11+ Global Operations Jobs in India

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role Overview

We're seeking a MERN Stack Developer with experience in Web3 development to join our team. The ideal candidate will be comfortable building full-stack applications, integrating smart contracts, and working in a fast-paced startup environment.

Responsibilities

• Develop and maintain full-stack applications using MongoDB, Express.js, React.js, and Node.js
• Integrate smart contracts and blockchain functionality using Web3.js, Ethers.js, or similar libraries
• Collaborate with product managers, designers, and blockchain engineers
• Write clean, maintainable, and testable code
• Troubleshoot and debug applications
• Stay updated with the latest Web3 trends and technologies

Requirements

• 1+ year of hands-on experience with the MERN stack
• Basic to intermediate knowledge of smart contracts, Ethereum, and Web3.js/Ethers.js
• Familiarity with Solidity and Ethereum development tools (e.g., Truffle, Hardhat)
• Understanding of REST APIs and integration practices
• Strong problem-solving skills and a proactive attitude
• Good communication and collaboration skills

Bonus Skills

• Experience with IPFS, The Graph, or Layer 2 solutions
• Contributions to open-source Web3 projects
• Knowledge of NFT standards or DeFi protocols

What We Offer

• Competitive salary and performance-based incentives
• Flexible working hours and remote-friendly culture
• Opportunity to work on cutting-edge Web3 projects
• A collaborative, supportive, and innovative environment

we are hiring for a Sales Executive (real estate experience) exp: 6M to 1Y) location F2F Thane

Salary: 25k-40k

Responsibilities:

·    Close deals through effective sales strategies

·    Should be comfortable in outbound data calling

·    Market properties effectively

·    Meet revenue targets consistently

·    Convert leads to clients

·    Presence of Mind and Enjoy interaction with client over phone and meet the calling targets

Responsibilities:

• Experience of working in the complete Software development life cycle involving project estimation, development, documentation, unit/integration, and testing
• Self-starter & motivator and a keen learner of new technology and other related stuff
• Experienced problem solver with good analytical skills. Experienced in issue resolution and bug-fixing in timely manner
• Good team player with excellent communication skills and quick adaptability to new technologies & work environments
• Implementing NetSuite solutions, both configurations and customizations and to take ownership of end-to-end development from design to deployment
• Must have hands on experience of SuiteScript language, SuiteFlow workflow, SuiteBuilder Customization of forms, records, Saved Search Custom Report
• Must have done customizations on NetSuite platform in implementation projects
• Should have understanding on overall NetSuite functionality ERP/CRM/E-Commerce: Procure to Pay, Order to Cash, Inventory Management, Finance, Project Management, CRM
• Programming Languages/ Framework - SuiteScript 1.0, SuiteScript 2.0, JavaScript (Required), C# (Nice to Have) , ASP.NET (Required) MVC (Model View Controller), Webservice
• Tools - Visual Studio 2005/2008/2010/2012/2013 (Nice to have)
• Exposure to SVN, Box or any code repository technologies.
• Client-Side Technologies - JavaScript, JQuery, Ajax, HTML, CSS and Backbone JS
• NetSuite Functional experience will be a plus
• Should be expertise in - Suite Script 2.0 types - User event, Client Script, Suitelet, RESTlet, Map/Reduce, Scheduled, WFA at least. And should be familiar with all 2.0 Modules
• Should be expertise in troubleshooting the scripts using Debugger and Console.
• Should be familiar with Code Version Control - Git, Bitbucket
• Should have knowledge on script optimization and error handling
• Must have knowledge in integration and Unit testing and code debugging
• Should be experienced with Advanced pdf customizations with extended script knowledge
• Candidate is expected to have worked on all the above technologies and not merely theory knowledge
• Should be familiar with Agile methodology
• Having Core JavaScript library customizations and understanding to apply is plus.
• Should be proactive in work and response to emails and professional chat and handle multiple tasks, should be working with minimal supervision.
• Knowledge on any Project Management tool like Jira is plus.
• Other Industry standard responsibilities

Experience:

• Candidates should have 2+ years of experience in NetSuite.
• Candidates should have Computer background.
• Should be part of at least 2 to 3 implementation projects with medium level customizations at least.
• Excellent communication for client facing on need basis.

Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.

Roles and Responsibilities:

• As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
• Document existing call flows
• Build customer confidence to grow/lead local team
• Support customer during PST timezone during critical releases

Required Skills:

• 5+ yrs of supporting VoIP services/applications on Linux platform
• Strong scripting skills with bash/python/perl
• Expertise in SIP call flow analysis and debugging using Wireshark
• Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Experience working with open source projects
• Exposure to Level 3-Carrier Integration
• Knowledge of networking protocols

# About Us

It is **Slack for Construction Industry** that helps construction project owners and contractors track on-site progress in real-time to finish projects on time and in the budget. We aim to bring the speed of software development to infrastructure development.

Founded by IIT Roorkee alumni and backed by industry experts, we are on a mission to help the second largest industry in India-Construction make a transition from pen and paper to digital.

# About the team

As a productivity app startup, we value productivity and ownership most. That helps raise our own bar and the bar of people we hire.

We follow agile and scrum approaches for product development and use best of class tools and practices. Measuring our progress on a weekly basis and iterating fast enables us to build breakthrough modules and features rapidly.

If you join us, You will be constantly throw in difficult situations. Decisions that you take, will directly impact our clients and sales. That's how we learn.

# Requirements -

- 1-3 years of experience testing

- Good with testing concepts, understands test life cycle

- Good bug reporting and communication skills

- Understands release process and past experience of release process

- Understanding the business criticality & being Flexible

- Sound knowledge on Compatibility testing

- Hands on experience on both Web and Mobile platforms

# Responsibilities -

- Domain/Product knowledge would be an added value

- Automation skills for mobile application is an added advantage

- Knowledge and experience on debugging tools (Adb, Xcode, Jmeter, etc.)

StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.

Why Work with Us:

• Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

• Shape-Up your career by working with young and supportive teams and peers!

• Innovation and Creativity is all what matters!

• Friendly Policies, good competitive salaries, team outings and what not!
  
  

Job Description:

We're looking for an enthusiast Back End Developer who will be an integral part of the early StoryXpress team and can produce scalable solutions. The creativity and intelligence are much more essential to us than the experience with our stack.Thus, you’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment, in order to strive for excellence!

If you’re also familiar with Agile methodologies, we’d like to meet you :)

Job Responsibilities:

Building and scaling web products that directly impact our customers or partners.

Translate several RESTful data sources to be used in a front-end application.

Dig into bugs and feature requests.

Monitor reliability and performance through dashboards and tools to ensure availability.

Help other engineers on the team and across StoryXpress.

Work with our team to engineer new growth initiatives.

Job Requirements:

• Skills: Node.js, Express.js, REST APIs, Express.js, MySQL, Git, Go
• Proficiency JavaScript developer.
• Should have a good understanding of micro-server architecture and REST API.
• Thorough understanding of MVC principles and JS design patterns. *Node.js, Express.js, MySQL should be thoroughly worked upon
• GIT, GitOps and standard versioning management tools should be known.
• Knowledge of User authentication and authorization between multiple systems, servers, and environments.

Brownie Points For:

• Knowledge of Go will be a big plus
• Experience with Redis and TypeScript would fetch you a brownie point

• 3+ years of experience in native android app development.
• Strong programming experience in Core Java, Android SDK
• Experience working with Kotlin is a plus
• Experience working with Media player
• Experience working with offline app & content security, Encryption and Decryption  
• Experience working with FCM 
• Experience with web services integration, REST API framework, social media and other third party integrations
• Write good quality code, unit tests, automation and performing code reviews.
• Should have Experience of Social Integration.
• Ready to take complete ownership of multiple products, work alone on project if required  
• Good knowledge in Android services/Framework layer and its debugging
• Experience with version control systems, preferably Git.
• Shipped multiple Android Applications that are currently available in the Google Play Store
• Good knowledge of data structures, algorithms and time/space complexity analysis.

• Good problem solving abilities.

• Ability to communicate well with Product and Engineering Team

• Experience with a start-up would be added advantage.