11+ Remote support Jobs in Mumbai | Remote support Job openings in Mumbai

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

Job Description:

Oracle EBS Technical

Senior Program Analysts having 3+ years of experience working on Oracle EBS (release 12+) Financial modules (Projects, Purchasing optional)

Expertise in D2K forms, Reports, XML reports, PLSQL, API/Interface development, OAF knowledge is optional

Should have knowledge of Financial modules (GL, AP, AR)

Worked on interfaces and API

Can work independently once requirements are shared. Able to navigate and test functionality in Oracle EBS without support

Additional information

Good communication skills and accounting knowledge is must

Hiring for the position of Android Developer /Sr. Android Developer  responsible for developing app from scratch.

We are looking to recruit a candidate for a role that will require:

• Translate design and wireframes into code
• Design, build, and maintain high performance, reusable, and reliable code
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Unit testing code
• Experience with cloud message APIs and usage of push notifications

Requirement

∙  2+ years’ strong development experience in android

∙  Experience using RESTful web services within mobile applications

∙ Strong knowledge of Android UI design principles, patterns, and best practices

∙ Ability to understand business requirements and translate them into technical requirements

∙ Experience with code versioning control, such as bitbucket/git

∙  Experience in writing code using kotlin is an advantage

Education: Engineering

Work experience: 2 + years relevant experience

Job Title         : Buyer Experience

Website          : https://www.truva.in/

Linkedin          : https://www.linkedin.com/company/truvahomes/people/

Location         : Mumbai (Supreme Business Park)

Working days  : 6 days per week from office

Please go through the company website and let me know if you need more information. I would be happy to assist you with the additional details.

About us:

Founded in 2023, by IIT and Stanford GSB alumni, Truva aims to build the most delightful and trustworthy home buying experience in India (akin to Spinny for Homes). Their comprehensive home buying platform, enables the buyer journey end to end, right from discovery of renovated houses and arranging home visits, to ensuring all legal and financial support. Their offering has enabled them to build the company profitably from Day 1 and raise from marquee investors.

Why This Role

At Truva, we’re not looking for someone who can just sell homes, but someone who can turn one of life’s most stressful processes (buying a home) into a delightful, trustworthy journey. As a Buyer Experience Architect, you will work at the intersection of sales, growth and product experience, to build customer relationships, design systems to enhance our reach and experience, and drive revenue growth.

Your Impact will include:

● Shaping the future of home buying and selling, in a fast paced startup.

● Owning outcomes: From first click to final handshake, you’ll design and drive the buyer journey.

● Working at the intersection of sales, growth and customer experience.

 What You’ll Own

● Building Tru(va)ly Incredible Customer Relationships: Build and maintain strong relationships with clients, understand their needs, conduct personalized property visits, deliver data-driven insights (e.g., ROI projections, legal clarity), and guide buyers through seamless transactions!

● Managing end-to-end Property Lifecycles: Manage the end-to-end sales cycle for Truva’s curated properties, from listing optimization to negotiating & closing deals.

● Expanding the Truva Buyer Community: Join forces with the growth team on experiments and ideas to expand our buyer community, whether it is hosting Open Houses or fun social media campaigns..

● Enhancing Buyer Experience: Work closely with product team to convert buyer pain points into highlight features (think digital walkthroughs or home comparison tools)

 We’re looking for you if you:

● Speak empathy and data fluently. You know when to send a handwritten note vs. a pricing algorithm.

● Have hustled in sales/BD but hated the grind of transactional relationships.

● Geek out on psychology as much as spreadsheets.

● You are a learner at heart - whenever you find an area of growth, you start thinking about how to improve.

● Thrive in chaos. Yesterday’s “impossible” is today’s to-do list.

● Have 1+ years of experience and proven track record in a customer facing role (hospitality, sales, customer experience or success, or even HR!)

Thanks 

Main Tasks

• Conceptualizing creative ideas with clients.
• Testing and improving the design of the website.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring that they are in line with branding for clients.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colors and fonts.
• Preparing design plans and presenting the website structure

Qualification profile

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Experience with working on Vue.js and/or Node.js would be a plus.
• Knowledge of Figma would be a plus
• Hands-on Experience on Storybook would be a plus

Responsibilities:

• Expertise in back-end programming language JavaScript , TypeScript , NodeJs
• Writing HTML , CSS , and JavaScript
• Working with RDBMS such as Postgres or MySQL
• Experience implementing testing platforms and unit tests Proficiency with Git Appreciation for clean and well-documented code
• Understanding of microservices and distributed systems

Good to haves:

‍Experience working with AWS infrastructure Docker or Kubernetes Message queues such as Kafka CI/ CD tools such as Jenkins

Requirements:

• Proven work experience as a Back-end developer In-depth understanding of the entire web development process (design , development and deployment)
• Hands on experience with programming languages like Node.js , Javascript Familiarity with front-end languages (e.g. HTML , JavaScript and CSS)
• Excellent analytical and time management skills
• BE/Btech degree in Computer Science or relevant field

Required Skills:

Back-End Programming, JavaScript, TypeScript, NodeJs, Testing, Node.js, SAAS Product, IT Services, Profitability, ERP, SaaS, IT Service, Web Applications, B2B, Self-Driven, Writing, HTML, CSS, RDBMS, Postgres, MySQL, Git, Microservices, AWS, Infrastructure, Docker, Message Queues, Kafka, CI/CD, Jenkins

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the programme and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. 

We believe in a healthy and growing working culture that you would love to be a part of. 

Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

• Build efficient, testable, and reusable PHP modules.
• Manage Laravel web framework to design and build web applications, services, sites, and tools.
• Troubleshooting issues in the implementation and debug builds. 
• Working with front-end and back-end developers on projects. 
• Testing functionality for users and the backend. 
• Ensuring that integrations run smoothly.
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design

Requirements :

• Build efficient, testable, and reusable PHP modules.
• Manage Laravel web framework to design and build web applications, services, sites, and tools.
• Troubleshooting issues in the implementation and debug builds. 
• Working with front-end and back-end developers on projects. 
• Testing functionality for users and the backend. 
• Ensuring that integrations run smoothly.
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Good understanding of Laravel Framework (Must have knowledge about Security Policies, Complex Database Queries, and Basic Middleware
• A Basic understanding of Git workflow.

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.

Position –  Product Designer

Location – Mumbai/Bangalore 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

Roles & Responsibilities

* Reviewing and improving our current platforms

* Define visual elements, product elements, and overall design

* Individually contribute to projects along with the product manager, developers and stakeholders

* Interacting with the team for ideation and work critique

* Evaluate and set best UI practices and standards

* Creating functional as well as beautiful solutions to the most hideous of problems across all devices

* Intriguing us with new ideas, thoughts, or observations

• Intriguing us with new ideas, thoughts, or observations

Skills Required

* Full time-based in Mumbai/Bangalore, we like to work collaboratively

* 2 - 5 years of relevant design experience

* User obsessed with strong Visual skills

* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth

Freedom to execute with an opportunity to build a new product

Qualification – Any Graduate

Years of Exp – 2 - 5

1. Cold Calling to prospective leads & convert them into clients
2. Business Development ideation & execution
3. Freeze the Client Deal
4. Populate & furnish the required documentation – Client Contract. Creative Forms, Project Details & Invoicing Details
5. Follow-up & Closure on generated leads across multiple mediums
6. Arrange client Meetings
7. Pitching , Negotiating & Closure with Clients
8. Client Servicing
9. Client Relationship Management
10. Generating Sales Report
11. Payment track – Ensuring the payment compliance as per the CC Timeline
12. Coordinating with accounts team for payment
13. Pre Event-On Event-Post Event coordination with client for an end to end experience
14. Constantly searching for new ideas & concepts
15. Competitive analysis with regards to the market happenings
16. Market research about the new trends & innovations