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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
React.jsRole Overview
We are looking for a passionate Junior Full Stack Developer with strong expertise in React.js and SharePoint development. The ideal candidate should have hands-on experience building modern web applications, customizing SharePoint solutions, and working with Microsoft technologies.
Azure cloud exposure is preferred as an added advantage.
Key Responsibilities
- Develop modern, responsive, and scalable web applications using React.js
- Build and customize SharePoint Online solutions and components
- Develop reusable frontend components and integrate APIs
- Work with SharePoint Framework (SPFx), lists, libraries, forms, and workflows
- Collaborate with backend developers, QA teams, UI/UX designers, and stakeholders
- Write clean, maintainable, and efficient code following best practices
- Troubleshoot and resolve application issues and performance bottlenecks
- Participate in Agile/Scrum ceremonies and development activities
- Support deployment and maintenance activities
Required Skills
Primary Skills
- Strong hands-on experience in:
- React.js
- JavaScript (ES6+)
- HTML5
- CSS3
- SharePoint Online
- SharePoint Framework (SPFx)
SharePoint Skills
- Experience with:
- SharePoint Lists & Libraries
- Power Automate workflows
- SharePoint customization and administration
- Microsoft 365 ecosystem
Additional/Preferred Skills
- Exposure to Microsoft Azure services
- Basic knowledge of:
- Azure App Services
- Azure Active Directory (Entra ID)
- Azure Functions
- Knowledge of REST APIs and API integration
- Familiarity with Git/version control systems
Preferred Qualifications
- 1–3 years of relevant experience in React and SharePoint development
- Understanding of Agile development methodologies
- Good problem-solving and debugging skills
- Strong communication and collaboration abilities
- Knowledge of Node.js or .NET is an added advantage
Nice to Have
- Experience with TypeScript
- Knowledge of CI/CD pipelines
- Microsoft certifications related to SharePoint or Azure
We Are Hiring – Area Sales Manager
Company: KGISL – Million Genius Coders (MGC)
Sector: B2B
Locations: Palakkad, Thrissur, Kochi, Trivandrum
KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.
Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform
.NET
Angular (2+)KEY RESPONSIBILITIES
- Design, build, and maintain high-performance, reusable, and reliable code.
- Can work solely or as a team player for existing and upcoming projects.
- Ability to work independently and within a team
- Understanding of the Software Development Life cycle.
- Good understanding of object-oriented design principles
SKILLS AND EXPERIENCE
- At least 3 yrs. of experience in .NET Core, Angular & MVC
- At least 3 yrs. of experience in MS SQL Server
- Expert in Angular, Web APIs
- Knowledge of object-oriented programming, SOLID principles, and design patterns
- Excellent problem-solving skills
- Must communicate in English effectively
- Analyze the existing codebase
- Design and implement solutions
Responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software and hardware
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Strategic Activities · Develop the overarching network architecture to enable smooth functioning of all Client's systems across the nation · Design the overall infrastructure strategy for Client, optimizing costs and value delivered · Provide periodic reports to the CDTO and senior leadership on network and infrastructure costs, implementation, adoption, etc. · Design and create policies pertaining to IT Asset Management, audits, service and maintenance of networks, software and hardware · Act as the custodian for all network and infrastructure related policies for the organization · Support team in negotiating competitive pricing for software licensing/purchase, hardware leasing/purchase, etc.; ensure IT assets purchases are within the budget
Infra & Network Architecture · Define, develop, and implement infrastructure optimization and evolution strategy · Identify and develop a strategy to mitigate risk and increase productivity · Develop the organization’s end-user technology vision and translate it into actionable goals · In partnership with IT leadership and cross-functional stakeholders, develop and implement strategic roadmaps for Client's digital architecture · Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly · Identify future challenges in the end-user technology landscape and develop mitigation strategies Network Management · Overlook the management of the infrastructure, connectivity across our airport's network, all airport technology, and several mission-critical business support applications for hassle-free computing · Determine appropriate Network services and solutions for all business divisions · Head and manage the infrastructure network and security operation teams while maintaining the infrastructure and optimizing architecture security Cloud Services Management · Head and manage the infrastructure (System, Cloud) teams and security operation teams while maintaining the infrastructure and optimizing architecture security · Lead transitioning of the enterprise to a collection of shared infrastructure solutions (Azure, GCP and on-premises) including productivity suite, groupware, telephony, network, security-related solutions, and virtual server infrastructure Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new infrastructure transitions are compliant with current applications, commercials involved in their upkeep, and overlook the future need of applications and their upgrades Team Management · Lead the technical team and head collaboration between Business Users and software providers to build infrastructure and network solutions · Support, nurture, and develop the team members’ skills in all infrastructure and network architecture innovation aspects |
- Skills Required for the role
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Strong Leadership capabilities |
Excellent Analytical and Delivery skills |
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Strong interpersonal and communication skills |
Solid understanding of key architecture concerns meeting cross-functional needs |
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Stakeholder management skills |
Strong Problem-Solving approach |
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
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Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
Adobe IllustratorRoles and Responsibilities:
- Designing and producing animation content while collaborating with other artists in a team-focused environment.
- Conceive, layout, and design enticing motion graphics videos for various media.
- Collaborate with Creative Team in designing and creating boards, when required.
- Research and analyze the best design techniques and solutions for creating motion graphics.
- Assist in selecting audio, video, colors, animation, etc. for graphic design.
- Research and analyze the best design techniques and solutions to create motion graphics.
- Assist in designing and creating storyboards.
- Maintain up-to-date knowledge about the latest graphic design techniques.
Requirements:
- Proficient with Adobe suites like After Effects, Premier Pro, Photoshop, and Illustrator.
- 1-6 years of professional experience.
- A clear understanding of visual hierarchy and information design concepts.
- Comfortable with social media and collaboration/project management tools.
- Strong portfolio showcasing his/her design and motion graphics skills.
- Knowledge of Lottie files and Bodymovin is a plus.
Kindly provide the online portfolio videos of the candidates through platforms like Behance or similar alternatives. Please refrain from sharing portfolios in Google Drive format.
- Perform keyword research in coordination with client business objectives to optimize existing content and uncover new opportunities
- Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
- Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific
- Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects
- Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
- Implement link building campaigns in coordination with client SEO goals
- Assist in development and execution of communication/content strategies via social communities in coordination with SEO goals
- Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
- Research and administer social media tools in support of clients’ social media strategy
- Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals
- Monitor and evaluate search results and search performance across the major search channels
- Communication to team and management on project development, timelines, and results
- Work closely with the other team members to meet client goals
Job Type: Full-time
Salary: ₹12,000.00 - ₹15,000.00 per month
We are a decision science organization assisting clients
JavaJava, Springboot, Micro Services is a must
3 to 7 Yrs exp
Temporary WFH
Permanent WFH is also available
React.js
React Native
Redux/Flux
Data Analytics
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