11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

About the role

We are looking for an Off-Page SEO Executive with 2-3 years of experience to handle backlink building and off-page SEO for our clients. The candidate should have tech awareness, good spoken English, and a solid understanding of current digital market trends.

Key Responsibilities

• Build and manage quality backlinks for client websites across tech and SaaS niches
• Execute off-page SEO activities including guest posting, niche edits, directory submissions, and profile creation
• Identify backlink opportunities through competitor analysis and niche research
• Maintain backlink trackers, live URLs, and weekly reports
• Contribute to building and improving internal SEO systems and processes
• Coordinate with the content and SEO teams for anchor text and landing page alignment

Required Skills

• Knowledge in Off-Page SEO and backlink building
• Tech awareness — comfortable working on software or SaaS websites
• Good spoken and written English
• Hands-on experience with tools like Ahrefs or SEMrush
• Understanding of current SEO trends and digital market
• Ability to evaluate link quality and avoid spammy practices

You can contact me on this WhatsApp number: Nine three one six one two zero one three two

AI/LLM Test Automation Engineer (SDET)

Location: Bangalore (Hybrid preferred)

Experience: 5-8 Years

Job Summary

We are seeking a Senior Test Automation Engineer (SDET) with expertise in AI/LLM testing and Azure DevOps CI/CD to build robust automation frameworks for cutting-edge AI applications. The role combines deep programming skills (Java/Python), modern DevOps practices, and specialized LLM testing to ensure high-quality AI product delivery.

Key Responsibilities

• Design, develop, and maintain automation frameworks using Java/Python for web, mobile, API, and backend testing.
• Create and manage YAML-based CI/CD pipelines in Azure DevOps for end-to-end testing workflows.
• Perform AI/LLM testing including prompt validation, content generation evaluation, model behavior analysis, and bias detection.
• Write and maintain BDD Cucumber feature files integrated with automation suites.
• Execute manual + automated testing across diverse application layers with focus on edge cases.
• Implement Git branching strategies, code reviews, and repository best practices.
• Track defects and manage test lifecycle using ServiceNow or similar tools.
• Conduct root-cause analysis, troubleshoot complex issues, and drive continuous quality improvements.

Mandatory Skills & Experience

✅ 5+ years SDET/Automation experience

✅ Java/Python scripting for test frameworks (Selenium, REST Assured, Playwright)

✅ Azure DevOps YAML pipelines (CI/CD end-to-end)

✅ AI/LLM testing (prompt engineering, model validation, RAG testing)

✅ Cucumber BDD (Gherkin feature files + step definitions)

✅ Git (branching, PRs, GitFlow)

✅ ServiceNow/Jira defect tracking

✅ Manual + Automation testing (web/mobile/API/backend)

Technical Stack

Programming: Java, Python, JavaScript

CI/CD: Azure DevOps, YAML Pipelines

Testing: Selenium, Playwright, REST Assured, Postman

BDD: Cucumber (Gherkin), JBehave

AI/ML: Prompt validation, LLM APIs (OpenAI, LangChain)

Version Control: Git, GitHub/GitLabDefect

Tracking: ServiceNow, Jira, Azure Boards

Preferred Qualifications

• Exposure to AI testing frameworks (LangSmith, Promptfoo)
• Experience with containerization (Docker) and Kubernetes
• Knowledge of performance testing for AI workloads
• AWS/GCP cloud testing experience
• ISTQB or relevant QA certifications

What We Offer

• Work on next-gen AI/LLM products with global impact
• Modern tech stack with Azure-native DevOps
• Flexible hybrid/remote work model
• Continuous learning opportunities in AI testing

• Infrastructure support and escalation management
• Effective management of infrastructure
• Proactive maintenance of Infrastructure at branches and HO
• Timely closure of tickets with in SLA

• Maintaining 100% uptime of Network.
• Proactive monitoring maintenance of network and Internet bandwidth

• Maintaining the working condition of the IT assets.
• Preparing the IT assets for the new joinees in a timely and effective manner.

• On-time execution of assigned projects;
• Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.

• Ensure the regular Security measures are taken on the infrastructure.
• Ensure the process adherence as per IT Policies

• 3 + years of overall experience in IT Infrastructure domain.
• Degree in Computer Sciences / IT or equivalent

• Keen interest in experimenting with new Technology/gadgets/systems
• Should take the responsibility for Infrastructure needs and fulfill the same
• Should be a great team player and a good manager
• A great multitasker who should be able to work in a demanding environment
• Should be well connected with the vendor community
• Strong written and oral communication and interpersonal skills
• Must have a go-getter attitude.
• High social responsibility & Integrity
• Compliance twitho policies, rules, and regulations
• Belief in Teamwork & Effective leadership

• Good Knowledge on the end point infra support and server support
• Good Knowledge on IT security
• Linux, Windows OS knowledge
• Good knowledge on Networking and network security

• Escalation handling
• Vendor management
• Good Decision making skill

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

Dear Candidates,

About(CodersBrain)

Who we

Founded in 2015, Coders Brain promotes innovation in the IT sector through excellence and transparency. In the last 7 years, Coders Brain has grown into one of the world’s leading consultancies, offering offshore development services all over the world (USA, UK, Australia, Europe, Canada, India, Singapore, Africa) and providing end-to-end impeccable digital and business solutions that partner with its clients to simplify, strengthen, and transform their businesses. We have worked with enterprises, software companies, SMEs, and startups to provide solutions to their various IT requirements. We provide them with high-quality performance services as technology partners. Through a deep commitment to our clients, extensive industry expertise, and a global network of innovation and delivery centers, we ensure the highest levels of certainty and satisfaction.

Skillset: Oracle ATG Specialist

Experience: 5 to 8 Years  

Location: Bangalore 

Notice Period: Immediate to 15 Days

Job Description:

• Strong understanding of ATG, BCC, eCommerce and Catalog areas.

• Excellent system analysis and design skills

• Subject matter expertise in the following o Commerce Platforms (e.g. ATG)

• Previous experience with integration of Commerce Platforms .

• Excellent written, verbal and interpersonal skills

• Strong influencing skills in order to be able to sell ideas to the internal team as well as Walmart global partners

• Prompt and effective decision-making skills

• Experience with the large scale on Java / J2EE online transactional retail applications

• Expertise in User Experience, Accessibility, and Compliance to various standards for both Site and Colleague facing tools .

• Experience working in a multi-tenant or "Software-as-a-Service" (SaaS) eCommerce company

• Experience designing systems for extremely high traffic and transaction volumes

• Experience in similar roles at prominent Internet companies, with detailed knowledge about scalability issues and solutions.

CupShup is looking for Operations Executive for the respective city. You will be responsible to handle the network growth, BTL Campaign function & operations, audit i. e. internal audits, client audits, cost audits, etc.

Responsibilities:

• Exeuctiion of BTL / Offline marketing campaigns across locations
• Strengthening network of promoters 
• Vendor/Partners Empanelment
• Logistics and Collaterals
• Success of the campaigns
• Process improvement and streamlining
• GST Compliance and reconciliation
• For Client - Media, Financial, Rate Benchmarking, Competition
• Functional Audits as and when required by Management
• Regional reporting
• Network tracker
• Collaterals Tracker
• Partners Tracker

Requirements:

• Graduate
• 0-2 years of experience BTL marketing is a must
• Self Motivated, Passionate, and a never give up attitude
• Team player
• Fair at communication and expression
• Willing to learn not only operations but also marketing and the other functions
• Two wheeler driving and license is an added advantage

• Engineering experience with a proven track record of building high performance consumer web applications or services
  
• Good exposure in front end ui frameworks like reactjs and angularJS
  
• Very good analytical and problem solving skills
  
• Building desktop and mobile web applications

• 3+ years proven work experience as a Mobile developer.
• Experience using web services (HTTP, REST, SOAP) using JSON, API and API Framework) .
• Good knowledge of object-oriented design patterns and Multi-threading concepts
• Good knowledge of the SQLite database and the Google Play Services like Push Notifications (fcm/sns)
• Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
• Knowledge of HTML5, Bootstrap, JavaScript,
• Experience with third-party libraries and APIs (like Facebook, Twitter, etc.)
• Proficient iOS and Android mobile app experience are a plus
• In-depth knowledge of at least two Framework/Libraries like React Native / Ionic / Framework7 / Aurelia / PhoneGap / Flutter and angular / react / vue / Mobile Angular UI/ Kendo UI.
• Knowledge of bench marking and optimization
• Mandatory : self sufficient developer and must have prior experience of hybrid development [atleast 3 projects]

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19.
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

A highly motivated and passionate individual who has experience in executing end to end web based products and applications; bringing them to production quickly and with high quality. Passionate about building flexible and scalable solutions with an eye for detail and can weigh pros and cons to find best possible solutions.

Role and Responsibilities

• Collaborate with Product Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Understand the product requirements, ask questions, and gather information and feedback to design and deliver scalable and flexible systems.
• Deliver end to end applications from front end web development, back end development, middleware integration and persisting data in no SQL or RDBMS databases.
• Play the role of an unblocker in a tight scrum environment. Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
• Build a highly skilled and efficient team by hiring, keeping the team motivated, and managing performance.
• Build a culture of agile development, continuous improvement, and a strong sense of product ownership.
• Drive a culture of high quality at all stages by leveraging CI/CD and automation.
• Identify architectural issues and plans to resolve them.
• Proactively identify risks and define mitigations plans.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.
• Hands on with programming with 25%+ of bandwidth going into coding activities owned.

Skills/Experience

• A highly talented developer with 8+ years of hands-on experience in building secure and scalable web based applications using Java in backend and JS based frontend frameworks.
• Demonstrated experience managing teams of 5-10 or more engineers in product or online teams.
• Strong knowledge of Java 8+, databases (SQL and NoSQL) , MySql, Mongo. Willing to learn new technologies (Golang).
• Experience working with Cassandra, Spring Boot, Kafka, RabbitMQ is highly desirable.
• Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5.
• Strong experience in data modelling for data storage tools in SQL; experience with noSQL is highly desirable.
• Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
• Practitioner of test driven development practices. Experience in creating and adhering to best practices for development.
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment. Basic knowledge of AWS preferred.
• Strong experience in Microservices (SRP) paradigm.

Qualification

B.Tech/M.Tech/MCA(IT/Computer Science)