11+ Know your customer Jobs in Pune | Know your customer Job openings in Pune

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Role Objective

The Business Development Team is responsible for acquiring enrollments by engaging with prospective learners from first contact through enrollment. The role focuses on converting intent into action, building a sustainable enrollment funnel, and expanding reach through both inbound and self-generated leads.  

Roles and responsibilities

1. Own all inbound inquiries across calls, email, WhatsApp, chat, and web forms, ensuring timely response and consistent follow-through until enrollment or clear closure.
2. Engage prospects in structured discovery conversations to understand their goals, background, readiness to enroll, and decision-making constraints.
3. Lead sales discussions with clarity and purpose, guiding prospects toward informed and timely enrollment decisions.
4. Present program offerings transparently and confidently, covering structure, duration, fees, certification value, learning outcomes, and expectations.
5. Connect learner needs with relevant program benefits, clearly explaining how the offering aligns with their academic, professional, or career goals.
6. Address questions and concerns around pricing, workload, credibility, timelines, and outcomes with honesty, data, and confidence.
7. Drive enrollments using clear next steps, timely follow-ups, and well-defined closure conversations.
8. Build and manage a strong enrollment funnel, ensuring every lead is actively progressed, reviewed, or intentionally closed.
9. Maintain discipline within the pipeline by documenting interactions, tracking next actions, and avoiding stagnant or unworked leads.
10. Proactively generate leads through LinkedIn outreach, referrals, professional networks, and personal prospecting efforts.
11. Follow up consistently and thoughtfully to keep prospects engaged until they enroll, opt out, or move into long-term re-engagement cycles.
12. Take ownership of assigned enrollment targets, regularly reviewing performance and adjusting outreach strategies to stay on track.
13. Maintain accurate and up-to-date records in CRM systems, ensuring visibility into lead status, conversations, and outcomes.
14. Identify early signs of drop-off and attempt revival before leads age out of the active funnel.
15. Adhere to ethical communication practices when providing information about programs.
16. Follow responsible marketing practices by aligning all interactions with data privacy norms, respectful communication standards, and culturally sensitive messaging across regions.
17. Work closely with the Admissions, IT, Data, and Academic teams to ensure enrolled learners experience a smooth handover, complete documentation, and a seamless onboarding journey.
18. Share insights, concerns, and patterns observed in learner conversations with Marketing and internal teams to continuously improve messaging, targeting, and program positioning.

Job Summary:

We are seeking a highly skilled and proactive DevOps Engineer with 4+ years of experience to join our dynamic team. This role requires strong technical expertise across cloud infrastructure, CI/CD pipelines, container orchestration, and infrastructure as code (IaC). The ideal candidate should also have direct client-facing experience and a proactive approach to managing both internal and external stakeholders.

Key Responsibilities:

• Collaborate with cross-functional teams and external clients to understand infrastructure requirements and implement DevOps best practices.
• Design, build, and maintain scalable cloud infrastructure on AWS (EC2, S3, RDS, ECS, etc.).
• Develop and manage infrastructure using Terraform or CloudFormation.
• Manage and orchestrate containers using Docker and Kubernetes (EKS).
• Implement and maintain CI/CD pipelines using Jenkins or GitHub Actions.
• Write robust automation scripts using Python and Shell scripting.
• Monitor system performance and availability, and ensure high uptime and reliability.
• Execute and optimize SQL queries for MSSQL and PostgreSQL databases.
• Maintain clear documentation and provide technical support to stakeholders and clients.

Required Skills:

• Minimum 4+ years of experience in a DevOps or related role.
• Proven experience in client-facing engagements and communication.
• Strong knowledge of AWS services – EC2, S3, RDS, ECS, etc.
• Proficiency in Infrastructure as Code using Terraform or CloudFormation.
• Hands-on experience with Docker and Kubernetes (EKS).
• Strong experience in setting up and maintaining CI/CD pipelines with Jenkins or GitHub.
• Solid understanding of SQL and working experience with MSSQL and PostgreSQL.
• Proficient in Python and Shell scripting.

Preferred Qualifications:

• AWS Certifications (e.g., AWS Certified DevOps Engineer) are a plus.
• Experience working in Agile/Scrum environments.
• Strong problem-solving and analytical skills.

Work Mode & Timing:

• Hybrid – Pune-based candidates preferred.
• Working hours: 12:30 PM to 9:30 PM IST to align with client time zones.

Job Title: Consultant - Software Engineer

Location: IN-MH-Pune

Responsibilities:

Indicative years of experience: 8-10 years

Role Description:

Consultant - Software Engineer / Solution Lead role is responsible for providing design solutions to meet business requirements, 

combining system and technical understanding.  

 Must be having atleast 8+ years of experience with modern web technologies, preferably with React/TypeScript

• Must be having hands-on experience with AWS - Serverless, CDK (Key services - API Gateway, Lambda, DynamoDB, CloudFront)

• Experience in creating new- reference architectures and patterns, execute POCs and establish reference implementations

Job description:

About company:

Nio Stars Technologies LLP is a fast-growing cybersecurity and IT solutions provider. We deliver advanced services in security, system integration, and digital transformation while partnering with leading global vendors. To strengthen our brand presence, we are seeking a creative professional who can design impactful visual content and marketing collateral.

Location: Kharadi, Pune

Job Role: Sales Specialist

Experience Required: 6 Years – 10 Years

Key Responsibilities:

• Develop and execute sales strategies to drive revenue growth through OEM / Channel Partner networks and enterprise accounts.

• Build and nurture strong business relationships with OEM / Channel Partner ecosystems, as well as enterprise clients.

• Identify new business opportunities, generate leads, and manage the complete sales cycle through OEM / Channel Partner collaboration.

• Collaborate with internal teams (technical, pre-sales, and marketing) to prepare proposals, pricing, and presentations tailored to client needs.

• Stay updated on industry trends, competitor activities, and emerging technologies to strengthen positioning with OEM / Channel Partners.

• Consistently achieve and exceed assigned sales targets and performance metrics.

• Provide accurate sales forecasts, pipeline reports, and insights to management.

• Represent the company at industry events, exhibitions, and OEM / Channel Partner meetings. NIOSTARS TECHNOLOGIES LLP (LLP Identification Number: AAS-2391)

Skills & Qualifications:

• Bachelor’s degree in IT, Engineering, or a related field.

• MBA/PGDM in Marketing or Business Management is an advantage.

• 6–10 years of proven sales experience in IT / Cybersecurity, with strong exposure to OEM / Channel Partner ecosystems.

• Strong track record of achieving and exceeding sales targets in enterprise accounts.

• Excellent communication, negotiation, and presentation skills.

• Ability to understand complex technical solutions and present them in a business friendly manner.

• Self-driven, with strong leadership and relationship management skills.

• Willingness to travel for client meetings, OEM / Channel Partner engagements, and industry events. 

Roles and responsibilities:

• From understanding the causes that the nonprofit work for to collaborating with the

corporate team to provide suitable fundraising solution - you will be involved in the

entire process of driving fundraising for the nonprofits.

• Will work closely with non-profits and documents related to onboarding, will carry

out initial level of due diligence

• Support in preparing campaigns and project proposals

• Establish and manage relationship with our partners

• Planning and prioritizing activities and complete the threads

• Ensuring completion of tasks under the stipulated time frame

• Providing up to date information to the stakeholders as and when required

Skills and Background:

• Graduate from a reputed university – Post graduation will be an advantage

• Should have 3 - 5 years of experience in coordinating and managing end to end

stakeholder relationship

• Thorough understanding of nonprofits and fundraising cycle

Key Responsibilities : ( Data Developer Python, Spark)

Exp : 2 to 9 Yrs 

Development of data platforms, integration frameworks, processes, and code.

Develop and deliver APIs in Python or Scala for Business Intelligence applications build using a range of web languages

Develop comprehensive automated tests for features via end-to-end integration tests, performance tests, acceptance tests and unit tests.

Elaborate stories in a collaborative agile environment (SCRUM or Kanban)

Familiarity with cloud platforms like GCP, AWS or Azure.

Experience with large data volumes.

Familiarity with writing rest-based services.

Experience with distributed processing and systems

Experience with Hadoop / Spark toolsets

Experience with relational database management systems (RDBMS)

Experience with Data Flow development

Knowledge of Agile and associated development techniques including:

n 

NextGen AVP Role - Pune Location

Job Description

Experience:

Should have subject matter expertise in cloud platforms (AWS, Azure & GCP), and next generation technologies

Should possess experience in designing and delivering architectural solutions for mission critical applications using cloud native development and architecture and cloud migration methodologies and tools

Demonstrated as a trusted advisor for customers on various Next Gen technology solution options and presented strong value proposition to win the deals

Experience is building differentiated solution & service offerings in building Next Gen Application development

Extensive experience in Presales, Solutioning, Delivery, People Management, Global experience and should be in a P&L role

Have experience leading complex, global solution implementations programs

Technology Experience:

Cloud Native App development, Microservices based enterprise grade application development, Serverless Computing, Containerization technologies

AWS, Azure, GCP and aPaaS platforms like Cloud Foundry

DevSecOps – CI/CD tool chain, API Management platforms

Database technologies – Structured & Unstructured data storage platforms

Expectations:

Responsible to formulate business development strategies for NextGen Application Development Technology practice

Create differentiated solution & Services offerings and translate into revenue growth

Drive strategic account growth and be responsible for the delivery of consulting services to our customers

Actively search for opportunities to expand business within existing accounts and help win new clients

Building new technology capabilities, and building team competencies

Marketing of technology & domain solutions / service offerings to internal/external stakeholders

Manage business relationship with the technology partners & start-up eco systems and demonstrate edge over competition

We are looking for enthusiastic marketing interns to join our marketing team and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

Selected intern's day-to-day responsibilities include:

1. Collect quantitative and qualitative data from marketing campaigns

2. Perform market analysis and research on the competition

3. Handle both online & offline marketing

4. Support the marketing team in daily administrative tasks

5. Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

6. Prepare promotional presentations

7. Convert leads into sales of application

Other requirements:

Should have a strong desire to learn along with a professional drive

Should have a solid understanding of different marketing techniques

Should have excellent verbal and written communication skills

Should have excellent knowledge of Android O.S.

Should have familiarity with marketing mobile applications (e.g. online analytics, and Google AdWords)

Should have passion for the marketing industry and its best practices