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A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.
Job Summary:
- Hardware Support:
- Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
- Perform hardware repairs and upgrades.
- Software Support:
- Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
- Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.
- Network Support:
- Provide assistance in connecting workstations to the company network and resolving connectivity issues.
- Troubleshoot network-related issues on desktops and laptops.
- User Support:
- Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
- Offer guidance on proper system usage and IT best practices.
- System Maintenance:
- Regularly update and patch desktop systems to ensure security and functionality.
- Backup important files and data as per company policy.
- Documentation:
- Maintain logs of issues, solutions, and configurations for future reference.
- Document common problems and resolutions for knowledge-sharing purposes.
- Customer Service:
- Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.
Key Skills:
- Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
- Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
- Communication: Strong verbal and written communication skills to interact with end-users.
- Networking Basics: Understanding of network configurations and troubleshooting.
- Time Management: Capable of handling multiple requests and prioritizing tasks.
Job Description
- 2+ years of relevant programming experience in an online environment, preferably in the gaming industry.
- Good knowledge of HTML5 and Javascript.
- Should have worked on Phaser.io HTML5 framework.
- Should have worked on at least one HTML5 game.
- Good knowledge of HTML5, CSS3, JavaScript, AJAX, SVG, XML.
- Knowledge of HTML5 porting into Android and iOS through available plug- in.
- Ability to develop and deploy HTML5 on iOS, Android and Web.
- Strong attention to detail and knowledge of robust quality assurance practices.
- Strong testing, debugging, and analytical skills.
Job Summary:
We're looking for a passionate Quality Analyst (QA) Engineer across all levels, who will work closely with the developers with agile setup to create and executes product test plans to ensure software products meet design specifications and product quality standards. Assists the Development team with process improvements to continuously improve product quality.
What you will be doing:
- Thorough understanding of requirements
- Create detailed and well-structured test plans, and test cases, and perform manual testing of web or mobile applications.
- Pencil all the software defects with severity and priority using Jira as a bug-tracking system & test management platform
- Involvement in the root cause analysis of issues.
- Acquires and maintains knowledge of the existing projects, operations, or systems
- Continuously improve customers' overall testing strategy, take part in daily stand-up meetings, provide feedback
- Follow the agile process.
What you will bring:
- Must have 2-7 years of manual testing experience including API Testing and other testing.
- Must-Have Experience with end-to-end testing.
- Experience with different types of testing such as sanity, smoke, regression, integration, cross-browser, compatibility, etc.
- Must have a good understanding of QA concepts and methodologies.
- Good understanding of the SDLC, STLC, defect life cycle, test design techniques, estimation of testing, test case documentation, defect logging, and defect analysis
- Self-motivated, and detail-oriented, with strong analytical and problem-solving skills.
Added bonus if you have:
- E-commerce / ERP domain experience
- Experience with mobile application testing
- Working with Agile Methodology
- Experience with performance and load testing (JMeter etc.)
Educational Qualification:
- M.B.A/M.C.A, B.Tech/B.E (IT/Computers), B.Sc/M.Sc. (IT/Computers) or any equivalent graduation or post-graduation
Interview Process:
The entire interview process would take approximately 10 Days.
- HR Screening Call (15 minutes)
- Technical Interview Round Level 1 (30 Minutes)
- Technical Interview Round Level 2 (60 minutes)
- Final Interview Round (60 minutes)
- Offer
About TecStub:
With offices across North America and Asia-Pacific, Tecstub is a leading provider of end-to-end digital commerce solutions to some of the world’s largest enterprises. Since its inception in 2014, we are completely self-sustained and profitable. We believe in growing together and delivering excellence, not just to our customers but to all stakeholders including our partners and employees. Come reimagine digital commerce with us!
We are a hybrid workplace where TecStub has the flexibility to work at the office, from home, or a bit of both…
Employee Benefits
Our projects are a part of the DNA of our service, which means that every team will have some skin in the game. Your work will have a direct impact on our customers and our business. You will own your work, and we will support you in that ownership. We value work-life balance and have a strong culture that we hope all of our employees bring their own flavor to. As a company, we provide a competitive salary, an options package, and a generous package of benefits.
Perks:
- Laptop allowance of upto Rs. 25,000
- 30 annual paid leaves to acknowledge that employees can avail of these leaves for personal reasons, including regional holidays, sick leaves, or anything else.
- Additional special leaves on birthdays, maternity and paternity events
- Health insurance of 3 lakhs sum insured, covers self + children + Spouse
- Vouchers & gifts for birthdays, anniversaries and other important life events
- Dedicated learning and growth budget for courses and certifications
- Company outings to celebrate our success together
Responsibilities
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyze the market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications
Experience in full sales cycle including deal closing Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
CRM experience is preferred
We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
- Perform network maintenance and system upgrades
- Must be good in Linux platform and basic hardware.
- Provide Level-1/2 support and troubleshooting to resolve issues.
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
- Linux, drafting for email and tickets, basic understanding of vmware is important.
Experience:
- Min 3 year experience
Location:
- Ahmedabad
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Profile: To find and service new export, import clients for their freight forward needs. Managing transporters, and CHAs.
B2B sales calls.
Based out of Ahmedabad, Gujarat.
Graduate , diploma in import, export.
Good communication skills, can speak English
Basic skills in Microsoft Office
- Properly escalate unresolved issues to appropriate internal teams
- Good understanding of computer systems, mobile devices and other tech products
- Ability to provide step-by-step technical help, both written and verbal
-Learning things.
- Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design.
- Hands on experience using C# .NET, MVC, Oops Concept, Jquery, Bootstrap.
- Knowledge of .NET languages
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Strong attention to detail
- Excellent troubleshooting and communication skills
- Knowledge of REST and RPC APIs
- Angular will be an advantage
- Able to work well in a team setting
Dear Connections,
Roles & Responsibility:-
Should execute block level floor planning, PG Planning, partitioning, placement, scan-chain-reordering, clock tree synthesis, timing optimization, SI aware routing, timing analysis/closure and ECO tasks (timing and functional ECOs), SI closure, design rule checks (DRC), and Logical vs. Schematic (LVS) checks, Antenna checks.
Physical Design Implementation on advanced technology nodes like 28nm, 20nm for block level implementation. Good understanding on low power concepts. Good understanding on top level physical design, partitioning and timing constraints, IR Drop.
Candidate should be from semiconductor/'ASIC industry
Excellent knowledge on GDS To Netlift





