11+ Service design Jobs in India

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

About Us:

We are a fast-growing startup building AI-powered solutions centered around intelligent agents. Our mission is to deliver seamless, intuitive interfaces that make advanced AI accessible to real users through modern, responsive web applications.

Role: Full Stack Developer Developer

We’re looking for a Full Stack Developer who can design and develop production-ready web applications with excellent frontend user experiences and robust backend systems. You’ll work closely with our AI, product, and design teams to build interactive platforms connecting users with intelligent AI agents.

Responsibilities:

• Develop, test, and maintain end-to-end web applications with modern frontend frameworks and scalable backends.
• Collaborate with AI engineers to integrate agent-driven APIs and real-time data into the UI.
• Design and implement RESTful/GraphQL APIs and efficient database structures.
• Optimize application performance, load times, and user responsiveness.
• Write clean, modular, and reusable code following software design principles.

Requirements:

• THE CANDIDATE MUST BE COMFORTABLE WITH FRONTEND DEVELOPMENT AND HAVE A STRONG UNDERSTANDING OF UI/UX DESIGN PRINCIPLES.
• Strong expertise in Frontend Technologies:React.js,HTML, CSS
• JavaScript,TypeScript, and DOM manipulation.
• State management (Redux, Zustand, Context API,Rest API).
• UI libraries like Material UI, Tailwind CSS, or Bootstrap.
• Proficiency in Node.js and Express.js for backend development.
• Strong understanding of database design (MongoDB, PostgreSQL, or MySQL).
• Knowledge of API design patterns, MVC architecture, and low-level OOP design.
• Hands-on experience with Git/GitHub, version control, and collaborative workflows.
• Awareness of real-time data handling (WebSockets), security, and performance optimization.
• Prior experience building or deploying production-grade web applications through past experience and internships.
• Exposure to AI-powered or multi-agent systems.
• Familiarity with Figma or other design collaboration tools.

What You’ll Gain:

• Hands-on experience building real-world AI-integrated full-stack applications.
• Opportunity to work on frontend architecture, design systems, and API integrations.
• Mentorship from experienced full-stack and AI engineers.
• Pathway for conversion to a full-time position based on performance.

Team Recruitment and Development: Building and nurturing a dynamic team through effective recruitment strategies and continuous development initiatives.

Operational Oversight: Managing daily operations to ensure efficiency and alignment with company objectives.

Sales and Client Service: Driving sales performance and ensuring exceptional service delivery to clients.

Strategic Planning: Implementing strategies to achieve business objectives and contribute to the company's growth.

Requirements:

• Minimum 3 years of experience in software development into MERN (React & Node.js ) technology.
• Bachelor degree in Computer Science or IT.
• Must have Hands-On coding expertise of React.js, Reactstrap, NodeJS, MongoDB and ExpressJS.
• Configuring and managing deployment on AWS (EC2 IAM, S3).
• Knowledge of developing REST API using Express framework and front end integration with PUG engine.
• Experience with popular JS libraries like Ember, Babel, Typescript, Webpack, Socket etc.
• Exposure to scm tools like git, Git Hub, CI/CD methods, code coverage tools like SonarQube, etc.
• Good understanding of the object-oriented design and programming concepts, core JavaScript concepts like scope/closures, the event loop and asynchronous callbacks, promises, API formation, POSTMAN API etc.

Looking for Immediate Joiner : 15-30 days

ROLES & RESPONSIBILITIES:

• Should be able to work with business stakeholders to understand the roadmap, pain points.

• Quickly understand existing system architecture, analyze and recommend improvements.

• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide

them.

PREFERRED SKILLS:

• Minimum 6 years of experience working on Salesforce Platform.

• Having a good understanding of Salesforce object models, relationship, limits, security etc.

• Should be aware of customization and configuration options.

• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be

as a lead/architect.

• Having built large scale ServiceMax application catering to complex use cases. Having experience of

different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch

Console, Mobile App etc.

QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:

Bachelor’s degree in computer science, Computer Engineering, or a closely related field.

Detailed Job Description :

Total Exp-6-9 Yrs

Location-Noida(Singapore Travel - In next 3 Months (short term)

Mandatory:

• 6-8 years of total IT experience delivering enterprise-scale applications or product implementations
• 1-3 years of experience working as a technical lead.
• Working Experience in ISO20022, SWIFT, Remittance
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM

Preferred:

• Working experience in TCS Bancs or Integration with TCS Bancs
• Database: SQL Server
• Working experience in managing projects in Java Stack.
• Good Knowledge of Microsoft stack, Static Code analyzers, Overall SDLC Lifecycle, Design & Architecture

Company Name & Profile : 

It is a leader in the integration of IT and network technologies and brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses and society. Headquartered in Japan, it started operations in India in the 1950s, accelerating its growth through the expansion of business to global markets. The company in India expanded its business from telecommunications to public safety, logistics, transportation, retail, finance, unified communication and IT platforms, serving across governments, businesses as well as individuals. With its Centre of Excellence for analytics platform solutions, big data, biometrics, mobile and retail, the company in India offers innovative new services and solutions for India and global markets. It operates across India with offices in New Delhi (head office), Noida, Mumbai, Chennai, and Bengaluru.

• Must be a student of a prestigious institution.
• Socially Active
• Present in campus

• Good Communication Skills 
• Convincing Skills

• To bring quality tutors to our platform.
• Share posters provided by TutorBin on your campus and LinkedIn
• Circulating posters, videos through email, whatsapp, instagram, facebook etc.

• Certificate of working as a campus ambassador.
• Rs 1500 in the first month.
• Reference benefits
• Opportunity to become part of our future programs/ projects.
• TutorBin T-shirts will be given

• To Design and Develop Customer Focused Friendly Native Mobile App with good data security, good optimization, good ui ux, good performance