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Location: All Metros
Requirements: MB Design Experience, Experience in SOA/ Middleware Integration
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Job Overview:
We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.
The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.
Key Responsibility Area:
- Revenue growth from existing accounts
- Timely renewals and contract retention
- Own end-to-end revenue responsibility for assigned accounts
- Account expansion through up-sell and cross-sell
- Churn reduction and risk mitigation
- High CRM hygiene and data accuracy
- Customer satisfaction and relationship management
- Customer CSAT, Social Media Reviews
Requirements:
- Graduate and over with excellent oral and written communication skills.
- At least 1-2 Year(s) of working experience in the related field is required for this position.
- Customer-first mindset
- Advanced MS Excel skills.
- High sense of responsibility and reliability
- Proactive, self-driven, and result-focused
- Collaborative team player
Benefits:
- 5 days working with alternate Saturday
- 10:00 AM to 7:00 PM Working Hours
- Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
- Clear career growth path in Account Management and Customer Success
- Opportunity to work in a high-growth SaaS environment
- Recognition and rewards for top performers
- Health and wellness benefits as per company policy
- Paid leaves and holidays as per company policy
Key Responsibilities
- Design, develop, and maintain complex desktop applications using WPF, C#, and the .NET framework.
- Lead and implement scalable architecture using design patterns such as MVC or MVVM for improved performance and maintainability.
- Drive the full software development lifecycle including requirement analysis, design, coding, code reviews, testing, and deployment.
- Proactively troubleshoot, debug, and resolve high-level application issues ensuring reliability and performance.
- Collaborate with cross-functional teams including UI/UX designers, QA, and product managers to deliver robust software solutions.
- Mentor junior developers, conduct code reviews, and enforce best development practices.
- Maintain code integrity and version control using Git and branching strategies.
- Stay updated with the latest trends and technologies in desktop application development and suggest improvements as needed.
JavaStrong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile
Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role
Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang
Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company
Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.
Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.
Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)
Mandatory (Education) - Must be from Tier - 1 Colleges, preferred IIT
Mandatory (Company) - B2B Product Companies with High data-traffic
Preferred Companies
MoEngage, Whatfix, Netcore Cloud, Clevertap, Hevo Data, Snowflake, Chargebee, Fractor.ai, Databricks, Dataweave, Wingman, Postman, Zoho, HighRadius, Freshworks, Mindtickle
Develop clear, engaging content for websites, blogs, social media, emails, etc.
SEO Optimization
Ensure content accuracy, clarity &consistency
Assist in developing & executing content strategies
Use CMS to publish & update content
Analyze Performance
Responsibility
To assist the BPO Human Resource and Development team in the recruitment process, they provide support to various companies across different industries including digital marketing, sales and operations, distribution, online entertainment, and more.
Developing and implementing effective recruitment and screening systems and procedures to attract the most qualified Candidate Customer Support for position vacancies for online entertainment industry.
Coordinating with requisitioning departments to follow established standards, policies, and procedures for employee recruitment and orientation.
Drafting job advertisements and managing online job portals to reach a wider pool of potential candidates.
Carefully screening candidates and arranging interview appointments for respective Business development unit and Sales and Operation departments.
Notifying all unsuccessful interviewees either by letter or verbally to maintain a positive company image.
Monitoring confirmation dates of new staff to ensure a smooth onboarding process.
Updating internal databases with new hire information
Take meeting minute notes.
Handle all employee queries, written or verbal with the utmost confidentiality.
Keep up to date on current issues and matters related to the HR department.
Work Experience Requirements
● Bachelor’s degree in human resources or related field from a reputable institution.
● At least 5 years of working experience preferably in a fast-paced manufacturing/servicing/construction environment.
● Experience in hiring applicants for entertainment and gaming
● Possesses own transport.
● Good communication skills.
● Willing to start work from home and relocated to Cambodia once confirmation.
salary : 11,700,000 IDR - 12,700,000 IDR
Bahasa
Tanggung jawab
Untuk membantu tim Sumber Daya Manusia dan Pengembangan BPO dalam proses rekrutmen, mereka memberikan dukungan kepada berbagai perusahaan di berbagai industri termasuk pemasaran digital, penjualan dan operasi, distribusi, hiburan online, dan banyak lagi.
Mengembangkan dan menerapkan sistem dan prosedur rekrutmen dan penyaringan yang efektif untuk menarik Kandidat Dukungan Pelanggan yang paling memenuhi syarat untuk lowongan posisi di industri hiburan online.
Berkoordinasi dengan departemen permintaan untuk mengikuti standar, kebijakan, dan prosedur yang ditetapkan untuk perekrutan dan orientasi karyawan.
Menyusun iklan pekerjaan dan mengelola portal pekerjaan online untuk menjangkau lebih banyak kandidat potensial.
Menyaring kandidat dengan hati-hati dan mengatur janji wawancara untuk masing-masing unit pengembangan bisnis dan departemen Penjualan dan Operasi.
Memberi tahu semua orang yang diwawancarai yang tidak berhasil baik melalui surat atau lisan untuk menjaga citra positif perusahaan.
Memantau tanggal konfirmasi staf baru untuk memastikan kelancaran proses orientasi.
Memperbarui database internal dengan informasi karyawan baru
Buat catatan notulen rapat.
Tangani semua pertanyaan karyawan, tertulis atau lisan dengan kerahasiaan maksimal.
Tetap up to date pada isu-isu terkini dan hal-hal yang berkaitan dengan departemen HR.
Persyaratan Pengalaman Kerja
● Gelar sarjana di bidang sumber daya manusia atau bidang terkait dari institusi terkemuka.
● Setidaknya 5 tahun pengalaman kerja, lebih disukai di lingkungan manufaktur/servis/konstruksi yang bergerak cepat.
● Pengalaman merekrut pelamar untuk hiburan dan permainan
● Memiliki transportasi sendiri.
● Keterampilan komunikasi yang baik.
● Bersedia untuk mulai bekerja dari rumah dan pindah ke Kamboja setelah konfirmasi.
salary : 11,700,000 IDR - 12,700,000 IDR
Java
Kotlin
Android Development
Gitmicrofinance.ai connects the underprivileged to formal financial institutions. It helps them secure micro-loans,micro-insurance, and other financial products.We use artificial intelligence to ensure regional language preferred users, less literate users, and even illiterate users
can easily onboard and interact with the system.
Role :
A Software Engineer - Android will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. He is responsible for the development of Android applications and their integration with back-end services. He will be working alongside other engineers and developers working on different
layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Professional qualifications :
- B.Tech/M.Tech degree in computer science.
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
- Proficiency in Kotlin, Git, and Gradle.
- Should have a strong understanding of object-oriented software development and design patterns.
Responsibilities :
- Design and build advanced applications for the Android platform.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs.
- Test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance
- Continuously discover, evaluate and implement new technologies to maximize development efficiency.
- Responsible for owning the delivery of multiple product features by following best practices of development
and coding standards.
- Responsible for anticipating, resolving, and ensuring the continuity of the application performance across
different ranges of Android devices.
Adobe Illustrator- Illustrating design ideas using storyboards, process flows and sitemaps
- Designing graphic user interface elements, like menus, tabs and widgets
- Preparing and presenting rough drafts to internal teams and key stakeholders
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Identifying and troubleshooting UX problems (e.g. responsiveness)
- Conducting layout adjustments based on user feedback
- Adhering to style standards on fonts, colors and images
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
What you need to have:
- Proven work experience at least 2years as a UI/ UX Designer or similar role
- Portfolio of design projects required
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit, strong communication skills to collaborate with various stakeholders
- Good time-management skills
HTML/CSS
PHPJob Overview
Concurrently managing projects with high complexity, varying budgets, differing durations, and multiple stakeholder involvement. Projects are medium to large in scope and budget. This includes projects that are budget and time constrained, and include IT equipment and hardware components, some of them being niche projects in healthcare domain. Responsible for many aspects of conducting the task(s) through the entire project life, with a focus on optimized solution provisioning, overall integration, multiple vendor management, and data security. Experience in healthcare industry is an added advantage though project management as well as full stack development experience is mandatory.
Responsibilities and Duties:
- Integrations: Responsible for system integration planning: API Management to connect with current infra and launching/planning new IT architecture. Such as LIS, RIS, PACS, CRM, Fareye, Acuity, GE AW, MWL, MPPS integrations.
- Process Improvement: Identify enhance and Implement IT platforms to optimize operational bottlenecks: such as Queue Management etc.
- Automations: Plan automation of manual tasks, such as integration of Pine Labs / PayTM EDC Machines with POS; Fujitsu PaperScan for Auto-digitization of Scanned Documents.
- Infra Management/Uptime Monitoring: Implementation of Organization wide SD-WAN and setting up protocol to manage network/bandwidth usage.
- Security/Firewalls: Implement organization wide Firewall (with SD-WAN), Implement Endpoint Security for All users.
- CRM Management: Maintenance of workflows in Call Centre
- Data Management: Excel expertise is a must for data corrections/ process
- Analytics: Responsible for Business Analytics and Process Management
- Website Monitoring/Implementations: Manage WPMUDEV (For WP Security) and evaluate a shift to Magento
- WAF Management: Manage and Plan Rules for Cloudflare, AWF and Fortinet Accounts.
- VPN Administration: Evaluate building an IP-SEC tunnel for enhanced security
- New project’s implementation
- Experience in Process Implementations
- Knowledge of AWS Infrastructure will be added advantage
Python
Machine Learning (ML)
MongoDB
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