4+ Event coordination Jobs in Mumbai | Event coordination Job openings in Mumbai

Job Summary

We are seeking a dynamic and result-oriented Operations Manager to oversee daily offices/residences/ bungalows operations, drive guest satisfaction and operational efficiency. The ideal candidate will have extensive experience in front office management, team leadership, and cost control, with a proven ability to implement strategic initiatives and deliver exceptional service standards.

Key Responsibilities

Operational Management

• Oversee day-to-day operations of all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance.
• Maintain operational efficiency while adhering to brand standards and SOPs.

Guest Experience & Satisfaction

• Monitor and enhance guest satisfaction scores through proactive service recovery and personalized guest relations.
• Handle VIP guest arrangements and special requests.

Revenue & Budget Management

• Assist in preparing annual budgets, forecasts, and monthly financial reports.
• Drive revenue through upselling, inventory management, and cost control measures.
• Monitor departmental expenses, vendor contracts, and inventory levels.

Team Leadership & Training

• Lead, mentor, and train front-line staff and supervisors to ensure high performance.
• Conduct regular performance reviews and identify skill gaps for training interventions.
• Foster a positive work environment that encourages teamwork and accountability.

Event Coordination & Banquet Support

• Coordinate events teams to ensure successful execution of banquets, conferences, and adventure activities (if applicable).
• Ensure timely setup, staffing, and service delivery for all group events.

Compliance & Reporting

• Ensure compliance with health, safety, and hygiene standards.
• Prepare daily, weekly, and monthly operational reports for senior management.
• Manage vendor relationships and negotiate contracts to optimize costs.

Qualifications & Requirements

• Experience: Minimum 10–15 years of progressive experience in hotel operations, with at least 3–5 years in a managerial role (e.g., Assistant General Manager, Operations Manager).
• Education: Bachelor’s degree in Hotel Management (or equivalent).
• Technical Skills:
• Proficiency in Property Management Systems (PMS)
• Advanced knowledge of MS Office (Word, Excel, PowerPoint)
• Basic computer hardware/software troubleshooting
• Soft Skills:
• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making under pressure
• Guest-centric mindset with attention to detail

Key Competencies (as aligned with candidate’s profile)

• Hotel Operations & Administration
• Guest Relations & Satisfaction
• Revenue & Budget Management
• Team Leadership & Staff Training
• Front Office & Reservation Management
• Event Coordination & Banquet Support
• Cost Control & Vendor Management
• PMS & MS Office Proficiency

Work Environment & Benefits

• Fast-paced, guest-facing environment
• May require weekend, holiday, and shift work
• Benefits as per company policy (e.g., meals, accommodation, insurance, performance bonus)

Job Title: Executive Assistant

• No of Vacancy 1
• Job Location Andheri / Malad
• Years of Experience 10+ years
• Salary 10-12 LPA
• Gender Open
• Working Days Monday to Saturday

 Manage executives' calendars, scheduling appointments, meetings, and travel arrangements.

 Screen and prioritize incoming communications, including emails, phone calls, and correspondence.

 Prepare agendas, presentations, and other materials for executive meetings and engagements.

 Conduct research and gather information to support decision-making and strategic initiatives

 Oversee and coordinate projects on behalf of the executive team, ensuring timely completion and alignment with strategic priorities.

 Track project milestones, budgets, and deliverables, providing status reports as needed.

 Anticipate potential risks and proactively address issues to keep projects on track

• Responding to customers in a timely manner
• Monitoring, tracking and reporting on feedback and online reviews
• Organizing and managing events to boost brand awareness
• Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
• Gathering, analyzing and reporting customer satisfaction and feedback to management
• Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
• Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
• Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
• Liaising with the PR team to build the brand and increasing awareness using brand evangelists
• Co-ordinating with the brand ambassador team once we get one on board
• Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
• Building relationships with customers, industry professionals and journalists
• Staying up-to-date with digital technology trends

Desired Candidate Profile

• Ability to identify issues in the existing system and processes and come up with innovative solutions
• A heavy focus on details
• Strong people connection
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

An entrepreneurial conference research and production company looking for an ambitious, dedicated and experienced Conference Manager to help grow both the conferences and the company.

We are looking for someone creative, organised and passionate about project management and events,who can plan an event from start to finish that exceed our expectations.

Key tasks and responsibilities:

• Development, production and delivery of projects from proposal to execution, on time, within budget, that exceed our expectations
• Coordinate all operations, from sourcing and negotiating with vendors and suppliers to venue searches and bookings
• Setting, communicating and maintaining timelines and priorities on every project
• Develop and maintain event databases, such as filtering and segmentation, with meticulous attention to detail
• Coordinate event logistics and collateral material design, production and distribution and maintain production schedules for event materials/collateral
• Communicating, maintaining and developing client and supplier relationships
• Perform general duties to support event planners, project managers and the Global Event team
• Analyse events portfolio and key performance areas and prepare event follow-up reports, identify areas to improve on for future events
• Montoring calendars and booking in meetings and calls for the management team 
• Competitor research, analysis and reporting

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Candidate requirements:

• Minimum 2-3 years minimum operational or project management experience from a B2B events/conference production company
• Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
• Fluent in written and spoken English
• Ability to work under pressure and meet demanding deadlines
• Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
• Ability to multitask, prioritise and be flexible is essential
• Works well as part of fast-paced team, prioritising effectively and managing workload
• Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
• Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
• Excellent organisational, analytical and administrative skills, meticulous attention to detail
• Flexible in approach and able to amend hours as required to suit business needs
• Adept at general administrative tasks like budgeting, data entry, and word processing