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Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
with at least 2 years in a lead role).
4.Excellent leadership, communication, and problem-solving
skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
6.Ability to handle high-pressure situations and escalations
effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
Insurity’s Next Software Engineer II
We are seeking an experienced and highly capable Software Engineer II to join our Bridge product team. This role offers the opportunity to shape the future of a core Insurity platform by building new features, modernizing both frontend and backend components, and improving system performance. The ideal candidate will bring strong technical depth, collaborative instincts, and an automation mindset—along with a passion for using next-generation tooling to enhance delivery. You’ll play a key role in projects that include UI/API modernization, system integrations, and performance tuning, while also helping to adopt agentic workflows and internal automations that scale team impact.
What Our Software Engineer II Will Do
- Design, build, and ship features across a large .NET microservices suite; own your code from design through production.
- Own quality as part of engineering: write and maintain the automation needed to protect your services (unit, integration, contract, and targeted e2e). “Done” = coded, reviewed, tested, observable, deployed.
- Evolve APIs (REST/JSON; some SOAP): define clear contracts, enforce backward-compatibility with contract tests.
- Level up automation & CI/CD: improve pipelines, quality gates, coverage, and deployment reliability; reduce flaky tests and speed feedback loops.
- Operate what you build: add logs/metrics/traces, triage issues, root-cause and fix defects.
- Partner with QA on test strategy for your changes; QA is a collaborator, not a handoff.
- Lean into generative AI to go faster—safely:
- Use coding assistants (e.g., Copilot/ChatGPT/Replit) to draft code/tests/docs and verify outputs.
- Generate synthetic test data/cases from API contracts; summarize PRs, changelogs, and incidents.
- Build lightweight internal automations (e.g., PR reviewers, log triage helpers) under our governance.
- Document decisions and how to test/use your services.
Within 6–18 months you will:
- Independently deliver simple → moderately complex enhancements end-to-end with solid estimates.
- Extend shared test/utilities as needed for your services (you’re not a test-framework team).
- Write concise technical docs for engineers, QA, support, and ops.
Who We’re Looking For
- 6–10 years building and shipping production services/features.
- C#/.NET (ASP.NET Core, Web API), SQL Server; microservices fundamentals (service boundaries, resiliency, observability).
- Quality-through-code (must-have): you routinely add unit/integration/contract tests for the code you ship; comfortable with Playwright/Cypress or Postman/Newman for targeted e2e; GitHub Actions/Azure DevOps/Jenkins for CI/CD and quality gates.
- Generative AI fluency (must-have): practical experience using coding assistants to accelerate delivery, crafting prompts, checking/ground-truthing outputs, and safely handling code/data (privacy & IP). Bonus: generating test data/cases, PR summaries, or simple internal automations; exposure to vendor AI features or no/low-code connectors
- Strong API design & documentation; SOAP familiarity is a plus.
- Solid engineering practices: OOP, SOLID, data structures/algorithms, Git, reviews, reproducible builds.
- Azure/DevOps exposure desirable (pipelines, IaC basics, monitoring).
- Automation mindset: linters/formatters, build/deploy scripts, DB migrations, scaffolding/code-gen.
- Clear communicator; collaborates well with Product/QA/Ops; change agent within 6–12 months.
- Nice to have: Insurance domain exposure (claims/policy/billing/underwriting).
- Hybrid role (we just built a brand-new office space!)
React.js
NextJs (Next.js)
Vue.js
Javascript
Angular (2+)Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we
secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀.
Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
You will be our go-to person when it comes to ensuring that Classplus’ digital architecture functions smoothly. Though not a traditional customer-facing role, your work will be reflective of our brand quality as a whole.
With so much riding on your shoulders, we’ll need you to: -
• Guide the team in the implementation of visual elements from computer users' vantage points within a web application and translation of UI/UX design wireframes to actual code
• Design and implement low-latency, highly available and performing applications that scale for millions of users, and assure that all user input is validated before submitting to the back-end
• Develop application code and unit test in the Javascript technologies for the application development center
• Work with Test-Driven development, help define architectures and design patterns, and actively participate in PR reviews on GitHub
You should apply, if you
• Bring your A-game: Have knowledge of advanced JavaScript libraries and frameworks, such as ReactJS, NextJS, VueJS, and experience with rendering techniques and writing high performing code
• Offer guaranteed efficiency: Have a good understanding of SEO principles and ensuring that application will adhere to them, and server-side CSS pre-processing platforms, such as LESS and SASS
• Show promising experience: Have a good understanding and exposure to serverside rendering, and asynchronous request handling, partial page updates, and AJAX
• Show proficiency: Display in-depth understanding of code versioning tools, such as (Git / Mercurial / SVN), and cross-browser compatibility issues and ways to work around them
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you
Java
Spring BootSoftware Engineer
Opportunity in this role / Why should you join us?
- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt
- Work with one of India's leading fintech unicorn company
- ESOPs in the company
Requirements
- 3+ years and above exposure in the art of writing codes and solving problems for large scale
- Extensive and expert programming experience in any one programming language (strong OOPS skills preferred). Deep experience in a java programming language
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
- Have a penchant for solving complex and interesting problems.
- BE/BTech, MTech in Computer Science or related technical discipline (or equivalent).
- Excellent coding skills – should be able to convert the design into code fluently Good skills to write unit & integration tests with reasonable coverage of code & interfaces - TDD is a plus
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with the huge amount of data. Experience with
multi-threading and concurrency programming
- Ability to switch between the technologies and learn new skills on the go.
Roles and Responsibilities
- Drive discussions to create/improve the product, process and technology
- Build abstractions and contracts with separation of concerns for a larger scope
- Rapid prototyping
- Robust and scalable web-based applications
- Do high-level design with guidance; Functional modelling, break-down of a module
- Thinking platforms & reuse, the open-source contribution will be a plus
- Do incremental changes to architecture: impact analysis of the same
- Do performance tuning and improvements in large scale distributed systems
- Mentor young minds and foster team spirit.
Well funded global HR Tech and Fintech Org with 350 clients+
If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build like we do, and if
You’re looking for a place that will challenge you to improve every day, then we think
that you’ll feel right at home with us
Key responsibilities:
Prospect for potential new clients and turn this into increased business.
Cold call as appropriate within your market or geographic area to ensure a robust
pipeline of opportunities. Meet potential clients by growing, maintaining, and
leveraging your network.
Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients.
Set up meetings between client decision makers and company’s practice
leaders/Principles.
Plan approaches and pitches. Work with team to develop proposals that speaks to the
client’s needs, concerns, and objectives.
Participate in pricing the solution/service.
Handle objections by clarifying, emphasizing agreements and working through
differences to a positive conclusion. Use a variety of styles to persuade or negotiate
appropriately.
Present an image that mirrors that of the client.Skills required:
Excellent verbal and written communication skills.
Energy, passion and a real drive to get ahead
Capable, quick, determined
Immaculate attention to detail
Team player
Startup mentality, high willingness to learn, and hardworking
Data ScienceMust have experience on e-commerce projects
Angular (2+)
NodeJS (Node.js)Principle Engineerin R& D
REPORTING
Manager (R&D)
RESPONSIBILITIES
- Requirement gathering, analysis and grooming: Gather requirements from various stakeholders analyze product requirements and translate requirements into product specifications.
- Prepare Robust/future proof and easily scalable Design and architecture
- Shown strength and experience in one or more of the following areas: application architecture, solutions architecture, software systems architecture, and data architecture.
- Strong technical background which facilitates interaction with software development team and a demonstrated ability to think strategically about business, product, and technical challenges
- Mentor and guide team members technically to produce high quality output
- Work closely with geographically distributed teams and collaborate with cross team leads to define, implement and consume services/components/modules.
- To ensure timely compliance of product development cycle.
MAIN TASKS
- To Independently Specify, Design, Develop, prototype, test and verify, software modules for large size Displays, following all relevant procedure.
- To independently Develop/orient the team to develop necessary software and test applications for testing, debugging and verification of own as well as other Designs.
- To collaborate in an international team of experienced software and hardware engineers.
COMPETENCE REQUIREMENTS
MUST HAVE:
- Qualified as B.E / B.Tech / M.E / M.Tech in Electronics Engineering / Computer Science.
- Following technical skills/Experience in:D
- NodeJS
- Typescript
- Angular 2 (Framework)
- Knowledge of Agile/ Scrum/ Test Driven methodologies is a plus
YEARS OF EXPERIENCE:
10-12 years of post-degree relevant experience.
You will act as an intermediary between the funds and their investment managers and serve as the official record keeper
for the funds.
Prepare monthly financial reporting package for the Hedge Funds, including the determination of "Net Asset Value" and
prepare the Statement of Asset and Liabilities and Profit and Loss Statement
Ensuring fund income and expenses, including management and performance fees, are accrued for and are in accordance
with relevant accounting standards.
Accurate and timely processing of all capital activities including subscriptions, redemptions, transfers, rollups, capital
commitments and calls.
Derive pricing for portfolio investments. Updating status reports.
Cash Management-managing the daily cash flow of trades and monitoring fund cash-flows. Process incoming and outgoing
cash movements related to capital activity
Reporting-preparing bespoke reports to address client requests.
Independently complete cash, portfolio and capital reconciliations and investigate and resolve any discrepancies
Creation and maintenance of investor information including payment models and contacts.
Preparation of Investor and Client reports including Audit confirmations, Trade confirmations etc
Requirements for this role include:
1+ year(s) of accounting experience for financial instruments (equities, fixed income, and derivatives), operation of capital
markets, and life cycle of trades. Knowledge of Capital Market
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of Finance/Accounting principles
1+ year(s) of data entry experience that required a focus on quality including attention to detail, accuracy, and
accountability for your work product.
1+ year(s) of experience using MS-Excel that required you to use Formulas, Tables & Formatting, Conditional Formatting,
Charting, Pivot tables & Pivot Reporting.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing or over the phone with external
customers.
Desired qualities:
A drive to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the
initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality and accuracy.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help
implement a more efficient process or procedure, your skills have a place in our business.
We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting. Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3rd party integration.
Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.
No chancers and do not waste time applying if you do not have the requisite experience and knowledge!
Roadmap : Understanding the requirements from relevant stakeholders and devising the product/ features and creating a roadmap
Planning : Plan and execute product roadmap to meet goals via a regular deployment cycle. Measure performance and adjust.
Strategy : Work with the marketing team on the development and implementation of go-to-market strategies, ensuring successful launch execution and clear consumer messaging of key product roll-outs.
Quick prototyping : Be able to prototype a product quickly to demonstrate value
Launch Great Products Work closely with the engineering teams, Sales, Marketing, Design, QA, Support teams to ensure timely launch and high product quality
Data Driven : the product design and direction should be based on data (customer behavior analytics, business metrics etc.). Solicit and embrace critical feedback.
Skills / Qualification / Experience :
- 3+ years in product management preferably from product based company.
- Experience of driving a mobile app from scratch to launch.
- Strong depth and breadth knowledge in optimization, prototyping.
- Research and prioritize user requirements, strategic and business requirements, and functional requirements
- Stellar design instincts.
- Ability to leverage data to make decisions without getting stuck in analysis paralysis and a never ending desire to grow and learn
- Translating customer experiences/issues into the product
- Ability to work on cross-functional teams in both leadership and member roles
- Experience working on gaming/retail/e-commerce would be added advantage.
- Ability to Provide review and input into other deliverables as appropriate (e.g. visual designs or technical specifications )
- Bachelors in engineering preferably Computer Science from top institutes along with an MBA (preferred).
Job Perks :
- A platform to learn and innovate with likeminded peers.
- Complete autonomy & freedom. Just deliver.
- We like solving challenging problems without blaming each other.
- And any other than you may suggest within rational limits :)
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