11+ Interactive voice response Jobs in Pune | Interactive voice response Job openings in Pune

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Senior SEO Analyst | Pune, India | 2+ years | Full-time

About GO MO Group

GO MO Group is a tech-enabled digital marketing powerhouse, driving exponential growth

for global B2B brands through data, AI, and bold innovation. Headquartered in Europe, we

are on a purpose-driven mission to reshape how industries lead and create lasting impact.

We’re not here to chase noise—we’re here to build legacy.

We’re investing in people, partnerships, and platforms that can move markets and

mindsets. Are you ready to be part of this transformation?

Role Summary

We are looking for a skilled and analytical Sr. SEO Analyst to join our Digital Marketing

team. You will be responsible for SEO research, strategy, and execution for B2B clients. The

role requires strong analytical thinking, structured execution, and the ability to

communicate insights clearly. A basic working knowledge of GenAI tools to improve

documentation, research, and productivity will be an added advantage.

What You’ll Do

Research & Analysis

● Conduct keyword research aligned to business goals

● Perform technical and SEO audits

● Provide clear, actionable recommendations for client websites

● Use analytics tools to interpret performance and diagnose issues

● Use GenAI tools where applicable to speed up research or documentation

Strategy and Execution

● Build and execute digital marketing strategies that deliver measurable results

● Identify new opportunities for growth and account expansion

Communication and Collaboration

● Coordinate with Client Success Management team on performance, timelines, and strategy

● Discuss tasks and planning with India Project Managers

● Present performance reports and insights to clients

Reporting

● Prepare structured, high-quality performance reports

● Lead client review meetings and present insights clearly

Qualification Criteria

● Minimum 2 years of hands-on SEO experience (mandatory)

● Experience with tools like GA4, Adobe Analytics, Search Console, Ahrefs, SEMrush, GSC

● Experience in setting up tracking with tools like Google Tag Manager

● Ability to use GenAI tools (ChatGPT, Claude or similar) for improving efficiency in research, summaries, or documentation

● Proven experience building and executing Digital Marketing strategies

● GEO and AI search Experience/Knowledge

● Strong analytical mindset

● Strong English communication (verbal + written)

● Bachelor’s degree in any field

Preferred Attributes

● Experience working with international clients

● Skilled in preparing client-facing presentations and presenting to clients

Job Title: ,

Location - Pune (1 Position)

Job Overview:

We are looking for a proactive, creative, and detail-oriented Social Media Executive to manage and execute digital and social media strategies for multiple brands. This role involves content planning, social media management, performance tracking, and campaign observation to build brand presence and drive online engagement across various digital channels.

Key Responsibilities:

Social Media Planning & Strategy

Develop and execute tailored social media strategies aligned with client goals.

Plan monthly content calendars and campaign timelines.

Content Curation & Platform Management

Ideate and curate engaging and brand-relevant content (posts, stories, videos, etc.).

Collaborate with design and content teams to ensure visually appealing creatives.

Manage and oversee social media accounts across platforms like Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Monitor comments, messages, tags, and DMs. Engage meaningfully to foster a positive brand image.

Write caption for social media posts

Analytics & Reporting

Track, measure, and report the performance of content & campaigns using analytics tools.

Generate insights and recommendations for continual improvement.

Provide regular performance reports and insights to clients

Creative Collaboration

Collaborate with other teams to create visually appealing and shareable content & support the execution of social media campaigns and promotions.

Stay up-to-date with the latest social media trends, Competitors’ strategies, best practices and contribute innovative ideas

Ensure creatives adhere to platform guidelines and brand tone.

Provide briefs and client feedback to creative teams.

Client Coordination

Understand client objectives and expectations, ensure timely execution of deliverables, and provide regular updates.

Campaign Support

Support execution of campaigns, seasonal promotions, product launches, and collaborations.

Collaborate with other team members ensuring successful campaign execution & delivering results.

Reporting & Insights

Generate weekly/monthly performance reports.

Analyze data to identify trends and performance gaps.

Provide recommendations for future improvements.

Present insights to internal teams or clients in a structured manner.

Platform Knowledge & Trend Awareness

Stay updated on ad platform changes, policy updates, and new features.

Explore beta features for more engagement

Experiment with new content formats and platform features to boost reach and engagement.

Apply learnings to improve ideation and performance.

Required Skills -

1-1.5yrs experience in Social Media Management

Knowledge of social media platforms and their respective algorithms

Proficiency in social media management tools

Strong copywriting and content creation skills

Experience of digital advertising and campaign management

Excellent verbal and written communication skills

Ability to work in a fast-paced environment and manage multiple client projects simultaneously

Experience in canva for Graphic & Reel creation is a plus

Immediate Opening No. of Position - 1

Salary - 20K + (Based on experience) In Office position

At HM Ad-World Pvt. Ltd., we pride ourselves on delivering exceptional results for our clients. If you're passionate about social media, have a flair for creativity, and thrive in a collaborative environment, we encourage you to apply for this exciting position. Join our team and help shape the digital presence of diverse brands across multiple industries.

Job Description

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Marketing Engineer: 

Number of Positions: 01                  

Education Required:  BE Mechanical, MBA Operation

Experience: 5Years & Above             

Salary: negotiate at the time of interview

Notice Period: Immediate joiner can be preferred

Background required for Manufacturing of Head Exchanger, pressure vessel & Heavy fabrication Industries.

 Job Description:

1. Build customer relations

2. Marketing and Business development

3. Negotiate contracts

4. Handling customer audits and visits

5. Submitting and negotiating tenders

6. Strong technical knowledge in the field

7. One point contact with customer

8. Project management - responsible for the project, right from receipt of PO to dispatch

9. Monitoring, coordinating, troubleshooting, giving appropriate solutions or bringing together people to arrive at a solution

THE IDEAL CANDIDATE WILL

• Engage with executive level stakeholders from client's team to translate business problems to high level solution approach
• Partner closely with practice, and technical teams to craft well-structured comprehensive proposals/ RFP responses clearly highlighting Tredence’s competitive strengths relevant to Client's selection criteria
• Actively explore the client’s business and formulate solution ideas that can improve process efficiency and cut cost, or achieve growth/revenue/profitability targets faster
• Work hands-on across various MLOps problems and provide thought leadership
• Grow and manage large teams with diverse skillsets
• Collaborate, coach, and learn with a growing team of experienced Machine Learning Engineers and Data Scientists

ELIGIBILITY CRITERIA

• BE/BTech/MTech (Specialization/courses in ML/DS)
• At-least 7+ years of Consulting services delivery experience
• Very strong problem-solving skills & work ethics
• Possesses strong analytical/logical thinking, storyboarding and executive communication skills
• 5+ years of experience in Python/R, SQL
• 5+ years of experience in NLP algorithms, Regression & Classification Modelling, Time Series Forecasting
• Hands on work experience in DevOps
• Should have good knowledge in different deployment type like PaaS, SaaS, IaaS
• Exposure on cloud technologies like Azure, AWS or GCP
• Knowledge in python and packages for data analysis (scikit-learn, scipy, numpy, pandas, matplotlib).
• Knowledge of Deep Learning frameworks: Keras, Tensorflow, PyTorch, etc
• Experience with one or more Container-ecosystem (Docker, Kubernetes)
• Experience in building orchestration pipeline to convert plain python models into a deployable API/RESTful endpoint.
• Good understanding of OOP & Data Structures concepts

Nice to Have:

• Exposure to deployment strategies like: Blue/Green, Canary, AB Testing, Multi-arm Bandit
• Experience in Helm is a plus
• Strong understanding of data infrastructure, data warehouse, or data engineering

You can expect to –

• Work with world’ biggest retailers and help them solve some of their most critical problems. Tredence is a preferred analytics vendor for some of the largest Retailers across the globe
• Create multi-million Dollar business opportunities by leveraging impact mindset, cutting edge solutions and industry best practices.
• Work in a diverse environment that keeps evolving
• Hone your entrepreneurial skills as you contribute to growth of the organization

Opportunity

Create creative interactions for our app products and their marketing channels. As a Motion Designer, you are detail-oriented and understand how form influences function, can weave motion into interaction design, and simplify complexity. It’s your job to apply your passion for animation to simplify complex interactions and solve challenging design problems.

What you will do:

• Design and create enticing motion graphics for video deliverables (corporate videos, explainer videos, websites, marketing demos, etc.)
• Prepare storyboard for motion graphic project.
• Assist in selecting audio, video, colors, animation, etc for graphic design.
• Edit raw video footage and add effects/elements to enhance motion graphics.
• Research and analyse best design techniques and solutions to create motion graphics.
• Maintain up-to-date knowledge about the latest graphic design techniques.
• Ensure compliance with company guidelines and design standards.

Experience Range: 

Proven 3-4  years of work experience as a Motion Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Portfolio of work demonstrating command of Motion Design.
• Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined output in a short time.
• Self-learning, able to learn new tools quickly and work in a fast evolving environment.
• Proficient in Adobe Illustrator, After effects, Premiere and Animate.
• BS/MS in Motion Design/ Visual Design/ Graphic Design is a plus.
• Experience with 3D graphics and animations is a plus.

Desired Candidate Profile

Numerator is a data and technology company reinventing market research. Headquartered in Chicago, IL, Numerator has 1,600 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change.  The majority of Fortune 100 companies are Numerator clients. 

Job Description

What We Do and How?

We are a market research company, revolutionizing how it's done! We mix fast paced development and unique approaches to bring best practices and strategy to our technology. Our tech stack is deep, leveraging several languages and frameworks including Python, C#, Java, Kotlin, React, Angular, and Django among others. Our engineering hurdles sit at the intersection of technologies ranging from mobile, computer vision and crowdsourcing, to machine learning and big data analytics.

Our Team

From San Francisco to Chicago to Ottawa, our R&D team is comprised of talented individuals spanning across a robust tech stack. The R&D team is comprised of product, data analytics, engineers across Front End, Back End, DevOps, Business Intelligence, ETL, Data Science, Mobile Apps, and much more. Across these different groups we work towards one common goal: To build products into efficient and seamless user experiences that help our clients succeed.

About the Role

We’re looking for a well-rounded and passionate Full Stack Software Developer to join our team in creating an amazing client experience. If you’re interested in working on all layers of a system from developing new UI controls to creating flexible and scalable data architectures with the latest technologies and tools then Numerator is for you.

This person should be self-motivated. We’re not big on constant oversight and micromanagement. We’re looking for software engineers that can take a task, get clarity as needed, and run with it to produce well-designed quality code. You need to love to code and care about quality and design.

We understand that iteration is important to good design and development. We need a person who can take iterative steps toward delivering a solution. Working with the business the entire way to stay on target and deliver amazing results.

Skills & Requirements

• Minimum 4+ years of relevant experience in Ruby
• Demonstrated experience working on application development projects and test-driven development
• A strong engineer with excellent Ruby experience working with Ruby on Rails
• Experience with Javascript and related frameworks -- Backbone, Angular, React, etc
• Experience with SQL databases – Elasticsearch is a plus
• Experience with REST services and API design
• Knowledge of unit & integration testing
• Knowledge of agile development process
• Experience with version control systems (Git, Subversion etc.)

Having experience in any of the following would be a valuable asset:

•  Experience working with AWS
• Experience working with Node.js
• Basic understanding of the HTTP protocol
• Knowledge of business rules engines
• Programming experience on Unix based infrastructure

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

              Job location: Pune 

              Shift Time- 02pm-11pm 

• Seven years of relevant software development experience
• 3 or more years using data interchange methods, including XML, JSON, RESTful, and SOAP
• 4 or more years of experience developing software in Java, Python that interacts with relational databases
• Two or more years of experience with HTML, HTML5, CSS, JavaScript, and mobile development
• Two or more years of business and systems analysis experience
• Understanding/leveraging Machine Learning algorithms for Projects is a big plus
• Minimum one year of experience in ReactJS/NodeJS.
• Experience working in Projects with Agile principles and methodologies like Scrum Full stack development experience