11+ Team Service Management Jobs in Hyderabad | Team Service Management Job openings in Hyderabad

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Strong Senior QA Automation / SDET Engineer Profile with robust Java skills

Mandatory (Experience 1): Must have 4+ YOE in Automation QA Testing with atleast 3+ years of strong exposure to Java

Mandatory (Experience 2): Must have proven experience with Playwright/Selenium for end-to-end test automation and strong hands-on experience with Java (The resume should clearly highlight hands-on Java experience through relevant projects or responsibilities, rather than only mentioning Java in the skills section)

Mandatory (Experience 3): Must have strong proficiency in TestNG and/or JUnit

Mandatory (Core Skills 1): Solid understanding of QA principles, testing strategies, and best practices

Mandatory (Core Skills 2): Excellent debugging and troubleshooting capabilities

Strong Performance Marketing / D2C / E-commerce Marketing Profiles.

Mandatory (Experience 1): Must have 3+ years of hands-on experience in planning, executing, and scaling paid performance marketing campaigns for D2C or E-commerce brands across platforms like Google Ads and Meta (Facebook & Instagram)

Mandatory (Experience 2): Proven experience in end-to-end campaign management, including campaign setup, budget allocation, bid strategy, audience targeting, optimization, and scaling for revenue growth

Mandatory (Experience 3): Strong understanding of key performance metrics such as CAC, ROAS, CTR, CPC, and conversion rate (CVR), with demonstrated ability to optimize campaigns for efficiency and ROI

Mandatory (Experience 4): Hands-on expertise in tools and tracking systems including Google Analytics, Google Tag Manager, Meta Pixel, and UTM tracking for performance measurement and attribution

Mandatory (Experience 5): Experience in running multi-channel campaigns across Google (Search, Display, YouTube) and Meta platforms, with strong knowledge of re marketing, dynamic ads, and funnel optimization strategies

Mandatory (Experience 6): Strong analytical skills with experience in A/B testing, audience segmentation, and deriving actionable insights from campaign data using Excel/Google Sheets or dashboards

Mandatory (Experience 7): Experience in managing budgets, forecasting performance, and driving monthly revenue/sales targets with end-to-end ownership of campaign outcomes

Mandatory (Domain): Must have experience working with D2C / E-commerce / Consumer brands (preferably in high-growth categories like FMCG, Health & Wellness, or Lifestyle)

About Us:

We are hiring for a pre seed funded startup called Zeromoblt (https://zeromoblt.com/), a high-agency Hyderabad-based startup revolutionizing student transportation with lean, intelligent tech stacks.

Our mission: architect world-class systems from scratch—fast, scalable, and algorithmically sharp—using Kotlin, React, AWS (EC2, IoT, IAM), Google Maps, and multi-cloud setups. Stealth mode operations mean you're building 0→1 products with founders, not fixing tickets.

What You'll Do

• Lead end-to-end ownership of complex systems: design, build, deploy, monitor, and iterate at scale.
• Architect high-performance backends in Kotlin (or JVM langs) that handle real-time routing and IoT data.
• Craft scalable React UIs that power ops dashboards and parent-facing apps.
• Drive cloud decisions across AWS, Azure/GCP—optimising costs for our bootstrap runway.
• Apply DSA/system design to solve hard problems like dynamic route optimization and predictive scaling.
• Shape the engineering roadmap: propose, prioritise, and ship features with founders.
• Mentor juniors while executing solo on high-impact bets—no layers, just results.

We're Looking For

• 3-6 years of hands-on engineering where you've owned and shipped production systems (prove it with code/stories).
• Elite CS fundamentals: advanced DSA, system design (distributed systems a must), design patterns.
• Mastery of Kotlin/Java + modern React; real AWS experience (EC2, IAM, CLI—you know our stack).
• Proven "leap-taker": startup grit, side projects, or open-source that screams hunger.
• Figure-it-out velocity: you thrive in chaos, learn our domain overnight, and deliver 10x faster than peers.

This Role Is Not For You If…

• You need structured roadmaps, PM hand-holding, or big-tech process.
• Comfort > impact: stable salary over equity upside and chaos.
• You've never worn all hats (dev, ops, product) in a resource-constrained environment.

Why Join Us

• Massive ownership: lead tech for 10k+ students, direct founder access, shape ZeroMoblt's scale.
• Flat, high-trust team: flexible Hyderabad/remote, no bureaucracy.
• Hungry culture: we hire hustlers scaling from 700 to 10k students your wins are visible daily.
• Hungry to Leap? Apply now!

We are looking for an experienced Dynamics 365 Developer with a strong background in Field Service Management (FSM) to join our growing team. The ideal candidate will have hands-on experience developing and customizing solutions in Microsoft Dynamics 365 Field Service, as well as experience in integrating these solutions with various back-end systems and third-party services. This role involves working on the customization of field service modules, developing custom plugins, workflows, and providing enhancements to meet business needs within the Field Service domain.

Primary Skills:

Dynamics CRM 365 (Field Service), C#, .NET Framework

Required Skills:

• Customize and extend the Field Service Management (FSM) functionality within Dynamics 365, including the configuration of Work Orders, Service Agreements, Booking Orders and Scheduling and Dispatching features.
• Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations.
• Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools.
• Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service.
• Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus.
• Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians.
• Integrate with PowerApps to build custom mobile apps or field solutions for technicians.
• Solid experience working with Dynamics 365 Field Service (FSM) module, including configuration and customization of entities, workflows, scheduling, work orders, and service agreements.
• Knowledge on the complete Work Order life cycle in Field Service module.
• Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians.
• Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection.
• Experience in developing Azure functions and Azure Logic Apps.
• Experience in developing Reports within Dynamics CRM.
• Microsoft certifications in Dynamics CRM (Field Service) and PowerApps is a plus.

Calculating taxes and submitting tax returns to comply with the law

Auditing financial documents to ensure they are accurate and maintaining the confidentiality of the financial data

knowledge of GST

Responsibilities:

• Lead technical processes and designs with a focus on reliability, scalability, and maintainability.

• Review developmentteam code to ensure quality and adherence to standards.

• Mentor junior developers and foster talent development.

• Collaborate with Infrastructure teams for optimal hosting environments.

• Define scalability and performance benchmarks for applications.

• Ensure compliance with performance, privacy, and security requirements.

• Validate test plans for security and performance adherence.

• Support business and technical presentations related to technology solutions.

• Mitigate risks by following procedures and monitoring controls.

• Develop cost-effective solutions aligned with business requirements.

• Implement best practices consistent with corporate standards.

• Partner with cross-functionalteams to ensure project success.

• Manage software development lifecycle and drive process improvements.

• Estimate costs for modules/projects, including effort and expenses.

• Research and evaluate technologies for solution design.

• Construct end-to-end application architecture.

Qualifications:

• Bachelor's degree required; Master’s or equivalent experience preferred.

• Minimum of 6 years of related experience.

• 6+ years of active development experience in Java/J2EE-based applications.

• Expertise in Hibernate, JPA, Spring, and Spring MVC.

• Exposure to XML/XSD, JSON, and similar data presentation components.

• Familiarity with microservices architecture and distributed systems.

• Experience developing and working with REST APIs using the Spring Boot framework.

• Knowledge of IBM MQ and messaging protocols like JMS.

• Proficiency in Unix/Linux OS and shell scripting.

• Strong database and PL/SQL skills.

• Experience with CI/CD tools such as GIT, Jenkins, JoCoCo, and Maven.

• UI framework experience with Angular, NodeJS, and NPM is a plus.

• Familiarity with CSS, HTML, JavaScript, and related UI frameworks (jQuery, React, Angular) is a plus.

• Understanding of Agile development methodology.

Job Insights - Must-Have Skills:

• Minimum of 6 years of related experience.

• 6+ years of active Java/J2EE development experience.

• Expertise in Hibernate, JPA, Spring, and Spring MVC.

• Familiarity with microservices architecture.

• Experience developing REST APIs using Spring Boot.