11+ Loyalty program Jobs in Mumbai | Loyalty program Job openings in Mumbai

Valuedesign Services Pvt Ltd

Valuedesign is a leading provider of customized prepaid, gift card, and loyalty solutions, empowering businesses to engage with customers and strengthen their brands. The company is publicly listed in Japan and operates in multiple countries, including India. Valuedesign offers a wide range of solutions featured in top banks' rewards catalogues and coalition loyalty programs , reaching over 100,000 stores and working with 1,000+ brands.

·       Job Title: Enterprise Business Development Manager

·       Role Description

This is a full-time on-site role for an Enterprise Sales Manager located in Mumbai (Mulund West). The role involves conducting sales presentations, account management, lead generation, sales operations, and driving sales growth through strategic sales initiatives.

·     Job Description

• The person will own sales, revenue numbers & should have a track record of delivering on same.
• Take ownership of and drive business relationships with large/Medium corporate enterprises from generating Sales Lead, Leading Client thru Sales Cycle, Negotiating & Closing cases.
• Be able to directly interact & maintains sustainable relationships with the appropriate customer's key decision-makers (levels: CEO/CMO/CTO)
• Have worked extensively in solution selling.
• Develop strategies and business plans for meeting growth and revenue milestones
• Qualify opportunities and build business pipeline
• Understand customer problems and work with technical team to build solutions.
• Develop and execute strategies to drive business in new and existing markets
• Enable success through relationship management, cross-functional planning, and analytical insights and support
• Support to develop and executes the agreed customer strategy
• Support the account business targets and is responsible for the achievement of the same.
• Support to develop a strategic partnership/alliance partner to drive mutually beneficial revenue opportunities

·     Desired Candidate

• 5-8 years’ Experience of services selling like Solution Selling, Gift Cards Platforms, Loyalty Programs or Software services, IT Solutions/ Software (SaaS)
• Track record of meeting the target numbers from year-on-year
• Significant experience with face-to-face presentations to executive level decision makers
• Show consistent success with a maintaining and building client relationships within an enterprise account base
• Experience creating and developing long-term client relationships
• Evidence of high performance, entrepreneurial spirit and team player
• Graduate, MBA in Sales/ Marketing will be an advantage
• Excellent communication in English and local language
• Ready to work as an Individual Contributor and travel across the required region.

• Install, test, and ensure proper functionality of new products.

• Develop process improvements to optimize equipment and material use, maximizing production.

• Identify unsafe operations and report them to the Manager.

• Establish safety procedures and environmental regulations for employees.

• Provide engineering support for production and maintenance to ensure maximum production efficiency.

• Perform maintenance tasks and offer customer support.

• Diagnose product issues and implement solutions for repairs.

• Write service reports after diagnostics.

• Respond to service requests and repair products as needed.

• Travel for on-site service as required.

• Develop best practices to improve production capacity, quality, and reliability.

• Investigate problems, analyze root causes, and derive solutions.

• Completing tasks assigned by the reporting manager

Skills & Qualifications:

• Diploma/ITI in Mechanical Engineering, Fitter, Turner (mandatory)

• 1 year of experience or apprenticeship experience in a relevant field.

• south Indian language proficiency or at least good English communication skills for effective communication with South India-based clients.

• Ability to work flexible hours and travel as needed

• Proficiency in MS Office

• Strong skills in equipment installation, repair, testing, and troubleshooting

• Excellent analytical, problem-solving, and diagnostic skills

• Good written and verbal communication skills

• Ability to make decisions under pressure

• Capable of meeting the physical demands of the role

Job Title: Electrical Engineer

Location: Thane

Qualification: B.E / B.Tech / Graduate in Electrical Engineering

Salary:₹2.2 LPA (CTC)

Experience: Fresher can apply

·     Execute buying and selling of gold and silver bullion (bars, coins, and related products).

·     Monitor live bullion market trends, spot prices, premiums, and margins.

·     Maintain strong relationships with traders, refiners, banks, and brokers in Zaveri Bazaar.

·     Negotiate prices, margins, and credit terms with clients and suppliers.

·     Manage daily trading positions and inventory levels.

·     Coordinate with accounts and operations for billing, settlements, and reconciliations.

·     Ensure compliance with regulatory and company policies.

·     Identify new trading opportunities and expand client network.

·     Handle high-value cash/RTGS transactions securely and accurately.

·     Promote and market the company’s bullion and trading products directly to customers and business partners.

·      Conduct outdoor marketing activities, visits to clients, traders, and business hubs to generate leads.

·      Identify new market opportunities and expand customer networks within the bullion sector.

·     Maintain strong communication with existing clients and establish new business connections.

·     Participate in exhibitions, trade events, and industry gatherings to enhance brand visibility.

·     Provide market feedback, competitor insights, and customer needs to management.

·     Coordinate with internal teams to support sales activities and marketing campaigns.

·     Meet weekly/monthly targets for lead generation and client engagement.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

• Lead technical requirement sessions with clients and internal stake holders
• Create new courses related to Data architecture, database design, data mining, data visualization, Power BI for the learners of EduBridge
• Deliver training to the aspiring trainers
• Design and create training manuals, online learning modules, and course materials on
• Review training materials from a variety of sources and choose appropriate materials
• Should be comfortable working individually as a self-starter.
• Be forward-thinking when designing content and adhere to adult learning principles
• Enjoy working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs
• Creating instructional content that incorporates audio and video
• Create knowledge and skills assessments
• Evaluate learning effectiveness
• Apply current research and theory to learning design challenges
• Write/Review storyboards to make the technical content interesting

1. Building REST API's & Services In Django Framework
2. Building reusable code and libraries for future use
3. Optimization of the application for maximum speed and scalability
4. Implementation of security and data protection
5. Design and implementation of the database schema
6. Design and implementation of data storage solutions
7. Implementing CI/CD pipeline

• Proficient knowledge of a back-end programming language Python
• Hands-on experience with Python Frameworks like Django
• Proficient knowledge of MySQL, PostgreSQL
• Creating database schemas that represent and support business processes (Relational & NoSQL)
• Understanding of queueing systems like Redis/AWS SQS
• User authentication and authorization between multiple systems, servers, and environments
• Data migration, transformation, and scripting
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Proficient understanding of code versioning tools, such as Git

• Experience in Docker
• HandsOn Knowledge with implementing CI/CD pipelines
• Experience in managing applications on AWS
• Management of hosting environment, including database administration and scaling application to support load changes
• Product wide application-level thinking on API and data modeling

An EdTech organization is hiring sales managers with experience of 2 years & above for Mumbai location (Remote working until offices open & Virtual onboarding).

Roles & Responsibilities -

• Initiating phone conversations with parents who complete the demo classes for their kids
• Intensely following up with the prospects and closing the sales within the sales cycle
• Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls
• Achieving the weekly targets in a high pressure performance driven competitive environment
• Monitoring self-performance at all times while also contributing to the team performance,
• Keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc

Skill Sets -

• Exceptional communicator and an influencer who can deliver sales pitch like a charm.
• Result driven with experience of extremely target centric job.
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment.
• Self-learners with high grasping ability so that you can learn about the product within 2 days.

Prerequisites -

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and Powerpoint