11+ Go-to-market strategy Jobs in Kolkata | Go-to-market strategy Job openings in Kolkata

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Job Title: Business Development Executive (BDE)

Location: Kolkata

Salary: ₹15,000 – ₹17,000 per month

Job Description:

We are looking for a motivated and result-driven Business Development Executive (BDE) to join our growing team in Kolkata. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and contributing to company growth.

Key Responsibilities:

• Identify and develop new business opportunities through calls, emails, and meetings
• Generate leads and convert prospects into clients
• Maintain and strengthen relationships with existing clients
• Understand client requirements and propose suitable solutions
• Prepare and deliver sales presentations and proposals
• Achieve monthly and quarterly sales targets
• Coordinate with internal teams to ensure smooth service delivery
• Maintain accurate records of sales activities and client interactions

Requirements:

• Graduation in any discipline (MBA in Marketing preferred)
• 0–2 years of experience in business development or sales
• Strong communication and negotiation skills
• Ability to work independently and in a team
• Basic knowledge of MS Office and CRM tools
• Target-oriented and self-motivated attitude

Preferred Skills:

• Experience in B2B/B2C sales
• Good presentation skills
• Willingness to learn and grow in a competitive environment

Benefits:

• Fixed salary: ₹15,000 – ₹17,000 per month
• Performance-based incentives
• Career growth opportunities
• Friendly and professional work environment

We are looking for a Sr Manager- Talent Acquisition for our client which is a Construction Tech start-up backed up by the renowned group.

Roles & responsibilities:
- In this role, you will be responsible for achieving the Company's talent acquisition objectives by sourcing, evaluating and hiring candidates.
- You will work to locate and attract the best and brightest talent to the company.
- You will be leveraging technology and data to make smart business decisions and be the subject of hiring for all levels in the business.
- Stakeholder management
- Plan and implement a Talent Acquisition strategy for the company.
- Design, develop and maintains the recruitment process and metrics
- Identify the skills and competencies required to support current and future business activities
- Utilize recruitment media, job fairs, and e-recruiting tools as required to attract qualified candidates
- Source and evaluate resumes and interview candidates to ensure that their skills and abilities meet the requirements for open positions
- Competition mapping: Identify competition companies and gather key insights about their team structures and profiles
- Builds a quality relationship with internal customers and external recruitment agencies
- Ensure timely delivery of HR processes through the employment lifecycle
- Responsible for smooth pre-boarding & onboarding of all the selected candidates
- Drive assigned HR projects with rigor and accountability

Requirements :
- 10+ years of recruitment experience (IT & Non-IT hiring)
- Master's Degree in HR from a reputed institute
- Planning & Organizing - prioritizes & plans work activities, well organized & methodical approach

- Familiar with a wide variety of sourcing avenues.
- Excellent oral and written communication skills

- Ability to prioritize, multi-task and meet deadlines and targets

Responsibilities:

1. Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads/sales.
2. Manage digital marketing campaigns across multiple channels, including but not limited to social media, email, SEO, SEM, and display advertising.
3. Analyze digital data metrics and campaign performance to optimize strategies and improve ROI.
4. Collaborate with internal teams (such as design, content, and sales) to create compelling digital content aligned with marketing goals.
5. Stay up-to-date with the latest trends and best practices in digital marketing and implement innovative strategies to stay ahead of the competition.
6. Manage and maintain the company's social media presence, including content creation, community engagement, and customer service.
7. Monitor and respond to online reviews and feedback on various platforms to maintain brand reputation.
8. Utilize marketing automation tools and CRM systems to streamline processes and improve efficiency.

Requirements:

1. Proven experience in digital marketing, with a strong understanding of digital marketing concepts and best practices.
2. Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, social media management tools (e.g., Hootsuite, Buffer), and email marketing software (e.g., Mailchimp, HubSpot).
3. Strong analytical skills and the ability to interpret data and metrics to drive informed decisions.
4. Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
5. Creative thinking and problem-solving skills, with a results-oriented mindset.
6. Ability to work independently and as part of a team in a fast-paced environment.
7. Certifications in digital marketing (e.g., Google Ads certification, HubSpot certification) are a plus.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Experience: 4.1-7 years
• Must have Skills: JavaScript ES6, MySQL, RabbitMQ, Redis, Node JS
• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques.
• Strong experience in JavaScript, Express.js, GraphQL
• Strong knowledge of REST, microservices, cloud development and design patterns
• Comfortable using modern tools and platforms such as Docker, Jenkins, Gitlab CI, etc.
• Comfortable using agile methodologies.
• Understanding of different components such as web server, storages, integrations
• Should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

                Dot Net Programming-C# .Net,MS SQL Server,ASP.NET MVC Domain Skills-

                Dot Net Framework,WCF,ASP.NET,ANSI SQL,ADO.NET,.Net Programming-VB .Net, Technology .NET

Stylopay is one of the few companies globally who offer a payment platform, pre- integrated with the payment ecosystem, as a service to businesses. They have global issuance capabilities through partnerships with Issuers in Europe/UK, South East Asia and Middle East, payment processors and KYB/KYC/Risk service providers. IBAN, Wallet and Pre-card card programs are live in geographies across Europe and Asia.
To augment our Operations, we require a resource with experience in generating reports from IT production environment, preferably in financial domain. She/he should have strong problem solving, analytical and communication skills (verbal and written). She/he should be an excellent team player, with ability to work in a global team and with deadlines.