11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Job Title : Senior Node.js Developer (SDE 2)

Experience : 5+ Years

Location : Bengaluru (Whitefield)

Work Mode : Hybrid (3 Days WFO)

Openings : 2

Notice Period : Immediate–20 Days Preferred

Role Overview :

We are looking for an experienced Senior Node.js Developer (SDE 2) professional with strong expertise in building scalable backend applications, microservices, and distributed systems in Agile environments.

Mandatory Keywords :

Node.js, JavaScript, TypeScript, GraphQL, Microservices, Cloud, REST APIs, Docker, Kubernetes, Redis, System Design.

Key Responsibilities :

• Design, develop, and deploy scalable backend systems using Node.js & TypeScript.

• Build REST APIs and GraphQL services.

• Develop secure, reusable, and high-performance applications.

• Work on microservices, cloud platforms, and production support.

• Follow best practices including TDD, testing, and DevOps processes.

• Mentor team members and contribute to technical excellence.

Mandatory Skills :

• 5+ years of software development experience.

• Strong hands-on experience in Node.js, JavaScript, TypeScript.

• Experience with Express.js/Koa/Sails.js.

• GraphQL, REST APIs, Microservices

• AWS/Azure/GCP Cloud

• Docker, Kubernetes, Redis

• Strong understanding of distributed systems, Git, and DevOps.

Good to Have :

Kafka, RabbitMQ, Apollo Federation, New Relic, Datadog, Splunk, React.js/Next.js, Jest/Mocha/Cucumber

Interview Process :

• L1 – Technical
• L2 – Coding
• L3 – System Design (HLD + LLD)

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

• Proven record of designing and delivering complex networking products from inception to production delivery. 
• Previous experience developing quality software for commercial products.
• Experience with communication systems involving wireless, radio, security and mesh networking technologies is a plus.
• Ability to work in a small team on fast paced projects that have tight deadlines
• Experience using Agile/Scrum methodologies.
• Seeking 10+ years software development experience
• Experience with Embedded real-time systems
• Must be an excellent SW developer. We expect experience developing software C/C++ in Linux. Python and other scripting languages is a plus.
• Target hardware includes Embedded CPU, DSP, and ARM environments
• Experience with Linux development infrastructure, tool chain and build environment.
• Experience developing both Linux device drivers and application software; installing Linux software and configuring embedded Linux systems
• Experience with OSI networking protocols and applications
• Experience and knowledge of Board Support package (BSP) development including board bring up, tool chain creation, and firmware/diagnostics support
• Experience with system development tools, including Source-Level Debuggers, Logic Analyzers, Oscilloscopes, Code Analysis tools, etc.

About the Company:
Our client is an Entertainment Network that owns 73 frequencies and is an advertising partner for another 3, across 63 cities, making it India's largest private FM radio broadcaster. With the highest listenership across the country and a track record of developing innovative content, it has been expanding and retaining its audiences and advertisers through the years.

NodeJS Developer:

We at Fabzen Technologies are looking for a knowledgeable and experienced individual to fulfil the role of Node.js developer.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering or related field.
• Professional experience on a software development team as a Node.js developer.
• Strong software documentation skills.
• Ability to comprehend and implement detailed project specifications as well as the ability to adapt to various technologies.
• Strong problem-solving skills.
• Understanding of Software Development Life Cycle.
• High attention to detail.
• Excellent troubleshooting and communication skills.
• Able to work well in a team setting.

The candidate must be proficient at:

• Socket programming
• Async await and promises
• Databases such as mongo, MySQL
• Passport JS for Google and Facebook integration
• Working on APIs with authentication and authorization

Responsibilities:

• Work closely with the development team to deliver code as required for the applications and their updates.
• Ensure the design and development of the application fulfil our requirements and achieve desired objectives.
• Ensure company standards are followed; Project schedules and issues are effectively managed, and the same is effectively communicated.
• Ensure documentation, knowledge sharing, and training in new software.
• Create technical specifications and test plans.
• Monitor the functioning of the application and provide suggestions and support to maintain the same.

Experience in a game development company or in developing gaming applications would be an added advantage.

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber

Job Description

We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Business Analyst Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Business Analyst Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 2 years’ experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.
• A history of leading and supporting successful projects.

Designation - SDE II / III (3D team)

About Livspace

Livspace is India’s trusted interior design and renovation platform that connects interior designers, homeowners and vendors. For homeowners, Livspace is their one-stop destination for all things interiors. For interior designers and vendors, we’ve streamlined their workflow from design all the way to delivery through powerful and innovative technology.

We’re currently in nine Indian metro areas. We’ve made over 20,000 customers happy by delivering their dream homes to them. With over 3,500 interior designers on board, we’re the largest design community India has seen. We employ over 2000 passionate individuals who continue to grow and be a part of this exciting journey.

If you value autonomy, enjoy challenges, believe in getting things done and can work with minimal supervision, come join us.

Skills required (Must haves):

• Should have worked on Javascript for minimum 2 years. Frontend(Preferred) / Backend
• Should have knowledge of Web development
• Should have good logical thinking and able to code using best practices
• Should have knowledge of Angular JS or any MVC framework

Good to Have (Plus Points):

• Some knowledge of Python/java
• Some knowledge on Database (MySQL)
• Some knowledge of Three.js & 3D rendering tools in web-like blender, 3dsmax etc.
• Some knowledge of Geometry/mathematics knowledge
• Some functional knowledge of CSS Styling, though we are not looking for UI developer

What you will be working on:

• Active development of web based 3D Design tool which is used be interior designers to create awesome designs
• Creation of builder tool which helps in creating dynamic products (variable dimensions and finished) run time
• Development of rule engine which take care of ever growing product & design rules