillar No: 650, Mahatma Gandhi Rd, near Imperial Trade Centre, Padma Junction, Kacheripady, Kochi – 682035

Time: 11:00 AM onwards

• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code
• Is responsible for writing simple, reusable code by following coding standards
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Job Profile: Business Development Associate (BDA)

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App helps students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you exposure to the best of inside sales and direct sales. Please download BYJU’s Learning App to understand the magic of BYJU’s courses which have been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Applicant Trainee Program

Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

Have a keen interest and deep understanding of the Indian education sector.

Interested in mentoring and guiding students.

Having a knack for sales

Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2022)

Based on your profile, we would like to shortlist you for an Interview with us after a brief interaction amongst the following profiles.

Business Development Associate - Center Sales Associate, Inside Sales Associate

Sector: Sales 

Locations: Across India

Working Days:6 days work week (Saturday and Sunday Mandatory working) 

CTC: Rs. 4.5 Lakhs - 5.5 Lakhs per annum + Rs. 3 Lakhs per annum as Incentive Pay (Post Training) 

During the Training program:  4-6 weeks 

How to proceed: You can also fill the following form 
https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform" target="_blank">https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform

Important Steps: 

1. Please be available on your registered mobile number during the date chosen by you for the interview. (Please let us know if there are changes in this phone number.)
2. Result declaration will be done within 7 working days

We are looking for a Female Sales Executive.

Education - Any discipline with good communication skills.

Skills - Need to be a go-getter and should work towards the target to get leads. Lead generation is the primary measurement.

Experience - Minimum 2 years experience ins Tele sales of high-value products. 

Responsibilities:

• Writing and maintaining the modules of Magento 2.X EE websites;
• Write clean, modular, robust code to implement the desired requirements with little or no supervision;
• Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround;
• Contribute ideas for making the application better and easier to use;
• Create reusable components, which can be configured for different projects;
• Create test plans and perform thorough quality analysis on the code before go live;
• Research on new integration and plug-in capabilities.