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We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required
What You'll Do:
- Lead our business development team and steer us toward growth.
- Build business channels - one or many - Online Bidding, LinkedIn Sales Navigator, Email Marketing, Referral Marketing and Personal network & connections.
- Hunt down high-quality leads, guide the sales process, and seal the deal like a pro.
- Become the ultimate client champion—nurturing relationships and turning one-time clients into repeats.
- Collaborate with our developers, creatives and marketeers to craft bespoke solutions for clients.
- Stay ahead of the curve with market insights, competitor moves, and fresh growth ideas.
What You Bring:
- Leadership experience in a creative or web development company.
- A track record in business development and lead generation across multiple channels.
- Stellar communication, negotiation, and relationship-building superpowers.
- The ability to manage and inspire a team to crush their targets.
Why Join Us?
- Work with top-tier brands like ITC, Tata, Marico, Aditya Birla, etc.
- Be part of a fun, creative, and growth-driven environment where your ideas matter.
- Competitive salary with best performance-based incentives.
This role is with Nimuki, an Indian premium kidswear brand and a venture by the founders of Purrple Orryx. While this position is being advertised through the Purrple Orryx profile on Cutshort, the selected candidate will be working exclusively with Nimuki.
About Nimuki
Nimuki is a premium Indian kidswear brand for children aged 3–7 years. We focus on stylish, comfortable, and high-quality clothing for modern families. We are launching in Kolkata and plan to expand across India.
At Nimuki, we are building a strong brand and community, not just selling products. We believe in doing things thoughtfully and maintaining high standards.
Why We Are Hiring
In our early stage, growth will come mainly through social media, influencer collaborations, and building trust with parents—not through paid advertising.
We are looking for someone who can take ownership, bring ideas, and work independently. If you enjoy building something from scratch and taking initiative, this role is for you.
Key Responsibilities
1. Social Media Management
- Manage Nimuki's Instagram account end-to-end.
- Post content, Stories, Reels, captions, hashtags, and respond to DMs.
- Follow the content calendar created with the Creative Director.
- Reply to comments and messages on the same day.
- Track performance such as reach, shares, saves, and engagement.
- Suggest new content ideas and trends that fit the brand.
2. Influencer & Creator Partnerships
- Find and connect with mommy bloggers and parent creators, mainly in Kolkata.
- Reach out, negotiate, and manage gifting and affiliate collaborations.
- Explain Nimuki's brand story and guidelines to creators.
- Track the performance of influencer campaigns.
- Build long-term relationships with top-performing creators.
3. WhatsApp Community Management
- Manage Nimuki's WhatsApp community for our founding families.
- Share new launches, exclusive previews, and engage with members.
- Ensure every interaction creates a positive brand experience.
- Coordinate with the General Manager on order updates and customer delight initiatives.
4.Work with the General Manager to build relationships with:
- Premium preschools and daycares.
- Kids' play areas and family entertainment centres.
- Pediatric clinics and wellness centres.
- Art, music, sports, and swimming classes.
Your role will be to build partnerships, manage communication, and ensure everything is executed smoothly.
5. Reporting
- Share weekly updates on social media growth, influencer activities, WhatsApp community, and partnership progress.
- Provide monthly recommendations on what is working and what can be improved.
- Take ownership and proactively share updates without waiting to be asked.
What This Role Is Not
Before applying, please note:
- This is not a paid advertising role. Running Google or Meta ads is not the focus.
- This is not a content creation role. The Creative Director will lead the creative direction; you will manage execution and distribution.
- This is not a remote position. Being based in Kolkata is mandatory.
- This is not a role where daily tasks will be assigned. You are expected to manage your own work and priorities.
What We Are Looking For
Must-Have Requirements
- Experience working with a D2C (Direct-to-Consumer) brand.
- Good understanding of Instagram and how to build an engaged community.
- Hands-on experience with influencer outreach and collaborations.
- Comfortable managing WhatsApp communities and customer conversations.
- Based in Kolkata.
Preferred Skills
- Existing connections with mommy bloggers or parent influencers in Kolkata.
- Experience using affiliate tools like UpPromote, Cuelinks, or similar platforms.
- Understanding of the Indian D2C market and customer behaviour.
- Ability to read Instagram Insights and use data to make decisions.
- Experience with offline partnerships and brand collaborations.
We Would Love Someone Who
- Shares updates without being reminded.
- Brings solutions and ideas instead of only pointing out problems.
- Enjoys building and growing a brand from the ground up.
- Treats the brand with ownership and care.
- Pays attention to quality in every interaction, whether it's a DM, caption, or influencer communication.
If you are excited about building a growing kidswear brand and love creating meaningful connections with customers and communities, we'd love to hear from you.
Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .
Location- Kolkata
Job description
KRAs :
- Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
- Develop and execute strategies to increase revenue growth through fleet management solutions.
- Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
- Provide exceptional customer service by understanding client needs and delivering tailored solutions.
- Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
- Customer consultation for requirement gathering and product feature mapping
- To deliver product presentation
- Persuasion & Influencing customer decisions
- Negotiation and Sales Closure.
- Customer Relationship Management
- To provide technical consultation, training & ongoing Support
- Ideas and strategies to drive consistent sales performance
- Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals
CANDIDATE PROFILE
Key Skills
- B. Tech + MBA
- Tech Savvy
- Experience in Corporate Sales, B2B Sales, Lead Generation
Soft Skills
- Passion for Sales
- Good communicator
- Sharp thinker
- A keen observer of market conditions
- Positive can-do attitude
- Self-confident
- Resourceful and independent worker, result oriented
- Intelligent, enthusiastic, and self-motivated
We are looking for a Senior Java Developer with 6+ years of experience to join our team. The ideal candidate should have strong expertise in Java, Spring Boot, Microservices, and Cloud Technologies. You will play a key role in designing, developing, and optimizing scalable applications while mentoring junior developers and ensuring best coding practices.
Key Responsibilities:
- Design, develop, and maintain Java-based enterprise applications.
- Implement and optimize Microservices Architecture using Spring Boot.
- Develop, test, and deploy RESTful APIs and Web Services.
- Work with SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).
- Ensure application scalability, security, and performance.
- Collaborate with DevOps teams for CI/CD pipeline integration.
- Work with Cloud platforms (AWS, Azure, or GCP) for cloud-native development.
- Implement best practices for coding, testing, and deployment.
- Lead code reviews, mentor junior developers, and contribute to architectural decisions.
- Troubleshoot production issues and provide effective solutions.
Required Skills & Experience:
- 6+ years of hands-on experience in Java development.
- Strong expertise in Spring Boot, Spring MVC, and Spring Security.
- Experience with Microservices Architecture and containerization tools like Docker/Kubernetes.
- Proficiency in SQL & NoSQL databases (MySQL, PostgreSQL, MongoDB, Redis).
- Hands-on experience with RESTful APIs, messaging systems (Kafka, RabbitMQ), and authentication mechanisms (OAuth, JWT, SAML).
- Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD).
- Experience in Agile/Scrum development methodologies.
- Strong knowledge of multi-threading, concurrency, and design patterns.
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.
Sr. PHP Developer
Position: Senior Laravel Developer
Key Responsibilities:
· Develop and create websites, applications, and systems
· Participate on the Development and Testing Phase of the Projects
· Participate as a member of the Scrum team
· Maintain and enhance existing Projects
· Deliver quality output on all Projects
· Showcase your analytical and problem-solving ability.
· Guide and Mentor other developers
· Be updated on the latest technologies
Requirements:
· More than 4-8 years’ experience in PHP
· Must have minimum 4 years work experience in Laravel framework
· Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS
· Knowledge on Coding Standards, Design Patterns, and Best Practices
· Has experience and understanding on Agile Software Development.
· Ability to prioritize and handle multiple tasks and projects concurrently.
· Able to mentor, collaborate and guide other team members
· Team Player, Proactive and Accountable
- Assist in waterproofing applications and works with a range of waterproofing chemicals and coating products.
- Execute professionalism in waterproofing works.
- Regularly monitor and maintain waterproofing equipment to ensure it remains in working order.
- Perform visual inspections on projects.
- Exercise professional advice to clients when required.
- Perform integrity testing and troubleshooting testing to identify any breaches or defects in the projects' existing waterproofing membrane/coatings.
Excellent Analytical and problem solving skills.
Ability to manage multiple priorities.
Operations Executive:
- Operations are at the heart of CupShup as we take pride in having a solid network of corporates and associates across the country. Think you’ve got it in you to manage a bunch of chai-crazed co-workers and elite corporates?
The work as an Operations Executive at CupShup involves:
- To plan, manage and execute marketing campaigns in the City.
- Working closely with the City Manager and keeping him/her updated about the proceedings of the campaign and other nitty-gritties.
- Unlocking new partnerships and business by working with the Operations Team and the City Head.
- Optimizing the over-all operational efficiency and being accountable towards the Profit and Loss of the organization.
- Delegation of work along with monitoring and tracking the work of Delivery Team and Operating System.
Skills required as an Operations Executive:
- Minimum experience of 1-2 years with enough knowledge about the know-hows of Operations.
- Good idea of General Management that involves in-house work along with professional collaborations.
- Command over sales and marketing to assist the Team whenever, and wherever required.
- Team Management abilities that involve versatility and flexibility in order to get the work done.
- A hunger for personal growth and over-all development will definitely help you fair well and keep up with the ever-evolving changes of this medium of marketing.
Also, along with this you need to make sure that our Office never runs out of chaispiration—the secret potion that gets our Team working well.







