77 Production support Jobs in India

We are looking for an experienced SRE Production Support Engineer with strong expertise in production support, OpenShift cloud environments, application monitoring, and troubleshooting. The candidate should have hands-on experience with Tomcat, Python scripting, Splunk, OpenTelemetry, and basic networking concepts.

Key Responsibilities

• Provide production support for business-critical applications and ensure high availability and reliability.
• Monitor application performance, system health, and production environments.
• Troubleshoot and resolve application and infrastructure-related issues.
• Work with OpenShift environments to support cloud-native applications and deployments.
• Manage application server activities and troubleshooting using Apache Tomcat.
• Develop and maintain Python scripts to automate operational tasks.
• Monitor logs, identify issues, and perform troubleshooting using Splunk.
• Implement and support application observability using OpenTelemetry.
• Perform basic network troubleshooting, including connectivity, DNS, and communication issues.
• Participate in incident management, root cause analysis, and resolution of production issues.
• Collaborate with development, infrastructure, and cloud teams to maintain production stability.

Required Technical Skills

• Site Reliability Engineering (SRE) / Production Support
• OpenShift / Cloud Platforms
• Apache Tomcat
• Python Scripting
• Splunk
• OpenTelemetry
• Basic Networking and Troubleshooting
• Application Monitoring and Troubleshooting
• Incident Management and RCA

Role Overview

We are looking for an experienced Application Support Engineer with strong expertise in production support, Linux/Unix troubleshooting, Oracle database support, and monitoring tools. The candidate should have experience managing critical production environments, resolving technical issues, and maintaining application stability and availability.

Key Responsibilities

• Provide end-to-end production support for business-critical applications.
• Troubleshoot application, server, and database-related issues in Linux/Unix environments.
• Perform Oracle SQL queries, database troubleshooting, and performance analysis.
• Manage incidents, service requests, and change management processes.
• Conduct RCA for recurring and critical production issues.
• Monitor application health and performance using Splunk, Grafana, and AppDynamics.
• Support applications hosted on cloud and container platforms such as OCP, AWS, Azure, and GCP.
• Collaborate with infrastructure, database, and development teams for issue resolution.
• Maintain operational documentation and ensure adherence to SLA commitments.

Technical Skills

• Application Production Support
• Linux / Unix Administration and Troubleshooting
• Oracle SQL / Database Support
• Incident, Problem & Change Management
• Root Cause Analysis (RCA)
• Splunk / Grafana / AppDynamics
• Cloud Platforms – OCP, AWS, Azure, GCP

Job Description – .NET Support Engineer

Location: Hyderabad

Experience: 6+ Years

Interview Mode: Virtual / Face-to-Face (At least one round will be F2F)

Notice Period: Immediate Joiners Preferred

Role & Responsibilities

• Provide L1 and L2 application support for .NET-based applications.
• Monitor, troubleshoot, and resolve application-related issues in production environments.
• Perform application debugging, root cause analysis (RCA), and issue resolution.
• Write, execute, and optimize SQL queries to investigate and resolve database-related issues.
• Handle incident management, service requests, and production support activities.
• Identify application errors, performance bottlenecks, and recurring issues.
• Coordinate with development, infrastructure, and business teams to resolve technical issues.
• Ensure timely incident resolution while meeting SLA requirements.
• Maintain support documentation, incident reports, and knowledge base articles.
• Support application deployments, releases, and post-deployment activities.

Preferred Candidate Profile

• 6+ years of experience in .NET Development and Application Support.
• Strong knowledge of C#, .NET Framework / .NET Core.
• Hands-on experience in L1 and L2 application support.
• Strong SQL query-writing and database troubleshooting skills.
• Experience in production support and application monitoring.
• Good understanding of incident management and ticketing processes.
• Experience in application troubleshooting, debugging, and root cause analysis.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Immediate joiners or candidates with a short notice period are preferred.

Perks and Benefits

• Opportunity to work on enterprise-level .NET applications.
• Exposure to application support and production environments.
• Opportunity to work with cross-functional technical teams.
• Career growth and learning opportunities.

Job Description

We are looking for an experienced Site Reliability Engineer (SRE) with strong knowledge of ITIL frameworks, Incident Management, Problem Management, and Power BI. The candidate should have experience in maintaining service reliability, managing critical incidents, identifying recurring issues, and driving continuous service improvement.

Key Responsibilities

Implement and maintain Site Reliability Engineering (SRE) practices to ensure high availability and reliability of applications and infrastructure.

Manage major incidents, service requests, and problem management activities.

Follow ITIL frameworks and ensure compliance with IT service management processes.

Perform Root Cause Analysis (RCA) and drive corrective and preventive actions.

Monitor service performance, identify recurring issues, and implement improvement initiatives.

Coordinate with technical teams, stakeholders, and business teams for timely incident resolution.

Prepare operational reports, dashboards, and performance metrics using Power BI.

Track and report KPIs, SLAs, incident trends, and service performance.

Identify opportunities for automation and process optimization.

Drive continuous improvement in service reliability and operational efficiency.

Required Skills

8+ years of experience in IT operations / Site Reliability Engineering.

Strong knowledge of Site Reliability Engineering (SRE) practices.

Hands-on experience with ITIL frameworks.

Strong experience in Incident Management and Problem Management.

Experience in Root Cause Analysis (RCA) and service improvement.

Good hands-on experience with Power BI, dashboards, and reporting.

Strong stakeholder management and communication skills.

Location- Bangalore

Job Title: Technical Support Engineer Designation: SRE Engineer

Location: Bangalore, WTC 3

Job Summary:

We are seeking a dedicated and skilled Technical Support Engineer with a strong background in Application Production Support. The ideal candidate will be responsible for ensuring the stability, reliability, and performance of our applications in a production environment. You will work closely with cross-functional teams to troubleshoot issues, implement solutions, and enhance the overall user experience.

Responsibilities:

• Provide expert technical support for application-related issues, ensuring timely resolution and minimal disruption to services.
• Monitor application performance and conduct regular health checks to identify potential issues before they impact users.
• Collaborate with development teams to understand application architecture and assist in troubleshooting complex problems.
• Document and maintain knowledge base articles for common issues and solutions to improve team efficiency.

Mandatory Skills:

• Strong knowledge and experience in Application Production Support.
• Proficiency in troubleshooting and resolving application issues in a production environment.
• Familiarity with monitoring tools and techniques for application performance management.
• Experience with incident management processes and tools.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.

• Role: .NET Support Engineer
• Experience: 6+ Years
• Location: Hyderabad
• Notice Period: Immediate Joiners Preferred
• Interview Process: Virtual / Face-to-Face (At least one round F2F)

Mandatory Skills:

• Strong experience in .NET, ASP.NET and C#.
• Hands-on experience with SQL Server and SQL query writing, execution and troubleshooting.
• Experience in L1 and L2 Application Support.
• Experience in Production Support and application maintenance.
• Strong troubleshooting, debugging and incident resolution skills.
• Experience in Incident Management and Root Cause Analysis (RCA).

Job Description – Application Support Engineer

Experience: 3–8 Years

Location: Bangalore & Hyderabad

Notice Period: Immediate Joiners Only

Job Requirements

• Hands-on experience in Application Production Support.
• Strong knowledge of Linux/Unix commands and shell scripting.
• Experience with monitoring tools such as Splunk, Grafana, and AppDynamics.
• Good understanding of application monitoring, log analysis, and troubleshooting.
• Experience in incident, problem, and change management.
• Knowledge of SQL and basic database troubleshooting.
• Ability to handle L1/L2/L3 production support issues.
• Good communication and coordination skills.
• Willingness to work in rotational shifts, including 24/7 support if required.

Preferred Skills: ITIL, ServiceNow, Application Performance Monitoring (APM).

Work Location: Bangalore / Hyderabad

Notice Period: Immediate Joiners Only.

Job Description

We are seeking an experienced Production Support professional to provide 24x7 support for mainframe and distributed applications, ensure high system availability, troubleshoot production issues, and maintain application performance across platforms.

Key Responsibilities

Provide 24x7 production support for mainframe and distributed applications.

Monitor batch jobs, online systems, and distributed application environments.

Perform abend analysis, job restarts, incident resolution, and root cause analysis.

Use APM tools to identify performance bottlenecks and prevent recurring incidents.

Support performance tuning, capacity planning, and availability improvements.

Coordinate with development, infrastructure, middleware, and database teams.

Support month-end, quarter-end, and year-end business-critical activities.

Ensure SLA adherence and follow ITIL processes.

Maintain runbooks, operational documentation, and knowledge base articles.

Required Skills

Mainframe, COBOL, JCL, and DB2.

VSAM and CICS.

Control-M and job scheduling.

Distributed application production support.

APM tools such as Splunk, AppDynamics, ThousandEyes, or similar.

Incident, problem, and change management (ITIL).

Log analysis, monitoring, alerting, and performance troubleshooting.

Job Title : Senior AWS Data Engineer – Data Lake Platform

Experience : 5+ Years

Location: Gurugram Sector 43, Haryana

Work Mode : Work From Office (5 Days a Week – Monday to Friday)

Open Positions : 8+

About the Role :

We are looking for a skilled Senior AWS Data Engineer with strong hands-on experience in building, managing, and optimizing enterprise-scale data lake platforms on AWS.

The ideal candidate will have expertise in AWS data services, PySpark, Apache Airflow, and large-scale data pipeline development. The role involves designing end-to-end data ingestion and processing workflows, maintaining data quality, optimizing platform performance, and supporting analytics and downstream data consumption requirements.

Mandatory skills :

AWS Data Lake, Amazon S3, EMR, Glue, Athena, Redshift, DMS, Lambda, RDS, IAM, PySpark, Apache Spark, Apache Airflow, Python, Advanced SQL, Data Modeling, Production Data Pipelines, Hasura/GraphQL, PostgreSQL, and Production Support.

Key Responsibilities :

• Design, develop, and maintain scalable AWS-based data lake platforms and end-to-end data pipelines.
• Build data ingestion, staging, transformation, curated, and consumption layers using AWS services.
• Develop and optimize data processing pipelines using PySpark, Apache Spark, and AWS EMR.
• Implement workflow orchestration and scheduling using Apache Airflow.
• Work with Amazon S3, AWS Glue, Glue Data Catalog, Amazon Athena, and Amazon Redshift for data storage, cataloging, processing, and analytics.
• Develop efficient SQL queries and implement data modeling strategies for enterprise reporting and analytics.
• Build and support data-serving solutions using Amazon RDS, AWS Lambda, API Gateway, and PostgreSQL-based platforms.
• Monitor pipeline performance, troubleshoot production issues, perform root-cause analysis, and ensure data pipeline SLAs.
• Implement data security, access controls, PII protection, and governance best practices across the platform.
• Optimize data processing performance, query execution, storage utilization, and AWS infrastructure costs.
• Collaborate with application, analytics, and business teams to deliver reliable and scalable data solutions.

Mandatory Skills :

• AWS Data Services : Amazon S3, EMR, Glue, Athena, Redshift, DMS, Lambda, RDS, and IAM.
• Data Engineering : Strong hands-on experience building and maintaining enterprise data lake platforms.
• Programming : Python, PySpark, and Apache Spark.
• Orchestration : Production experience with Apache Airflow.
• Database & SQL : Advanced SQL, data modeling, and query optimization.
• Data Architecture : Experience with data ingestion, staging, transformation, curated layers, and consumption architecture.
• Production Support : Pipeline monitoring, troubleshooting, root-cause analysis, and SLA management.
• API / Data Serving : Experience with Hasura or a similar GraphQL-based data-serving layer integrated with PostgreSQL.
• Platform Ownership : Ability to independently manage data pipelines, improve platform reliability, and collaborate with cross-functional teams.

Good-to-Have Skills :

• Experience with dbt for data transformation and modeling.
• Knowledge of data lakehouse architectures and table formats such as Apache Iceberg, Delta Lake, or Apache Hudi.
• Experience with Amazon Redshift workload optimization, distribution keys, sort keys, and Spectrum.
• Knowledge of Kafka and real-time or streaming data ingestion.
• Experience with PostgreSQL or Amazon Aurora as a data-serving layer.
• Familiarity with data governance, compliance, and sensitive-data management.
• Experience in the BFSI or health insurance domain.

Ideal Candidate Profile :

• 5+ years of hands-on experience in AWS Data Engineering.
• Strong experience building and supporting production-grade AWS data lake platforms.
• Practical expertise in PySpark, Apache Airflow, SQL, and AWS data services.
• Ability to troubleshoot complex data pipeline issues and optimize performance.
• Strong understanding of data architecture, data modeling, and production support practices.
• Candidates with experience in enterprise data platforms and insurance or BFSI environments will be preferred.

Production Support SRE Engineer with AI/ML

Hybrid (3 days from Office)

Years of exp: 8+ yrs

Mandate skills: Production Support, Site Reliability Engineering (SRE), hands on AI Infra setup and maintenance exposure with both OnPrem (GPU) and Cloud.

Job Details:

Primary: Production Support Engineering, Site Reliability Engineering (SRE), GCP, AI/ML Platform

Secondary skills: Python, Linux/Unix, GPU Infrastructure, GenAI Support, Splunk, AppDynamics, Hadoop/Spark, Automation Engineering

Responsibilities:

• Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, change evaluation-execution-validation,

deployment management, BCP and risk & vulnerability management, patching, monitoring.

• Provides on-call production support of Mission Critical applications and resolve issues within RTO.
• Leverage diagnostic tools to maintain, troubleshoot and restore service or data to systems  
• Bring in engineering, operational management in various domains like AI & Cloud                                                          
• Leverage AI-enabled applications, tools, Large Language Models (LLMs), Generative AI, Agentic AI frameworks, and Retrieval-Augmented Generation (RAG) architectures
• Champion continuous improvement to drive stability and operational excellence
• Work with SRE mindset. Building Automated solutions for daily redundant production support activities.
• Ability to understand and escalate issues efficiently and appropriately. Identify system bottlenecks and opportunities for process improvements
• Communicate, co-ordinate and collaborate with multiple support teams and stakeholders

AUTOMATION ANYWHERE DEVELOPER

Company: Cloud Sara Technologies Pvt. Ltd.

Experience: 4–7 Years

Work Mode: Remote

CTC: ₹6–8 LPA

Contract Duration: 2 Months + Extension

Employment Type: Contract

Payroll: Candidates will be on our payroll

Job Summary

We are looking for an experienced Automation Anywhere Developer with 4–7 years of hands-on experience in Robotic Process Automation (RPA). The candidate will be responsible for designing, developing, testing, deploying, and maintaining automation solutions using Automation Anywhere.

Key Responsibilities

• Design, develop, test, and deploy RPA bots using Automation Anywhere.
• Analyze business processes and identify automation opportunities.
• Build reusable, scalable, and efficient automation workflows.
• Gather business requirements and prepare technical documentation.
• Integrate automation solutions with enterprise applications, databases, APIs, web applications, and Excel.
• Monitor bot performance, troubleshoot issues, and implement enhancements.
• Follow automation development standards, security guidelines, and best practices.
• Collaborate with business analysts, QA teams, and developers to ensure successful delivery.

Required Skills

• 4–7 years of hands-on experience in RPA development.
• Strong expertise in Automation Anywhere, preferably Automation 360 (A360).
• Experience in bot development, debugging, exception handling, and scheduling.
• Knowledge of Excel automation and database operations.
• Experience with REST APIs, SQL, web applications, and Windows-based applications.
• Understanding of queues, credential management, reusable components, and bot deployment.
• Strong analytical, problem-solving, and communication skills.

Preferred Skills

• Experience with enterprise-scale RPA implementations.
• Knowledge of Control Room administration and bot lifecycle management.
• Experience with version control, production support, and automation documentation.
• Exposure to Agile development methodologies.

.

🚀 Job Title : Data Engineer – AWS, PySpark & Airflow

Experience : 5+ Years

Industry : Health Insurance / BFSI

Location : Sector 43, Gurugram, Haryana

Work Mode : Work From Office (5 Days a Week)

Employment Type : Full-Time

Role Overview :

We are looking for an experienced Data Engineer with strong hands-on expertise in AWS Data Engineering, Data Lake Architecture, Python, SQL, PySpark, and Apache Airflow.

The candidate will be responsible for designing, developing, and maintaining scalable, reliable, and high-performance data pipelines using AWS cloud technologies. The role involves building end-to-end ETL / ELT workflows, implementing data transformation and processing solutions, optimizing pipeline performance, and ensuring the reliability of production data systems.

Mandatory Skills :

AWS Data Engineering | Data Lake Architecture | Amazon S3 | AWS Glue | Amazon EMR | Athena | Redshift | Python | SQL | PySpark | Apache Spark | Apache Airflow | ETL/ELT | PostgreSQL | Data Modelling | Pipeline Optimization | Production Support | Root Cause Analysis

Key Responsibilities :

• Design, develop, and maintain end-to-end data pipelines for data ingestion, staging, transformation, curation, and consumption.
• Build and manage AWS-based data lake solutions using Amazon S3, AWS Glue, Amazon EMR, Athena, and Redshift.
• Develop, maintain, and optimize ETL / ELT pipelines using Python, SQL, Apache Spark, and PySpark.
• Implement and manage workflow orchestration using Apache Airflow, including scheduling, dependency management, retries, monitoring, and failure handling.
• Integrate data from multiple structured and semi-structured sources.
• Design and maintain data models, dimensional models, and analytical data marts.
• Work with relational databases, including PostgreSQL and Amazon RDS.
• Optimize Spark jobs, SQL queries, data transformations, and cloud resource utilization.
• Implement data quality checks, validation rules, and error-handling mechanisms.
• Monitor production data pipelines, troubleshoot failures, and perform root cause analysis (RCA).
• Ensure pipeline reliability, scalability, performance, and compliance with service-level agreements (SLAs).
• Follow data security, access management, governance, and sensitive-data protection best practices.
• Collaborate with business, analytics, and application teams to deliver effective data solutions.
• Maintain technical documentation and follow established data engineering standards.

Required Technical Skills :

• AWS Data Engineering : Strong hands-on experience with AWS-based data engineering and data lake architecture.
• AWS Services : Amazon S3, AWS Glue, Glue Data Catalog, Amazon EMR, Athena, Redshift, AWS Lambda, and IAM.
• Programming : Strong proficiency in Python and SQL.
• Big Data Processing : Hands-on experience with Apache Spark and PySpark.
• Workflow Orchestration : Experience developing and managing workflows using Apache Airflow.
• ETL/ELT Development : Experience building scalable data ingestion, transformation, and processing pipelines.
• Database Technologies : Good understanding of relational databases and PostgreSQL concepts.
• Data Modelling : Experience with data modelling, data transformation, and analytical data structures.
• Production Support : Ability to monitor pipelines, troubleshoot failures, perform RCA, and resolve production issues.
• Performance Optimization : Experience optimizing SQL queries, Spark jobs, and data processing workflows.

Good-to-Have Skills :

• Experience with AWS Database Migration Service (DMS) and Amazon RDS.
• Familiarity with dbt for data transformation and modelling.
• Knowledge of Delta Lake, Apache Iceberg, or Apache Hudi.
• Exposure to Apache Kafka and real-time data streaming.
• Familiarity with GraphQL, Hasura, or similar data-serving technologies.
• Understanding of data governance and data quality frameworks.
• Experience in the BFSI, healthcare, or health insurance domain.

Candidate Requirements :

• 5+ years of relevant experience in Data Engineering.
• Proven hands-on experience building and maintaining production-grade data pipelines on AWS.
• Strong understanding of data lake architecture and large-scale data processing.
• Practical experience with Apache Airflow and Spark / PySpark-based transformations.
• Strong programming, analytical, debugging, and problem-solving skills.
• Experience handling production incidents, pipeline failures, and performance bottlenecks.
• Ability to take ownership of deliverables and work effectively with cross-functional teams.
• Good communication, collaboration, and technical documentation skills.
• Willingness to work from the Gurugram office five days a week.

Ideal Candidate :

The ideal candidate is a hands-on Data Engineer who can independently build, optimize, and maintain AWS-based data pipelines, work with large datasets using PySpark, orchestrate workflows through Airflow, and resolve production issues in a business-critical environment.

We are looking for an Application Support Engineer with strong experience in production support, Linux/Unix administration, and application monitoring to ensure application stability and availability.

Responsibilities

• Provide L1/L2 application and production support.
• Troubleshoot application issues using Linux/Unix commands and log analysis.
• Monitor application health, performance, and availability using monitoring tools.
• Handle incident management, root cause analysis (RCA), and service requests.
• Coordinate with development, database, and infrastructure teams to resolve issues.
• Support deployments, batch jobs, and production activities.

Required Skills

• Strong experience in Application/Production Support.
• Hands-on experience with Linux/Unix commands and shell scripting.
• Experience with monitoring tools such as Splunk, Grafana, AppDynamics, or Dynatrace.
• Knowledge of incident management and ITIL processes.
• Good troubleshooting, analytical, and communication skills.

📢 Hiring: Application Production Support (L2)

📍 Location: Hyderabad

💼 Experience:3+ Years Only

We are looking for experienced professionals for the role of Application Production Support Engineer with strong knowledge of L2 production support, event management, and monitoring tools.

🔹 Key Responsibilities:

• Provide L2 application production support and troubleshoot production issues.
• Monitor application performance, alerts, and system events.
• Handle incident management, event management, and problem resolution.
• Analyze logs and identify root causes using monitoring tools.
• Manage incidents and service requests through ServiceNow.
• Collaborate with application, infrastructure, and development teams to resolve issues.
• Ensure timely resolution of incidents in accordance with SLA requirements.

🔹 Primary Skills Required:

• L2 Production Support
• Event Management
• ServiceNow
• Splunk / AppDynamics / ThousandEyes

About the role

We are hiring a Principal Engineer to own the hardest technical problems in our product and see them through from first sketch to stable production. You will set technical direction, design systems that scale, and raise the engineering bar through your own work and the people around you. This is a hands-on leadership role: you write code, review designs, and ship.

What will you do?

You will own outcomes, not just tasks. Expect to spend your time on the following.

• Own projects end to end. Take an ambiguous problem, shape the requirements, design the solution, break down the work, deliver it to production, and stay accountable for how it runs afterwards.

• Lead system design. Author and review architecture for services, data pipelines and integrations, with clear trade-offs on scale, latency, cost, consistency and reliability.

• Write and review critical code. Build the hardest components yourself, and set standards for code quality, testing and maintainability through code and design reviews.

• Own deployment and operations. Design CI/CD, infrastructure and release strategies. Drive observability, on-call readiness, incident response and post-incident learning.

• Solve hard problems. Debug production issues across the stack, and find root causes in performance, concurrency, data and scaling problems.

• Mentor and multiply. Coach senior and junior engineers, grow future tech leads, and make the whole team faster and more confident.

• Partner across functions. Work with product, design, data and business teams to turn goals into technical plans, and to say no or reshape scope when needed.

• Shape technical strategy. Guide build-versus-buy decisions, manage tech debt, evaluate new technologies, and contribute to the engineering roadmap.

• Raise the bar. Help define engineering practices, hiring standards and culture, and take part in interviewing.

What are we looking for?

• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.

Core engineering

• 10+ years of professional software engineering, with a track record of shipping and running production systems.

• Strong computer science fundamentals: data structures, algorithms and complexity, operating systems, networking, databases and concurrency.

• Fluency in at least one major backend language (for example Python, Go, Java, or Node.js/ TypeScript) and the ability to pick up others quickly.

• Deep knowledge of relational and NoSQL data stores: schema design, indexing, transactions, query tuning and replication.

System design and problem solving

• Proven ability to design distributed systems that are scalable, fault tolerant and cost aware, and to explain the trade-offs clearly.

• Experience with APIs, event-driven and asynchronous architectures, queues, caching and service-to-service communication.

• A structured approach to ambiguous problems: break them down, test assumptions, decide with incomplete data, and measure results.

• Strong debugging instincts, including performance profiling and production troubleshooting.

Delivery and operations

• Have led at least two significant projects from inception to production, including planning, milestones, risk management and launch.

• Hands-on experience with deployment: CI/CD pipelines, containers (Docker, Kubernetes), a major cloud (AWS, GCP or Azure), and infrastructure as code.

• Practical experience with monitoring, logging, alerting, SLOs and incident management.

• Habit of writing tests and automation, and of leaving systems more reliable than you found them.

Leadership and communication

• Experience leading engineers without formal authority, through influence, mentoring and clear technical writing.

• Excellent written and verbal communication: design docs, RFCs and concise updates to non-technical stakeholders.

• Ownership mindset, sound judgment on priorities, and comfort working in a fast-moving environment.

Nice to have

• Experience in fintech, lending or another regulated, data-heavy domain.

• Exposure to AI/ML or LLM-based systems in production: model serving, evaluation, retrieval, and cost and latency management.

• Deep experience with data engineering: streaming, batch pipelines, warehouses or search systems.

• Security and compliance awareness: authentication, encryption, audit trails, secure SDLC.

• Experience with multi-tenant SaaS, high-throughput systems or zero downtime migrations.

• Open-source contributions, conference talks, or technical writing.

• Experience scaling an engineering team or helping set up hiring and onboarding practices.

Job Description:

We are looking for an experienced Production Support Engineer to support our Internet Banking Application. The candidate will be responsible for application production support, release deployments, middleware operations, monitoring, and incident management to ensure high availability, stability, and performance of banking applications.

Responsibilities:

• Provide production support for Internet Banking Applications and ensure high availability.
• Manage release deployments and middleware operations in coordination with development and operations teams.
• Monitor application performance using Splunk, AppDynamics, and Grafana.
• Handle incident management, troubleshooting, root cause analysis, and timely issue resolution.
• Support OS patching and routine system maintenance activities.
• Collaborate with cross-functional teams to improve application stability and performance.
• Maintain technical documentation, troubleshooting procedures, and support processes.
• Participate in on-call support rotations as required.

Mandatory Skills:

• Application Production Support experience in banking or financial services.
• Strong knowledge of middleware technologies and operations.
• Hands-on experience with Splunk, AppDynamics, and Grafana.
• Good understanding of incident management and troubleshooting.
• Knowledge of OS patching and system maintenance.

Preferred Skills:

• Cloud infrastructure and operations experience.
• Scripting knowledge in Python or Bash.
• Understanding of ITIL processes and best practices.
• Strong analytical, problem-solving, communication, and collaboration skills.

📢 We’re Hiring | Application Support Engineer

📍 Location: Hyderabad

💼 Experience: 6+

We are looking for an experienced Application Support Engineer with strong knowledge of Linux/Unix and monitoring tools to join our team in Hyderabad.

🔹 Job Responsibilities:

• Provide L2/L3 application support and troubleshoot production issues.
• Monitor application performance, availability, and system health.
• Work with Linux/Unix environments for log analysis, issue investigation, and troubleshooting.
• Use Splunk, Grafana, and AppDynamics for application monitoring, log analysis, and performance tracking.
• Perform root cause analysis (RCA) and implement preventive measures.
• Handle incidents, service requests, and problem management within defined SLAs.
• Collaborate with development, infrastructure, and database teams to resolve technical issues.
• Support production deployments, releases, and application health checks.

🔹 Required Skills:

• 6–8 years of experience in Application Support.
• Strong hands-on experience with Linux/Unix.
• Good knowledge of Splunk, Grafana, and AppDynamics.
• Experience in production support, incident management, and troubleshooting.
• Strong analytical, communication, and problem-solving skills.

Job Title: Application Production Support Engineer – L2

Experience: 3–4 Years Only

Location: Hyderabad

Job Type: Full-time

Job Summary

We are looking for an experienced Application Production Support Engineer (L2) to provide operational support for business-critical applications. The ideal candidate should have hands-on experience in incident and event management, application monitoring, troubleshooting, and ticket management using ServiceNow and monitoring tools such as Splunk, AppDynamics, or ThousandEyes.

Key Responsibilities

• Provide L2 production support for business-critical applications and ensure smooth day-to-day operations.
• Monitor application performance, availability, and system health to identify and resolve issues proactively.
• Perform event monitoring, alert analysis, incident triage, and troubleshooting.
• Log, track, prioritize, and resolve incidents and service requests using ServiceNow.
• Analyze application logs and monitoring alerts using Splunk, AppDynamics, and/or ThousandEyes.
• Investigate recurring issues, perform root cause analysis, and implement preventive measures.
• Coordinate with L1 support, L3 teams, development teams, and infrastructure teams for timely issue resolution.
• Ensure compliance with SLAs and follow established incident, problem, and change management processes.
• Maintain support documentation, incident reports, and knowledge base articles.
• Participate in shift rotations, weekend support, and on-call activities as required.

Required Skills

• 3–4 years of experience in Application Production Support.
• Strong hands-on experience in L2 Production Support.
• Good understanding of Event Management and Incident Management.
• Working experience with ServiceNow for ticket and incident management.
• Experience with at least one of the following monitoring tools:
• Splunk
• AppDynamics
• ThousandEyes
• Strong troubleshooting and analytical skills.
• Understanding of SLA management and ITIL processes.
• Good communication skills and the ability to work effectively with cross-functional teams.

Preferred Qualifications

• Experience supporting enterprise applications in a 24/7 production environment.
• Knowledge of application performance monitoring and alert management.
• Experience with incident escalation, problem management, and root cause analysis.

Work Location: Hyderabad

Experience Required: 3–4 Years Only

Candidates with relevant experience in L2 Application Production Support and monitoring tools are encouraged to apply.

Job Summary:

We are looking for an experienced L2 Production Support Engineer with hands-on experience in production monitoring, event management, incident management, troubleshooting, and root cause analysis (RCA). The candidate should have experience working with enterprise monitoring tools and ITSM platforms to ensure application stability and smooth production operations.

Mandatory Skills:

• L2 Production Support
• Event Management / Mission Control
• Incident Management
• Linux / Unix
• Observability and Production Monitoring
• Batch Monitoring

Primary Skills:

• ServiceNow
• Splunk / AppDynamics / ThousandEyes
• Event Monitoring and Incident Handling
• Production Troubleshooting

Secondary Skills:

• Batch Monitoring and Scheduling
• Windows Server Troubleshooting
• Root Cause Analysis (RCA)
• Cross-team Coordination

Key Responsibilities:

• Monitor production environments and identify alerts, events, and potential issues.
• Handle L2 production incidents and perform initial troubleshooting.
• Manage incidents and service requests using ServiceNow or similar ITSM tools.
• Analyze application and system logs using monitoring tools such as Splunk, AppDynamics, or ThousandEyes.
• Perform root cause analysis and coordinate with relevant teams to resolve recurring issues.
• Monitor batch jobs and schedules, ensuring timely execution.
• Troubleshoot Linux/Unix and Windows Server-related issues.
• Ensure adherence to SLAs and follow established incident management processes.

Job Summary

We are looking for an experienced Application Production Support Engineer with strong hands-on experience in Internet Banking application support, Middleware technologies, and OpenShift Container Platform (OCP). The candidate will be responsible for ensuring the stability, availability, and performance of critical banking applications in a production environment.

The ideal candidate should have experience in troubleshooting production incidents, performing root cause analysis, monitoring application health, and coordinating with development, infrastructure, database, and business teams to ensure smooth banking operations.

Key Responsibilities

• Provide L2/L3 production support for Internet Banking applications and ensure high availability of critical banking services.
• Monitor application performance, system health, logs, and alerts to proactively identify and resolve issues.
• Troubleshoot application failures, transaction issues, login/authentication problems, API failures, and other Internet Banking-related incidents.
• Perform middleware administration, monitoring, and troubleshooting across application servers and related middleware components.
• Manage application deployments, pod monitoring, log analysis, and troubleshooting in OpenShift Container Platform (OCP).
• Investigate production incidents, perform root cause analysis (RCA), and implement preventive measures to avoid recurrence.
• Work with middleware, database, network, infrastructure, DevOps, and development teams to resolve complex technical issues.
• Support production releases, deployment validation, application restarts, and post-deployment health checks.
• Handle incident, problem, and change management processes in accordance with defined SLAs.
• Maintain technical documentation, incident reports, SOPs, and knowledge base articles.
• Participate in rotational shifts, weekend support, and on-call support as required.

Mandatory Skills

• Internet Banking Application Support: Hands-on experience supporting Internet Banking applications in a production environment.
• Middleware Support: Practical experience in middleware monitoring, configuration, troubleshooting, and application server operations.
• OpenShift (OCP): Hands-on experience with pod monitoring, logs, deployments, troubleshooting, and basic cluster/application operations.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience with Linux/Unix commands and application log analysis.
• Good understanding of HTTP/HTTPS, REST APIs, and application connectivity.
• Experience working with ITSM tools and incident management processes.
• Strong communication and coordination skills.

Good to Have

• Experience in banking, financial services, or payment-related applications.
• Knowledge of Java/J2EE applications and application server technologies.
• Familiarity with Kubernetes, Docker, CI/CD pipelines, and deployment automation.
• Basic SQL knowledge for production troubleshooting.
• Experience with monitoring tools such as Grafana, Prometheus, Splunk, ELK, or similar platforms.
• Understanding of banking security, authentication, and transaction processing workflows.

Required Experience

• Relevant Experience: 3–8 years in application production support.
• Domain Experience: Hands-on Internet Banking application support is mandatory.
• Technical Experience: Middleware and OpenShift (OCP) operational experience is mandatory.
• Work Environment: Production-critical applications with SLA-driven support.

Ideal Candidate Profile

We are looking for a proactive support engineer who can independently troubleshoot production issues, manage incidents within defined SLAs, and ensure the reliability of Internet Banking services. Candidates must have practical production experience in all three key areas: Internet Banking, Middleware, and OpenShift (OCP).

Important: Candidates with only generic application support experience and no hands-on Internet Banking support experience will not be suitable for this role.

1. Job Summary
2. We are looking for an experienced L2 Production Support Engineer to manage production incidents, monitor application and infrastructure health, and ensure high availability of business-critical services. The candidate will be responsible for event management, incident triage, root cause analysis, alert monitoring, and coordination with L1, L3, DevOps, infrastructure, and application teams through a Mission Control environment.
3. The ideal candidate should have hands-on experience with ServiceNow, Splunk, AppDynamics, ThousandEyes, and production monitoring tools.
4. Key Responsibilities

• Monitor production applications, infrastructure, and business services using monitoring and observability tools.
• Perform L2 production support activities, including incident investigation, troubleshooting, and resolution.
• Manage real-time alerts, events, and incidents through the Event Management / Mission Control function.
• Monitor application logs, system performance, availability, and transaction failures using Splunk, AppDynamics, and ThousandEyes.
• Analyze alerts and correlate events to identify potential service disruptions and reduce alert noise.
• Create, update, assign, and track incidents, problems, and change requests in ServiceNow.
• Perform initial impact assessment, incident prioritization, and escalation based on severity and SLA requirements.
• Troubleshoot application errors, service outages, connectivity issues, performance degradation, and recurring incidents.
• Collaborate with L1 support, L3 engineering, application development, database, network, middleware, and infrastructure teams.
• Perform root cause analysis (RCA) and contribute to problem management and preventive action plans.
• Support major incident management, bridge calls, stakeholder communication, and service restoration activities.
• Maintain incident documentation, troubleshooting procedures, operational runbooks, and knowledge articles.
• Identify recurring alerts and incidents and recommend automation or monitoring improvements.
• Participate in shift rotations, weekend support, and 24/7 operations, as required.
• Ensure compliance with operational procedures, SLAs, OLAs, and ITIL best practices.

1. Required Technical Skills
2. 1. L2 Production Support

• Hands-on experience in application or infrastructure production support.
• Incident triage, troubleshooting, service restoration, and escalation management.
• Knowledge of application logs, system health checks, and performance monitoring.
• Experience supporting business-critical production environments.

1. 2. Event Management / Mission Control

• Experience with real-time event monitoring and alert management.
• Ability to correlate events, identify service-impacting alerts, and prioritize incidents.
• Knowledge of event-to-incident workflows and major incident escalation procedures.
• Experience working in a centralized IT operations or Mission Control environment.

1. 3. ServiceNow

• Experience with ServiceNow Incident Management, Problem Management, and Change Management.
• Ability to create, update, assign, and resolve incidents while maintaining accurate ticket documentation.
• Understanding of incident priority, severity, SLA tracking, and escalation workflows.
• Exposure to ServiceNow ITOM / Event Management is an advantage.

1. 4. Monitoring and Observability Tools

• Splunk: Log analysis, searching, filtering, troubleshooting, and identifying application errors.
• AppDynamics: Application performance monitoring, transaction tracing, response-time analysis, and identifying bottlenecks.
• ThousandEyes: Network and application connectivity monitoring, path visualization, latency analysis, packet loss, and availability troubleshooting.

1. 5. Additional Technical Knowledge

• Basic understanding of Linux/Unix and Windows operating systems.
• Knowledge of networking fundamentals, including TCP/IP, DNS, HTTP/HTTPS, latency, and connectivity troubleshooting.
• Basic SQL knowledge for data validation and troubleshooting.
• Understanding of REST APIs, web applications, middleware, and distributed application environments is preferred.

1. Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 3–7 years of experience in IT production support, application support, or IT operations.
• Hands-on experience with ServiceNow and at least one major monitoring or observability tool.
• Strong analytical, troubleshooting, communication, and incident management skills.
• Familiarity with ITIL processes and SLA-driven support environments.
• Ability to work under pressure and handle multiple production incidents simultaneously.

1. Preferred Qualifications

• ITIL Foundation certification.
• Experience with ServiceNow ITOM / Event Management.
• Exposure to major incident management and root cause analysis.
• Experience in enterprise, banking, telecom, retail, or other high-availability environments.
• Knowledge of automation and scripting using Shell, Python, or PowerShell.

1. Key Performance Indicators (KPIs)

• Incident response and resolution time.
• SLA compliance.
• Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR).
• Production service availability and monitoring effectiveness.
• Reduction in recurring incidents and false-positive alerts.
• Quality of incident documentation and root cause analysis.

1. Ideal Candidate Profile
2. The ideal candidate is a technically strong L2 Production Support Engineer with hands-on experience in incident and event management, ServiceNow ticketing, production monitoring, and application/network troubleshooting. The candidate should be capable of quickly identifying service-impacting issues, coordinating with resolver teams, and restoring services while maintaining SLA commitments and operational stability.
3. Key skills for the role

• L2 Production Support
• Event Management / Mission Control
• ServiceNow ITSM / ITOM
• Production Monitoring and Alert Management
• Splunk
• AppDynamics
• ThousandEyes
• Incident, Problem and Major Incident Management
• Root Cause Analysis (RCA)
• ITIL and SLA Management

L2 Production Support, Event Management, Incident Management, ServiceNow, and monitoring tools such as Splunk, AppDynamics, and ThousandEyes for application monitoring, troubleshooting, and issue resolution.

ob Summary

We are looking for a skilled Application Production Support Engineer to support business-critical applications, manage production incidents, and ensure the availability, stability, and performance of applications. The ideal candidate will have experience in production support, event management, incident management, and monitoring tools such as ServiceNow, Splunk, AppDynamics, and ThousandEyes.

The role requires strong troubleshooting and analytical skills, effective communication, and the ability to work in a fast-paced production environment while meeting defined Service Level Agreements (SLAs).

Key Responsibilities

• Provide /L2/L3 application production support, as applicable, to ensure high availability and reliability of business applications.
• Monitor application health, availability, performance, and infrastructure events using Splunk, AppDynamics, and ThousandEyes.
• Perform event monitoring, event correlation, alert analysis, and prioritization to identify potential production issues.
• Manage incidents, service requests, problems, and change requests through ServiceNow.
• Investigate production incidents, perform initial troubleshooting, analyze logs, and identify the root cause of application failures.
• Coordinate with application development, infrastructure, database, network, and other support teams to resolve incidents within agreed SLAs.
• Perform impact assessment, incident escalation, and stakeholder communication during major incidents.
• Analyze application logs, dashboards, alerts, and performance metrics to identify trends and recurring issues.
• Participate in major incident management, problem management, and root-cause analysis (RCA).
• Support application deployments, production releases, scheduled maintenance, and post-deployment validation.
• Maintain incident records, troubleshooting steps, knowledge articles, operational procedures, and support documentation.
• Identify opportunities to reduce recurring incidents through proactive monitoring, automation, and continuous improvement.
• Participate in shift handovers and provide clear updates on ongoing incidents and operational risks.

Required Skills and Qualifications

• Hands-on experience in Application Production Support or IT Operations.
• Good understanding of incident management, event management, problem management, and change management processes.
• Experience working with ServiceNow for incident logging, tracking, prioritization, escalation, and resolution.
• Working knowledge of Splunk for log analysis, searching, troubleshooting, and monitoring.
• Experience with AppDynamics for application performance monitoring, transaction analysis, and identifying performance bottlenecks.
• Familiarity with ThousandEyes for network and application delivery visibility, connectivity monitoring, and performance troubleshooting.
• Strong analytical, troubleshooting, and problem-solving skills.
• Understanding of SLAs, KPIs, incident priorities, escalation matrices, and operational procedures.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaborate with cross-functional teams.

Preferred Qualifications

• ITIL Foundation certification or knowledge of ITIL practices.
• Experience supporting enterprise applications in a 24/7 production environment.
• Knowledge of Linux/Unix commands, SQL queries, application logs, and basic networking concepts.
• Familiarity with dashboards, alert tuning, event correlation, and monitoring automation.
• Experience participating in major incident bridges and preparing RCA reports.

Job Summary

We are looking for an experienced Application Support Engineer (L2) with expertise in supporting banking applications, monitoring production systems, troubleshooting incidents, and ensuring application availability and stability. The candidate should have strong SQL skills, knowledge of ITIL processes, experience with shell scripting, Grafana dashboards, Control-M job scheduling, and automation of routine support activities.

Key Responsibilities

• Provide L2 production support for critical banking applications and ensure high availability and performance.
• Monitor application health, system performance, logs, and alerts using Grafana and observability tools.
• Troubleshoot production incidents, perform root cause analysis (RCA), and implement permanent fixes.
• Write and execute SQL queries to investigate application issues, validate transactions, and perform data analysis.
• Monitor, manage, and troubleshoot batch jobs and workflows using Control-M.
• Perform log analysis and execute shell scripts for system checks, troubleshooting, and routine operational activities.
• Follow ITIL processes, including Incident Management, Problem Management, Change Management, and Service Request Management.
• Automate repetitive operational tasks using shell scripting and other automation techniques.
• Collaborate with development, infrastructure, database, and business teams to resolve production issues within agreed SLAs.
• Participate in incident bridges, provide timely updates to stakeholders, and prepare incident reports.
• Support application deployments, release activities, and post-deployment validation.
• Maintain support documentation, knowledge articles, SOPs, and operational runbooks.
• Ensure compliance with banking security policies, audit requirements, and operational procedures.

Required Technical Skills

• Application Support: Hands-on experience in L2 production support, incident troubleshooting, and application monitoring.
• SQL: Strong SQL query-writing skills, joins, subqueries, data validation, and troubleshooting database-related issues.
• Observability: Knowledge of application monitoring, log analysis, metrics, alerts, and performance troubleshooting.
• Grafana: Experience monitoring dashboards, analyzing metrics, identifying anomalies, and troubleshooting alerts.
• Control-M: Experience monitoring batch jobs, handling job failures, managing dependencies, and rerunning failed jobs.
• Shell Scripting: Basic to intermediate scripting for log analysis, health checks, file processing, and task automation.
• ITIL: Understanding of Incident, Problem, Change, and Service Request Management processes.
• Automation: Ability to automate repetitive support tasks and improve operational efficiency.
• Banking Domain: Understanding of banking applications, transaction processing, batch processing, and business-critical production operations.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience supporting business-critical applications in a banking or financial services environment.
• Knowledge of Linux/Unix operating systems and application/server logs.
• Familiarity with SLA management, production support rotations, and on-call support.
• Strong analytical, troubleshooting, communication, and stakeholder-management skills.

Key Competencies

• Incident prioritization and effective problem-solving.
• Root cause analysis and preventive action implementation.
• Production stability and service improvement.
• Coordination with cross-functional technical teams.
• Ability to work in a 24/7 support environment when required.

Overall Objective: Ensure stable and reliable banking application operations by proactively monitoring systems, resolving production incidents, automating routine activities, and meeting defined service-level agreements (SLAs).

Job Summary:

We are looking for an experienced L2 Production Support Engineer with hands-on experience in event management, incident handling, ServiceNow, and monitoring tools. The ideal candidate should have strong troubleshooting skills and experience in maintaining production system stability and resolving technical issues within defined SLAs.

Primary Skills:

• L2 Production Support
• Event Management and Incident Management
• ServiceNow
• Monitoring tools such as Splunk, AppDynamics, or ThousandEyes

Secondary Skills:

• Batch Monitoring and Scheduling
• Unix/Linux troubleshooting
• Windows Server troubleshooting

Key Responsibilities:

• Monitor production systems and applications to ensure availability and stability.
• Handle L2 incidents, events, alerts, and service requests.
• Use ServiceNow for incident logging, tracking, prioritization, and resolution.
• Analyze monitoring alerts using Splunk, AppDynamics, or ThousandEyes.
• Perform initial troubleshooting, identify root causes, and coordinate with relevant teams for issue resolution.
• Monitor batch jobs and scheduled tasks, and troubleshoot failures.
• Perform basic Unix/Linux and Windows Server troubleshooting.
• Ensure timely incident resolution in accordance with SLA requirements.
• Maintain incident records and provide updates to stakeholders.

Technical Support Engineer: Application Maintenance

Company: Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time

About the role

Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.

What you'll do

• Respond to production incidents, find the root cause and ship fixes quickly

• Fix bugs and improve performance in Java/Spring Boot and React applications

• Review merge requests for code quality, security and performance

• Monitor application health and help prevent repeat issues

Required skills

• 1–4 years of hands-on development or production support experience.

• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.

• JavaScript/TypeScript with React or Next.js.

• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.

• Git workflows: branching, merge requests, resolving conflicts.

• Basic Linux and command-line skills.

• Good debugging skills with logs and stack traces.

• Clear written communication, especially for incident updates and review comments.

Good to have

• Docker, Kubernetes or any cloud platform (Azure preferred)

• CI/CD tools like Jenkins or GitLab

• Monitoring tools like Grafana

Why join us

• Hands-on experience with production systems for real clients

• Work across many technologies: backend, frontend, cloud and DevOps

• A new team, so your work will shape how it's built

L2 Production Support, Event Management / Mission Control, Incident Management, Linux, Linux, observability, and batch monitoring

Job Summary

We are looking for an Application Support Engineer with hands-on experience in Linux/Unix, Windows administration, monitoring tools, and incident management. The candidate will be responsible for application monitoring, troubleshooting, incident resolution, and ensuring smooth production operations.

Key Responsibilities

• Provide L1/L2 application and production support.
• Troubleshoot application, system, and server-related issues in Linux/Unix and Windows environments.
• Monitor application performance using Splunk, Grafana, and AppDynamics.
• Handle incidents, service requests, and changes using ServiceNow.
• Perform log analysis, root cause analysis (RCA), and issue resolution.
• Coordinate with application, infrastructure, and development teams to resolve production issues.
• Ensure SLA compliance and maintain proper incident documentation.
• Support continuous monitoring and improve application stability and availability.

Required Skills

• 3–5 years of experience in Application Support or Production Support.
• Hands-on experience with Linux/Unix and Windows environments.
• Experience with monitoring tools such as Splunk, Grafana, or AppDynamics.
• Working knowledge of ServiceNow and Incident Management.
• Good troubleshooting, analytical, and communication skills.
• Willingness to work in a production support environment.

Job Details

• Location: Hyderabad
• Work Mode: WFO
• Notice Period: Immediate Joiners Only

Mandatory Skills: L2 Production Support, Event Management / Mission Control, Incident Management, Linux, Linux, observability, and batch monitoring

Primary Skills:

• L2 Production Support, Event Management / Mission Control, ServiceNow, Production Monitoring, Splunk / AppDynamics / ThousandEyes

ob Summary

We are looking for an experienced Site Reliability Engineer (SRE) / Production Support Engineer with strong hands-on experience in application and production support, incident management, monitoring, cloud operations, automation, and infrastructure technologies.

The ideal candidate will be responsible for ensuring the availability, reliability, performance, and stability of production applications and infrastructure. The role involves troubleshooting critical production issues, monitoring applications and infrastructure, supporting deployments, managing incidents, and driving automation and operational improvements.

Key Responsibilities

• Provide L2/L3 Application and Production Support for critical business applications.
• Monitor production applications, infrastructure, batch jobs, and system health.
• Handle and troubleshoot critical production incidents, ensuring timely resolution and minimal business impact.
• Participate in Incident, Problem, and Change Management processes.
• Perform root-cause analysis (RCA) for recurring and major production issues.
• Troubleshoot issues related to applications, networks, load balancers, databases, operating systems, and infrastructure.
• Monitor application and infrastructure performance using Splunk, APM, and other monitoring tools.
• Create and maintain Splunk queries, dashboards, alerts, and operational monitoring.
• Support production deployments, including Blue-Green and Canary deployment strategies.
• Work with cloud infrastructure and perform day-to-day Cloud Operations activities.
• Manage and troubleshoot containerized applications using Docker and Kubernetes.
• Work with Terraform / Infrastructure as Code (IaC) for infrastructure provisioning and automation.
• Support Linux and Windows server administration.
• Develop and maintain Shell scripts and Python automation scripts to reduce manual operational activities.
• Monitor and analyze SLIs, SLOs, Error Budgets, and Burn Rates.
• Identify reliability risks and proactively implement solutions to improve system availability and performance.
• Collaborate with Development, DevOps, Infrastructure, Network, Database, and Cloud teams during production incidents.
• Leverage GenAI tools such as GitHub Copilot, Claude, or similar tools to improve troubleshooting, automation, documentation, and operational efficiency.
• Participate in on-call/shift-based production support as required by business and customer needs.

Mandatory / Key Skills

• Production / Application Support
• Incident Management
• Production Monitoring & Batch Monitoring
• Splunk – Queries, Dashboards & Monitoring
• APM / Application Performance Monitoring
• SLI / SLO / Error Budget / Burn Rate
• Cloud Operations
• Kubernetes
• Docker
• Terraform / Infrastructure as Code
• Linux & Windows Administration
• Shell Scripting
• Python Scripting / Automation
• Production Deployment Support
• Blue-Green & Canary Deployments
• Network, Load Balancing & Database Troubleshooting

​

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation.

Site Reliability Engineer (SRE) / Production Support Engineer

Experience: 5–10 Years

Location: Hyderabad

Work Mode: Face-to-Face Drive

Shift: Rotational Shifts

Job Description

Looking for an experienced SRE / Production Support Engineer with strong experience in application and production support, incident management, monitoring, troubleshooting, and cloud operations.

Key Skills

Production Support, Incident Management, Splunk, APM, SLI/SLO, Cloud, Kubernetes, Docker, Terraform, Linux/Windows Administration, Shell Scripting and Python.

Good understanding of production deployments, batch monitoring, network/load balancing, and troubleshooting is required.

Candidates from SRE, Production Support, Application Support, Cloud Operations, or DevOps backgrounds are preferred.

Job Title : DevOps Engineer

Experience : 7+ Years

Working Hours : 3:30 AM – 11:30 AM ET

Duration : 12–18 Months

Engagement : Contract

Freelance : Not Applicable

BGV : Required

Role Overview :

We are looking for an experienced DevOps Engineer to design, implement, and optimize DevOps practices, CI/CD pipelines, deployment automation, and cloud-native delivery platforms. The role will focus on enabling secure, reliable, and efficient software delivery while improving infrastructure automation, release processes, platform reliability, and operational resilience.

Mandatory Skills :

DevOps, CI/CD, Azure DevOps / GitHub Actions, Kubernetes, Docker, PowerShell / Python / Bash, Automation, Monitoring & Observability, DevSecOps, IaC, Troubleshooting, and Production Support.

Key Responsibilities :

• Design, build, and maintain CI/CD pipelines for enterprise application delivery and release management.
• Develop deployment automation frameworks to improve release quality, consistency, scalability, and efficiency.
• Administer Kubernetes and containerized environments and supporting orchestration platforms.
• Improve build, test, deployment, and release workflows for development teams.
• Integrate automated testing, security scanning, validation, and compliance controls into CI/CD pipelines.
• Implement monitoring, logging, alerting, and observability solutions for platform and application environments.
• Troubleshoot deployment failures, production issues, and platform incidents; perform root cause analysis.
• Develop automation scripts and tools using PowerShell, Python, Bash, or similar technologies.
• Implement Infrastructure as Code and automation practices to reduce manual effort and operational risk.
• Collaborate with Cloud, Infrastructure, Security, and Application teams to deliver scalable and resilient solutions.
• Maintain deployment standards, release procedures, technical documentation, and operational runbooks.
• Apply DevOps, DevSecOps, and SRE best practices to improve delivery speed and platform reliability.
• Evaluate emerging DevOps technologies and recommend improvements.
• Mentor team members on DevOps methodologies, automation, and platform engineering practices.
• Act as an escalation point for critical deployment, infrastructure, and platform issues.

Required Technical Skills :

1. DevOps & CI/CD :

• 7+ years of experience in DevOps, Platform Engineering, Infrastructure Engineering, or Software Engineering.
• Strong experience designing and supporting CI/CD pipelines and release management.
• Hands-on experience with Azure DevOps, GitHub, GitHub Actions, or equivalent platforms.
• Strong understanding of Git, branching strategies, release management, and deployment methodologies.

2. Containers & Cloud :

• Strong hands-on experience with Kubernetes and Docker/containerization.
• Understanding of cloud-native application architectures and distributed systems.
• Experience supporting production-grade containerized environments.

3. Automation & IaC :

• Strong proficiency in PowerShell, Python, Bash, or similar scripting languages.
• Experience developing automation frameworks and deployment tooling.
• Knowledge of Infrastructure as Code (IaC) concepts.
• Experience with Terraform, Bicep, or similar tools is preferred.

4. Monitoring & Reliability :

• Experience with monitoring, logging, observability, and alerting.
• Strong troubleshooting and root cause analysis skills.
• Experience supporting highly available and resilient production systems.
• Knowledge of SRE practices is preferred.

5. Security & DevSecOps :

• Understanding of DevSecOps and secure software delivery practices.
• Experience integrating vulnerability scanning, security controls, and compliance checks into CI/CD pipelines.
• Knowledge of IAM, secrets management, and access control within DevOps environments.

Preferred Qualifications :

• Hands-on experience with Microsoft Azure.
• Experience with Terraform/Bicep or other IaC tools.
• Knowledge of SRE and platform engineering practices.
• Relevant Azure, Kubernetes, Cloud, or DevOps certifications.

Vista Plus Development & Engineering – Production Support

We are looking for an experienced Vista Plus professional to provide production support, health monitoring, and operational governance for enterprise reporting and document archival platforms.

Key Responsibilities:

• Provide production support and health-check monitoring.
• Perform Linux administration and Shell scripting.
• Handle application installation and upgrades in Linux environments.
• Manage file systems and production issues.
• Support Incident, Change, and Problem Management in line with ITIL practices.
• Work with basic Oracle/database concepts.
• Maintain documentation and operational governance.

Required Skills:

• Vista Plus Development & Engineering
• Shell Scripting
• Linux
• File System Management
• ITIL
• Oracle/Database concepts
• Production Support

Preferred: Application migration, automation/scripting, audit & compliance, and enterprise reporting/document archival experience.

Contract: 12 months | C2H | Hybrid

Website and Company profile:

www.wissen.com

LinkedIn Page:

https://www.linkedin.com/company/wissen-technology/

Company Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Work Location – Pune

While you may already know about Wissen and the company history, here is a quick rundown for you.

About Wissen Technology:

·        The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

·        Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

·        Our workforce has highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

·        Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

·        Globally present with offices US, India, UK, Australia, Mexico, and Canada.

·        We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

·        Wissen Technology has been certified as a Great Place to Work®.

·        Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

·        Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

·        We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, Goldman Sachs, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

Job Description -

SCOPE OF WORK-------------------------------------------------------------------------------------

• Tableau server version upgrade and testing of the latest version of tableau server
• Automate the process flow, automation of exception handling and recovery.
• To upgrade and support the Tableau latest version
• Enhance monitoring capability.
• Support deployment and testing of changes
• Independently manage and resolve all prod and QA issues/queries for on-prem and on-cloud solution for the changes that were rolled out
• prepare for release and changes
• Represent team in various enterprise work stream.
• Release 
• Prepare CICD release package.
• Deploy changes to QA and Prod 
• Extraction requests (query will be provided by L3)

Role Summary:

We are looking for an experienced Application Production Support Engineer with strong expertise in application support, incident and change management, Linux/Unix, SQL, Oracle, and monitoring tools. The candidate will be responsible for maintaining application availability, troubleshooting production issues, monitoring system performance, and coordinating with technical and business stakeholders.

Key Responsibilities

• Provide L2/L3 production support for business-critical applications.
• Monitor applications and infrastructure using Splunk, Grafana, and AppDynamics.
• Analyze and resolve production incidents within defined SLAs.
• Perform incident, problem, change, and service request management.
• Troubleshoot application issues across Linux/Unix, SQL, and Oracle environments.
• Perform SQL queries and database-level troubleshooting to identify application issues.
• Analyze application logs, alerts, and performance metrics to identify root causes.
• Coordinate with development, database, infrastructure, and other technical teams for issue resolution.
• Participate in Root Cause Analysis (RCA) and implement corrective/preventive actions.
• Support application deployments, releases, and production changes.
• Ensure effective communication with business users and stakeholders during critical incidents.
• Identify recurring issues and drive problem management and service improvement initiatives.
• Maintain support documentation, knowledge articles, and operational procedures.
• Participate in on-call/shift support as required.

Mandatory Skills

• 6+ years of experience in Application Production Support.
• Strong experience in Incident & Change Management.
• Hands-on experience with Linux/Unix.
• Good knowledge of SQL and Oracle database support.
• Experience with monitoring and observability tools:
• Splunk
• Grafana
• AppDynamics
• Strong troubleshooting and problem-solving skills.
• Good understanding of application monitoring, logs, alerts, and performance analysis.
• Strong stakeholder management and communication skills

Job Description: Mainframe Production Support Engineer

Job Title: Mainframe Production Support Engineer

Experience: 6–10 Years

Location: Bangalore

Maximum CTC: ₹20 LPA

Job Summary

We are looking for an experienced Mainframe Production Support Engineer with strong expertise in COBOL, JCL, DB2, and distributed application support. The ideal candidate will be responsible for production monitoring, incident management, troubleshooting, job scheduling, and ensuring the stability and availability of business-critical applications.

Key Responsibilities

• Provide production support for mainframe and distributed applications.
• Analyze, troubleshoot, and resolve production incidents and application issues within defined SLAs.
• Work extensively with COBOL, JCL, DB2, VSAM, and CICS for application support and issue resolution.
• Monitor batch jobs, investigate job failures, and ensure timely completion of scheduled processes.
• Manage and monitor batch job scheduling using Control-M.
• Perform root cause analysis (RCA) for recurring incidents and implement preventive measures.
• Monitor application performance using APM tools and identify performance bottlenecks.
• Coordinate with development, infrastructure, database, and other support teams to resolve complex issues.
• Support production releases, deployments, and change management activities.
• Maintain incident documentation, operational procedures, and support runbooks.
• Ensure application availability, stability, and adherence to production support SLAs.

Mandatory Technical Skills

• Mainframe technologies and COBOL
• JCL (Job Control Language)
• DB2
• Production Support
• Distributed Application Support
• APM (Application Performance Monitoring)
• VSAM
• CICS
• Control-M
• Batch Processing and Job Scheduling

Required Experience

• 6–10 years of relevant IT experience in Mainframe and Production Support.
• Strong hands-on experience in incident management, troubleshooting, and production issue resolution.
• Experience with batch job monitoring, scheduling, and failure analysis.
• Good analytical, problem-solving, and communication skills.
• Ability to work effectively in a production support environment and coordinate with multiple teams.

Job Details at a Glance

• Location: Bangalore
• Experience: 6–10 Years
• Maximum CTC: ₹20 LPA
• Role: Mainframe Production Support Engineer
• Core Skills: Mainframe, COBOL, JCL, DB2, VSAM, CICS, Control-M, APM, Distributed Application Support

We are looking for an experienced Application Support Engineer with strong expertise in Linux/Unix, Networking, Routing, Load Balancing, and Production Support. The ideal candidate should have hands-on experience troubleshooting application and infrastructure issues using enterprise monitoring and observability tools such as Splunk, Grafana, and AppDynamics.

Key Responsibilities

• Provide L2/L3 production support for enterprise applications and infrastructure.
• Troubleshoot application, Linux/Unix, network, routing, and connectivity-related issues.
• Monitor application and infrastructure health using Splunk, Grafana, and AppDynamics.
• Analyze alerts, logs, performance metrics, and system behavior to identify issues.
• Troubleshoot routing, load balancing, connectivity, and network-related problems.
• Perform incident investigation, troubleshooting, and root cause analysis.
• Coordinate with Network, Infrastructure, Application, and other technical teams for issue resolution.
• Handle production incidents and ensure timely resolution within defined SLAs.
• Participate in problem management and identify recurring issues.
• Perform application health checks and proactively identify potential failures.
• Maintain troubleshooting guides, runbooks, and operational documentation.
• Support planned changes, deployments, and maintenance activities.

Must-Have Skills

Application Support

Linux / Unix

Networking

Routing

Load Balancing

Splunk

Grafana

AppDynamics

Production Support

Incident Management

Troubleshooting

Required Skills & Tools

• 4–6 years of experience in Application / Production Support.
• Strong hands-on experience with Linux/Unix administration and troubleshooting.
• Good understanding of TCP/IP, networking, routing, and connectivity concepts.
• Practical experience troubleshooting load balancing issues.
• Hands-on experience with monitoring and observability tools such as Splunk, Grafana, or AppDynamics.
• Strong log analysis and troubleshooting skills.
• Experience handling production incidents and working within SLA-driven environments.
• Strong communication and coordination skills.

Preferred Experience

• Exposure to ITIL processes including Incident, Problem, and Change Management.
• Experience with scripting/automation using Shell or Python.
• Exposure to cloud environments is an added advantage.
• Experience supporting enterprise-scale applications and infrastructure.

Key Competencies

• Strong analytical and troubleshooting skills.
• Ability to work under pressure during critical production incidents.
• Strong ownership and accountability.
• Excellent communication and stakeholder management.
• Ability to work collaboratively with global technical teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

ROLE:  

Address technical issues relating to software implementation, function, and upgrades. Resolve customer complaints or problems and create product problem reports and troubleshoot documents for each issue. Work closely with application support and development teams to identify and resolve any technical problems that might arise during the development of software. Work with Implementation teams and Account managers to recommend solutions to new customer implementations and workflows.  

ESSENTIAL DUTIES and RESPONSIBILITIES: 

• Understanding the PeopleScout architecture and framework  
• Provide L2 support for tickets passed on by L1 support team using advanced knowledge of Java, SQL, Stored Procedures, Functions, and database development.  
• Analyze and understand Java code to debug, trace, and communicate technical issues effectively with the Development team.  
• Review application logs, perform exception analysis, monitor system performance, and identify root causes to ensure timely issue resolution and optimal application performance.
• Provide technical support to application support team
• Develop solutions to complex customer and software problems
• Assist with software design and development  
• Work within an agile environment  
• Deliver sprint commitments on time
• Be responsible for your own code, and work with others to improve the quality and deliver of theirs  
• Document troubleshooting guides and outcomes of problems, analysis and solutions for future re-use  

MUST HAVE SKILLS: 

• 5 to 8 years of experience in L2 Application Support, preferably supporting SaaS products.
• Strong troubleshooting skills with Java applications, SQL, and REST APIs.  
• Strong hands-on experience with Core Java (Java 8 or above).  
• Good understanding of Spring Boot and Java-based enterprise applications.
• Experience troubleshooting production issues, performing root cause analysis (RCA), and resolving incidents within SLA  
• Strong SQL skills with databases such as Oracle, MySQL, PostgreSQL, or SQL Server.  
• Experience working with REST APIs, JSON, and API testing tools like Postman.
• Ability to analyze application logs using tools such as Splunk, Kibana, ELK, or Grafana.
• Excellent customer communication skills with experience managing client interactions and providing timely updates.
• Familiarity with ServiceNow/Jira, Linux basics, and log analysis for application support

Application Production Support with SRE, Linux/Unix, Splunk/AppD/Grafana, Troubleshooting

WFO-Immediate

8 to 12 Yrs

Bangalore/Hyderabad

Job Title: Control-M Administrator (L1 Production Support)

Experience: 2–5 Years

Job Description

We are looking for a Control-M Administrator with experience in production support and batch operations. The candidate will be responsible for monitoring Control-M job schedules, performing L1 incident triage, troubleshooting batch failures, and ensuring smooth execution of critical business processes across enterprise applications.

Key Responsibilities

• Monitor and manage Control-M batch jobs, schedules, job failures, reruns, and workflow dependencies.
• Perform L1 troubleshooting for production incidents using logs, metrics, and monitoring tools, and escalate issues to L2 teams with detailed analysis.
• Support production environments involving MSSQL, MySQL, Redis, RabbitMQ/Kafka, REST APIs (HTTP 4xx/5xx), and Azure AKS.
• Monitor application health, order processing, payment workflows, and infrastructure alerts to ensure SLA compliance.
• Create and maintain runbooks, SOPs, and operational documentation.
• Coordinate with cross-functional teams to resolve production issues and support change, incident, and problem management.
• Track operational KPIs, prepare reports, and contribute to process improvement initiatives.

Required Skills

• Control-M Administration & Batch Scheduling
• Production/Application Support
• Incident & Problem Management
• MSSQL, MySQL, Redis
• RabbitMQ / Kafka
• REST API Monitoring & Troubleshooting
• Azure AKS (Basic Knowledge)
• Log Analysis & Monitoring Tools
• Good Communication and Stakeholder Management
• Willingness to work in 24×7 rotational shifts

Job Summary:

We are seeking a dedicated and skilled Technical Support Engineer with a strong background in Application Production Support. The ideal candidate will be responsible for ensuring the stability, reliability, and performance of our applications in a production environment. You will work closely with cross-functional teams to troubleshoot issues, implement solutions, and enhance the overall user experience.

Responsibilities:

• Provide expert technical support for application-related issues, ensuring timely resolution and minimal disruption to services.
• Monitor application performance and conduct regular health checks to identify potential issues before they impact users.
• Collaborate with development teams to understand application architecture and assist in troubleshooting complex problems.
• Document and maintain knowledge base articles for common issues and solutions to improve team efficiency.
• Participate in on-call rotations to provide after-hours support as needed.
• Implement and maintain monitoring tools to proactively identify and resolve application issues.
• Assist in the deployment of application updates and patches, ensuring minimal downtime.
• Work with stakeholders to gather requirements and provide feedback on application performance and user experience.
• Conduct root cause analysis for recurring issues and recommend preventive measures.
• Stay updated with industry trends and best practices in application support and management.

Mandatory Skills:

• Strong knowledge and experience in Application Production Support.
• Proficiency in troubleshooting and resolving application issues in a production environment.
• Familiarity with monitoring tools and techniques for application performance management.
• Experience with incident management processes and tools.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.

Preferred Skills:

• Experience with cloud-based applications and services.
• Knowledge of scripting languages (e.g., Python, Bash) for automation tasks.
• Familiarity with database management and SQL.
• Understanding of ITIL processes and best practices.
• Experience with Agile methodologies and working in a DevOps environment.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in application support or IT service management are a plus.
• 
  

Job Title : SAP Basis Consultant / Senior SAP Basis Consultant

Experience : 8+ Years

Location : Jaipur (On-site)

Employment Type : Full-Time

About the Role :

We are looking for an experienced SAP Basis Consultant with 8+ years of expertise in SAP Basis administration, system upgrades, migrations, performance tuning, and production support. The role involves managing SAP landscapes, ensuring system availability, resolving technical issues, and supporting SAP ECC/S/4HANA environments.

Mandatory Skills :

SAP Basis Administration, SAP ECC/S/4HANA, SAP HANA, STMS, SAP Installation & Upgrades, Kernel Patching, System Refresh, Client Administration, SAP Solution Manager, Performance Tuning, SAP Migration, Linux/Unix, Production Support

Key Responsibilities :

• Administer SAP landscapes across Development, QA, UAT, and Production.
• Perform SAP installations, upgrades, kernel patching, support package implementation, and system maintenance.
• Manage STMS, system copies, refreshes, client administration, and transport management.
• Monitor system health, performance, background jobs, logs, dumps, and troubleshoot issues.
• Administer and optimize SAP HANA databases.
• Support SAP ECC/S/4HANA upgrades, migrations, and production environments.
• Manage RFCs, interfaces, batch jobs, profiles, and SAP Solution Manager.
• Coordinate with Infrastructure, Security, Network, and Cloud teams.
• Prepare technical documentation, RCA reports, and participate in on-call production support.

Required Skills :

• 8+ years of SAP Basis Administration experience.
• Strong expertise in SAP ECC/S/4HANA and SAP HANA.
• Experience with SAP installations, upgrades, migrations, kernel patching, and STMS.
• Hands-on experience with system refreshes, client administration, and performance tuning.
• Knowledge of SAP Solution Manager, RFCs, IDocs, Linux/Unix, and database platforms (HANA, Oracle, SQL Server, or DB2).
• Familiarity with ITIL-based incident and change management.

Preferred Skills :

• SAP S/4HANA implementation or migration experience.
• Exposure to SAP on AWS/Azure.
• Knowledge of SAP BTP, SAP Cloud Connector, Fiori, Gateway, Web Dispatcher, HA/DR, and SUM/DMO.
• SAP Basis or SAP HANA Certification is an added advantage.

Education :

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• SAP Basis Certification preferred.

We are looking for an experienced and dynamic Head – Aerospace Production to lead our Production Planning, Project Management, and Manufacturing Operations for aerospace and defence programs. The ideal candidate will be responsible for end-to-end execution of customer orders from production planning to final delivery, ensuring projects are completed on time, within budget, and in compliance with stringent aerospace quality standards. The role demands strong leadership, cross-functional coordination, and the ability to drive operational excellence in a high-precision manufacturing environment.

Key Responsibilities:

• Lead end-to-end production planning, scheduling, and execution for aerospace and defence manufacturing programs.
• Prepare and monitor master production schedules, monthly, weekly, and daily production plans based on customer commitments and project priorities.
• Manage multiple customer projects simultaneously, ensuring timely execution from order receipt to dispatch.
• Coordinate closely with Design, Procurement, Supply Chain, Stores, Quality, and Manufacturing teams to ensure smooth project execution.
• Plan machine loading, manpower allocation, and capacity utilization to maximize plant productivity and eliminate bottlenecks.
• Ensure timely availability of raw materials, bought-out components, and subcontracted activities through effective coordination with procurement and supply chain teams.
• Monitor production progress, identify schedule deviations, and implement corrective actions to achieve committed delivery timelines.
• Conduct regular production and project review meetings, monitor key milestones, and proactively manage project risks.
• Drive on-time customer deliveries while maintaining high standards of quality, productivity, and cost efficiency.
• Monitor Work-in-Progress (WIP), inventory levels, and manufacturing performance to optimize working capital and improve operational efficiency.
• Lead continuous improvement initiatives through Lean Manufacturing, 5S, Kaizen, and process optimization techniques.
• Ensure compliance with AS9100, ISO standards, aerospace quality requirements, and customer-specific manufacturing procedures.
• Develop and monitor operational KPIs including On-Time Delivery (OTD), Schedule Adherence, Production Efficiency, Capacity Utilization, Inventory Turns, and Manufacturing Cost.
• Prepare and present production dashboards, MIS reports, project status updates, and operational reviews to senior management.
• Build, mentor, and lead high-performing production planning and project management teams while fostering a culture of accountability, safety, quality, and continuous improvement.

Required Qualifications & Experience:

• Bachelor's degree in Mechanical, Production, Aerospace Engineering, or a related discipline. A Master's degree or MBA in Operations/Project Management is an added advantage.
• Minimum 15–20 years of experience in Aerospace, Defence, Aviation, Precision Engineering, or High-End Manufacturing, with at least 5 years in a leadership role.
• Strong expertise in Production Planning & Control (PPC), Project Management, Manufacturing Operations, Capacity Planning, Material Requirement Planning (MRP), and ERP systems (SAP/Oracle/MS Dynamics or equivalent).
• Proven experience in managing complex manufacturing projects, customer deliveries, cross-functional teams, and high-precision production environments.
• Excellent leadership, analytical, problem-solving, communication, and stakeholder management skills.

Why Join Us?

Join a fast-growing aerospace and defence manufacturing company working on cutting-edge programs across Aerospace, Defence, Space, Naval, and Export markets. This is an opportunity to lead critical manufacturing operations, build world-class production systems, and play a key role in the company's growth and transformation.

Job Title : Senior Software Engineer (Python, Golang, Node.js, Elixir, SQL)

Experience : 5+ Years

Location : Mumbai (Work From Office)

Employment Type : Full Time Opportunity

Job Summary :

We are looking for a Senior Software Engineer with strong backend development experience to build scalable, cloud-native applications and distributed systems.

The ideal candidate should have experience in product-based environments, designing microservices, REST APIs, and customer-facing production applications while collaborating with cross-functional teams.

Mandatory Skills :

Backend Development, Python, Golang, Node.js, Elixir, SQL, Cloud-Native Architecture, REST APIs, Microservices, Distributed Systems, Cloud Platforms, Relational & NoSQL Databases, Platform Engineering, CI/CD, Production Support, System Design

Key Responsibilities :

• Design and develop scalable backend services, REST APIs, and microservices.
• Build and enhance cloud-native, high-performance applications.
• Participate in architecture and system design discussions.
• Collaborate with Product, DevOps, Security, and Data Engineering teams.
• Troubleshoot production issues and optimize application performance.
• Mentor team members and contribute to engineering best practices.

Required Skills :

• 5+ years of software development experience in product-based organizations.
• Strong backend development using Python, Golang, Node.js, Elixir, or similar technologies.
• Experience with REST APIs, Microservices, SQL, and Distributed Systems.
• Strong understanding of cloud platforms and cloud-native architecture.
• Hands-on experience with relational and NoSQL databases.
• Familiarity with CI/CD, monitoring, and DevOps practices.

Preferred Skills :

• Experience building highly scalable distributed systems.
• Strong debugging, troubleshooting, and performance optimization skills.
• Familiarity with DevOps practices, CI/CD pipelines, monitoring, logging, and observability tools.
• Excellent communication, collaboration, and problem-solving abilities.
• Experience mentoring engineers and leading technical initiatives.

Job Title : Senior Support Engineer

Experience : 5+ Years

Location : Remote

Employment Type : Contract

About the Role :

We are hiring a Senior Support Engineer to provide production support for enterprise data products, APIs, and customer-facing applications supporting a leading telecommunications client. You will be responsible for incident triage, stakeholder communication, issue coordination, and ensuring SLA-driven support while working closely with SRE, Data Engineering, API, ML, and Cybersecurity teams.

Mandatory Skills :

Technical Support, Production Support, Incident Management, ServiceNow/Jira Service Management, SQL, Postman, REST APIs, ITSM, SLA Management, Troubleshooting, Stakeholder Management

Key Responsibilities :

• Monitor and triage production incidents across APIs, web portals, and data platforms.
• Perform initial troubleshooting using logs, SQL, and API testing tools.
• Log, prioritize, and track incidents using ITSM tools.
• Coordinate with engineering teams for issue resolution and follow up until closure.
• Communicate incident status, resolution timelines, and maintenance updates to stakeholders.
• Maintain support documentation, runbooks, FAQs, and knowledge base.
• Identify recurring issues and recommend long-term improvements.

Required Skills :

• 5+ years of experience in Technical Support, Production Support, or Service Desk.
• Strong experience with Incident Management and SLA-driven support.
• Hands-on experience with ServiceNow, Jira Service Management, or similar ITSM tools.
• Working knowledge of SQL, REST APIs, and Postman/API testing.
• Excellent troubleshooting, communication, and stakeholder management skills.
• Understanding of data privacy and enterprise support processes.
• ITIL Foundation Certification is a plus.

Why Join Us ?

• 100% Remote Opportunity
• Work with a leading global telecommunications client.
• Collaborate with cross-functional teams including SRE, Data Engineering, ML, API, and Cybersecurity.
• Opportunity to support enterprise-scale data platforms and mission-critical applications.

Job Summary:

We are seeking a highly skilled Principal Infrastructure Engineer to join our team, focusing on production support and Site Reliability Engineering (SRE) implementation. The ideal candidate will possess a strong background in Python scripting, Ansible automation, and OpenShift support, along with expertise in Linux administration and Apache Tomcat. This role is critical in ensuring the stability and performance of our applications through effective monitoring, log analysis, and the use of various DevOps tools.

Responsibilities:

Provide production support for applications, ensuring high availability and performance.

Implement Site Reliability Engineering (SRE) practices to enhance system reliability.

Develop and maintain Python scripts for automation and process improvement.

Utilize Ansible for configuration management and deployment automation.

Support and manage OpenShift environments, ensuring optimal performance and scalability.

Administer Linux servers, ensuring security, performance, and reliability.

Manage and configure Apache Tomcat servers for application deployment.

Implement and maintain monitoring tools to proactively identify and resolve issues.

Conduct log analysis to troubleshoot and optimize application performance.

Collaborate with cross-functional teams to enhance DevOps practices and tools.

Document processes, procedures, and best practices for infrastructure management.

Mandatory Skills:

Strong experience in application production support.

Proficiency in Python scripting for automation tasks.

Hands-on experience with Ansible for automation and orchestration.

Solid understanding of OpenShift and container orchestration.

Expertise in Linux administration, including server setup and maintenance.

Experience with Apache Tomcat configuration and management.

Familiarity with monitoring tools and log analysis techniques.

Knowledge of DevOps tools and practices.

Preferred Skills:

Experience with cloud platforms (AWS, Azure, GCP).

Familiarity with CI/CD pipelines and tools.

Knowledge of networking concepts and security best practices.

Experience with database management and optimization.

Understanding of Agile methodologies and practices.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Relevant certifications in cloud technologies, DevOps, or system administration are a plus.

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

Ability to work in a fast-paced environment and manage multiple priorities

Job Title : DBA – AWS Aurora PostgreSQL

Experience : 6+ Years

Work Mode : Remote

Laptop Pickup : One-time pickup from Noida, Bengaluru, Pune, Hyderabad, or Chennai

Contract Duration : 6 Months

Job Summary :

We are seeking an experienced AWS Aurora PostgreSQL DBA to manage, optimize, and support enterprise database environments hosted on AWS.

The ideal candidate should have strong expertise in PostgreSQL, AWS RDS/Aurora PostgreSQL, database performance tuning, high availability, disaster recovery, security, and production support.

Key Skills Required :

AWS Aurora PostgreSQL, PostgreSQL DBA, AWS RDS, SQL Performance Tuning, Query Optimization, Indexing, Execution Plan Analysis, High Availability (HA), Disaster Recovery (DR), Multi-AZ, Read Replicas, CloudWatch, Aurora Performance Insights, Backup & Recovery, Database Security, IAM, Audit Logging, Production Support, RCA, Python/Shell/PowerShell Scripting, Terraform/CloudFormation, AWS DMS, CI/CD, Git.

Mandatory Skills :

• 4 to 5+ years of experience in PostgreSQL Database Administration.
• 3 to 5+ years of hands-on experience with AWS RDS and Aurora PostgreSQL.
• Strong SQL expertise, including query optimization, indexing, and execution plan analysis.
• Experience with Aurora clustering, Multi-AZ deployments, read replicas, failover management, backup, and recovery.
• Hands-on experience with AWS CloudWatch and Aurora Performance Insights.
• Strong understanding of database security, encryption, IAM controls, audit logging, and compliance practices.
• Experience in production support, incident management, troubleshooting, and root cause analysis (RCA).
• Scripting/automation experience using Python, Shell Script, or PowerShell.
• Experience with Infrastructure as Code (Terraform or CloudFormation).
• Knowledge of AWS DMS, DevOps practices, CI/CD pipelines, and Git.

Preferred Skills :

• Experience supporting Master Data Governance (MDG) or enterprise data platforms.
• Experience working in healthcare or other highly regulated environments.
• Exposure to AWS services such as Redshift, DynamoDB, and S3.
• AWS Certified Database Specialty or AWS Solutions Architect certification is preferred.

Key Responsibilities :

• Manage and support AWS Aurora PostgreSQL environments, including provisioning, configuration, monitoring, scaling, and maintenance.
• Optimize database performance through query tuning, indexing, and proactive monitoring.
• Implement and maintain high availability, backup, recovery, and disaster recovery solutions.
• Troubleshoot production issues, perform root cause analysis, and ensure database reliability and availability.
• Collaborate with application, cloud, and data engineering teams to support deployments and production releases.
• Automate routine DBA activities and improve operational efficiency using scripting and AWS-native tools.

Qualifications :

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

This is a 100% remote opportunity.

Roles & responsibilities

• The candidate should have a Bachelor’s degree in Computer Science or a related field 
• Administration, Installations, Migrations, Patching, Backup and Recovery to provide 24x7 Production Support.
• Monitoring and analyzing Logs.
• Good understanding of Indexes, Statistics and Postgres
• Experience working in "Performance Tuning"
• Creation and maintenance of Databases, creating Roles and managing user permissions, resolving deadlocks.
• Worked on Database Maintenance, Backups and Recovery Plans.
• Database Monitoring, Performance Tuning, Query Optimization, Backup/Recovery, Security Management.
• Worked on Replication and Log Shipping related issues.
• Worked with Crontab 
• Administering databases in development, test, QA and production environment.
• Automation using PowerShell scripts, BASH, Python
• Implementing best practices for access controls
• Ability to document technical as well as management process flows
• Ability to work effectively with business areas, IT Support teams and peers
• Strong verbal and written communication skills
• Not required, but nice to have: experience working in Azure, AWS or Snowflake

Qualification : ITI/Diploma/B.E

Experience : 0-5 Yrs 

Gender : Male

Location-Bhiwandi

Job Description & Skill Required

1. Preparing daily/weekly/monthly production schedules Line balancing and capacity planning
2. Understanding of routing & process flow Cycle time, takt time, OEE knowledge Monitoring daily production vs plan Strong communication & follow-up Team coordination