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Job Brief:

You'll be joining Mindtickle’s InfoSec and Compliance team, which is responsible for various functions related to Security, Privacy, and Compliance around Mindtickle's rapidly growing cloud platform. You'll play a crucial role in all our compliance & information security initiatives, including but not limited to those arising from regulations (e.g., GDPR, CCPA, UK DPA 2018, FINRA), audit requirements (e.g., SOC 2, HIPAA), and customer/ prospects requests (typically large enterprises).

As Data Privacy & Compliance Manager, you will champion the highest data privacy standards and drive forward compliance across all of Mindtickle. Crucial to this role will be an expert knowledge of international data protection laws and a proactive and pragmatic approach towards data privacy and compliance. 

Key Responsibilities:

• Act as the single point of contact for all privacy-related topics, including communication with customers and prospects, including RFPs, emails, or privacy calls

• Closely working with the internal legal team and external legal counsel to support the review of third parties/customer data processing addendums (DPAs), standard contractual clauses, contracts, and other data protection agreements

• Maintain the data protection terms agreed with customers in a contract management software

• Perform due diligence of new third parties and periodic risk review of existing third parties, including processes around sub-processors

• Support in other industry compliance projects such as ADA, Section 508, WCAG, FINRA, 21 CFR Part 11, etc.

• Lead the assessment of new legislation or other regulatory changes (GDPR, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP) and make recommendations as necessary to ensure that risks are mitigated as well as ongoing compliance

• To work flexibly and collaboratively across all teams in the organization while driving privacy & compliance-related projects, including sales, customer success, product, and engineering

• Own internal and external privacy audit projects, including planning, scoping, need analysis, ongoing project management, and communications with all relevant stakeholders

• Onboard privacy solutions, design, build and deploy data privacy programs on the solutions to ensure compliance with privacy requirements

• Maintain Records of Processing Activities (ROPA) and ensure Privacy By Design for new features/changes in the platform

• Undertake all other reasonable and related tasks associated with this role
  
  

Desired Qualification:

• 5-10 years of experience in data privacy and compliance, with exposure to cloud software platforms

• Extensive experience in data protection and knowledge of relevant legislation, including GDPR, Standard Contractual Clauses, Transfer Impact Assessment, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP, etc.

• Certifications such as CIPP/E, CIPP/US, CIPM, CIPT, etc., are preferred

• Specialist knowledge in a relevant area, e.g., data security and individual rights requests

• Excellent communication, interpersonal, project management, and issue resolution skills

• Excellent analytical skills, organizational skills, ingenuity, and the ability to work as part of a team

• Experience in managing privacy audits and risk management processes

• Demonstrated ability to learn quickly, take the initiative, and drive complex projects

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Job Summary: 

We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability. 

You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost. 

Key Responsibilities: 

1. Cloud Infrastructure Design & Management 

• Architect, deploy, and maintain GCP cloud resources via terraform/other automation. 
• Implement Google Cloud Storage, Cloud SQL, filestore, for data storage and processing needs. 
• Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability. 
• Optimize resource allocation, monitoring, and cost efficiency across GCP environments. 

2. Kubernetes & Container Orchestration 

• Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE). 
• Work with Helm charts for microservices deployments. 
• Automate scaling, rolling updates, and zero-downtime deployments. 

3. Serverless & Compute Services 

• Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads. 
• Optimize containerized applications running on Cloud Run for cost efficiency and performance. 

4. CI/CD & DevOps Automation 

• Design, implement, and manage CI/CD pipelines using Azure DevOps. 
• Automate infrastructure deployment using Terraform, Bash and Powershell scripting 
• Integrate security and compliance checks into the DevOps workflow (DevSecOps). 

Required Skills & Qualifications: 

✔ Experience: 4+ years in Cloud Engineering, with a focus on GCP. 

✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions). 

✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm. 

✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation. 

✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources. 

✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation. 

✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards. 

Looking an experienced and organized Project Manager to oversee end-to-end project execution, ensure timely delivery, and coordinate between teams, clients, and stakeholders. The role requires strong leadership, planning, and communication skills to successfully manage projects and achieve business objectives.

Key Responsibilities:

• Plan, execute, and deliver projects within scope, budget, and timelines.
• Define project objectives, deliverables, and resource requirements.
• Coordinate with cross-functional teams (sales, operations, documentation, counseling, etc.).
• Track project progress, prepare reports, and communicate updates to management and stakeholders.
• Identify project risks, issues, and bottlenecks; implement corrective actions.
• Ensure client requirements are clearly understood and met with quality standards.
• Manage project documentation, compliance, and reporting.
• Lead, mentor, and motivate team members to achieve performance goals.
• Optimize workflows and improve efficiency in project execution.

Requirements:

• Proven work experience as a Project Manager.
• Strong knowledge of project management tools, methodologies, and reporting.
• Excellent leadership, problem-solving, and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Proficiency in MS Office, project management tools (e.g., Trello, Asana, MS Project, Jira).

The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

Position: AWS Data Engineer

Experience: 5 to 7 Years

Location: Bengaluru, Pune, Chennai, Mumbai, Gurugram

Work Mode: Hybrid (3 days work from office per week)

Employment Type: Full-time

About the Role:

We are seeking a highly skilled and motivated AWS Data Engineer with 5–7 years of experience in building and optimizing data pipelines, architectures, and data sets. The ideal candidate will have strong experience with AWS services including Glue, Athena, Redshift, Lambda, DMS, RDS, and CloudFormation. You will be responsible for managing the full data lifecycle from ingestion to transformation and storage, ensuring efficiency and performance.

Key Responsibilities:

• Design, develop, and optimize scalable ETL pipelines using AWS Glue, Python/PySpark, and SQL.
• Work extensively with AWS services such as Glue, Athena, Lambda, DMS, RDS, Redshift, CloudFormation, and other serverless technologies.
• Implement and manage data lake and warehouse solutions using AWS Redshift and S3.
• Optimize data models and storage for cost-efficiency and performance.
• Write advanced SQL queries to support complex data analysis and reporting requirements.
• Collaborate with stakeholders to understand data requirements and translate them into scalable solutions.
• Ensure high data quality and integrity across platforms and processes.
• Implement CI/CD pipelines and best practices for infrastructure as code using CloudFormation or similar tools.

Required Skills & Experience:

• Strong hands-on experience with Python or PySpark for data processing.
• Deep knowledge of AWS Glue, Athena, Lambda, Redshift, RDS, DMS, and CloudFormation.
• Proficiency in writing complex SQL queries and optimizing them for performance.
• Familiarity with serverless architectures and AWS best practices.
• Experience in designing and maintaining robust data architectures and data lakes.
• Ability to troubleshoot and resolve data pipeline issues efficiently.
• Strong communication and stakeholder management skills.