4+ Production support Jobs in Hyderabad | Production support Job openings in Hyderabad

Job Summary:

We are seeking a highly skilled Principal Infrastructure Engineer to join our team, focusing on production support and Site Reliability Engineering (SRE) implementation. The ideal candidate will possess a strong background in Python scripting, Ansible automation, and OpenShift support, along with expertise in Linux administration and Apache Tomcat. This role is critical in ensuring the stability and performance of our applications through effective monitoring, log analysis, and the use of various DevOps tools.

Responsibilities:

Provide production support for applications, ensuring high availability and performance.

Implement Site Reliability Engineering (SRE) practices to enhance system reliability.

Develop and maintain Python scripts for automation and process improvement.

Utilize Ansible for configuration management and deployment automation.

Support and manage OpenShift environments, ensuring optimal performance and scalability.

Administer Linux servers, ensuring security, performance, and reliability.

Manage and configure Apache Tomcat servers for application deployment.

Implement and maintain monitoring tools to proactively identify and resolve issues.

Conduct log analysis to troubleshoot and optimize application performance.

Collaborate with cross-functional teams to enhance DevOps practices and tools.

Document processes, procedures, and best practices for infrastructure management.

Mandatory Skills:

Strong experience in application production support.

Proficiency in Python scripting for automation tasks.

Hands-on experience with Ansible for automation and orchestration.

Solid understanding of OpenShift and container orchestration.

Expertise in Linux administration, including server setup and maintenance.

Experience with Apache Tomcat configuration and management.

Familiarity with monitoring tools and log analysis techniques.

Knowledge of DevOps tools and practices.

Preferred Skills:

Experience with cloud platforms (AWS, Azure, GCP).

Familiarity with CI/CD pipelines and tools.

Knowledge of networking concepts and security best practices.

Experience with database management and optimization.

Understanding of Agile methodologies and practices.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Relevant certifications in cloud technologies, DevOps, or system administration are a plus.

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Ability to work in a fast-paced environment and manage multiple priorities

We are looking for an Application Support Engineer with hands-on experience in Linux/Unix and AutoSys to support and maintain critical production applications. The ideal candidate will be responsible for monitoring application health, troubleshooting production issues, executing and managing batch jobs, and ensuring high system availability.

Key Responsibilities

• Provide L2/L3 application production support.
• Monitor applications and resolve production incidents within defined SLAs.
• Manage and troubleshoot AutoSys job scheduling, failures, and dependencies.
• Perform application support activities on Linux/Unix environments.
• Analyze application, system, and server logs to identify and resolve issues.
• Execute deployment, release, and maintenance activities.
• Work closely with development, infrastructure, and business teams for issue resolution.
• Perform root cause analysis (RCA) and implement preventive measures.
• Create and maintain support documentation and operational runbooks.
• Participate in on-call and 24x7 production support as required.

Required Skills

• Strong experience with Linux/Unix administration and command-line operations.
• Hands-on experience with AutoSys job scheduling and monitoring.
• Good knowledge of Shell Scripting.
• Experience with SQL for data validation and troubleshooting.
• Understanding of incident, problem, and change management processes (ITIL).
• Excellent troubleshooting and analytical skills.
• Strong communication and stakeholder management skills.

Preferred Skills

• Experience with application monitoring tools (e.g., Splunk, AppDynamics, Dynatrace).
• Knowledge of Control-M or other enterprise schedulers.
• Exposure to cloud platforms (AWS/Azure) is a plus.
• Banking or financial services domain experience is preferred.

Qualifications

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

• Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON). 
• Experience with API Background like Linux, Windows, Jason 
• Good knowledge of Oracle PLSQL and Shell scripting. 
• Excellent verbal and written communication skills. 
• Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5). 
• Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities. 
• Installation / configuration / maintenance of Apache webserver and Dispatcher module configs. 
• Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis. 
• Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning. 
• Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments