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Job Role: Technical Service Engineer.
Type: Permanent/Fulltime
Location: Hyderabad/Bengaluru/Chennai
Requirement: Immediate joining.
Job Description:
Key Responsibilities
· Installation & Commissioning: Set up printers, MFP’s, POS (Point of Sale) machine, IP and analog cameras, DVRs/NVRs, wire low-voltage circuits, install control panels, motion sensors, and electronic locking hardware and associated hardware (mounts, housing, and power supplies) at project sites.
· Network Integration: Configure printers, MFP’s, POS (Point of Sale) machine, IP addressing, Connect IP cameras to networks, configure PoE switches, routing, switching, port forwarding, and remote access setups so clients can monitor feeds off-site.
· Testing & Troubleshooting: Conduct system health checks, diagnose connectivity or hardware failures, and repair/replace faulty cables, cartridge, cameras, servers or backup batteries.
· Cabling & Infrastructure: Lay and terminate CAT6, fiber optics, and power cables according to industry safety standards.
· Preventive Maintenance: Conduct scheduled service visits to clean equipment, test alarm triggers, and perform software updates.
· Client Support & Training: Understand customer needs, conduct site surveys, and train end-users on how to operate security panels, mobile applications, and monitoring systems, back up, and retrieve footage.
· Documentation: Maintain accurate service logs, test results, and as-built drawings for site handovers.
Core Requirements
· Education: ITI, Diploma, B.E., or B.Tech. in Electronics, Electrical, or IT Engineering or any bachelor degree.
· Experience: Min. 6 months of experience in security surveillance and fire safety systems, printer service, POS( Point of Sale) machine service or as network engineer in relevant field.
· Technical Skills: Deep understanding of TCP/IP, DNS, DHCP, CCTV software (VMS), and hardware components.
· Knowledge of Brands: Familiarity with industry-leading surveillance and ELV (Extra Low Voltage) systems like Hikvision, Dahua, Bosch, and Honeywell.
· Soft Skills: Strong problem-solving abilities and clear customer communication.
· Physical & Environmental Aptitude: Ability to work comfortably at heights, in varying weather, and across multiple physical client sites and a valid driver's license for field travel.
MANDATORY CRITERIA:
- Education: B.Tech / M.Tech in ECE / CSE / IT
- Experience: 10–12 years in hardware board design, system hardware engineering, and full product deployment cycles
- Proven expertise in digital, analog, and power electronic circuit analysis & design
- Strong hands-on experience designing boards with SoCs, FPGAs, CPLDs, and MPSoC architectures
- Deep understanding of signal integrity, EMI/EMC, and high-speed design considerations
- Must have successfully completed at least two hardware product development cycles from high-level design to final deployment
- Ability to independently handle schematic design, design analysis (DC drop, SI), and cross-team design reviews
- Experience in sourcing & procurement of electronic components, PCBs, and mechanical parts for embedded/IoT/industrial hardware
- Strong experience in board bring-up, debugging, issue investigation, and cross-functional triage with firmware/software teams
- Expertise in hardware validation, test planning, test execution, equipment selection, debugging, and report preparation
- Proficiency in Cadence Allegro or Altium EDA tools (mandatory)
- Experience coordinating with layout, mechanical, SI, EMC, manufacturing, and supply chain teams
- Strong understanding of manufacturing services, production pricing models, supply chain, and logistics for electronics/electromechanical components
DESCRIPTION:
COMPANY OVERVIEW:
The company is a semiconductor and embedded system design company with a focus on Embedded, Turnkey ASICs, Mixed Signal IP, Semiconductor & Product Engineering and IoT solutions catering to Aerospace & Defence, Consumer Electronics, Automotive, Medical and Networking & Telecommunications.
REQUIRED SKILLS:
- Extensive experience in hardware board designs and towards multiple product field deployment cycles.
- Strong foundation and expertise in analyzing digital, Analog and power electronic circuits.
- Proficient with SoC, FPGAs, CPLD and MPSOC architecture-based board designs.
- Knowledgeable in signal integrity, EMI/EMC concepts for digital and power electronics.
- Completed at least two project from high-level design to final product level deployment.
- Capable of independently managing product’s schematic, design analysis DC Drop, Signal Integrity, and coordinating reviews with peer of layout, mechanical, SI, and EMC teams.
- Sourcing and procurement of electronic components, PCBs, and mechanical parts for cutting-edge IoT, embedded, and industrial product development.
- Experienced in board bring-up, issue investigation, and triage in collaboration with firmware and software teams.
- Skilled in preparing hardware design documentation, validation test planning, identifying necessary test equipment, test development, execution, debugging, and report preparation.
- Effective communication and interpersonal skills for collaborative work with cross-functional teams, including post-silicon bench validation, BIOS, and driver development/QA.
- Hands-on experience with Cadence Allegro/Altium EDA tools is essential.
- Familiarity with programming and scripting languages like Python and Perl, and experience in test automation is advantageous.
- Should have excellent exposure with coordination of Manufacturing Services, pricing model for production value supply chain & Logistics in electronics and electromechanical components domain.
A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction.
Key Responsibilities:
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.
- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.
- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.
- Collaborate with IT teams to implement new technologies and improve existing systems.
- Provide training and support to users on new software applications and tools.
- Assist in the setup and deployment of new workstations and peripherals.
- Monitor and maintain system performance, applying updates and patches as necessary.
- Document technical procedures and solutions for future reference.
Qualifications:
- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.
- Proven experience in a desktop support role or similar technical support position.
- Strong knowledge of Windows and macOS operating systems, as well as common software applications.
- Familiarity with networking concepts and troubleshooting techniques.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written, with a customer-focused attitude.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.
Position: Lead Gen / Telemarketing Executive
Exp: 0.6 - 3 years.
Identifies prospects by generating leads
Calls prospective customers
Influences customers to buy services and products by following a prepared sales talk to give service and product information a
Completes orders by recording names, addresses, and purchases; referring orders for filling.
Secures information by completing database backups.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.


