11+ Service delivery Jobs in Chennai | Service delivery Job openings in Chennai

Head of Growth and Operations

Organisation Overview

Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.

Location: Chennai (Work from office) 

Job Overview

We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.

The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.

Responsibilities

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
• Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
• Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
• Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
• Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
• Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
• Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
• Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
• Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
• Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
• Drive employee engagement, talent development, succession planning, and team capability building within the division.
• Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
• Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
• Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
• Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
• Demonstrated experience leading and managing high-performing cross-functional teams.
• Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
• Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
• Proven ability to manage multiple teams, projects, and client engagements simultaneously.
• Experience establishing KPIs, managing performance, and driving operational improvements.
• Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Experience managing client relationships, service delivery operations, and business performance metrics.
• Ability to influence, motivate, and develop teams in a fast-paced environment.
• Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
• Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

Strong Senior Developer – PL/SQL, SQL & ETL (Microsoft SSIS) Profile

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Mandatory (Experience 1) – Must have minimum 5+ years of strong hands-on experience in PL/SQL and SQL development, including complex stored procedures, functions, queries, joins, data manipulation, and query/performance optimization.

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Mandatory (Experience 2) – Must have strong hands-on experience in ETL development using Microsoft SSIS, including building, maintaining, optimizing, and troubleshooting SSIS packages for large-volume data movement and transformation.

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Mandatory (Experience 3) – Must have solid experience working with Data Warehousing concepts and architectures, including data models, fact/dimension structures, ETL data flows, and enterprise reporting/data warehouse environments.

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Mandatory (Experience 4) – Must have experience managing batch jobs, scheduling, and data pipelines, ensuring timely and reliable execution of enterprise ETL workflows.

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Mandatory (Experience 5) – Must have hands-on experience in production support for SSIS/ETL and data warehouse jobs, including monitoring job execution, troubleshooting failures, performing root cause analysis, and implementing preventive fixes.

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Mandatory (Experience 6) – Must have experience with data quality, validation, and troubleshooting, including identifying and resolving data discrepancies/issues affecting downstream reports, dashboards, and analytics.

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Mandatory (Experience 7) – Must have experience with unit, integration, and regression testing of SQL, PL/SQL, and ETL components, along with strong documentation of technical designs, data mappings, data flows, and deployment processes.

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Mandatory (Location) – Must be willing to work in a hybrid model from a city where Cognizant has an office.

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Mandatory (Notice Period) – Immediate joiners or candidates who can join within 2–4 weeks.

We are looking for dynamic and enthusiastic Business Development Executives (Voice Process) to join our Marketing team. The ideal candidate should possess excellent communication skills, experience in outbound calling, and the ability to generate and qualify business opportunities through effective customer engagement.

Company Name – Client Freshworks,Location : Perungudi Chennai (Hybrid)

• Strong written/verbal communication skills

• Minimum 3+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)

•  Good knowledge of the JVM with an understanding of performance and memory optimization.

•  Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

•  Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

•  Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

•  Expert level understanding of Object-Oriented Concepts and Data Structures

•  Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Job Description

Job Title: Information Designer

Location: Chennai

Compensation: negotiable (Commensurate with experience)

Experience: 4-7 Years

Qualification: B.E/B.Tech

Key Responsibilities: 

1. Specializing in tech presentations
2. Create visually appealing and informative slides
3. Break down complicated concepts into simpler terms and use visuals to illustrate points.
4. Use storytelling techniques to keep the audience interested and involved.
5. Adjust the level of detail of the presentation to suit different audiences

Role: Sales Manager/DGM:

• Working closely with the founders for new corporate partnerships

• Responsible for new business prospecting and account planning across mid-market and enterprise clients

• Responsible for generating qualified meetings and pipeline, leveraging one’s own network as well as other tools for lead generation

• Engaging, building and maintaining key contact and stakeholder relationships with clients

• Nurturing prospective clients through the sales journey, and converting to clients

• Cross-collaboration with marketing and client operations team on lead generation activities

• Achieving monthly and quarterly sales targets. Defining the KPIs for the junior sales managers and

• Brand ambassador for Jify by sharing your passion and knowledge with customers, contacts and prospect

Successful applicants:

• 3 to 8yrs experience in acquiring and/or farming mid/enterprise corporate customers

• Prior experience in hunting and converting enterprise scale business is a must; Preference for experience

in technology sales to CHROs and/or to C-suite

•  Strong analytical and problem-solving skills
•  Ability to work independently, learn quickly and be proactive
•  10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, REST APIs
•  Proficiency in JavaScript/TypeDcript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Webpack, Gulp
•  Client-side scripting and JavaScript frameworks – jQUery, ReactJS, Redux, Babel, JSX
•  Experience in designing high-performance REST APIs and associated data structures
•  Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.
•  Working knowledge of git and using branches for development

Please get to know about us by visiting http://www.peoplefirst.co.in/" target="_blank">www.peoplefirst.co.in 

We have a job opportunity for the role of "Outsystems Developer" in one of the fast-growing Japanese-based Start-Up Companies.

Job Location: Chennai / Coimbatore / Bhubaneswar

Job Description:

Job Description

We are looking for a candidate who is a creative problem solver, will work in coordination with cross-functional teams to design, develop, and maintain our next-generation websites and web tools. It is a technological position where excellent knowledge of the software development life cycle is a must to develop new projects and support the existing ones.

Skills:

• At least 2 years experience as a Node.JS developer
• Extensive knowledge of Javascript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3
• Good understanding of Agile/Scrum
• Knowledge of Node.js frameworks available for it such as Express, Loopback, Nest.JS)
• Proficient understanding of code versioning tools such as Git
• Knowledge of typescript.

Responsibilities:

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs.
• Will be working with MongoDB, Typescript, Node.js, React
• Architect and build the backend for corresponding web services (Node.JS and related framework)

Qrata is hiring for a Venture funded company that is backed by marquee investors. Founded in

2020, the product provides a collaborative new way for SaaS companies to onboard their

large customers. Their unified workspace aims to help streamline customer onboarding and

implementation journeys, and get every customer off to a great start.

Role: Senior frontend lead

Description: Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

They are a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. They're laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across their product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

Tech Requirements:

● Expertise in React

● Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript

● Code audits and guidelines

● SPA Framework patterns

● Browser features (Caching / Storage / Compatibility etc )

● Test automation

● Deployment strategy

Nice to have:

● Familiarity with AWS

● Experience with startups or early stage teams

● Typescript

● Knowledge of module bundlers like Webpack