11+ Operations support system Jobs in Bangalore (Bengaluru) | Operations support system Job openings in Bangalore (Bengaluru)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar,

Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination withthe Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team members

● Track and report the length of time for the training required on various training modules and suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

Job Summary

As a Workday HCM Senior functional consultant and HR Business Process Expert, you will be responsible for the end-to-end management of the Workday system, including implementation, configuration, optimization, and ongoing maintenance of core modules: Core HCM, Recruiting, Time Tracking, Absence Management, Performance, Compensation, Advanced Compensation. It also includes the modules that may be adopted based on business development: Benefit, US Payroll, etc. You will partner closely with Talent Teams, and Development team to ensure the system effectively supports global HR operations while driving digital transformation and process automation.

Key Responsibilities

·        Requirement Gathering: Collaborate with the Talent team and other Key stakeholders to gather requirements and translate them into effective Workday solutions.

·        Solution & Configuration: Act as a domain expert in both Workday and HR business process. Lead the implementation, configuration, and on-going management of Workday HCM, Recruiting, Time Tracking, Absence Management, Performance, Compensation, and Advance Compensation. Prepare detailed user stories to clearly define solution requirements and communicate them to the Integration team as needed.

·        Training & Support: Provide training to Talent teams and support them through go-live and post-implementation phases.

·        Troubleshooting: Troubleshoot and resolve issues related to the Workday modules in a timely and efficient manner.

·        Feature Release: Stay updated with the latest Workday features and functionalities, particularly those related to Core HCM, Time Tracking, Absence, Recruiting, Performance management, Compensation, Advanced Compensation and implement improvements as necessary.

·        Best Practices: Advise Talent team on Workday best practices and optimization strategies to enhance their business processes.

·        Flexibility to work occasional shift schedules (up to 20% of time) during critical project phases or system go-live periods.

Required Qualifications

·        Education: Bachelor's degree or higher in Computer Science, Information Technology, Human Resources, or related field.

·        Language: Fluency in both English (written and spoken), with ability to collaborate effectively with global talent and development teams.

·        Experience:

o  5+ years of hands-on Workday HCM configuration and implementation experience.

o  Experience leading at least 2 full lifecycle Workday implementation.

o  Experience leading at least 3 HCM modules such as Core HCM, Time Tracking, Absence, Recruiting, Benefit, US Payroll, Advanced Compensation.

·        Skills & Competencies:

o  Strong analytical and problem-solving skills combined with excellent communication abilities.

o  Self-motivated professional with continuous learning mindset and positive attitude.

o  Ability to work independently and deliver quality results.

·        Client Focus: Proven ability to build effective stakeholder relationships and manage expectations.

·        Flexibility: Capability to prioritize and manage multiple projects while adapting to evolving business needs.

Preferred Qualifications

·        Workday Certification: Workday certification(s) preferred.

·        Workday Extend: Hands-on experience with Workday Extend design experience

Job Title: Sales Associate – VADAI (Value-Aided Delta with Artificial Intelligence)

Location: South India – Preferably Chennai, Bangalore, or anywhere in Tamil Nadu

Type: Full-Time

Compensation: Fixed Monthly Pay + 10% Commission from Second-Month Revenue of Each School Closed

About VADAI

VADAI is an AI-powered education engine designed to transform school learning across India. By measuring a student’s understanding and adapting to their individual pace, VADAI enhances academic growth, ethical learning, and career readiness — far beyond what traditional ERPs or LMS platforms can provide.

Our mission is to make this advanced, AI-driven learning accessible to all — from urban metros to rural and government schools — through smartphones, tablets, and desktops. We're here to build a stronger educational foundation for the future of India.

Key Responsibilities

Identify and visit schools within your territory; pitch to principals or decision-makers in person.

Professionally present printed brochures, demo kits, agreements, and your company credentials during visits.

Clearly explain the benefits of VADAI in a calm, simple tone and secure demo appointments or agreements.

Follow up diligently and help schools feel confident about onboarding.

Maintain and regularly update visit details, status, and contact information in a shared Google Sheet.

Coordinate with internal teams to ensure smooth onboarding and implementation for every school.

Be available on-site during Demo Days, addressing questions from students and teachers.

Incentives & Career Growth

Fixed Monthly Salary to support basic travel and field expenses.

10% Commission on the second-month revenue from each school deal you close.

Top performers will receive a Certificate of Excellence based on number of schools closed, timeline, and rank.

Opportunity to be promoted to Head of Sales or Regional Sales Lead as the company expands into new territories, including universities and pan-India K-12 schools.

What We’re Looking For

Strong verbal communication and interpersonal skills.

Ability and willingness to travel extensively within South India.

Basic comfort with digital tools like Google Sheets, Email, and mobile apps.

A sincere, mission-driven attitude — we want people who believe in improving education in India through innovation and action.

Join Us

Be part of the change. Join VADAI to transform schools, empower students, and build the future of AI in education — one school at a time.

About SLAY

SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratise great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee’s core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities.

Culture at SLAY

Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team*; each member is united by a common purpose and drives excellence by bringing their unique self to the team.

We aim to build and nurture a team that finds meaning and fulfillment in the work they do at SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.

The following principles guide us in our day to day working at SLAY:

1. Customer first
2. Transparency
3. Simplicity in thought and action
4. Long term thinking
5. Passion
6. Data over opinion, company and team over self
7. Integrity and respect
8. Communication for impact

Core Values

Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values.

1. Courage:
1. To think big, act without fear and voice your opinion.
2. To question the status quo- go beyond rules and hierarchies.
3. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone.
2. Ownership:
1. Seek to understand the context and objective, then drive for results
2. Collaborate independently across teams
3. Communicate proactively. Eliminate the need for follow ups
4. Act with authority
3. Action
1. Prioritize action over discussions
2. Run small pilots for each idea
3. Make mistakes, learn, don't repeat.
4. Curiosity
1. To understand our customers and markets deeply beyond the stated
2. To push the boundaries and innovate
3. To never settle for less

Beyond the salary (and great coffee!)

• Freedom to test out any idea in your function or outside of it.
• Gender-neutral policies
• Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
• 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
• Exclusive talks & insights from the experts for the growth & development of our team
• Full tuition fees sponsorship for Baristas
• Family support programs for Baristas

Opportunity

As a team member in SLAY’s growth team, you will work on projects to grow the brand’s reach, resonance and resultant goodness.

Your Boss

You will work directly with the Co-founder . This position is being hired for the Centre of Excellence team at SLAY.

Your Team

You will collaborate with business teams to develop in house training & learning strategies, creative teams to develop impactful creatives, operations teams for execution & external partners to set up and manage specific learning and development initiatives..

Key Result Areas

• Drive technology first learning interventions for all members of the organization.
• Design and deploy the end to end training framework from training needs identification to continuous assessments and certifications. 
• Develop content using instructional design methodologies. Suggest and deploy new age and industry first tools and systems.
• Own the competency dictionary of the organization and drive brand values and culture through culture philosophy through all training and development activities.
• Manage and guide the training team which will include instructional designers, content developers, training coordinators etc.
• Keep abreast of training trends, developments and best practices of the Industry.

Your role requires knowledge and demonstrable experience of:

• 6+ years of experience in developing and executing successful training initiatives.
• Familiar with traditional and modern training processes
• Meticulous attention to detail
• Ability to plan, multi-task and manage time effectively
• Entrepreneurial with the ability to think of industry first and rule breaking initiatives
• Organizational skills

Next Steps:

If you wish to explore this opportunity further,

1.  Send us a copy of your latest resume
2. A quick note on what excites you about working with SLAY. You can do this as an audio file, video file or a simple write up as well.
3. We will schedule one to one interactions with your potential boss, team members and peers.

If you are a great Java developer with experience in building scalable SaaS web applications and looking for an opportunity in building world-class products using cutting-edge technologies, please read on.

Nimesa is a Data Protection & Copy Data Management company creating an enterprise-class Backup & Recovery solution. Our product can cater to the needs of the enterprise AWS users who are looking for a 360 Data Protection solution that can do more than just Backup & Recovery.

As a Senior R&D Engineer, You will

• Design and build scalable complex systems with Java and Spring
• Contribute to the development of new features, debugging, and deliver timely fixes
• Perform peer code reviews in order to ensure quality standards

• Experience with Java, Spring Boot, AWS.
• Good at Design patterns, Algorithms.
• Experience with relational databases like PostgreSQL and MySQL
• Good understanding of web programming like REST and HTTP
• Strong Knowledge of Java Concurrency and Collection frameworks
• Knowledge of microservices architecture, messaging systems (RabbitMQ or Kafka), and docker is good to have
• Insights on workings of Database, Queues, Cache, servers.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Designing developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Technical Skills:

• 7-9 years Mandatory experience of React.js
• Strong proficiency in JavaScript, jQuery including DOM manipulation and the JavaScript object model
• Mandatory prior experience with popular React.js workflows (Redux)
• Mandatory experience in responsive web designing.
• Mandatory experience in SCSS, CSS
• Mandatory experience with current specifications of ECMAScript
• Mandatory experience with Express Node.js
• Mandatory experience with RESTful APIs
• Mandatory experience with HTML, SaaS
• GIT experience
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Familiarity with Database such as SQL

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills