11+ Issue resolution Jobs in Mumbai | Issue resolution Job openings in Mumbai

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

Job Summary

We are looking for an Information Security & Compliance Officer to own and drive information security governance, risk management, audit readiness, compliance execution, and cybersecurity coordination.

The person will maintain compliance readiness across ISO 27001, PCI DSS, DL-SAR, CICRA, bank/partner audits, RBI requirements, Digital Lending Guidelines, and data protection requirements, while supporting readiness for ISO 27701, SOC 2 Type 2, DPDP, and other future compliance needs.

Responsibilities

·      Own and drive information security governance, risk management, compliance, and audit readiness.

·      Manage the audit and compliance calendar, including bank audits, regulatory reviews, partner reviews, security questionnaires, and external assessments.

·      Maintain audit and compliance readiness for ISO 27001, PCI DSS, DL-SAR, CICRA, RBI Cyber Security Framework, Digital Lending Guidelines, DPDP/data privacy, and other applicable requirements.

·      Maintain policies, procedures, risk registers, audit evidence, compliance trackers, security documentation, and closure reports.

·      Conduct and coordinate internal reviews for access control, privileged access, policy compliance, vendor security, cloud security, and security configurations.

·      Coordinate VAPT, source code reviews, cloud security reviews, configuration reviews, SAST/DAST activities, and remediation tracking.

·      Work with Technology, DevOps, IT, Compliance, HR/Admin, vendors, and business teams to close vulnerabilities, audit findings, security gaps, incidents, and risks.

·      Own and drive security incident response execution, including escalation coordination, RCA tracking, corrective actions, evidence documentation, closure reports, and periodic drills.

Required Skills

·      Good understanding of information security, GRC, IT risk, audits, compliance, and cybersecurity controls.

·      Working knowledge of application security, API security, cloud security, IAM, vulnerability management, incident response, secure SDLC, and vendor security.

·      Understanding of ISO 27001, PCI DSS, RBI Cyber Security Framework, Digital Lending Guidelines, banking/fintech requirements, and data protection requirements.

·      Ability to assess technical security risks, define controls, and coordinate remediation with technical teams.

·      Strong audit handling, evidence management, documentation, communication, follow-up, and ownership.

·      Ability to work independently with auditors, banks, vendors, technical teams, and business stakeholders.

Required Qualification

·      3–8 years of experience in information security, GRC, IT risk, cybersecurity coordination, audit, or compliance.

·      Experience handling bank audits, regulatory audits, ISO 27001, PCI DSS, VAPT coordination, access reviews, risk registers, audit evidence, and remediation tracking is preferred.

·      Experience in fintech, banking, NBFC, payments, lending, or regulated technology environments is preferred.

·      Bachelor’s degree in Computer Science, IT, Information Security, or a related field.

Relevant certification preferred, such as ISO 27001 LA/LI, CISA, CISM, PCI DSS, ISO 27701, Security+, CEH, or equivalent.

About Mple.ai

Mple.ai is an AI-powered sales training platform that helps enterprises deliver scalable, measurable, and impactful learning through interactive role-plays and AI-driven evaluations.

Our platform enables organizations to design custom simulations or leverage ready-to-use templates, making training more relevant and effective. With Mple.ai, companies can streamline onboarding, enhance communication, and empower their teams to sell smarter and faster.

Role: Business Development Manager

Key Responsibilities:

• Generate and identify new business opportunities and potential clients.
• Reach out to prospects through calls, emails, and LinkedIn outreach.
• Assist in client meetings, demos, and product presentations.
• Conduct market research and prepare regular sales reports.
• Collaborate with the marketing team to refine outreach strategies.
• Gather and share client feedback with product teams to enhance the platform.

Who You Are:

• 1–4 years of professional experience (freshers with strong interest in sales may apply).
• Passionate about sales, SaaS, and AI technologies.
• Strong communication and presentation skills.
• Proactive, eager to learn, and thrive in a fast-paced startup environment.
• Bachelor’s degree in Business, Marketing, or a related field.

Why Join Us:

• Work directly with the Founder’s Office for hands-on learning and mentorship.
• Gain end-to-end exposure to the sales process in a growing SaaS startup.
• Build a career in sales, customer success, and AI-driven technology.
• Be part of a dynamic, high-impact, and no-bureaucracy culture.

Other Details:

📍 Location: Mulund, Mumbai

🏢 Mode: Onsite

🗓 Work Week: Monday–Friday

💼 Type: Full-time

💡 Experience: 1–4years

About Us

Dolat Capital is a multi-strategy quantitative trading firm specializing in high-frequency and fully automated trading systems across global markets. We build proprietary algorithms using advanced mathematical, statistical, and computational techniques.

We are looking for an Experienced Quantitative Researcher to develop, test, and optimize quantitative trading strategies—primarily for APAC markets. The ideal candidate brings strong mathematical thinking, hands-on trading experience, and a track record of building profitable models.

Key Responsibilities

• Research, design & develop quantitative trading strategies
• Analyse large datasets and build predictive models / regression models
• Implement models in Python / C++ / Matlab
• Monitor, execute, and improve existing trading strategies
• Collaborate closely with traders, developers, and researchers
• Optimize trading systems, reduce latency, and enhance execution
• Identify new trading opportunities across listed products
• Oversee and manage risk for options, equities, futures, and other instruments

Required Skills & Experience

• Minimum 3+ years experience on a high-volume equities, futures, options, or market-making desk
• Strong background in Statistics, Mathematics, Physics, or related field (PhD)
• Proven track record of profitable real-world trading strategies
• Strong programming experience: C++, Python, R, Matlab
• Experience with automated trading systems and exchange protocols
• Ability to work in a fast-paced, high-pressure trading environment
• Excellent analytical skills, precision, and attention to detail

• Must have 3+ years of hands-on experience in web development using core PHP,Wordpress, CodeIgniter etc
• Must have hands-on experience in front-end using JavaScript (ES6+), HTML, CSS etc.
• Must have experience with design patters such as RESTful, AJAX, and jQuery
• Experience in building responsive web pages
• Proficient understanding of code versioning tools, such as Git
• Should have working knowledge of MySQL database system
• Should have basic programming skills using object-oriented programming (OOP) languages with in-depth knowledge of common APIs and data structures

• Write well designed, testable, efficient quality code.
• Ensure designs are in compliance with specifications.
• Developing and implementing strong algorithms/techniques for solving problems in a
• Frameworks are good, but you should be able to function without them.
• Test and deploy applications and systems.
• Revise, update, refactor, debug code and improve existing software.

Requirements:

• 3 -7 years of software development experience.
• Good grasp on programming fundamentals including OOP, Design Patterns and Data Structures.
• Excellent analytical, logical and problem-solving skills.
• Software Development Engineer.
• Good understanding of complexities involved in designing/developing large scale systems.
• Strong system design skills.
• Experience in technologies like Elasticsearch, Redis, Kafka etc.
• Good knowledge of relational and NoSQL databases.
• Familiarity with common machine learning algorithms. In-depth knowledge is a plus.
• Experience of working with big data technologies like Hadoop, Spark, Hive is a big plus.
• Ability to understand business requirements and take ownership of the work.
• Exhibit passion and enthusiasm for building and maintaining large scale platforms.

Medical content writer

Salary: 5-9 LPA

About ZenOnco.io:

https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).

To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.

We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.

We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.

Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction

Role and responsibility:

Acts as Lead Medical Writer and performs competently on straightforward projects, with guidance from senior staff as required. Takes responsibility for preparation of assigned documents to a high standard, working in accordance with Quintiles SOPs and the customer’s requirements. Identifies project needs, tracks project timelines and implements client requests with senior review.

• Participates in both internal and external project team meetings and liaises directly with the customer on medical writing issues, as appropriate and with senior support as needed.
• Arranges appropriate internal review of assigned documents and takes responsibility for on-time delivery.
• May perform QC review of documents or parts of documents prepared by more senior staff.
• Takes responsibility for managing day-to-day workload for assigned tasks and projects, in collaboration with senior staff.
• Keeps abreast of current data, trends, medical writing/regulatory knowledge, developments and advances in area of drug development/medical writing.
• Complies with Company SOPs and participates in the implementation of new SOPs.

Required knowledge, skills, and abilities:

Excellent standard of written English, and ability to communicate fluently and effectively in English, both in writing and verbally.

• Familiarity with the structural and content requirements of clinical study reports, protocols, and similar documents.
• Ability to integrate, interpret, and summarize data from a variety of sources in a clear and concise manner.
• Competence in completing a good first draft clinical study report in a routine therapeutic area within a reasonable timeframe with limited guidance.
• Good understanding of common statistical methods used in clinical trials and interpretation of their results.
• Ability to give a simple presentation to a project team and/or customer, e.g. on Medical Writing processes.
• Ability to identify inconsistencies and deficiencies in statistical output.
• Coordinate with various technical professionals to gather, organize and compile information on new products or processes
• Go through medical topics and assist physicians in writing research related articles and reviews
• Assist in preparing press releases, training material and marketing content
• Write articles and reports on research discoveries connected to health and medical fields
• Communicate complex medical information in a succinct way
• Work with clinical researchers in the development of research protocols
• Participate in the preparation of various clinical research and regulatory documents
• Prepare annual reports, brochures, abstracts and presentations
• Prepare training materials and eLearning content according to the needs of the audience
• Make sure all applicable guidelines and regulations are followed
• Stay up to date on current industry practices and regulations
• Knowledge of regulations relevant to medical writing

Education and Experience:

Bachelor’s or Master’s degree in a life science-related discipline, plus at least 4 years+ experience as a medical writer within a pharmaceutical environment; or equivalent combination of education, training and experience.

You will get:

• Some of the best people to work with (founders are IIM graduates and investment banker)
• An opportunity to make a difference in the lives of millions of cancer patients across the globe
• A great learning environment and opportunity to grow

 Job Description: Senior Software Engineer- Embedded Systems

Videogram is looking for Software Engineer in Embedded Systems who will be responsible for designing the embedded systems and installing them in machines and tools. You will be playing an important role in our software team who will be responsible to design and develop the software that controls the processor (micro-controllers and digital signal processors) of the machine. You come with a role as a professional Embedded System Software Engineer to execute a complete embedded software development lifecycle.

Responsibilities:

• Design and implement software of embedded devices and systems from requirements to production and commercial deployment. Responsible for the complete embedded software development lifecycle
• Design, develop, code, test, and debug system software
• Coordinate with the engineers from other disciplines to develop the end product of the requisite standards
• Customize the software to suit the needs of the product nature and expected functioning
• Debug the system to remove the anomalies and inconsistencies

Requirements:

• Candidates require a bachelor's degree in computer science, electrical engineering, software development, embedded software, etc. 
• The candidate should be an undergraduate in Computer Science or a relevant field
• Hands-on experience in C++11 or later programming languages
• Knowledge of GIT Version control
• Experience in doing bare metal or RTOS development
• Hands-on experience in developing the code in Linux
• They require exceptional programming skills and competence in using software tools. 
• Knowledge of operating systems and of the interaction between hardware/software is important for this profile. 
• The attributes of problem-solving ability, analytical skills, proactive behavior, and an adaptable approach are important in this position. 
• This discipline of engineering provides scope for creative minds and poses challenges to perform quality work.
• Scripting in Python & Bash is an add-on
• Experience in any of the following technologies:

           UART | SPI | I2C |MIPI DSI |Display Port | Low-Level Sata

Additional/ Desirable Interests:

• Personal interest in videography/ photography and audio production
• Experience working programmatically with videos/ images/ audio
• Exposure to low-level details of any video/ image codecs
• Exposure to movie container file formats especially QuickTime/mp4
• Working knowledge of exFAT file system