4+ Interactive voice response Jobs in India

Lead SDET/QA Test Automation Engineer – AI Platforms (Agentic AI)

📍 Hyderabad, India | Full-Time | On-site / Hybrid

📈 Experience: 6–10 Years

The Role

We're looking for a hands-on Lead SDET to define and scale quality engineering across our healthcare AI platform.

This is an 80% IC and 20% leadership role, focused on building next-generation testing infrastructure, establishing quality standards, and mentoring engineers.

What You'll Do

Quality Architecture

• Define company-wide quality strategy.
• Architect automation frameworks from the ground up.
• Establish testing standards and engineering practices.

AI Systems Testing

Own validation strategies for:

• LLM Applications
• Voice AI Platforms
• Conversational AI
• Agentic Systems
• Multimodal AI

Build frameworks for:

• Hallucination testing
• Safety testing
• Regression detection
• AI performance measurement

Automation Engineering

Drive testing across:

• APIs
• Databases
• Web Applications
• Mobile Applications
• Distributed Systems
• Performance Engineering

Leadership

• Mentor and guide engineers.
• Drive engineering excellence.
• Influence release and architecture decisions.

What We're Looking For

• 6–10 years in SDET or QA Automation.
• Strong product engineering background.
• Expert-level coding in Python and Java.
• Deep expertise in:
• Selenium
• Playwright
• Appium
• PyTest
• TestNG
• REST Assured
• Strong understanding of:
• Distributed Systems
• System Design
• CI/CD
• SDLC
• STLC
• Experience building automation frameworks from scratch.
• Strong mentoring and technical leadership skills.

Why Join Us?

• Own quality engineering for category-defining AI products.
• Influence engineering strategy and architecture.
• Work on cutting-edge healthcare AI systems.

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

We are looking for a lean MERN Stack developer who is specialized in developing JavaScript-based technologies i.e. MongoDB, ExpressJS, ReactJS, NodeJS. If you have that energy and passion to create impacts, we have the perfect job for you!  Job has flexible or temporary work from home options.

Job Responsibilities-

• Requirement gathering, UML & Database modelling and documentation
• Building interactive consumer data from multiple systems and RESTfully abstract to the UI through a Node.js backend
• Defining code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant and efficient systems.
  
  

Requirements-

• BSc degree in Computer Science or similar relevant field
• Previous working experience as a MERN Stack Developer for 3+ years
• Experience with modern frameworks and design patterns
• In depth knowledge of NodeJS, ExpressJS or Restify
• Experience of implementing applications using Angular or React
• Experience for creating front end applications using HTML5, CSS3 Angular, LESS/SASS
• Hands on experience with JavaScript Development on both client and server-side
• Knowledge of Functional Testing regarding Unit Testing, Integration Testing & End-to-End Testing is required
• Strong knowledge of Testing tools is required with subject to Jest and Enzyme, React Testing Library, Puppeteer (or PhantomJS, Nightmare or Headless Chrome) and Selenium WebDriver
• Rest API development, documentation and testing using tools like Postman
  
  

Knowledge of the following will be considered as an advantage-

• Requirements gathering, modeling, documentation and project management using Visual-paradigm.com
• Javascript based workflow engines and Flow-Based Programming
• Consumer Web Development Experience for High-Traffic, Public Facing web applications,
• Experience with cloud technologies
• Creating secure RESTful-based web services in XML and JSON, JavaScript, JQuery,
• Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
• Converting UI and website designs (.psd, .xd, etc) into react components using Storybook.js and creating test cases with scripts; including documentation and automated visual testing
• React with WordPress Headless CMS using frameworks like Frontity.org
• org for authorization and access control models
• io microfrontend’s architecture framework for highly modular fully flexible applications
• Speech Recognition , voice interface , and other AI functionility
• React native mobile, Electron desktop application conversion
• Heroku Pipelines, Heroku: Browser and UAT, Heroku CI, DevOps tools and processes.