11+ Issue resolution Jobs in Pune | Issue resolution Job openings in Pune

Who we are:

MangoApps is a modern, cloud-based platform that unifies content, communication, training, and operations for the entire organization in one single platform. Unlike tens of point solutions, our integrated approach provides a unified employee experience that saves time and company costs.

As large enterprises invest in MangoApps, we need strategic and high-energy techno-functional talent, who will create, develop, and maintain one-on-one relationships with our enterprise customers. In this role, you will be responsible for onboarding large enterprise accounts on to MangoApps platform. Driving ongoing implementation and providing world class support would be one of your key KRA's. You will also partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for these customers.

The Opportunity:

• You will be an expert on MangoApps platform driving the end-to-end implementation to meet the customer technical and business requirements. You will also serve as the primary point of contact for the customer, managing customer expectations and ensuring high-level customer satisfaction.
• You will work like a Forward Deployed Engineer (FDE), with an ability to work directly in customer environments to diagnose, troubleshoot, and implement solutions in close to real time by collaborating closely with Engineering, DevOps, QA and Product teams.
• You will translate customer-specific requirements into scalable product improvements and engineering inputs.
• You will participate in project-based, architectural and design discussions to ensure solutions are optimal for customers. You will ensure timely response and resolution to technical and product related incidents.
• You are expected to own support escalations and investigate technical issues and coordinate with engineering and product teams to diagnose problems and take corrective actions for customers.
• Conducting regular status calls and business reviews would be part of your responsibilities as a TAM on the Mango team. You will assess the health of the account by identifying risks and preparing risk mitigation plans to avoid and minimize churn.
• You will proactively update customers about product enhancements, upgrade and ensure necessary action to maintain availability and customer satisfaction.
• You will be responsible for enabling our customers with sound product knowledge. You will be conducting live training sessions for customers in onboarding phase.

What makes you a great fit for our team:

• 5+ years of experience leading technical implementations and ongoing technical relationships requiring ownership and execution of complex, client-facing enterprise projects with senior internal and external stakeholders.
• Effective communication skills including active listening skills, understanding non-verbal signs (even over zoom! ) storytelling and rapport building. Strong exposure with handling US customers.
• Strong customer orientation with an eagerness and ability to tune, tweak and improve a rapidly evolving client engagement process.
• Solid Understanding of Cloud & SaaS Architecture, with Working knowledge of: Cloud environments (AWS/Azure/GCP basics) and System integrations, authentication (SSO, APIs).
• Strong Hands-On Technical Debugging skills with ability to diagnose and troubleshoot issues in live customer environments working with APIs, logs, integrations and cloud environments. You should be adept at Breaking down complex issues, Identify root cause (not just symptoms) and propose practical, implementable fixes.
• Excellent problem-solving skills with an ability to manage multiple, complex, high-priority tasks, and situations across multiple accounts.
• Strong conflict resolution and negotiation skills with a sense of urgency in driving to closure escalations and open technical issues.
• Highly efficient team player, with the ability to work independently to juggle multiple priorities in a fast-paced and fluid environment.
• You thrive in a fast-paced and dynamic environment and are a self-starter who gets things across the finish line.
• Ability to curate training contents and presentations for Product training sessions.
• Prior experience in architecting, developing and seeding customer facing intranets with high value content to drive user adoption is highly desirable.

Why work with us:

• We take delight in what we do, and it shows in the products we offer and ratings of our products by leading industry analysts like IDC, Forrester and Gartner OR independent sites like Capterra

• Be part of the team that has a great product-market fit, solving some of the most relevant communication and collaboration challenges faced by big and small organizations across the globe.

• MangoApps is highly collaborative place and careers at MangoApps come with a lot of growth and learning opportunities. If you're looking to make an impact, MangoApps is the place for you.

• We focus on getting things done and know how to have fun while we do them. We have a team that brings creativity, energy, and excellence to every engagement.

• A workplace that was listed as one of the top 51 Dream Companies to work for by World HRD Congress in 2019

• As a group, we are flat and treat everyone the same.

Benefits:

We are a young organization and growing fast. Along with the fantastic workplace culture that helps you meet your career aspirations, we provide some comprehensive benefits.

• Comprehensive Health Insurance for Family (Including Parents) with no riders attached.
• Accident Insurance for each employee.

About You:

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.
• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.
• Entrepreneurial: You thrive in a fast-paced, changing environment and you're excited by the chance to play a large role.
• Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
• Thrive in a start-up mentality with a whatever it takes attitude.

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

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Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) -B2B SaaS Product companies

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

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Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

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Mandatory (Education): Engineering graduate

Hiring AI ML Engineer

Exp : 8 - 11 yrs

Edu : BE/B.Tech/MCA

Work Location : Pune

Skills :

Experience with MLOps processes and tools.

Experience with SQL, Databricks, MLFlow and PowerBI/Tableau.

Hands-on experience with MLOps tools and cloud ML platforms such as MLflow, Databricks, Azure ML, or equivalent.

Strong SQL and data analysis skills for validation, troubleshooting, monitoring, and reporting.

Experience with model lifecycle management, including model registry, versioning, lineage, reproducibility, deployment tracking, and monitoring.

Familiarity with dashboards and alerting tools such as Power BI, Tableau, Databricks SQL dashboards, or equivalent.

Working knowledge of Git, CI/CD, scripting, and production support practices would be advantageous.

Company Overview 

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: Redefining Prospecting in the Modern Sales Era

Backed by a $40 million Series A funding from leading Korean & US VCs, Redrob is building the next frontier in global outbound sales. We’re not just another database—we’re a platform designed to eliminate the chaos of traditional prospecting. In a world where sales leaders chase meetings and deals through outdated CRMs, fragmented tools, and costly lead-gen platforms, Redrob provides a unified solution that brings everything under one roof.

Inspired by the breakthroughs of Salesforce, LinkedIn, and HubSpot, we’re creating a future where anyone, not just enterprise giants, can access real-time, high-quality data on 700 M+ decision-makers, all in just a few clicks.

At Redrob, we believe the way businesses find and engage prospects is broken. Sales teams deserve better than recycled data, clunky workflows, and opaque credit-based systems. That’s why we’ve built a seamless engine for:

• Precision prospecting
• Intent-based targeting
• Data enrichment from 16+ premium sources
• AI-driven workflows to book more meetings, faster

We’re not just streamlining outbound—we’re making it smarter, scalable, and accessible. Whether you’re an ambitious startup or a scaled SaaS company, Redrob is your growth copilot for unlocking warm conversations with the right people, globally.

EXPERIENCE

Duties you'll be entrusted with:

• Develop and execute scalable APIs and applications using the Node.js or Nest.js framework
• Writing efficient, reusable, testable, and scalable code.
• Understanding, analyzing, and implementing – Business needs, feature modification requests, and conversion into software components
• Integration of user-oriented elements into different applications, data storage solutions
• Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
• Designing and implementing – High availability and low latency applications, data protection and security features
• Performance tuning and automation of applications and enhancing the functionalities of current software systems.
• Keeping abreast with the latest technology and trends.

Expectations from you:

Basic Requirements

• Minimum qualification: Bachelor’s degree or more in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
• Experience with Cloud platforms (AWS, Azure, GCP).
• Strong understanding of monitoring, logging, and observability practices.
• Experience with event-driven architectures (e.g., Kafka, RabbitMQ).
• Expertise in designing, implementing, and optimizing Elasticsearch.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Expertise in Event driven architecture.
• Experience in Integrating Generative AI APIs.
• Working experience in high user concurrency.
• Experience in scaled databases for handling millions of records - indexing, retrieval, etc.,

Technical Skills

• Demonstrable experience in web application development with expertise in Node.js or Nest.js.
• Knowledge of database technologies and agile development methodologies.
• Experience working with databases, such as MySQL or MongoDB.
• Familiarity with web development frameworks, such as Express.js.
• Understanding of microservices architecture and DevOps principles.
• Well-versed with AWS and serverless architecture.

Soft Skills

• A quick and critical thinker with the ability to come up with a number of ideas about a topic and bring fresh and innovative ideas to the table to enhance the visual impact of our content.
• Potential to apply innovative and exciting ideas, concepts, and technologies.
• Stay up-to-date with the latest design trends, animation techniques, and software advancements.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

THRIVE

Some of the extensive benefits of being part of our team:

• We offer skill enhancement and educational reimbursement opportunities to help you further develop your expertise.
• The Member Reward Program provides an opportunity for you to earn up to INR 85,000 as an annual Performance Bonus.
• The McKinley Cares Program has a wide range of benefits:
• The wellness program covers sessions for mental wellness, and fitness and offers health insurance.
• In-house benefits have a referral bonus window and sponsored social functions.
• An Expanded Leave Basket including paid Maternity and Paternity Leaves and rejuvenation Leaves apart from the regular 20 leaves per annum. 
• Our Family Support benefits not only include maternity and paternity leaves but also extend to provide childcare benefits.
• In addition to the retention bonus, our McKinley Retention Benefits program also includes a Leave Travel Allowance program.
• We also offer an exclusive McKinley Loan Program designed to assist our employees during challenging times and alleviate financial burdens.

Job Summary:

We are seeking a skilled Python Developer with a strong foundation in Artificial Intelligence and Machine Learning. You will be responsible for designing, developing, and deploying intelligent systems that leverage large datasets and cutting-edge ML algorithms to solve real-world problems.

Key Responsibilities:

• Design and implement machine learning models using Python and libraries like TensorFlow, PyTorch, or Scikit-learn.
• Perform data preprocessing, feature engineering, and exploratory data analysis.
• Develop APIs and integrate ML models into production systems using frameworks like Flask or FastAPI.
• Collaborate with data scientists, DevOps engineers, and backend teams to deliver scalable AI solutions.
• Optimize model performance and ensure robustness in real-time environments.
• Maintain clear documentation of code, models, and processes.

Required Skills:

• Proficiency in Python and ML libraries (NumPy, Pandas, Scikit-learn, TensorFlow, PyTorch).
• Strong understanding of ML algorithms (classification, regression, clustering, deep learning).
• Experience with data pipeline tools (e.g., Airflow, Spark) and cloud platforms (AWS, Azure, or GCP).
• Familiarity with containerization (Docker, Kubernetes) and CI/CD practices.
• Solid grasp of RESTful API development and integration.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
• 2–5 years of experience in Python development with a focus on AI/ML.
• Exposure to MLOps practices and model monitoring tools.

Experience: 2-5 Years

Must-Have: .Net Core + Angular 9+,Good Communication

Key Responsibilities and Accountabilities

• Experience in handling business requirements independently from technical and functional perspective.
• Responsible & accountable for execution end-2-end projects / part of Project or change requests and defects.
• Resolve technical issue faced for module handled and by the developers.
• Execution of project according to project plan, resolving day-to-day challenges of with the IT development life cycle.
• Always confirm to documentation, coding, and quality standards as defined.
• Prepare for and support user acceptance testing.
• Prepare all necessary documentation and processes to enable support of the systems.
• Effective Communication with internal and external customers, supervisors and management.

Job Description: Hiring for Real Estate Rental Division - AZURO - Sales Manager

* Team Handling Role (Must have previous experience)

* Onboarding customers to the rental properties

* Finding tenants to the owner

* Take Care of property management and services

* Generate leads and fix appointments with customers

* Visit the property and explain about property to the customer, also convince the customer to onboard our property

Qualification - Graduation Must 60% scored

Total Sales Experience - 4 to 5 years

Relevant Experience Compulsory

CTC - Upto 5.00 LPA

Job Location - Multiple (Bangalore, Pune, Gurgaon, Mumbai, Delhi, Hyderabad)

Please contact and share your updated resume on below coordinates.

8 nine 7 one 9 six 8 one 9 one
sarita dot kumari at squareyards dot co dot in

Web Developer Angular, Dot Net Core, MVC 4.0

• Do you love working on web technologies such as Angular, Dot Net Core, MVC 4.0
• Are you passionate about developing best in class software solutions?

Come Join US!

We at Force Intellect are committed to helping SMEs grow. We have designed & developed Spectrum ERP and eProcurement Solution to make SMEs efficient, agile. We are dedicated to continuous improvement in our product and provide rich features and functionalities.

As a Web Developer, you should have a minimum of 2-3 years of experience in full life cycle software development.

You will be primarily responsible for:

• Providing innovative and cutting edge technical solutions to solve business problems
• Developing New Features & Functionality of Spectrum ERP & eProcurement Software

You should have strong technical knowledge of:

• Angular 5 & higher
• Dot Net Core, MVC 4.0
• HTML, CSS, Javascript
• Object-Oriented Principles
• SQL Server - Database Development, Stored Procedures, Functions, Queries
• Debugging skills on Developer Tools

What you will achieve during this assignment

• Work on emerging & cutting edge technologies
• Provide technical solutions to solve complex business problems
• Develop highly Robust, Scalable, Enterprise Applications

Work from Home Option is available

Company Profile

Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.

Visit https://www.forceintellect.com/">https://www.forceintellect.com/for more details.